--- title: "Page 7 | Samsara Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 7 - Is Samsara the right GPS Tracking solution for you? Explore 1068 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/?page=7" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Samsara 4.5 (1091) [View alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 7 - Reviews of Samsara ## Showing most helpful reviews Showing 151-175 of 1091 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Edgar H. Manager Used the software for: 3-5 years ### "Best sofware for tracking assets" June 5, 2026 5.0 The platform is easy to use, reliable, and provides valuable information for managing fleet operations. It helps us track assets, monitor vehicle health, and quickly find the information we need, making daily tasks more efficient Pros Video function and its easy to navigate when looking for the asset in our fleet also It makes tracking vehicles, reviewing information, and managing day to day operations simple and efficient. Overall, it's been a great tool for our team." Cons What i like the least about samsara its that sometimes takes longer to load when using on mobile app Review Source fabio G. Transportation, Manager Used the software for: 1-3 years ### "Compliments " May 13, 2026 5.0 Great , the only problem is the have lots turned over of people, so the person in charge of you account can change easy Pros Value for the money, communication great customer service and very knowledgeable people, and easy to install Cons All good , everything you need is with the same company camera and ecc. If you need any product can he to you in couple days Review Source Human Resources Used the software for: Less than 1 year ### "Exceptional Customer Service and Useful Tools" December 10, 2025 5.0 Customer support has been nothing short of amazing. Their response time to requests and issues is top-notch, and the team consistently follows up until you are 100% satisfied. The ability to view videos has been a major advantage for us, especially when dealing with accidents. The reports we’re able to generate through Samsara will significantly reduce the workload for our drivers—no more trip sheets! Additionally, the maintenance tracking features for our trucks are a huge benefit. Overall, Samsara has greatly improved our operations. Pros Tracking and monitoring is amazing, no more paper work needed, everything is in Samsara! Drivers can upload required documents instantly; no more lost paper work. Cons On scheduled reports, be able to make changes to your requested information without having to redo entire request. Review Source PH Paula H. Safety Compliance Coordinator Used the software for: 1-3 years ### "Frequent user of Samsara" February 20, 2026 5.0 We have been using Samsara for over 3 years. If I call support they get back to me quickly. They also send reminders if case is not close Pros Samsara does a lot of things for us. Keeps track of vehicles, drivers, provides video's when accidents occur & is easy to use. Cons Can only retrieve videos for 30 days. videos can only be retrieved if vehicle is on. If vehicle is hit during off hours we can not see what happened. Review Source National Asset Manager Used the software for: 1-3 years ### "My first year working with Samsara" January 5, 2026 5.0 Overall I have had a great experience with Samsara and the various service and technical teams I have worked with. The platform is user friendly and has great offerings for training on the system. I look forward to what future developments come out and how Samsara can make my fleet safe and fuel efficient in the future. Pros I like the ease of tracking assets using Samsara and having the cameras makes my field teams feel safer in their vehicles. Customer service is very prompt and responsive. I also appreciate the account reps reaching out to make sure I understand new features as they come out and how I can utilize these with my fleet. Cons I don't like the battery life on the AG-51 asset tracker when it comes to unpowered fleet assets that are on the road for extended periods of time as the batteries would die and would cause us to lose tracking on assets until batteries could be replaced. Review Source Regulatory Coordinator Used the software for: 3-5 years ### "Samsara is a great ELD and asset tracking company" December 22, 2025 5.0 We use Samsara to track all of our trucks and trailers. We store all of our maintenance records digitally and can pull reports for cost analysis Pros Samsara has been a great product for tracking all of our assets, data, maintenance and they are constantly updating it with new features Cons Samsara can be a little cumbersome to manage all of the devices if you are using several. It definitely takes some coordination and organization, but works really well Review Source Steve B. Supervisor Used the software for: 3-5 years ### "Cameras are Life savers" March 13, 2026 5.0 Great!! Save us many times over. We have had accident causes reversed through your front facing camera downloads Pros Ease of use. We have only tapped into maybe 25 % of what this program is capable of. It has saved us many times post accident Cons Sometimes helicopter mode glitches badly. Its easy to find incident but download speed could be better Switched from [Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/) 24 hours to download an incident and very costly Review Source Assistant Used the software for: 3-5 years ### "I give Samsara an A" March 12, 2026 5.0 Samsara has been beneficial for our organization. I wish that I had more access to some of the tools that are available so that I can fully use the resources. Pros The dash cam has been very useful in accidents, especially when vehicles pull out in front of my drivers. Customer support so far has been great in getting back to me with answers to my questions. Cons The AI chat can be very annoying; it pops up way too often. I can see it opening one time to see if I need help, but after I close it, I don't want to see it and I know where to ask questions. Review Source SS Shekhar S. Senior Associate Used the software for: 1-3 years ### "Reliable and Efficient Fleet Management Tool" April 20, 2026 5.0 my experience with Samsara It is easy to use and provides strong real-time tracking and efficient log management, sometimes there are minor bugs or limitations in report customization. Overall an effective tool for operational and fleet management. Pros It allowed me to monitor fleet performance, fuel consumption, and operational data efficiently. improves reporting accuracy and supporting better decision-making, offers good value for money, and customer support also. Cons customization of reports while generating very specific or customized reports required extra manual effort or data handling, also need improvement in Performance and speed, lags allot after long usages. Review Source receiving Used the software for: 1-3 years ### "Good for receiving department." September 11, 2026 5.0 Pros its easy to use to track trucks. I watch the driver I'm expecting so I could know when it be arriving Cons the least I like about samsara is that sometimes it's slow,. also, it freezes but once in a while not all the time. Review Source Senior Associate Used the software for: 1-3 years ### "experience with Samsara" March 24, 2026 5.0 I usually don’t write reviews, but this one deserved it. It’s simple, reliable, and doesn’t overcomplicate things. A couple of small issues here and there, but nothing that really affects daily use. Pros Didn’t expect much, but this turned out really good. The video quality is clear, setup was easy, and the tracking works smoothly. Definitely worth the money. Cons Night video could be a bit better. App/UI feels slightly basic at times. Tracking occasionally lags for a second. Review Source Michael D. Director of Safety and Compliance Used the software for: 3-5 years ### "Management review" February 20, 2026 5.0 Overall partnering with Samsara has been positive. They listen to the end user and all the different features currently developed and coming have had a positive affect on my company's operations. Pros The prompt response from the customer support team is a huge plus. When experiencing any issue, they make every attempt to work on a resolution, give you a timeline and if something cannot be resolved I'm not kept waiting. Cons As of recent it seems we have been bounced from one account manager to another which makes things confusing and at times slows things when we need fast action. Review Source Driver Trainer Used the software for: 3-5 years ### "Using Samsara products" October 29, 2025 5.0 It's a great service that helps me understand what is going on out in the field with our drivers. It also helps me locate drivers when I'm out in the field, it shows exactly where their located. It provides a lot of information to help keep our drivers safe. Pros The ease of using the software, very easy to understand how to use the product. There is also and AI chatbot that helps if you do get to something your not sure how to proceed. The customer service help for the hardware is top notch, help is there when you need it. It is also nice that the software is very reliable and free of bugs and issues. Cons The Customer Support is more oriented towards chat and email, would sometimes like to be able to speak to customer support agent. Review Source Safety Mgr for Harrisburg Office and driver and dispatcher Used the software for: 1-3 years ### "Samsara how can we make your experience easier " April 21, 2026 5.0 Overall is pretty good, could use some upgrade on verification like I mentioned before on text over email Pros Very easy to maneuver through different aspects of the app. I definitely like the use of being able to track where my drivers are to see if they're running on schedule Cons Email verification Text message is quicker less hassle You use to have this option but for some reason you pulled it Review Source Fleet Supervisor Used the software for: 3-5 years ### "Working with Samsara" March 3, 2026 4.0 For the most part Samsara is a good system, minus the DVIR portion. Mobile app is easy to understand. Pros Samsara is easy to use, tracking is realistic, training videos are easy to understand. Customer support is helpful and knowledgeable. Cons Having to restart the system in the cache and deleting, in order for it to run smoothly while doing DVIR's. Review Source Dispatcher Used the software for: 1-3 years ### "Samsara review" November 18, 2025 5.0 These systems feature user-friendly interfaces with a map-based dashboard that shows the location and status of every vehicle in your fleet in real time. Telematics devices connect to a bus's engine to collect diagnostic data directly from the vehicle. This includes information on: Fuel levels and consumption: The software tracks fuel usage patterns, helping to identify inefficiencies and potential fuel theft. Mileage: Automated mileage tracking is a standard feature that provides accurate data for maintenance schedules and tax purposes. Fluid levels: Some advanced systems can monitor fluid health and engine fault codes, allowing for proactive maintenance to prevent breakdowns. For safety reason we can check their speed: GPS trackers monitor driver behavior, and you can set custom rules and alerts for speeding, harsh braking, and other unsafe driving habits. This data is often used to create driver scorecards and reward safe driving. Pros We are using fleet management software or a telematics system to monitor our buses. These comprehensive platforms use a combination of GPS technology and onboard diagnostics to provide real-time data on our entire fleet. Easy to use and easy to track our buses: Cons I would like more training on it. It has so many good features that I would like to be more efficient on it. Review Source Aryan G. Senior associate Used the software for: 3-5 years ### "Efficient and Reliable Fleet Management Tool" May 7, 2026 5.0 Overall, a reliable and effective platform for fleet management. It improves operations and tracking, though performance and flexibility could be better. Pros Easy tracking, real-time data, and a clean dashboard. Improves fleet visibility. Also the integration feature. Cons Pricing can be high for some users, and the system may lag occasionally. Customization options are somewhat limited. Review Source HR Office Management Used the software for: 1-3 years ### "Great product with superior support" July 14, 2026 5.0 Our overall experience been great. The reps are courteous and knowledgeable. The product is reliable and a very large part of helping our business run productively! Pros Ease of Use, communication, customer support and tracking capabilities. Sending a simple email and new products ship out right away. Cons At this time we are pleased with Samsara , as much as I would like to offer a complaint to help improve the product I am not able to at this time. Review Source E,H,S, S Manager Used the software for: Less than 1 year ### "Samsara System Review" December 10, 2025 4.0 It has been great from day one, the management team right down to tech support. The dashboard is so easy to navigate and the AI support is very handy. Pros The customer relations team is top notch! They respond quickley and have a diverse team to help solve issues. Cons If there was a video library to help users navigate the sections, that would be fantastic. Some people learn better by watching then reading. Switched from [Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/) They where terrible with service and tech support. Review Source mindy W. SAFETY Used the software for: Less than 1 year ### "My Review 4-26" May 13, 2026 4.0 I am slowly figuring things out. Everyday I go into a new section and try to learn something that will benefit the company. Pros easy access to trucks and trailers. Running monthly and quarterly reports very easy to get to. I also like the message center Cons the driver app and some of its qliche. Trying to sign out and go off duty is a pain. My drivers usually end up having to do post trip twice. Also if select no trailer is will not accept it. Switched from [Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/) Needed an update for our system. Omnitracs did not response. Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reasons for choosing Samsara Did not get back with us on any updates. Review Source Head of team administration Used the software for: Less than 1 year ### "samsara experience" April 7, 2026 3.0 Good, because they are here to explain the platform to us. the new report that they enabled for us shows a drop in fuel levels Pros It is very easy to use and intuitive for learning new tools. We learned how to coach at a idling Cons There is an 8-hour delay in the personalized mileage and fuel reports. They only have coaching idling, not on other behaviors that are very important. Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Because of the cameras, Geotab doesn't have that tool. Review Source Fleet Coordinatopr Used the software for: 1-3 years ### "Samsara highlights and user experience" April 15, 2026 5.0 The overall experience has been very positive, and the ease of use has been great. The customer service representatives are fantastic and have been very responsive when we have had past issue. Pros Very Easy Platform to Learn and Use. The Customer Support is excellent. The tracking is very accurate. There are very few bugs and issues, and it is a great value for the money. The performance and speed are very good, and the log management performance is very satisfactory. Cons The older equipment and the ability to take the updates are in question. We have had a few CM32 camera issues with them taking the updates. Review Source SA Sergio A. Fleet Manager Used the software for: 1-3 years ### "Support At It's Finest" February 5, 2026 5.0 Experience was great, staff are very knowledgeable and available for support throughout the process. Pros Samsara's customer service support staff were very knowledgeable and assisted with my issue over the phone. Together we were able to address and correct it. Cons Need to figure out the bugs with vehicle ECU units. We were able to go around the issue, but had to figure it out other ways. Switched from [Orion Software](https://www.capterra.com/p/77989/Sirius-e/) Better value and ease of use both by telephone and website Review Source Head of Customer Operations Used the software for: 3-5 years ### "Samsara Review 9/9" September 10, 2026 5.0 I have used Samsara with all 3 companies that I have worked for in trucking. It is easily accessible and always updating. Pros Can easily change view type between terrain, weather and satellite. Connects with our TMS to reflect data as well. Cons Would like to have more integration with TMS that if a driver is loaded and sends in loaded form it marks it loaded in TMS. Review Source Office Administration Used the software for: 3-5 years ### "Easy to use and useful" October 29, 2025 5.0 I have enjoyed using the product to track vehicle speeds and incidents for our fleet. The reports give us everything we need to check up on our drivers. Pros Easy to use, helpful for viewing vehicle and driver information, and running useful reports. The reports are easy to run and are loaded with information. Cons No cons as of yet. I have not run into any bugs or problems with the site, and I have all the information that we need. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.