# Page 24 | Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Samsara the right GPS Tracking solution for you? Explore 938 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews

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Samsara

4.5 (938)

[View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 24 - Reviews of Samsara

## Showing most helpful reviews

Showing 576-600 of 938 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RS

Richard S.  
Fleet Manager  
Construction  
Used the software for: 1-2 years

### "great for fleet integration"

June 4, 2024

5.0

loving it, it does everything I need it to do .

Pros

I can down load a crash video and send it to the driver's phone before the cops even arrive.

Cons

can be a little tough to mount under dash on small vehicles.

Reason for choosing Samsara

system already purchased before I arrived.

Review Source

VR

Verified Reviewer  
Operations Supervisor  
Renewables & Environment  
Used the software for: Less than 6 months

### "Samsara Top Notch Technology"

May 28, 2024

5.0

Pros

GPS tracking and use of playback video to help reduce accidents and MPU's

Cons

I have not found anything yet but the addition to speeding will be nice

Review Source

TR

Troy R.  
Project Coordination  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "TGR 060424"

June 4, 2024

5.0

Pros

I like that there is good support and that the system is user friendly.

Cons

I dislike that the camera does not come on right away when the vehicle is started and that I can not get audio from inside the driver compartment

Review Source

RP

Ryan P.  
CSR  
Warehousing  
Used the software for: 6-12 months

### "Great service"

June 3, 2024

5.0

Pros

Real Time Tracking, Real Time Logs and Safety

Cons

Realtime video would be nice to check in on driver safety

Review Source

AD

Amy D.  
Inside sales rep  
Building Materials  
Used the software for: Less than 6 months

### "Amazing program!"

June 5, 2024

5.0

Its been positive the whole way. I havent found any glitches or hold backs.

Pros

I love the ease in being able to track my drivers. Knowing where they are on their routes, allows me to dispatch other important deliveries in a timely fashion, and to the appropriate driver. Makeing the deliveries more efficient.

Cons

I struggle with getting real time notifications for their messages.

Review Source

KP

Kristin P.  
Specialist  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great Product"

December 13, 2024

5.0

I've only been using Samsara for a year and its been a great experience. Any questions i have are quickly resolved by emailing customer service or calling them directly.

Pros

Easy to use and fast customer service. Easy to add and upkeep driver qualification. I work a lot in qualifications and its been easy to navigate.

Cons

Hard to get the videos at the specific time you need to download. A lot of searching and error for more than 1 minute videos.

Review Source

JB

Justin B.  
Safety and Compliance  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Samsara for You"

February 22, 2024

5.0

Pros

Dash cams are a great tool that helps us see what our drivers see. Helps most when there are incidents or concerns that we need to monitor and review.

Cons

Only concern is that it is a cellular based telematics system. meaning that it can lose connection if not in good cell coverage. Being a trucking company, sending drivers north can be a little nerve racking as it loses connection.

Review Source

mC

martin C.  
equipment records technician  
Construction  
Used the software for: 1-2 years

### "Great product"

May 30, 2024

5.0

Very pleased with this product. Good information and accurate details.

Pros

GPS locations are very accurate. Good information as far as diagnostics on most of the vehicles. Very easy to use.

Cons

Honestly, there has not been a problem with this system yet.

Review Source

jA

josh A.  
Recruiter  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Josh Aranda"

May 24, 2024

5.0

Pros

everything over all is good about it……..

Cons

sometimes it dont track some drivers correctly

Review Source

DH

Danielle H.  
Fleet Compliance Logistics Specialist  
Wholesale  
Used the software for: 2+ years

### "Cameras and Complaince"

April 25, 2024

4.0

Pros

User friendly, customer service is great, few kinks

Cons

The lack of answers we get on some problems. Maintenance.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Verizon Connect was not compliant and overall not a good product. Samsara offered us more of what we need for our business.

Review Source

JS

Jeffrey S.  
BRANCH MANAGER  
Building Materials  
Used the software for: Less than 6 months

### "MY VIEW OF SAMSARA"

June 7, 2024

5.0

WE CHANGED FROM VERIZON CONNECT TO SAMSARA AND HAS BEEN AWESOME. REALTIME TRACKING AND ACCURACY IS ABSOLUTELY AMAZING AND WAS A GREAT DECISION BY THE COMPANY TO SWITCH OVER.

Pros

REAL TIME AND ACCURATE TRACKING. THE EASE OF USING IT ON A DAILY BASIS.

Cons

THERE IS NOTHING ABOUT SAMSARA THAT I DISLIKE

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

COMPAY MADE THE SWITCH AND IM GLAD THEY DID

Review Source

KK

Ken K.  
General Manager  
Utilities  
Used the software for: 6-12 months

### "Excellent product "

May 24, 2024

5.0

Very satisfied with product. Have added multiple units since deployment.

Pros

Ease of use, ease of deployment. Great customer service after the sale.

Cons

There are no issues that are reason to dislike.

Review Source

RG

Randy G.  
Warehouseman  
Consumer Goods  
Used the software for: 1-2 years

### "I use weekly"

May 31, 2024

5.0

it's an interesting tool very comprehensible

Pros

I have been familiar with google maps for years, so when my supervisor saw me using Google to route, he said I need you to input the Data for us. For me it was an easy transition.

Cons

I haven’t got how to edit the info already entered.

Review Source

SK

Shane K.  
Dock Coordinator  
Arts and Crafts  
Used the software for: 2+ years

### "Samsara works well for my needs"

June 3, 2024

5.0

Pros

Samsara has been accurate and intuitive

Cons

I have had no issues with Samsara at all

Review Source

TAS

Trischia Ann S.  
Sales Manager  
Utilities  
Used the software for: Less than 6 months

### "Easy to Navigate and User friendly"

June 5, 2024

5.0

100/10. Definitely will recommend it to my upcoming trainees

Pros

I like its features of being able to see the surveillance of the drivers for documentation purposes. Along with showing live tracks of the route.

Cons

Nothing! Maybe just a suggestion to add a Live video capturing feature!

Review Source

SF

Sheri F.  
Assistant Station Leader  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "The go to product"

May 29, 2024

5.0

Pros

Real time video and accurate info when it comes to tracking vehicles

Cons

sometimes it misreads the driver, it'll say "distracted driver" when the driver is looking at the road

Review Source

JG

James G.  
Mechanic  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Awesome Product"

May 28, 2024

5.0

Pros

Real time locating is critical for me in my job.

Cons

Nothing that I have come across is a negative for me.

Review Source

EA

Edwin A.  
Lead Driver  
Consumer Services  
Used the software for: 1-2 years

### "innovator product"

May 24, 2024

5.0

a samsara system is a very good to tracking all fleet

Pros

Everything samsara showing to us is incredible

Cons

I have nothing bad to said about samsara

Review Source

JC

Jerry C.  
Fleet Coordinator  
Utilities  
Used the software for: 6-12 months

### "Quality product"

May 24, 2024

5.0

Excellent customer service. Cameras take good, quality photos and video.

Pros

Ease of use, very hands on adaptability on the website for customization.

Cons

Still have trouble at times finding where different options are on the website.

Review Source

BT

Bibin T.  
Dispatch Supervisor  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Live Tracking "

May 29, 2024

4.0

No issues and live tracking is my favourite. Good allover.

Pros

Live tracking is my favourite about samsara

Cons

Have to zoom to the location everytine after browser refresh

Alternatives considered

[ISAAC](https://www.capterra.com/p/217412/ISAAC/)

Reason for choosing Samsara

Trailer tracking not available on samsara

Review Source

AM

ANTHONY M.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "WAS A GREAT COMPANY AND NOW ITS TERRIBLE"

April 23, 2024

1.0

There customer service is terrible. No one has the ability to help. Worst company to deal with issues ever.

Pros

There customer service is terrible. No one has the ability to help. Growth turned this once great company to trash.

Cons

There customer service is terrible. No one has the ability to help. Woke management will not help.

Reason for choosing Samsara

When they started we had a dedicated person to our account. No one can help anymore.

Review Source

Response from Samsara

May 9, 2024

We always aim to put our customers first and are very sorry to hear this has been your experience. We have forwarded your feedback to the appropriate teams. We've also located your account and can confirm that a member of our team has reached out to you recently to resolve your issues.

RP

Rick P.  
Branch Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "BEST PLATFORM ON THE MARKET"

May 27, 2024

5.0

so far, so good. No set up issues and instant notification of violations.

Pros

ease of setup and user friendly. Real time tracking is a huge bonus.

Cons

additional cost to view live streaming, not what I was told originally.

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

real time tracking and ease of use of driver apps.

Review Source

JZ

Jesus Z.  
Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Review from GT"

May 24, 2024

5.0

Pros

Very user friendly and detailed along with many reports

Cons

Pricing needs to be more competitive with other competitors

Review Source

KH

Kathy H.  
Operations Supervisor  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Wonderful "

May 29, 2024

5.0

Pros

The bus tracking, Bus maintenance tracking.

Cons

The app needs a little help, it dose not like to log off sometimes.

Review Source

MH

Matt H.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "DO NOT USE SAMSARA USE A DIFFERENT PLATFORM"

April 15, 2024

1.0

We, as a company were introduced to Samsara and the product is good and the price WAS good. The initial pricing for the investment equipment is extremely high for what the product really is. We were sold a product and were told to use the Samsara system and see how we like it. We did just that. FOUR YEARS later they decided as a company to tell the customers that were sold their product at their price that they made a mistake and have to increase the bill by $4,000 annually or they will shut the features off that were promised initially at the cost we paid for four years. Their sales team sold a product, platform, and features at a price and now they want more per year. STAY AWAY FROM SAMSARA. They state that it was a mistake by their sales team. Their mistake their misleading sales pitch their people set up the account and put all the features in for these companies. They refuse to own their mistake and make it right. They even went as far as to say we are sorry but there are many customers that are affected and we don't care if we lose customers. HORRIBLE CUSTOMER RETENTION PRACTICE.

Pros

Their equipment is good, The Installation is easy, The platform is good, Everything is good. They will raise your bill for the promises that they sold. THEY WILL TELL YOU THAT YOU WILL GET FEATURES TO GET YOU IN THE DOOR AND THEN TURN THEM OFF FOUR YEARS LATER UNLESS YOU PAY $4000.00 MORE PER YEAR BEWARE.

Cons

Their pricing used to be good. But now they are jumping up the pricing. THEY WILL TELL YOU THAT YOU WILL GET FEATURES TO GET YOU IN THE DOOR AND THEN TURN THEM OFF FOUR YEARS LATER UNLESS YOU PAY $4000.00 MORE PER YEAR BEWARE.

Reason for choosing Samsara

Because their sales team marketed the product and set up our account and it was great until.... THEY WILL TELL YOU THAT YOU WILL GET FEATURES TO GET YOU IN THE DOOR AND THEN TURN THEM OFF FOUR YEARS LATER UNLESS YOU PAY $4000.00 PER YEAR BEWARE.

Review Source

Response from Samsara

May 9, 2024

Matt, we appreciate your feedback and are very sorry about the experience you've had. We have forwarded your feedback to the appropriate teams.

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