# Page 2 | Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Samsara the right GPS Tracking solution for you? Explore 1003 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews

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Samsara

4.5 (1003)

[View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Page 2 - Reviews of Samsara

## Showing most helpful reviews

Showing 26-50 of 1003 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VH

Victoria H.  
QC QA Auditor  
Facilities Services  
Used the software for: 1-2 years

### "An excellent tool for managing your fleet and rewarding excellent driver performance!"

March 13, 2026

5.0

Since one of our primary functions with our operation is to enforce parking, our fleet and our large number of Enforcement Officers are vital to a successful operation. In the past we have been able to follow their route through Opsman, however, we were not able to see them in the vehicle. We were not able to monitor their speed, or the vast array of possible safety issues while operating the vehicle. Samsara has been an incredible asset to us for ensuring safety of our fleet on the road, reducing incidents with our drivers, providing support following an incident, and providing an avenue through which we can affirm, encourage, and reward our Enforcement officers for above average performance! It has been extremely beneficial and positive.

Pros

Samsara has had a tremendous impact on our enforcement operation. When we first began using it, we had so many Safety Captures every day. Being able to see this, to share screenshots, download video captures, present these items to our drivers, has had a huge impact in a positive manner. Many of our drivers have now had 6 months or more of driving with no issues or with a 100 score. We present them with certificates and this has greatly increased morale and pride in their work. Samsara is very easy to use and navigate and provides incredible benefits to our enforcement operation such as tracking where our officers are at any given time, providing video footage when presenting evaluations or disciplinary action, etc. When there is any issue I just send out an email and get a reply from Samsara very quickly. They are quick to act when a problem needs resolution but there honestly have been very few issues. Samsara is a great value to our operation and worth the money invested.

Cons

The only issue I have observed with our Samsara program is that it is sometimes too sensitive. For example, it was capturing drivers for 'Possible drowsiness" where they weren't even yawning or closing their eyes. It is very helpful that you are able to adjust sensitivities with this software. The recent update has been especially helpful and it is even easier to navigate now!

Review Source

DS

Dave S.  
Director of Safety and Compliance  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "The highest recommendation to anyone looking for ELD, Performance, and Safety "

February 25, 2026

5.0

We started with Samsara over three years ago and just renewed our contract. This was due to its ease of use, and the cost of equipment and service make Samsara a no-brainer.

Pros

The customer service has been amazing and my rep \[sensitive content hidden\] has been extremely helpful in walking me through the addition of the multi-cam.

Cons

My rep that I have now is great but in the past, I would be left wondering who I had. It would change and notice wasn't given.

Alternatives considered

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[Isaak](https://www.capterra.com/p/173458/StatusToday/)

Reason for choosing Samsara

Cost was a big part as well as the fleet management dashboard gave our dispatchers, fleet manages, and safety an easy way to keep up to date on driver locations and logs.

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Customer service was a huge reason along with the ease of use for the drivers. When we first made the switch, I still had a few drivers with flip phones.

Review Source

MD

Max D.  
Fleet  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Reliable Fleet Management With Strong Real-Time Tracking"

May 8, 2026

5.0

Overall, Samsara has been a strong and reliable system for managing fleet operations. It improves visibility across trucks, drivers, and equipment while helping with compliance and safety monitoring. The platform works especially well for companies that want centralized fleet management and real-time operational control. Support experience has generally been positive, and the system continues improving with updates and new features. While there are occasional hardware or alert-related frustrations, the overall operational benefits outweigh the negatives.

Pros

The real-time GPS tracking and camera integration are the strongest parts of Samsara. The platform is easy to monitor for fleet operations, driver behavior, equipment tracking, and ELD compliance all in one place. Installation and activation are usually straightforward, and the dashboard gives dispatch and fleet teams quick access to vehicle status, diagnostics, and trip history. The live tracking accuracy and camera footage help a lot during incidents, coaching, and operational monitoring.

Cons

Sometimes the AI driver alerts can feel overly sensitive and trigger too many notifications for drivers. Certain hardware troubleshooting situations, activation issues, or cable compatibility problems can also take extra time to resolve. Pricing can become expensive for larger fleets when adding multiple devices, cameras, and subscriptions together.

Review Source

LA

Lydia A.  
Fleet Maintenance Generalist  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Fleet Maintenance Generalist"

April 30, 2026

5.0

Overall, my experience has been very positive. Samsara has improved how we manage our fleet by giving us better insight into safety, compliance, and efficiency. It has helped reduce guesswork and improved communication across the team. Once you get comfortable with the platform, it becomes a very powerful tool for daily operations.

Pros

I really liked how easy it is to track fleet activity in real time. The system gives clear visibility into driver behavior, vehicle location, and maintenance needs, which helps us stay proactive instead of reactive. The dashboard is user friendly and makes it simple to find information quickly without digging through multiple reports.

Cons

At times the system can feel a bit overwhelming because there are so many features, and it takes some time to fully learn everything. Also, certain reports could be more customizable to better fit specific operational needs.

Review Source

AP

Alissa P.  
dispatcher  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great for safety and Dispatch. Easy access to everything in one place"

March 3, 2026

5.0

Overall, Samsara has been a solid tool for fleet management and dispatch operations. The GPS tracking is accurate, the dashboard gives good visibility into driver and vehicle activity, and the video features add an extra layer of accountability and safety. Customer support has also been helpful when we’ve needed assistance. From a daily operations standpoint, it has definitely made dispatching easier and improved how we monitor the fleet.

Pros

From a dispatcher’s perspective, the tracking and visibility are the biggest advantages. Being able to see exactly where drivers are and track routes throughout the day makes dispatching much easier and reduces the need to constantly call drivers for updates. The video system is also a big plus because it helps clear up incidents quickly and provides protection for both the company and the driver if something happens on the road. user-friendly, and once you get used to the layout it’s easy to manage everything all in one place.

Cons

small glitches, and sometimes updates move things around which can take a little time to get used to again.

Review Source

EE

Elizabeth E.  
Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great system that makes everyone's jobs easier."

February 27, 2026

5.0

Overall we've had a great experience with Samsara. It is integrated with every department of the company from Operations, Safety & Compliance, Maintenance and Billing.

Pros

What I like most about Samara is the ease of use. From installation to implementation it is all very user and driver friendly. The dash cameras are great, the event detection is very accurate and were able to use this to coach our drivers real time. Their customer support is also great, every ticket I have created has been resolved in a matter of a day. We truly see the value for money with the cameras alone it has saved us from proving we were not at fault for several accidents.

Cons

There is not much not to like. I would say some drivers have complained about the voice alerts being too sensitive. They sometimes get an in cab voice alert but the event/ video never shows up in the safety inbox. I've had to handpick which alerts to roll out to not overstimulate the drivers.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

We chose Samsara because Motive (at the time KeepTruckin) did not offer a good tracking solution for operations. They focused more on the ELD and camera side of things.

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

At the time we were using the Omnitrac Qualcomms for ELD and tracking. And using the trucks camera system as a way of reviewing critical events. We were looking for a more integrated system for both Operations and Safety.

Review Source

TH

Thomas H.  
Operations Manager  
Automotive  
Used the software for: 2+ years

### "Operation Manager Review"

February 24, 2026

5.0

Excellent customer service and fairly simple to use. The video quality is great and being able to report back to a customer in a matter of minutes instead of the next day is great.

Pros

AI software to help make our drivers as safe as possible, also helps safety managers track events and help with customer satifaction.

Cons

We wish there was a way to have street view though the samsara map. Also it has its bugs with the maintenance where it will delete a truck from a service list but that has only happened twice.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)[Routeware](https://www.capterra.com/p/85668/Routeware/)

Reason for choosing Samsara

Your price was comparable to the others and we liked that we could integrate to our own camera system .

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Samsara's camera system and AI couching really is what make us want to move.

Review Source

JB

Jeff B.  
Regional Director  
Consumer Services  
Used the software for: 2+ years

### "A trusted partner for promoting vehicle and driver safety"

February 6, 2026

5.0

Overall, they have provided a great service to our fleet, and we see value in continuing our partnership.

Pros

Samsara offers a very comprehensive vehicle safety management system combining reliable GPS tracking capabilities with AI-powered and assisted driver monitoring capabilities to help keep drivers safe in the moment and reduce accident risks. The equipment is durable, fast, and provides audio minders to drivers when they are demonstrating negative behaviors (ex: looking at their cell phones, speeding, not wearing a seatbelt, etc.). The dashboard for tracking vehicles across numerous states and geographical regions is very user-friendly. Recorded date from accidents or near-miss events can be easily obtained and is helpful for training and liability purposes. Lastly, the enhanced monitoring components help track vehicle health telematics like engine hours, battery effectiveness, and mileage. Samsara integrates well with our fuel card program and our Fleet Management system to help keep track of fuel economy and spend, and minders for preventative and periodic maintenance.

Cons

On occasion, we have had lapses in the availability of video data from key events, and this has made it harder to settle accident cases. Whether these lapses were caused by tech issues or internal errors is still not clear. The customer and tech support divisions are typically very responsive, but in some cases, they are slow to reply or initiate support efforts. I believe this is partly due to the timezone difference between Samsara and my company. I will say that whenever we have had an issue that we deemed serious enough to escalate to higher levels of support, they have been very responsive.

Switched from

[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)

CEO liked features of Samsara better than Azuga, on recommendation from his insurance carrier

Review Source

LK

Leanne K.  
Admin Trainer Hours of Service Logs  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Samsara App Review"

January 30, 2026

4.0

Overall, good app for truck drivers. I experienced for first FLEET wide outage on a Friday (of course) last year and the quickness of a resolution was impressive. The fact that once it was back up, it back-filled our drivers logs was impressive and sure saved companies a ton of time and extra work to ensure drivers logs were legal and correct.

Pros

I think that Samsara is a GREAT product for our truck drivers. I think that it is easy to use for their loads and paperwork. What I like most for the drivers is that every thing is done in the app. Drivers don't have to scan their paperwork through a separate device. The load information, messages from their dispatcher, paperwork.....everything is in one app.

Cons

It seems that every time an update comes out, the update causes issues with other things inside the app, so then what it feels like is that the update isn't tested thoroughly to see if it is going to cause issues for other things in the app. I HATE the new speed graph. It is NOT user friendly from a trucking stand point at all. The way the speed graph was before was fantastic and VERY easy and quick to use and see speeds at certain times. TICKET turn around time is a HUGE issue for me. When I open a ticket, I am in need of a QUICK resolution b/c the majority of the time, the issues is affecting my drivers logs and they can't drive until it's corrected or fixed.

Review Source

LD

Lisa D.  
Safety Admin  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Favorable Samsara Review"

May 8, 2026

4.0

verall experience with Samsara has been great. It gives me so much visibility into my fleet operations and allows me to address unsafe driving behavior with drivers immediately. It has also made it much easier to keep my fleet compliant and organized.

Pros

What I like most about Samsara is the amount of detailed information it provides about my fleet in real time. The weather map is extremely helpful, and I really like being able to see the speed limit signs along a driver’s route when a speeding event occurs. The system also makes it easy to quickly identify who is out of compliance at a glance, and the location tracking has been very accurate.

Cons

What I like least is that the app has recently started automatically signing users out several times a day, which can be frustrating and interrupt workflow. Other than that, the platform has been very reliable and useful for managing our fleet.

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Cost and Customer Service was not up to par

Review Source

KH

Kim H.  
Safety Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Samsara...simply amazing!"

May 9, 2026

5.0

Samsara ia a great product that provides for all my logging needs in one place, from quick access to driver logs and editing, to managing gayeways and vehicle locations. I couldnt do without them!

Pros

Samsara's website is easy to navigate and easy to use, making managing my driver's logs and vehicles a breeze. And their customer service is always top notch!

Cons

The only complaint that I have about Samsara is that they've recently added a search bar to the website that is not in an ideal place and I keep clicking on ot accidentally. Minor inconvenience.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

We made the decision to switch from our old provider to Samsara because of the price, ease of installation and all of the amazing features that Samsara offers.

Review Source

DD

DAVID D.  
Safety Director  
Consumer Services  
Used the software for: 2+ years

### "In the year 2525"

May 9, 2026

5.0

Way better than what we used before, and very relieved that we switched to Samsara because customer disservice with former vendor was horrific, and the newer features being rolled out are also beneficial to us

Pros

Many valuable features.There are many of them we don't use, but the ones that we do use are extremely helpful to our operations.

Cons

When we started, a phone call to support would be picked up instantly. The last time we did that, well...

Alternatives considered

[DriveCam](https://www.capterra.com/p/112869/DriveCam/)

Reason for choosing Samsara

Buyout terms i believe were .ore favorable

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Terrible customer service. 45 minute calls every time we had questions

Review Source

RM

Ryan M.  
Board Advisor  
Automotive  
Used the software for: 2+ years

### "Great service "

May 9, 2026

5.0

Great experience overall. \[sensitive content hidden\] is a great sales rep for us and she constantly communicates about new features and how they can serve us more with their products.

Pros

Samsara has been great to work with on our GPS needs. Vehicle CEL, Tracking, Driver scores, Safety videos, and much more. They have been a great help.

Cons

Sometimes the cost can be the issue. They have worked with us on cost and the other item is when you do add a new gps device many times you get extra bills and not consolidated billing.

Alternatives considered

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Samsara

Price and the value was worth it. They offered us a demo product too to test it out.

Switched from

[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)

Azuga raised the prices and where not owned by bridgestone at the time. they had a lot of management issues when issues arrised like not being able to obtain video footage from an accident that cost us a lot of money.

Review Source

SJ

Sean J.  
Safety Manager  
Building Materials  
Used the software for: 2+ years

### "Samsara: A Winning Solution"

May 8, 2026

5.0

My overall experience with Samsara is that it is user friendly and extremely easy to use. The AI facial recognition software tracks employees effortlessly between different vehicles, and the safety inbox and safety reporting features help me to review my fleet easily on a daily basis. As a Safety Manager I appreciate the easy to use reporting functions and have been able to build an entire driver safety bonus program by utilizing Samsara's driver scoring system so my drivers are directly rewarded for their safe behavior on the road.

Pros

Samsara provides an excellent value for the cost of the system, especially when installed throughout an entire fleet of vehicles. Customer Support from Samsara is top notch, with questions being answered quickly and effectively. The software provides ease of use for administrators, installers, and end users. Any bus or issues experienced have been taken care of almost immediately from Samsara's team of experts. Log management is easily accessed and easy to review. Communication with Samsara is always fast and effortless.

Cons

I do not have any cons to report when it comes to Samsara. The software has been great for my drivers and fleet management team.

Review Source

TB

Tim B.  
Safety  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### ""Reliable Fleet Tracking with Advanced Safety Features""

February 24, 2026

5.0

"Great all-in-one platform for keeping our LLC compliant. The software is much more modern than other ELD providers we've used in the past. It’s a bit expensive, but the reliability of the GPS and the simplicity of the DVIR reports save us several hours of paperwork every week."

Pros

"The AI-integrated dash cams have been the most valuable feature. The system automatically detects and uploads clips of harsh events or distracted driving, which makes coaching our drivers much easier and provides great insurance protection in case of accidents."

Cons

"The pricing structure is on the higher end of the market, and the long-term contract commitments (usually 3 years) can be intimidating for a small growing fleet. The upfront hardware costs for cameras and gateways also add up quickly."

Review Source

JS

John S.  
Safety and Recruiting  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "From the Drivers seat to the Office chair-A Learning experience of a Lifetime"

March 23, 2026

5.0

My overall experience with Samsara as a new Safety and compliance person has literally taught me things with in my job duties that have changed over the past 25 years. Which is a great thing. I am highly recommending that all new professionals participate in the Samsara Platform training with in the Transportation industry.

Pros

The ease of usage while learning the platform overall. The training video and course work is self explanatory. Customer support when something goes wrong is on top of the issues an resolve them in a timely fashion for continued use of all platforms within Samsara. Cameras and video quality is exceptional and precise. The tracking system within Samsara has help in locating assets that would have otherwise been lost.

Cons

Some of the reports That I use could be better when looking for a specific driver or asset. Sometimes comes up with driver or asset not found. Then when I refresh the screens or restart those assets or drivers come right to the top.

Review Source

SP

Sara P.  
Director of Operations  
Alternative Medicine  
Used the software for: 2+ years

### "Long time Samsara Customer"

December 5, 2025

4.0

We have used Samsara for over five years, and it has significantly improved our fleet management operations. Specifically, Samsara has significantly improved driver safety, data analysis, and overall operational efficiency. Our drivers consistently follow their scheduled routes, conduct mandatory pre-route and post-route vehicle inspections, and submit digital vehicle inspection reports (DVIRs). Furthermore, the platform allows us to track driver activity and safety in real time.

Pros

The GPS tracking and corresponding routing software is essential to our fleet management operations. This technology is critical for driver safety and efficiency. It allows us to know the real-time location of our drivers, facilitate necessary rerouting, and provide immediate location data in emergency situations.

Cons

I have noticed inconsistencies with the real-time alerts. Recently, one of my drivers was involved in a car accident, but I did not receive an accident alert. Instead, the only notification I received was a harsh brake alert. This suggests the accident alert functionality may not be working reliably. Second, for the route planning feature, it would be highly beneficial if we could be more precise when choosing the departure times for our drivers and other related schedule details. When optimizing the route, it overwrites any specific and precise times.

Review Source

JW

John W.  
Operations Execution Coordinator  
Food & Beverages  
Used the software for: 2+ years

### "Samsara Experience"

December 5, 2025

5.0

Samsara has been an outstanding tool for managing our fleet. The dashboard is clean and intuitive, making it easy to quickly see vehicle locations, driver status, and any alerts that need attention.

Pros

Tracking our fleet in real time has never been easier. Samsara provides accurate GPS data, detailed trip histories, and helpful insights that allow us to improve efficiency and safety. The mobile app is just as simple to use. We recently installed 360 Multi Cameras and it has been such a great way to reduce accidents and help our drivers feel safer while they are on the road.

Cons

If I had something I disliked about Samsara it would be to allow more reporting options (which has greatly improved since we started using Samsara).

Switched from

[Fleetio](https://www.capterra.com/p/120855/Fleetio/)

Samsara allowed us to have all our IFTA information on what site and allowed us to use real time tracking to see where our fleet is.

Review Source

MA

Mark A.  
Warehouse manager  
Farming  
Used the software for: Less than 6 months

### "Samsara has been a great addition to my company!"

December 8, 2025

5.0

My overall experience has been great. I like what I see and as I stated earlier, Samsara will make my company safer. I fully believe that our CSA score will improve because of this system. Drivers are held accountable for their actions, and in most cases, there is no disputing it.

Pros

My company just got started with Samsara. In the short time that I have had Samsara, I'm extremely happy. We have the front facing camera in our setup. I love the safety notifications that I receive when a driver gets outside of the parameters that are set up. It holds the drivers accountable and there is no arguing with video evidence. We have had a few bugs and issues to work through, but the customer support has been really good. The conversations with customer support has been pleasant and our issues are resolved in a very timely manner. The ease of use for the drivers has been better than I expected. The drivers have been frustrated, but the reason for that is that this system holds them accountable and there is no disputing it. Samsara will make my company better!

Cons

Quite honestly, at this time I don't have any "cons" for the system. Like any new system, there is a learning curve. I'm a warehouse manager who also drives as needed so I get a lot of hands on usage that some managers might not get. I know exactly what the drivers are usually talking about and can work through stress points rather quickly because of that. I'm not involved with the billing and invoicing, so I can't speak to that piece, but as a location manager, I couldn't be happier with the visibility that I get for my drivers.

Switched from

[Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/)

It was a company decision to move forward with what we felt was a safer and more comprehensive system. I feel as a new user that I'm only scratching the surface of what is all available to me. What I have seen so far has impressed me.

Review Source

SB

Steven B.  
Safety Director  
Construction  
Used the software for: 1-2 years

### "Safety Director"

February 20, 2026

5.0

Samsara, because of its usefulness, has allowed me to concentrate on other areas of Safety that might otherwise have time allotment restrictions.

Pros

As Safety Director Samsara videos are a VITAL tool of mine in ensuring our drivers are being safe and adhering to our driver safety program. Tracking fuel mileage, idling times and hours on the road is a huge advantage, and the overall product is a great value for the money. The ease of use is a definite plus and the customer support has been excellent.

Cons

Even though I am still discovering all the available options to our units I have not discovered how to get an alert for "smoking / vaping" in the vehicles.

Review Source

DF

David F.  
Senior Vice President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Our Experience with Samsara for 6 years"

March 13, 2026

5.0

The only person that is easy to deal with is our account representative - any other person in other departments is very difficult to deal with and the questions we have and/or problems needing to be resolved.

Pros

The product has saved our company from who is at fault when it comes to accidents, and drivers that drive aggressively

Cons

Dealing with renewals and billing - there are no phone numbers to call for renewals and it is always a problem e-mailing back and forth.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Samsara was a better product and other colleagues in the industry, using the product, gave great reviews when asked.

Review Source

KP

Kenneth P.  
Director of Sales and Operations  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "A Game Changer"

January 30, 2026

5.0

Samsara has been a real game changer for us, from technology to the compliance piece, it has been an extreme improvement over the last provider.

Pros

The software is very easy to use and the hardware could not be easier to install. When we do have a problem the support team is great!

Cons

I would like to be able to see times along the vehicle route so we can quickly see at what time they where at a specific point on the map. Also the mobile app does many updates that take too long to restart the app.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Samsara

Their payment plan was not ideal, also they were more geared toward trucking

Switched from

[Zonar](https://www.capterra.com/p/126605/Ground-Traffic-Control/)

Zonar had compliance issues and many hardware issues

Review Source

KJ

Kim J.  
Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "A few bugs to work out but overall GREAT!"

October 27, 2025

5.0

Overall very happy except for the above listed things and If those things were addressed/corrected it would be AMAZING!

Pros

Easy to track units. I like being able to see the form/manner screen and quickly able to see when there is a violation.

Cons

Sometimes one screen (maybe camera screen) will say the driver is ON DUTY and another screen (hour of service report) will say the driver is DRIVING so it's not 100% uniform across the platform. And I dont like that the driver cant be given a warning when they are following too close or when they are speeding BEFORE they get hit with the infraction. It should be more friendly in that aspect. I dont like that the driver is able to SKIP thru certifying previous days logs. This should not be something that can be skipped since it is required.

Switched from

[The Rand Platform](https://www.capterra.com/p/90012/IntelliRoute/)

It was a company wide decision so the agents didnt really have a say. But I say that Samsara is better than Rand McNally

Review Source

SB

Shannon B.  
Fleet Administrator  
Construction  
Used the software for: 2+ years

### "Samsara Review "

January 6, 2026

5.0

Since switching to Samsara we have I have been pleased. The gateways are easy to install, the website is easy to use, and there are mobile options for our employees on the go.

Pros

I like the ease of use, and the customer service that is provided. If i ever face any issues they are quick to resolve the issues.

Cons

The app is not as user friendly as the desktop version. I wish there was a way to see descriptions of the assets when on the app.

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Ease of installation, access to a dashboard on both PC and mobile.

Review Source

GB

Greg B.  
Fleet Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Fleet Manager"

January 30, 2026

4.0

Overall it has been good, but there has been some issues especially with the CTC getting approved in Ca.

Pros

Customer service is good and the dashboard is easy to read. It's easy for our drivers to log in and do their DVIR's.

Cons

That they still are waiting for the CTC's to get approved in Ca. I know it's a cable thing for the Hino trucks, but considering a majority of our trucks are Hino's, it's a little frustrating.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Samsara

Customer service and the technology at the time seemed much better.

Switched from

[Tangerine](https://www.capterra.com/p/10029923/Tangerine/)

Due to dual facing cameras and the connectivity is much better with this product.

Review Source

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