--- title: "MyLobby Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MyLobby Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/167566/MyLobby/" page_type: "product" language: "en" --- # MyLobby Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MyLobby ## What is MyLobby? Are you tired of endless searches for the perfect visitor management system? Look no further than MyLobby. With seamless setup, an intuitive interface, and expert support, we're here to simplify your life. Try risk-free for 60 days and experience the difference firsthand. Our customizable solutions are tailored to your unique needs, ensuring a perfect fit for your organization. • Seamless Setup: No more lengthy installations or complex configurations. MyLobby gets you started effortlessly • Effortless Experience: Like having a personal assistant for your visitor management needs, ensuring a smooth journey • Expert Support: Our team of specialists is here to assist you every step of the way. • Customizable Solutions: Tailored features to fit your organization's unique needs. Say goodbye to wasted time and resources. Say hello to MyLobby—the ultimate solution for streamlined visitor management. Try it free today and unlock a world of possibilities. ## What is MyLobby used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/)[Venue Management](https://www.capterra.com/venue-management-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $45 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyLobby?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://automateworkflow.com/&name=MyLobby) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyLobby 4.9 (16) VS. [4.8 (329)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) Starting Price $45 Flat Rate, Per Month Starting Price $630 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (16) Ease Of Use 4.8 (90) Value For Money 5.0 (16) Value For Money 4.7 (86) Customer Service 5.0 (16) Customer Service 4.9 (86) ## MyLobby alternatives [4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (119)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting price $869.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [View all alternatives](https://www.capterra.com/p/167566/MyLobby/alternatives/) ## FAQs about MyLobby Overview ### Which roles and teams benefit most from MyLobby? MyLobby is most used by facilities teams, HR leaders, and IT administrators who need to manage visitor check-ins, building access, and front-desk workflows efficiently. Executives and general managers use it to improve oversight and security, while healthcare and client-facing staff streamline guest coordination, compliance, and arrival communication. Answer based on 16 reviews Overview ### What company size and industries is MyLobby built for? MyLobby is built for midsize companies first, with 64% of reviewers from that segment, and it is used most in Hospitality at 15%. It also serves large enterprises per its target market, with additional traction in Electrical/Electronic Manufacturing and Government Administration at 8% each, often for facility management. Answer based on 16 reviews Features and Usability ### What are the key features of MyLobby? MyLobby offers visitor management with pre-registration, visitor registration, self check-in/check-out, badge management, ID scanning, and watch list screening. It also includes access controls/permissions, authentication, single sign-on, digital signatures, workflow management, reporting, and alerts/notifications for tracking and managing site activity. Pricing ### How much does it cost and what fees or limitations are included? MyLobby starts at $45 per location/month billed annually for the Lite plan. Basic costs $85, Standard costs $179, and Professional costs $249. Lite includes no add-ons available, while higher tiers add badge printing, SMS notifications, compliance alerts, auto sign out, and pre-registration. Integrations ### Which third-party tools and platforms does MyLobby integrate with? MyLobby integrates with 3 third-party tools: Eventbrite for event management, LoopNet for property listings, and Mailchimp for email marketing. These catalog integrations cover common visitor, marketing, and listing workflows. Getting Started and Support ### What training and onboarding options does MyLobby offer? MyLobby provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training and live online sessions support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and setup. Getting Started and Support ### What customer support options does MyLobby offer? MyLobby provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. These channels give users multiple ways to reach support, but no reviewer feedback is available here to describe response times, helpfulness, or common issues with the support experience. ## Features AI summary Based on 1,309 Visitor Management reviews Capterra data shows that buyers of visitor management software rank the following features as their top priorities: - **Self Check-In/Check-Out** (**44%** of reviewers rated this feature as critical) - **Mobile Access** (**44%**) - **Access Controls/Permissions** (**40%**) MyLobby supports all three features that reviewers rate highest: **Self Check-In/Check-Out**, **Mobile Access**, and **Access Controls/Permissions**. Together, these capabilities help businesses manage visitor entry more efficiently, give staff flexible access from mobile devices, and maintain tighter control over who can access specific areas, allowing teams to improve front-desk operations, security, and the overall visitor experience. Self Check-In/Check-Out 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Access Controls/Permissions 5.0 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Visitor Tracking 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track visitors and purpose of visits Registration Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Alerts/Notifications 5.0 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Import/Export 4.9 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Import and export data to and from software applications MyLobby 40 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Badge Management: Create, manage, and print wearable badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Event Scheduling: Plan an event's time and location - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Historical Reporting: Information, data and reports that are being tracked over time - ID Scanning: Scan and validate an ID barcode - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Pre-Registration: Manage the pre-registration process - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Profiles: Profiles of users providing basic information - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Tracking: Track visitors and purpose of visits - Watch List: View and track activity related to an individual, transaction, etc. - Wireless Internet Access Control: Control and manage access to wireless networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (16) 4.9 Based on 16 reviews ## Pricing Value for money 5.0 (16) [View pricing plan details](https://www.capterra.com/p/167566/MyLobby/pricing/) MyLobby Lite $45.00 Flat Rate,Per Month It includes: - QR Code sign-in - Visitor Capture picture - Employee Capture picture - Pagination - Custom Homepage - Email Notification - No Add-Ons Available MyLobby Basic $85.00 Flat Rate,Per Month It includes: - Manual sign-in - Visitor Capture picture - Employee Capture picture - Pagination - Custom Homepage - Email Notification - SMS Notification - Badge printing MyLobby Standard $179.00 Flat Rate,Per Month It includes: - Manual sign-in - Visitor Capture picture - Employee Capture picture - Pagination - Custom Homepage - Email Notification - Badge printing - Two Way Notification - SMS & MMS Notifications - Mandatory Answers to Questions MyLobby Professional $249.00 Flat Rate,Per Month It includes: - Manual sign-in - Visitor Capture picture - Employee Capture picture - Pagination - Custom Homepage - Email Notification - Badge printing - Two Way Notification - SMS & MMS Notifications - Mandatory Answers to Questions - Compliance Alerts - Remember Me for visitors - Pre- Registration - Purpose of Visit - Sign in/out with PIN Code - Auto Sign Out - Express Sign from Mobile phone - Voice Prompts - Express Sign in - If-then Statement - Compliance Notification MyLobby Enterprise Contact us for pricing It includes: - Manual sign-in - Visitor Capture picture - Employee Capture picture - Pagination - Custom Homepage - Email Notification - Badge printing - Two Way Notification - SMS & MMS Notifications - Mandatory Answers to Questions - Compliance Alerts - Remember Me for visitors - Pre- Registration - Purpose of Visit - Sign in/out with PIN Code - Auto Sign Out - Express Sign from Mobile phone - Voice Prompts - Express Sign in - If-then Statement - Compliance Notification - Active Directory - Visitor Queue - Export Entries to PDF report - GDPR Compliant - Payroll Hourly Reports Value for money 5.0 (16) 5.0 Based on 16 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ LoopNet](https://www.capterra.com/p/247751/LoopNet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (16) 5.0 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating 5(15) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JR Julie R. Patient care coordinator Human Resources ### "MyLobby for guests" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 My overall experience with MyLobby was a positive one. It made signing in visitors quick and efficient. Pros Affordable, easy to manage and efficient for checking in visitors. Starting with MyLobby was easy with the great customer support to help navigate onboarding. Cons There was nothing I could say I did not like. As per usual when using a new app there is going to be some trouble shooting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AI Ashleigh I. Sales Representative Real Estate ### "Streamlined Workspace Management Solution!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2024 Pros Our organization has been using the MyLobby Hot Desking for several months now, and we couldn't be happier with the results. The dashboard's intuitive design and seamless functionality have simplified our workspace management processes significantly. From booking hot desks to scheduling meetings, everything is handled effortlessly through the dashboard. The real-time availability feature ensures that our team members always have access to the workspace they need, fostering a more productive work environment. The MyLobby Hot Desking has truly transformed the way we manage our workspace, and we highly recommend it to any organization seeking a streamlined solution. Cons It didn’t come out sooner. Many businesses can benefit from this organizational tool Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Dani B. Director of HR Photography ### "MyLobby Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2023 MyLobby has transformed our screening process, reducing labor intensity and allowing us to automatically log data. It provided a vital solution when we needed to automate our manual screening process for both visitors and employees, doing so in a way that was effortless and effective. While there's room for improvement integration fcapabilities, the overall functionality is exceptional. Pros Ease of use, customizable forms, multiple location functionality, good value for money. Cons Could use more flexibility in integrations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nicholas S. Systems Administrator Government Relations ### "MyLobby made my Day" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2023 We initially got this product for COVID screening and temp scanning but we have been able to move away from that and make this a self check-in system to help speed up the clients experience and cut down wait time. Pros Ease of use and ability to make it fit our needs for check in process. They were able to listen to what we wanted and custom make a website that tied into the check in system. That is what is display on the TV's in our lobby so clients can see where their place in line is and status. Cons No real complaint but automatic reports sometime is hard to clear out. Reasons for choosing MyLobby Their ability to customize and fit our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BR Barb R. Sr.MRG GTC Pharmaceuticals ### "Recommended for visitor management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2023 Great business partners and team to work with Pros automated process and the streamline capacity Cons The updates would delay from system which caused issues in the tablet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NS Nick S. System Administrator Hospitality ### "Streamlined Visitor Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 7, 2023 Made managing a stream of visitors much more manageable, and helped us direct visitors more effectively. As a result were able to track all of the KPI's from the purpose of your visit, when they arrive and and the total duration Pros Efficient visitor data capture, responsive support, customizable questions, real-time alerts Cons Deployment could be a bit smoother. But it got handled by Vendor quite professionally Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Fernanda C. Owner Hospitality ### "MyLobby Visitor Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2023 Great my members love it! Pros Practicality, easy to use, great customer care. Cons No complaints at the moment. I am happy with the product. Switched from [DoorFlow](https://www.capterra.com/p/197625/DoorFlow/) Doorflow requires the phone to work and does not allow for visitor management. Reasons for choosing MyLobby Relationship management, easy to use. Turnkey service, all setup done by MyLobby and it was also very fast. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PM Pam M. Director of Innovation & Technology Electrical/Electronic Manufacturing ### "Mylobby visitor management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2023 MyLobby has been a game-changer for our facility's visitor management. The security and workflow improvements we've seen are invaluable, It's a tool we should have implemented sooner. Pros Detailed reporting, administrative time savings, supportive customer service, many features set Cons A slightly complex installation process due to networking issues, but excellent guidance from the MyLobby team made it manageable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Larry C. Chief Executive Officer Medical Practice ### "Queen of Valley Hospital" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2023 \- Was a really helpful solution for hard times during Covid Pros \- Temperature taking capability which was a highly needed feature at the peak of Covid- Access Control over patients coming in Cons It took a little back and forth during installation for all hardware to work together Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WM William M. Facility manager Hospital & Health Care ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2023 Pros \- Visitor management- Employee management- Badge printing- Organizing visitor flow Cons \- Admin layout may need to be a little more simplified Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/167566/MyLobby/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.