# Page 16 | Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Samsara the right GPS Tracking solution for you? Explore 1003 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews

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Samsara

4.5 (1003)

[View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Page 16 - Reviews of Samsara

## Showing most helpful reviews

Showing 376-400 of 1003 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SK

SUE K.  
ADMIN ASST TRANSPORTATION CLERK  
Food & Beverages  
Used the software for: 1-2 years

### "AVALON TRACKING "

December 16, 2024

5.0

TRACKING, MAINTENANCE WITH VEHICLES, OVERALL ESTABLISHMENTS AND ROAD CLOSURS ARE EASY TO WATCH.

Pros

EASY TO FOLLOW THE TRACTORS AND TRAILERS, AND GPS

Cons

SOMETIMES IT GIVES THE WRONG LAT & LON ON THE GPS

Review Source

JE

Judy E.  
Claims Assistant  
Medical Practice  
Used the software for: 1-2 years

### "Claims Assistant"

April 10, 2025

5.0

Always have what i need to get accurate information.

Pros

True and accurate videos with name, location and vehicle #.

Cons

None, all information is great no cons as far as I use.

Review Source

BS

Buck S.  
Safety director  
Retail  
Used the software for: 1-2 years

### "Grand Home Furnishings"

January 17, 2025

5.0

It has gone very well, the samsara team has always been there to help.

Pros

Seeing what the drivers are doing wrong and coaching them on how to become a better driver.

Cons

If you have to remove the camera to install into a different vehicle the tap wont hold.

Alternatives considered

[Driver•i One](https://www.capterra.com/p/238200/Netradyne/)

Reason for choosing Samsara

More contact with Samsara. Other company would not call back

Review Source

TG

Tods G.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great robust product"

December 13, 2024

5.0

Great. Been great since the beginning. Allows us to continue to grow seamlessly into different markets and products with the in depth visibility.

Pros

It works via mobile almost as well as the desktop version

Cons

Wish reporting was possible to look at via mobile

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Reason for choosing Samsara

Pricing and functionality drove our decision to Samsara.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Needed ELog built in the same software as tracking for ease of use.

Review Source

LD

Larry D.  
Supervisor of Parking and Transportation  
Hospitality  
Used the software for: 1-2 years

### "Samsara - A great fleet business tool"

December 13, 2024

5.0

Great experience, and we have expanded the use of Samsara to other parts of the company to track maintenance and driving habits.

Pros

I like that we can track the performance of our fleet drivers with respect to safety and efficiency.

Cons

I really don't feel there are any cons, however there are probably some drivers that do not like it feeling that "Big Brother" is watching. Then again if you are a safe driver there is nothing to worry about.

Review Source

TS

Tanya S.  
DOT Specialists  
Environmental Services  
Used the software for: 1-2 years

### "Samsara is worth every penny."

January 8, 2025

5.0

The experience with Samsara has been amazing! 3 years and going strong.

Pros

The information is endless! Samsara provides all of the tools needs to run your fleet. Including HOS, safety, and Maintenace tracking.

Cons

Some of the reports could have more details on them. It would be useful to select the information you receive with in the reports.

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

The data we required wasn't available with the older systems.

Review Source

BT

Baily T.  
Log Rep  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara Review 2024"

December 12, 2024

5.0

Customer Service and just the Samsara people in general are always kind and willing to help.

Pros

Samsara is very easy to understand, not only for the dashboard but for drivers on an everyday basis.

Cons

Samsara has its glitches like any other website/app but is usually an easy fix.

Switched from

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)

Overall quality of the product and usage

Review Source

BW

Bert W.  
Transportation Technology Specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "I love Samsara!"

December 12, 2024

5.0

Nothing but good things! Everyone I reach out to for assistance is always friendly and knowledgeable. All support tickets are resolved in a timely manner as well!

Pros

Overall ease of use and easy to understand user interface

Cons

Some of the features don't work as I would prefer. Ideally the fuel purchases would link a card to a driver and track with them

Review Source

JP

Jackie P.  
Safety Compliance  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara review"

December 13, 2024

4.0

Overall, our experience has been decent.

Pros

Real time tracking, maintenance schedules, safety coaching and events.

Cons

The driver app seems to glitch quite often making it hard for the drivers to use sometimes. It wants to change their operating zone when they are no where near a border. The prompt continually comes up making it hard for the driver to navigate to another page.

Review Source

JA

Joel A.  
SAFETY DRIVER TRAINER  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Samsara Review"

December 13, 2024

4.0

Great experience! They help us keep our fleet safe!

Pros

EVENT ALERTS ALMOST IN REAL TIME.I get me alerts in a timely manor so i can take immediate action when necessary. I can review videos of events and use the material for coaching and feed back to our drivers.it allows us to be proactive and really be able to keep up with safety trends our drivers .

Cons

I WISH THE SPEEDING ALERTS, WHERE EXACTLY THE SAME AS THE HARSH DRIVING ALERTS

Review Source

RD

Rick D.  
Owner  
Construction  
Used the software for: 2+ years

### "Great program"

January 15, 2025

5.0

Everything is excellent. Love the app and the online dashboard.

Pros

We love working with Samsara. It makes IFTA tracking, asset tracking and just about anything to do with DOT regulations easy and effortless. Everything you can want to know is at your finger tips.

Cons

Nothing to change. Love everything about the app and the program

Review Source

KR

Krista R.  
General Manager  
Oil & Energy  
Used the software for: 1-2 years

### "We Love Samsara!"

December 13, 2024

5.0

Samsara does need require a ton of training, is very user friendly and easy way to keep track of field staff

Pros

I like being able to see where my drivers are and be able to back up any issues that they might get into with footage. I also like being able to be pinpoint accurate with payroll by using trip reports

Cons

I don't have any negative experiences or thoughts with Samsara

Review Source

DH

Dina H.  
Safety and Compliance  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Samsara Experience"

December 13, 2024

5.0

We have a fabulous support team, who is always willing to lend us a hand. We enjoy working with them to gain more knowledge of what Samsara can offer our company.

Pros

I absolutely love the protection it offers our company. It provides us a true picture of what is going on day to day!

Cons

I wish that we could retrieve video from past events for a longer period of time. We may not be aware of an event occurring, until a few weeks or months later.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Samsara

Provided more of what we needed at the time of purchase

Review Source

AC

Alan C.  
SHOP SUPERVISOR  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "SAMASARA SHOP"

December 13, 2024

5.0

excellence experience the system gives all the codes the truck is presenting when something is wrong.

Pros

it gives me the codes the truck is presenting

Cons

I like everything about samsara even the customer services are excellent

Review Source

MF

Mathew F.  
Corporate Director of Safety and Security  
Food & Beverages  
Used the software for: 1-2 years

### "Great product to have "

January 8, 2025

5.0

A great product that is very easy to use. Provides great data for our drivers to see and use as well as our leadership team.

Pros

Easy to use and provides a lot of good data to use.

Cons

We experience issues with our ELD's in the truck for our OTR drivers with when they are off duty or in service. The truck will show driving however it is not, or the truck will show in service but its being driven down the road.

Review Source

JD

Jessica D.  
Admin  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "A Must Buy!"

January 15, 2025

5.0

Pros

Functionality and user friendly. \[sensitive content hidden\] from customer service is great to work with and extremely helpful.

Cons

Our office has no dislikes about Samsara

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

Product was not reliable, and customer service was difficult to work with

Review Source

OB

Oscar B.  
CFO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Advanced system & top notch customer service"

December 13, 2024

4.0

Excellent, from sales to implementation your team has been excellent to work with. Top notch customer service

Pros

Driver scoring system is preferred over our previous system. Also, found both the fleet and driver apps easy to navigate.

Cons

Inability of ELD exempt drivers to access their violations on the app. Significant limitation.

Switched from

[Driver•i One](https://www.capterra.com/p/238200/Netradyne/)

Customer service was a key decision and integration with insurance carriers.

Review Source

AL

ANNICK L.  
Administrative Coordinator  
Construction  
Used the software for: 2+ years

### "Satisfied user"

December 13, 2024

5.0

Platform is very easy to use and custom reports can be created to suite your needs.

Pros

Ease of use and real time tracking makes dispatching quicker

Cons

I was thrown off by the price increase at renewal time, although the finance decision side of the business is not mine to make I was extremely surprised at the increase.

Review Source

MS

Mark S.  
API Manager and Tax Counsel  
Computer Software  
Used the software for: 2+ years

### "Honest assessment of a 4 year integration partner"

December 18, 2024

3.0

Fair. The sales teams make zero effort to promote the very marketplace partners that enabled Samsara to go public.

Pros

API Integration 3+ years ago was easy, marketplace made it easy for customers to implement.

Cons

Every year Samsara "breaks" the API because it doesn't beta test to determine how the updates will affect integration partners. As a result, we spend several weeks troubleshooting the problem, developing a solution and appeasing angry customers. The most recent issue caused our team 4 weeks of lost productivity, non-budgeted development costs and a month of lost revenue.

Review Source

ES

Eric S.  
VP OP  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Vice President of Operations"

December 13, 2024

5.0

overwhelmed with its capabilities It is a great tool; I need more time to learn how to use it.

Pros

Real time tracking of vehicles. ability to change the log when the driver doesn't manage it correctly.

Cons

I would be nice to have our company's forms on the tablet along with a signature capture.

Switched from

[The Rand Platform](https://www.capterra.com/p/90012/IntelliRoute/)

they were not forward thinking and they were unwilling to meet our requests

Review Source

BB

Brandon B.  
Director of Transportation  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Director of Transportation - Pittsylvania County Schools"

October 24, 2025

5.0

Been in numerous conversations/meetings with Samsara explaining all the options available. Meetings are very detailed on how the system works and ease of use.

Pros

Quickness on delivery and assistance with set up. Enjoy the total cost for the system and how easy the set up took place.

Cons

Currently I do not have any least favorites with Samsara. I worry is the board may not vote to accept this new technology due to budget issues. Price wise Samsara is the most efficient.

Review Source

EH

Evan H.  
Mechanic  
Construction  
Used the software for: 6-12 months

### "Great Product, Easy to Use"

December 16, 2024

5.0

We have had a great experience with Samsara. It is simple to use and very easy to learn.

Pros

It is simple to install and works immediately

Cons

The shipping cost on small items like replacement window mounts for cameras seems a little excessive.

Review Source

RS

RICARDO S.  
Sales Representative  
Computer Software  
Used the software for: 1-2 years

### "Confidence for your customers."

March 10, 2025

5.0

Carriers, customers, drivers, everybody gain confidence in the operation at the moment they eyes on the whole process, by mean of the gps software and the dash cams.

Pros

This is an all in one system, impressive dash cams and very easy to install in trucks.

Cons

On site support for equipment installation problems sometimes is difficult to find.

Review Source

WH

William H.  
Operations Manager  
Utilities  
Used the software for: 6-12 months

### "Excellent system for fleet asset management"

December 13, 2024

5.0

No serious complaints! The ability to locate an asset quickly and have basic details about the asset available on the website or app is great!

Pros

Real time tracking that updates very quickly. The cameras are high definition, which has proven very helpful in a couple of unfortunate incidents. Installation of the devices is simple and direct with the app.

Cons

The only downside is the size/length of the OBD cable. It is understood that the attached receptacle is there to allow for attachment of an OBD device; however, the bulk of this and the USB cable for the camera requires some creativity when installing to prevent the driver from kicking them or pulling them loose.

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Business decision, directed by partnership

Review Source

AD

Arnold D.  
Safety Specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara Review"

January 15, 2025

5.0

Has been a great experience and the Support team are always there to assist.

Pros

Its accessibility to access it in any laptop/mobile device.

Cons

There has been time that I have wanted to abstract video from VG and I have been unable to do so. I had to call in Support and have them restart the VG to be able to abstract the video.

Review Source

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