# Page 19 | Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Samsara the right GPS Tracking solution for you? Explore 938 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews

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Samsara

4.5 (938)

[View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 19 - Reviews of Samsara

## Showing most helpful reviews

Showing 451-475 of 938 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

gM

george M.  
location manager  
Automotive  
Used the software for: Less than 6 months

### "ncs 1071 west haven"

April 11, 2025

5.0

helps to keep drivers safe see what we need to work on

Pros

real time-accurate keeps my drivers honest

Cons

nothing-it is working above expectations

Review Source

BR

Brad R.  
Regional EHS Manager  
Warehousing  
Used the software for: 6-12 months

### "Samsara Experience"

December 17, 2024

4.0

Good, above average compared to others. Ease of use. App is great

Pros

flexibility to ensure compliance. Makes drivers more aware to comply

Cons

Sometime glitches make compliance harder

Review Source

PH

Patrick H.  
DLP  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Samsara review by a novice user"

January 8, 2025

5.0

Overall, I am really satisfied with Samsara.

Pros

Video capabilities - how video is recorded, saved and retrieved.

Cons

Reporting options - report availability and types.

Review Source

VV

Victor V.  
Safety  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Fantastic system!"

December 13, 2024

5.0

Awesome program, it contains almost important information regarding safety.

Pros

Safety tools in the system, they are great!

Cons

Not enough video information for coaching drivers

Review Source

CR

Casey R.  
Process Coordinator  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Casey's Samsara Review"

September 5, 2024

5.0

Easy to install, easy format to use. I rely on this product on a daily basis.

Pros

I like being able to see where a driver is at any given time. It also tells me the trailer number they are pulling, which helps me identify returning product. Being able to create my own reports is also a great feature.

Cons

Sometimes the handheld will log a driver out in the middle of a route, but that could just be a connection issue.

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

This is a better product, easier to use.

Review Source

MDC

Marius Daniel C.  
Fleet Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "Very good product and system"

December 14, 2024

5.0

excellent experience with Samsara so far. Thank you.

Pros

The Samsara product works well without flaws so far

Cons

no issues so far except for the in cab camera is a stick on the windshield. When windshield is replaced the camera has to be re-glued and the windshield guys are leaving the camera hanging.

Switched from

[Powerfleet](https://www.capterra.com/p/266387/PowerFleet/)

Fleet Complete not reliable as Samsara. Thank you.

Review Source

DS

Daniel S.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Highly recommend"

August 13, 2024

5.0

I’m a Samsara user for the past 8 years and can’t express with words how great experience it’s been for me.

Pros

We love how accurate and real time the information is provide to operations.

Cons

Pricing has been a great challenge to keep up with the service provider.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Samsara

Better cost benefits. But considering changing in the future if we can’t keep up with the 36 months commitment.

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

I changed jobs and once I start the new position we implement Samsara back in 2015.

Review Source

KB

KURT B.  
WIZARD  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "SAMSARA IS GREAT"

December 13, 2024

5.0

VERY POSITIVE. GREAT SWITCH FROM OUR OLD SYTEM

Pros

EASE OF USE AND OPTION AVILABLE. THE ABILTY TO SHARE LINKS

Cons

CAN BE CUMERSOME UNTIL YOU SORT IT ALL OUT

Switched from

[FleetLocate](https://www.capterra.com/p/168118/FleetLocate/)

TONS OF LAG AND SERVICE AND BILLING PROBLEMS.. WAY BETTER VALUE FOR THE $$. COMPICATED TO SHARE TRACKING WITH CUSTOMERS

Review Source

ED

Elena D.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "No major issues"

September 3, 2024

4.0

Overall good experiences and makes logging and keeping track of other drivers easy to maneuverer.

Pros

easy to use app features are east to understand and easy to read

Cons

logging out after completing post-trip doesn't always fully log out and when there is yard movement the driver is thrown back into driving.

Switched from

[Zonar](https://www.capterra.com/p/126605/Ground-Traffic-Control/)

Owners decision products were glitching and harder to use

Review Source

ML

Maria L.  
Fleet Safety Officer  
Farming  
Used the software for: Less than 6 months

### "Samsara Telematics and Dash Cams Fully Recommend!"

October 7, 2024

5.0

My experience has been going great, then I expected. I've gotten all the help from a great samsara team; they were able to make everything so easy and hands on. Which has made my job easier and help all the drivers stay safe,

Pros

As a fleet safety officer, with all the great technology system and great information provided from Samsara, I am able to monitor all my fleet and keep everyone safe.

Cons

So far, have nothing to complain, due to everything has been great with all the vehicle telematics.

Switched from

[FleetLocate](https://www.capterra.com/p/168118/FleetLocate/)

our fleet needed new vehicle telematics and camera installation to help and keep all of our employees safe.

Review Source

sC

sandra C.  
controller  
Construction  
Used the software for: 1-2 years

### "Samsara review"

December 13, 2024

5.0

good, it does more than we can keep up with

Pros

easy accessible to see the cameras and find the vehicles location

Cons

Cameras are easily moved in the vehicle to obstruct view

Review Source

JL

Josh L.  
Operations Project Coordinator  
Building Materials  
Used the software for: 1-2 years

### "Operations Project Coordinator"

September 30, 2024

4.0

Started using Samsara on a more regular basis since having to do reporting on efficiencies.

Pros

Dispatch options. Availability to customize reports.

Cons

Not always accurate as far as time in and out

Review Source

KC

Kaleb C.  
Service Coordinator  
Consumer Services  
Used the software for: 1-2 years

### "A Step into the Future"

July 26, 2024

5.0

The overall experience with Samsara has been GREAT! The sales and technical support teams have been very helpful throughout the roll out process. We seen so much benefit out of the AG series of units that we began installing the VG series of units on our service trucks and other company vehicles. Having the ability to see all of our assets on one dashboard has made serving our customers much easier. We are able to dispatch technicians to down/failing equipment faster. Also being able to monitor a rental unit while it is on a jobsite has saved both our company and our customers money by avoiding costly downtime. No more wasted trips to service a unit that is not due.

Pros

Samsara has given us the ability to track the usage of our rental units much better than anything before. Knowing how often a unit is running helps not only capture lost revenue on rentals but also gives us the opportunity to stay more inline with manufacturer maintenance schedules to keep our equipment running in peak condition.

Cons

Some of the features that Samsara offers do not translate well in the equipment world. They seem to be more geared towards logistics and freight hauling.

Review Source

OJ

Olalekan J.  
Analyst  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara Review"

September 23, 2024

4.0

Despite occasional errors, AI continues to meet the current needs of the trucking industry.

Pros

Robust integration and effective use of AI for trailer and vehicle tracking, which also helps detect real-time trailer and truck pairings during movement, is highly beneficial.

Cons

Concerned about Samsara’s process for verifying integrations with partners. Samsara displays integrations without confirming if the integration partner fully supports its platform, which can mislead customers.

Review Source

SW

Scott W.  
IT Analyst  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Lots of cool features."

December 12, 2024

4.0

Very pleasant for the most part. Everyone has been really helpful.

Pros

Easy to install and use. Lots of cool features.

Cons

Trouble resolving some issues with mileage discrepancies.

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Cloud storage and customer service issues.

Review Source

JA

Julia A.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Owner of the company"

December 13, 2024

5.0

My experience with Samsara have been great.

Pros

It’s easy to use and great customer service.

Cons

I don’t have any complaints. I like the way it’s easy to use.

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Samsara was offered through my insurance

Review Source

JM

Jeremy M.  
Safety Manager  
Oil & Energy  
Used the software for: 2+ years

### "Safety Manager"

August 28, 2024

5.0

Great, love it. Except when I have a problem and can't understand the service department to fix the problem.

Pros

User friendly and reliable. Also love the camera's in our trucks and Yard.

Cons

Customer service department is hard to understand.

Switched from

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)

Better product. and price. I was not happy.

Review Source

ED

Ed D.  
Logistics Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Appreciate the help, Thank-you"

August 21, 2024

4.0

Positive, staff are helpful has allowed me to get better control over the drivers and train to improve behavior and driving habits.

Pros

Very accurate and instant information, picture does not lie.

Cons

Reports could be improved but always getting better

Alternatives considered

[Titan GPS](https://www.capterra.com/p/152535/Titan-GPS/)

Reason for choosing Samsara

Best value and most options and solutions available.

Review Source

RT

Ross T.  
Facilities Manager  
Wholesale  
Used the software for: 2+ years

### "Double billed by Samsara and they show no urgency to fix it. "

August 27, 2024

1.0

Absolutely horrible billing service. There is no person that I can to talk to that can fix this. Many many emails to customer service with no results. I have wasted too many hours trying in vain to have Samsara fix this.

Pros

Good telematics. The service has worked as described.

Cons

11 days ago Samsara double billed us for the year of Samara service and taken an additional $5340.11 from our account. After many emails and over 11 days, this still has not been resolved. There is no way to directly communicate with billing. I am so angry with Samsara.

Review Source

Response from Samsara

October 11, 2024

We're sorry for the incovenience you have experienced. We have located your account and can confirm that our Support team has reached out to your organization to resolve this issue.

DW

Don W.  
Safety Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Gret system that is easy to use"

July 23, 2024

5.0

Samsara is a tool I use every day all day. When I talk to to other safety leaders I steer them towards smasara.

Pros

I have used numerous providers, samsara is #1 for me. Great support and very easy for admin and drivers to use.

Cons

The video capture can be a little time consuming. Diffacult to identify the time you need.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

Quality of products offered. The support team at Samsara

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Support and ease of use for drivers (ELD)

Review Source

MN

Max N.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara is good for any fleet size"

August 2, 2024

4.0

I think Samsara overall is a good company and has a good range of products for any fleet size. There are a lot of pros and cons, but the pros for me outweigh the cons.

Pros

Samsara has a wide range of equipment and a comprehensive package of tools to monitor your fleet safety, compliance, temperature control monitoring, and other aspects of your fleet with plenty of reporting and setting options.

Cons

I do not like the customer support. You get the run around and escalation process via email and on the phone with people you can hardly understand. I have bad module units that should have been under warranty. We ended up just throwing them in the back room and purchasing new ones. That is not how customer service should be, but the fact of how frustrating it got.

Review Source

Igor G.  
Trucking company owner.  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Samsara user."

August 5, 2024

4.0

Like i said previously i never had any issues with it as a driver.

Pros

It never had any issues with the location and you were able to switch it to personal convenience while in motion.

Cons

I never had any issues with it. I was driving under someone else's company so it worked perfectly for me.

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

I started my own company and atvthe time motive offered a great deal.

Review Source

ST

Spencer T.  
Customer Service  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "My Review of samsara."

December 12, 2024

5.0

My experience with samsara is great. I love the ability to get real time tracking, quickly get the documents that drivers scanned in. The visibility is also fantastic with the "live share" links.

Pros

The integration with all major ELD platforms

Cons

I can't think of anything, the product is fantastic.

Review Source

HF

Harry F.  
Business Analyst  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Samsara - very helpful, customizable, and easy to use"

March 3, 2026

5.0

No complaints, it's been easy and seamless tracking & report building. I also like how reports can go straight to your email.

Pros

Very easy to use UI and design. I like how customizable the dashboard and report building is. I have had no problems with Samsara thus far.

Cons

Can be intimidating for some users but I have not had any issues with the product. Overall, no complaints.

Review Source

DR

Dustin R.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Best bang for your buck"

July 26, 2024

4.0

Pros

Samsara has been hands down one of the easiest telematics providers we have worked with. They have gotten the product out immediately, and made activating these devices seamless. They have also offered the best pricing that I have seen in the industry.

Cons

We still have not been able to get all the data points we want from our entire fleet. While Samsara has tried to help with some information, it feels we are still on our own to ultimately troubleshoot.

Alternatives considered

[Trackunit](https://www.capterra.com/p/231807/Trackunit/)[TrakIT](https://www.capterra.com/p/136493/TrakIT/)

Reason for choosing Samsara

Established relationship and best pricing.

Review Source

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