--- title: "Samsara Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Samsara Software - reviews, pricing plans, popular comparisons to other GPS Tracking products and more." source_url: "https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/" page_type: "product" language: "en" --- # Samsara Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Samsara ## What is Samsara? Track vehicles, trailers, and equipment with accurate, real-time GPS data. Samsara enables fleets to view exact locations, monitor trip histories, set geofence alerts, analyze utilization, and cut theft and downtime. Smart overlays display traffic and weather, live location sharing provides accurate ETAs to customers, and granular reporting and notification tools support evidence-based management across mobile assets in real time. ## What is Samsara used for? [Fleet Management](https://www.capterra.com/fleet-management-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Logbook](https://www.capterra.com/logbook-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,019 user reviews Reviews sentiment Positive 91% Neutral 3% Negative 6% Pros & cons Simple system setup and operation Comprehensive real-time fleet monitoring Frequent glitches and connectivity problems Complicated and frustrating billing processes ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Fleet Maintenance / 2026 - Fleet Management / 2026 - Service Dispatch / 2026 - GPS Tracking / 2025 - Route Planning / 2025 - Transportation Dispatch / 2025 - Trucking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Samsara?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.samsara.com&name=Samsara) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Samsara 4.5 (1,019) VS. [4.9 (213)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (1,019) Ease Of Use 4.9 (1,688) Value For Money 4.3 (954) Value For Money 4.8 (1,554) Customer Service 4.3 (964) Customer Service 5.0 (1,625) ## Samsara alternatives [Motive](https://www.capterra.com/p/138669/Motive/) [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/) [4.8 (264)](https://www.capterra.com/p/197399/One-Step-GPS/reviews/) Starting price $13.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) [3.2 (946)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 53% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/alternatives/) ## FAQs about Samsara Overview ### What problems does Samsara solve? Samsara solves poor fleet visibility, slow dispatching, reactive maintenance, and weak safety oversight by combining real-time vehicle and asset tracking, driver behavior alerts, video evidence, diagnostics, and ELD/IFTA compliance in one platform. Fleet managers, dispatchers, safety directors, transportation teams, and field operations leaders benefit most. Answer based on 542 reviews Overview ### Which roles and teams benefit most from Samsara? Samsara is most used by fleet, transportation, and logistics managers; safety leaders; dispatch and operations teams; and owners and executives. These roles rely on it to track vehicles and drivers, improve routing and dispatch, monitor compliance and safety events, reduce fuel and maintenance costs, and gain real-time operational visibility. Answer based on 1018 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Samsara built for? Samsara serves small businesses first, with 74% of reviewers from that segment, and transportation leading at 42%. It supports organizations in transportation, construction, field services, logistics, manufacturing, government, education, and food and beverage, with reviewer usage also concentrated in construction at 14% and logistics and supply chain at 5%. Answer based on 1018 reviews Features and Usability ### What are the key features of Samsara? Samsara includes core fleet management features like real-time GPS tracking, driver logs, driver management, and vehicle diagnostics with maintenance alerts. Differentiating features include dual-facing dash cameras with video playback, geofencing and event alerts, safety scorecards and coaching tools, plus access controls and API integrations for dispatch and reporting. Answer based on 330 reviews Integrations ### Which third-party tools and platforms does Samsara integrate with? Samsara integrates with Fleetio, EDULOG, Fleetworthy Weigh Station Bypass, Fleetmanager, Magnus TMS, RoadFlex, SpeedGauge, and Whip Around. Official integrations also extend to platforms such as ADP Workforce Now, ArcGIS, AUTOsist, and BusPlanner, giving Samsara more than 100 integrations across fleet, routing, HR, and operations tools. Answer based on 67 reviews Getting Started and Support ### How easy is it to onboard and train a team on Samsara? Samsara is generally quick to onboard for drivers and day-to-day users, who often learn the app and ELD with minimal training. It offers live online sessions, webinars, videos, and documentation. Admins and smaller or less technical teams may need more time with setup, dashboards, and feature-heavy workflows. Answer based on 44 reviews Getting Started and Support ### What customer support options does Samsara offer, and how do users rate the experience? Samsara offers email/help desk, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and thorough, with strong follow-up and fast ticket resolution. Some report inconsistent experiences, including delays, difficulty reaching the right person, and frustration with billing or contract-related issues. Answer based on 330 reviews Security ### How does Samsara handle data security and access control? Samsara uses customized access controls and multi-factor authentication, while centralizing fleet, driver, video, and safety data in one platform with alerts and configurable settings. Reviewers also note some limits: camera permissions can be too broad, configuration can feel complex, excessive alerts may need manual filtering, and some users view monitoring as invasive. Answer based on 148 reviews Driver management ### How well does Samsara help manage drivers? Samsara gives fleet and safety teams clear driver oversight through GPS tracking, ELD tools, dash cams, scorecards, and coaching alerts. Many users find it easier to monitor behavior, logs, inspections, and route activity in one place, though some teams mention app changes, occasional glitches, and slower support on urgent log issues. Answer based on 322 reviews ## Who uses Samsara? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Simple system setup and operation 94% positive reviews out of 165 Most users report ease of use, quick onboarding, and straightforward navigation across both web and mobile platforms. Frequent glitches and connectivity problems 65% negative reviews out of 136 Most reviewers indicate recurring software bugs, slow updates, and unreliable connectivity hinder daily operations and efficiency. Mark S. API Manager and Tax Counsel, 2 - 10 employees. "The most recent issue caused our team 4 weeks of lost productivity, non-budgeted development costs and a month of lost revenue." Comprehensive real-time fleet monitoring 96% positive reviews out of 112 Most reviewers describe real-time tracking as accurate, reliable, and essential for fleet oversight and accountability. Archil M. Dispatcher, 201 - 500 employees. "The best part of Samsara is the real-time vehicle tracking and the easy-to-use dashboard." Complicated and frustrating billing processes 84% negative reviews out of 63 Most reviewers report confusing billing, unauthorized charges, slow refunds, and difficulties resolving payment or renewal issues. Dawn G. CFO, 11 - 50 employees. "They can't do anything about helping with getting the auto-renewals stopped, which I never knew anything about. " Intuitive and streamlined interface 94% positive reviews out of 89 Most reviewers find the user interface straightforward, visually appealing, and easy for both new and experienced users. Restrictive and unclear contract terms 91% negative reviews out of 23 Most reviewers feel contract terms are lengthy, inflexible, and contain hidden clauses that complicate cancellation or changes. ## Features AI summary Based on 2,926 GPS Tracking reviews Capterra reviewers point to these as the top priorities when choosing GPS Tracking software: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**53%**) - **Mobile Access** (**50%**) Samsara supports all three of the features buyers rate most highly: **Vehicle Tracking**, **Real-Time Monitoring**, and **Mobile Access**. Together, these capabilities give teams up-to-date visibility into fleet activity, make it easier to monitor vehicles as events happen, and provide access from anywhere, helping businesses improve oversight, respond faster, and manage daily operations more efficiently. Vehicle Tracking 4.7 (408) 89.46% of 408 reviewers that rated this feature as important or highly important With this capability, you gain highly accurate, real-time visibility of all vehicles, supporting efficient dispatch, safety, and accountability. Reviewers appreciate the live tracking, historical data, and easy location sharing, though some mention a desire for solar-powered trackers and improved location labeling. Real-Time Monitoring 4.7 (524) 86.26% of 524 reviewers that rated this feature as important or highly important Samsara offers instant fleet oversight, letting you track vehicles, review driving behavior, and respond quickly to emergencies. Users think real-time updates help with dispatch, customer communication, and compliance, though some mention occasional device connectivity issues and notification gaps. Mobile Access 4.4 (393) 78.88% of 393 reviewers that rated this feature as important or highly important You can monitor vehicles and drivers from anywhere using your phone or tablet. Reviewers appreciate the flexibility for admins and drivers, quick access to alerts, and route checks, but some say the mobile app feels limited compared to the desktop version and could be more user-friendly. Real-Time Notifications 4.4 (154) 79.87% of 154 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Geolocation 4.4 (58) 56.90% of 58 reviewers that rated this feature as important or highly important Determines the location of a device using GPS or an IP address GPS 4.7 (408) 87.75% of 408 reviewers that rated this feature as important or highly important It gives you precise location data for vehicles and assets, aiding route optimization, delivery timing, and theft prevention. Reviewers appreciate the accuracy and live updates, but some note issues with battery-powered units, off-route tracking, and occasional speed limit mismatches. Samsara 85 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Visualization: Graphical representation of data - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Management: This aspect helps you monitor driver safety, compliance, and performance from one place. Reviewers indicate the system supports real-time coaching, HOS tracking, and behavior analysis, though some wish for more robust driver file management and easier correction of arbitrary entries. - EDI: Transfer of data from one computer system to another - Emergency Dispatch: Coordinate emergency medical response - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Tracking: Track the location of specific equipment at all times - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Freight Operations: Intended to be used by freight brokers and logistics companies - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Fuel Management: Monitor fuel consumption and optimize fuel usage - Fuel Tracking: Monitor and track fuel consumption and costs - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GIS Integration: Integration with geographic information systems - GPS: It gives you precise location data for vehicles and assets, aiding route optimization, delivery timing, and theft prevention. Reviewers appreciate the accuracy and live updates, but some note issues with battery-powered units, off-route tracking, and occasional speed limit mismatches. - Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page - Historical Reporting: Information, data and reports that are being tracked over time - IFTA Reporting: International Fuel Tax Agreement (IFTA) simplifies fuel tax reporting for trucking companies and carriers - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - K-12: Software designed for kindergarten through 12th grade schools - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: You can monitor vehicles and drivers from anywhere using your phone or tablet. Reviewers appreciate the flexibility for admins and drivers, quick access to alerts, and route checks, but some say the mobile app feels limited compared to the desktop version and could be more user-friendly. - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Samsara offers instant fleet oversight, letting you track vehicles, review driving behavior, and respond quickly to emergencies. Users think real-time updates help with dispatch, customer communication, and compliance, though some mention occasional device connectivity issues and notification gaps. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Refund Management: Oversee the process of issuing refunds - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Transportation Management: Organize and track the physical movement of goods from one location to another - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trip Logs: Record of trip details - Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Vehicle Maintenance: Repair of any type of motor vehicle - Vehicle Management: Track and monitor how vehicles are used - Vehicle Tracking: With this capability, you gain highly accurate, real-time visibility of all vehicles, supporting efficient dispatch, safety, and accountability. Reviewers appreciate the live tracking, historical data, and easy location sharing, though some mention a desire for solar-powered trackers and improved location labeling. - Video Capture: Transcoding an analog video to a digital file for storage - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Violation Tracking: Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.4 (1,019) 4.4 Based on 1,019 reviews ## Pricing Value for money 4.3 (954) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/pricing/) Value for money 4.3 (954) 4.3 Based on 954 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Procore](https://www.capterra.com/p/56250/Procore/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Paycom](https://www.capterra.com/p/130949/Paycom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (964) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (964) 4.3 Based on 964 reviews ## User reviews Overall rating 4.5 Based on 1,019 reviews Filter by rating 5(721) 4(202) 3(30) 2(11) 1(55) Mentioned topic Sorted by most recent CC Chris C. Manager Construction ### "Samsara does not stop calling " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 18, 2026 At first it was informative, now I feel like they did not like being told NO and they are still calling weekly after i have told them to stop calling numerous time. it feels like a petulant child who does not get their way. Pros I don't have anything good to say about this product, We have not used this product due to the cost per vehicle subscription rate. When it came to all of the options we found a product that exceeded our requirements and was thousands of dollars cheaper. I am sure they offer a good system i just can not say anything good or bad since we did not go with them. What i can say is when i told them we went with another company, I would get calls every other day if not daily asking me what company we went with. Even now after we have onboarded and i have told Samsara representatives numerous times we have already purchased another system, i still get calls weekly trying to sell me on their platform. After i thought about it, i am curious why they are trying soo hard to get us to sign on to their system, we are a very small family owned construction company with 2 dozen vehicle. I have asked them multiple times to quit calling since i signed a multi year agreement with another company yet i still get called that is borderline harassed weekly. Cons that is a real issue especially when you tell them NO. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Dan M. Director, Financial Planning and Analysis Chemicals ### "Recommended (Based on Use for Integration into Internal Tracking & Reporting)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 17, 2026 I've been using Samsara to track & integrate the usage & mileage of our entire fleet since January of 2026, and I've had a very agreeable experience thus far. User friendly interface, multiple export options, and quick processing time. I'd recommend based on my somewhat focused use. Pros Easy functionality of the online platform, with ready ability to access and export needed reports on a regular basis and manipulate the parameters as needed. Very quick results, too. Cons I have not had any particularly negative experiences in using the platform thus far. There used to be a slight lag when first logging in to get to the Custom Reports I need, but that doesn't happen very frequently anymore, and it's once a very minor inconvenience when it does. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) [Linxup](https://www.capterra.com/p/153863/Linxup-GPS-Tracking/) Wanted a one-stop shop to track entire fleet, whereas we had to use two separate providers before. Also, total cost was comparable to less with an abundance of additional features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Shannon B. Fleet Administrator Construction ### "Samsara for Construction " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2026 My overall experience with Samsara has been great. I appreciate the ease of use, the great communication with many departments, and the customer support that is offered. It is also a great tool to keep up with driving logs. It is easy to pull reports involving specific vehicles that record stops and starts and duration driven. Pros I appreciate the customer support and ease of use. Questions are answered in a timely manner and their goal is customer satisfaction. The online dashboard is easy to use whether to send support tickets, update drivers information, or configure alerts and settings. Communication is also top priority, I appreciate the communication threads throughout troubleshooting issues is appreciated. Cons My only complaint is with equipment gateways. Equipment isn't always an easy plug and go like it is with the vehicles. Sometimes it is harder to get accurate information without troubleshooting to see what wire works best, or if hardwiring is the better option. Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Samsara had a better platform, was easier to use, and offered more features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MF Miguel F. Patient transport Health, Wellness and Fitness ### "Highly recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 July 14, 2026 Samsara is a great tool overall and I believe we’ll get better as technology progresses. It is incredible. Pros Very easy to use, very self explanatory. Most recent updates make it extremely likable with more accurate tracking Cons Every now and then a rolled stop will be miss called. Also, there are some discrepancies with the speed limit. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Kristofer G. Admissions Representative Hospital & Health Care ### "A great software for livery and logistics businesses!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 Its been very good experience and there have been multiple changes and each time they make the updates they are a real improvement. Pros Its very easy to use. THe interface is easy to manage from both the administration side as well as the driver side. Customer support is good and the updates are substantial and effective. Cons The hardware/camera installation seems to sometimes come down from underneath the dash. it's a little bulky and cumbersome. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PM Puneet M. Manager, Safety and Compliance Transportation/Trucking/Railroad ### "Samsara vision with a mission" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 I would say the word PERFECT. very few companies come near the absolute perfectness including big machines like cars. Their vision of performance to the customer needs is nothing but perfect for what we are looking for. Pros Advanced AI technology. Better camera lenses with clear coverage. All pertinent safety measurements right on your computer screen with automated driver training. Cons updates are very frequent and you need time to catch up with them. You need to learn immediately what is new to keep abreast and then by the time you catch up there is something new out almost immediately. Switched from [Video Intelligence](https://www.capterra.com/p/10024874/Trimble-Video-Intelligence/) Video quality of Samsara is much superior. Software is much more faster and quicker. Training can be sent over the phone immediatley. Updates are critical and extras are provided without extra cost. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PG Patricia G. HR Office Management Construction ### "Great product with superior support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2026 Our overall experience been great. The reps are courteous and knowledgeable. The product is reliable and a very large part of helping our business run productively! Pros Ease of Use, communication, customer support and tracking capabilities. Sending a simple email and new products ship out right away. Cons At this time we are pleased with Samsara , as much as I would like to offer a complaint to help improve the product I am not able to at this time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PG Paula G. Purchasing Mining & Metals ### "Great System" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2026 Overall really seem to like the system better than our old one. Good customer support. Fast service when shipping. Pros Easy driver tracking, easy set up. Really good customer support. Log management is easy for the drivers. Cons 2 factor authorization. By the time our server clears the email, the code/link has expired. Need to do it by SMS Switched from [Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/) was not meeting our needs. Samsara has more features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RE Robert E. Business Development and Strategy Construction ### "Great experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2026 Sales and onboarding has been great! Always felt like I got a response quickly. And the hardware arrived in 2 days, that was nuts! Haha. Pros Helped me understand all of the safety concerns not just GPS & speed. It’s very user friendly and the installation process was very straightforward. Cons It has taken some time of getting used to. We used our old GPS system for over a decade so it’s completely different interface. But we are getting there! Switched from [ClearPathGPS](https://www.capterra.com/p/152816/ClearPathGPS/) Digital Vehicle Inspections, dash cams seemed more advanced than Clearpath. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MK Michael K. Concrete Shipper Transportation/Trucking/Railroad ### "Good Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 13, 2026 Good, easy to work with. Consistent data, would like the cameras to be able to stay live longer. The trainings and the ability to chat make answering questions easier. Pros The ease of use, ability to track and view cameras. The different options of map view and the ability to see the weather is a nice option to have. Cons Cameras time out after sitting for a duration of time. System loses trucks in certain areas and it is a waiting game to get them back. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Cost and lack of options with former supplier. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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