# Page 38 | Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 38 - Is Samsara the right GPS Tracking solution for you? Explore 938 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews

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Samsara

4.5 (938)

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Last updated March 26th, 2026

# Page 38 - Reviews of Samsara

## Showing most helpful reviews

Showing 926-938 of 938 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Sangeeta S.  
Chief Compliance Officer  
  
Used the software for: Less than 6 months

### "Easy to use ELD compliant software"

April 16, 2018

5.0

Pros

Great customer service Plenty of support material/documentation available online Provides more than just ELD compliance (e.g. fuel usage, etc.)

Cons

At the end of a long shift, drivers can forget to sign out of the app. This causes additional work and confusion for the fleet manager.

Review Source

JL

Jackie L.  
HOS Auditor  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Samsara Review"

July 30, 2018

5.0

Great Customer Service and support

Pros

Love the wifi hotspot in the gateway. Most drivers catch on pretty quickly on how to use. Web portal is great. Dispatch and managers like the helicopter view.

Cons

Would like more reports, which Samsara is currently doing. Looking forward to future updates.

Review Source

GG

Guillermo G.  
Transportation Manager  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "Great Software! Really user friendly interface! Tons of useful information you can get out of it!"

January 31, 2019

5.0

Pros

User Friendly and straightforward Lots of Reports and useful information Great add-ons Free Wifi Connects to the OBD

Cons

I really love this software. So far I don't think there is nothing I dislike about it. We have found it to be very useful.

Review Source

GY

Geo Y.  
Principal  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Samsara ELD"

July 31, 2018

3.0

It was not a terrible experience for a first time eld. However, it can be improved drastically.

Pros

It’s an FMCSA approved ELD. Therefore I can operate legally.

Cons

Connection is intermittent. The automatic duty status change does not work properly.

Review Source

JR

John R.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Easy setup and use."

April 16, 2018

5.0

Pros

Very intuitive and great information for managing business. Can manage multiple trucks from anywhere.

Cons

No navigation for drivers. Would like to be able to text/communicate with drivers via the Samsara driver app.

Review Source

JD

Jose D.  
Operations Manager  
  
Used the software for: Less than 6 months

### "Great fleet tool"

April 13, 2018

5.0

Pros

Easy to use: the site shows you all the information you need to see of your trucks, drivers, routes and HOS

Cons

Phone support: when you need phone assistance you need a lot of patience, the wait time are higher!!

Review Source

HS

Harjinder S.  
GM  
  
Used the software for: Less than 6 months

### "Very professional, easy to use, 99% accurate tracking etc etc"

April 13, 2018

5.0

Pros

Everything, Its very easy to use and understanding, Covers all the needs that a cartrier could wish for etc

Cons

Nothing, We didnt find so far anything that is not cool about the software side, pretty much all good

Review Source

DJ

Darshil J.  
Corporate Operations Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Plug-and-Forget to the Max! "

July 27, 2018

5.0

Pros

It's a very simple set-up and works smoother than anything I have seen. It includes any and every thing you will need on your dashboard!

Cons

There really is not anything that can be listed as a Con.

Review Source

CL

Claudel L.  
Développeur web  
Internet  
Used the software for: I used a free trial

### "Logiciel de flotte "

September 2, 2023

3.0

Pros

Un logiciel très pratique et très fiable, facile à utiliser.

Cons

Rien à reprocher, juste quelques soucis au cours de la connexion.Sinon je le recommande vivement.

Review Source

EC

Eric C.  
Branch Service Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Samsara for Fleets Review"

September 10, 2019

4.0

I have enjoyed the product during the trial period. I would like to continue using it. However, the phone number I have for a contact no longer works there. I still receive emails with his number in them. I am not really sure if I want to commit to working with Samsara or find another provider due to the inability to reach anyone when I have tried.

Pros

Ease of use. Ability to adjust each device as needed.

Cons

I have been pleased with the software.

Reason for choosing Samsara

This product fit my needs very well and the people I was working with seemed very helpful and eager to provide a great service and product. The after care once I was set up has been very disappointing and has made it hard for me to commit to this product/organization.

Review Source

WX

Walter X.  
IT Manager  
Wholesale  
Used the software for: 6-12 months

### "Up and Running a few min"

July 27, 2018

5.0

Great support, when i call or email get fast answers

Pros

The ease of configuration and practical instantaneous setup

Cons

I cant see any, i think this is very easy

Review Source

KW

Karlton W.  
President  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Care about the sale not the customer"

November 29, 2018

1.0

Terrible. Frustrating. Waste of time.

Pros

Looks like a good product. Forward thinking and easy to install.

Cons

Would give zero. Looks like an awesome product. Got the run around with their entry level sales folks who couldn’t answer questions on functionality and capability. Basically told that they “don’t make money on small fleets” and that I should “try it out myself”. Only concerned about the sale, not the customer.

Review Source

SF

Sean F.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Samsara Review"

August 1, 2018

5.0

Pros

The ability of keeping track of so many different aspects of truck driving.

Cons

Little difficult in downloading all the apps.

Review Source

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