# Page 14 | Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Samsara the right GPS Tracking solution for you? Explore 938 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews

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Samsara

4.5 (938)

[View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 14 - Reviews of Samsara

## Showing most helpful reviews

Showing 326-350 of 938 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DH

Dina H.  
Safety and Compliance  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Samsara Experience"

December 13, 2024

5.0

We have a fabulous support team, who is always willing to lend us a hand. We enjoy working with them to gain more knowledge of what Samsara can offer our company.

Pros

I absolutely love the protection it offers our company. It provides us a true picture of what is going on day to day!

Cons

I wish that we could retrieve video from past events for a longer period of time. We may not be aware of an event occurring, until a few weeks or months later.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Samsara

Provided more of what we needed at the time of purchase

Review Source

MM

Mary M.  
safety transportation  
Oil & Energy  
Used the software for: Less than 6 months

### "LOVE SAMSARA"

October 27, 2025

5.0

Pros

VALUE FOR THE MONEY, EASE OF USE, CUSTOMER SUPPORT, LOVE THE EAS OF IT ALL AND THE FAST RESPONSE IF NEEDED

Cons

I LIKE IT ALL AND NOTHING BAD ABOUT IT ALL, GIVE IT A 10 ON ALL THE SITES AND REPORTS. RECOMMEND IT TO ALL

Review Source

AC

Alan C.  
SHOP SUPERVISOR  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "SAMASARA SHOP"

December 13, 2024

5.0

excellence experience the system gives all the codes the truck is presenting when something is wrong.

Pros

it gives me the codes the truck is presenting

Cons

I like everything about samsara even the customer services are excellent

Review Source

MF

Mathew F.  
Corporate Director of Safety and Security  
Food & Beverages  
Used the software for: 1-2 years

### "Great product to have "

January 8, 2025

5.0

A great product that is very easy to use. Provides great data for our drivers to see and use as well as our leadership team.

Pros

Easy to use and provides a lot of good data to use.

Cons

We experience issues with our ELD's in the truck for our OTR drivers with when they are off duty or in service. The truck will show driving however it is not, or the truck will show in service but its being driven down the road.

Review Source

OB

Oscar B.  
CFO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Advanced system & top notch customer service"

December 13, 2024

4.0

Excellent, from sales to implementation your team has been excellent to work with. Top notch customer service

Pros

Driver scoring system is preferred over our previous system. Also, found both the fleet and driver apps easy to navigate.

Cons

Inability of ELD exempt drivers to access their violations on the app. Significant limitation.

Switched from

[Driver•i One](https://www.capterra.com/p/238200/Netradyne/)

Customer service was a key decision and integration with insurance carriers.

Review Source

AL

ANNICK L.  
Administrative Coordinator  
Construction  
Used the software for: 2+ years

### "Satisfied user"

December 13, 2024

5.0

Platform is very easy to use and custom reports can be created to suite your needs.

Pros

Ease of use and real time tracking makes dispatching quicker

Cons

I was thrown off by the price increase at renewal time, although the finance decision side of the business is not mine to make I was extremely surprised at the increase.

Review Source

ES

Eric S.  
VP OP  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Vice President of Operations"

December 13, 2024

5.0

overwhelmed with its capabilities It is a great tool; I need more time to learn how to use it.

Pros

Real time tracking of vehicles. ability to change the log when the driver doesn't manage it correctly.

Cons

I would be nice to have our company's forms on the tablet along with a signature capture.

Switched from

[The Rand Platform](https://www.capterra.com/p/90012/IntelliRoute/)

they were not forward thinking and they were unwilling to meet our requests

Review Source

MS

Mark S.  
API Manager and Tax Counsel  
Computer Software  
Used the software for: 2+ years

### "Honest assessment of a 4 year integration partner"

December 18, 2024

3.0

Fair. The sales teams make zero effort to promote the very marketplace partners that enabled Samsara to go public.

Pros

API Integration 3+ years ago was easy, marketplace made it easy for customers to implement.

Cons

Every year Samsara "breaks" the API because it doesn't beta test to determine how the updates will affect integration partners. As a result, we spend several weeks troubleshooting the problem, developing a solution and appeasing angry customers. The most recent issue caused our team 4 weeks of lost productivity, non-budgeted development costs and a month of lost revenue.

Review Source

EH

Evan H.  
Mechanic  
Construction  
Used the software for: 6-12 months

### "Great Product, Easy to Use"

December 16, 2024

5.0

We have had a great experience with Samsara. It is simple to use and very easy to learn.

Pros

It is simple to install and works immediately

Cons

The shipping cost on small items like replacement window mounts for cameras seems a little excessive.

Review Source

BC

Brandy C.  
Administrative Assistant  
Plastics  
Used the software for: 6-12 months

### "Try it for yourself"

January 15, 2025

5.0

We've used Samara for years and the technology is easy and helps streamline our fleet.

Pros

We are a small company and Samsara takes care of us like we're a larger corporation. They have the latest in ELD technology!

Cons

None!! We have yet to run into anything they can't take care of.

Review Source

WH

William H.  
Operations Manager  
Utilities  
Used the software for: 6-12 months

### "Excellent system for fleet asset management"

December 13, 2024

5.0

No serious complaints! The ability to locate an asset quickly and have basic details about the asset available on the website or app is great!

Pros

Real time tracking that updates very quickly. The cameras are high definition, which has proven very helpful in a couple of unfortunate incidents. Installation of the devices is simple and direct with the app.

Cons

The only downside is the size/length of the OBD cable. It is understood that the attached receptacle is there to allow for attachment of an OBD device; however, the bulk of this and the USB cable for the camera requires some creativity when installing to prevent the driver from kicking them or pulling them loose.

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Business decision, directed by partnership

Review Source

MT

Matthew T.  
Director of Transportation  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Product"

December 16, 2024

5.0

Great product, Does everything we need it to do.

Pros

It is easy to work with. user friendly, app and everything works great

Cons

customer service. switching out old products for new products

Review Source

KG

Kayla G.  
Sr Vendor and Safety Specialist  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "CHHJ Review"

January 15, 2025

5.0

I work with Samsara accounts every day reviewing and reporting.

Pros

Easy reporting, real-time video display.

Cons

Higher cost & a lower quality in support

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Samsara

Several franchise owners highly prefer Samsara

Review Source

MD

Mitch D.  
Fleet Services Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Easy to use and effective product"

December 13, 2024

4.0

Overall pretty good but there seems to be some gaps in requirements to be used

Pros

Intuitive pages that makes it easy to find out information. Exports to Excel with no issues

Cons

Addresses are not always clear and I have to transfer the coordinated to Google Maps

Review Source

MH

Michael H.  
Assistant Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Amazing experience with Samsara 5-STARS!!!!!"

January 8, 2025

5.0

Easy to install and easy to manage. I love the API access and the integration is allows!

Pros

Customer service! API access! Ease of on-boarding! Ease of use! Support!

Cons

Nothing. The product works exactly as advertised and intended.

Review Source

EH

ECATERINA H.  
safety manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Safety manager"

January 8, 2025

5.0

Overal is good, like the customer service at Samsara always very helpfull and willing to help.

Pros

The most that you can create a link and share it with the broker

Cons

No monthly option available for small companies

Review Source

RS

RICARDO S.  
Sales Representative  
Computer Software  
Used the software for: 1-2 years

### "Confidence for your customers."

March 10, 2025

5.0

Carriers, customers, drivers, everybody gain confidence in the operation at the moment they eyes on the whole process, by mean of the gps software and the dash cams.

Pros

This is an all in one system, impressive dash cams and very easy to install in trucks.

Cons

On site support for equipment installation problems sometimes is difficult to find.

Review Source

ME

Mike E.  
Vice President  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Thankful that Sage Truckload selected Samsara as our vendor. "

December 16, 2024

5.0

Great, wish I had Samsara my entire career.

Pros

\# 1 for me is to be able to visualize an accident when working a claim. Catches the other side off guard. It's great.

Cons

Learning how to use all the futures. We all have full plates and finding the time is sometimes impossible.

Review Source

DJ

Darren J.  
IT Business Liaison  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara is the best"

December 13, 2024

5.0

We have had many ELD systems Samsara is the best system we have had.

Pros

Ease of use on the dashboard. Driver friendly app that is constantly evolving.

Cons

I wish it had more custom reports. Speed for example would be better to run separately and be able to see our top speeds with the posted speed and what the driver was going at the time.

Switched from

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)

Poor service and reliability in the ELD and dashboard.

Review Source

PP

Pam P.  
branch administrator  
Warehousing  
Used the software for: 2+ years

### "pam porter's review of Samsara"

December 13, 2024

4.0

decent for what it is. could be better quality in the video.

Pros

i like being able to go back and see what happened.

Cons

the quality of the video, it hesitates when running.

Review Source

JH

Julie H.  
Transportation Support Coordinator  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Ease of tracking capability"

January 15, 2025

5.0

Pros

The program easily tracks our drivers and equipment.

Cons

When info doesn't feed into our other systems.

Switched from

[InfoTrack](https://www.capterra.com/p/234460/InfoTrack/)

Head office made the decision to switch programs.

Review Source

JM

Jimmy M.  
Branch Manager  
Building Materials  
Used the software for: 2+ years

### "Great Service "

December 12, 2024

5.0

Great tool for tracking our trucks. It is great for keeping up with drivers' safety scores

Pros

Being able to track our trucks efficiently. It also helps seeing the fuel level and condition of the truck and our Safety scores. Also the individual drivers scores

Cons

All good. Maybe not to have to click so many buttons to get where you need to go. More categories would help.

Review Source

CR

Charles R.  
operations manager  
Farming  
Used the software for: 1-2 years

### "great system"

January 15, 2025

4.0

Pros

it is very user friendly and easy for drivers to navigate and understand.

Cons

We have issues with the drivers showing disconnected when viewing on the website, but logs show correct on ipads

Switched from

[Zonar](https://www.capterra.com/p/126605/Ground-Traffic-Control/)

corporate made changes, in my opinion defintely better product

Review Source

JS

JIM S.  
Owner  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Samsara Review"

January 8, 2025

5.0

Beneficial. I was required by my insurance company to install GPS units in my fleet. I also opted for dual facing cameras. I was happy with the result as the cameras really help drivers understand their actions.

Pros

Fantastic product. Great at driving positive behavior that leads to safe driving habits.

Cons

Middling customer service. Difficult to get answers to questions.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Reason for choosing Samsara

We liked Samsara's suite of products over their competitors.

Review Source

TK

Tim K.  
VP of Risk Managment  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Positive Samsara"

December 17, 2024

5.0

Sales, renewal and support are outstanding. the quality of equipment is superior

Pros

The support and detailed instructions they provide when we have issues

Cons

Cannot think of anything. I wish we would have signed on sooner.

Switched from

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)

For all the reasons stated earlier in the survey

Review Source

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