# SpaceIQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SpaceIQ the right Facility Management solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167570/SpaceIQ/reviews

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SpaceIQ

4.5 (38)

[View alternatives](https://www.capterra.com/p/167570/SpaceIQ/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SpaceIQ

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

LO

Louise O

Regional Operations ManagerFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Overall experience has been from project implementation to end user day to day usability has been mixed. “

December 21, 2022

LM

Lorna M

Workplace CoordinatorManagement Consulting, 10,001+ employeesUsed the software for: More than 2 years.

“Unable to secure a spot long term.“

December 19, 2022

## Showing most helpful reviews

Showing 1-25 of 38 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CP

Chase P.  
Security Engineer  
Computer Software  
Used the software for: 2+ years

### "Great Functionality and Support"

May 16, 2019

5.0

Overall, my experience with SpaceIQ has been fantastic. Their support is quick and very helpful.

Pros

SpaceIQ’s ability to grow with the company is vital and it does is very nicely. Support for multiple office buildings is great! Being able to stage changes to seating assignments makes it so you can experiment with seating assignments without losing your current arrangements. SAML support is great for a quick and easy single sign on experience.

Cons

User provisioning can be a little difficult.

Review Source

BL

Ben L.  
Manager, Facilities & Business Services  
Education Management  
Used the software for: 1-2 years

### "SpaceIQ: Space Planning Software for the New World"

April 3, 2019

5.0

Our processes were outdated and not scalable in regards to managing our maps, space, and teams. As the lead person in charge of space management, SpaceIQ has been saving me approximately 4-8 hours per week by providing solutions for what I used to have to do manually. It has allowed me to focus so much more on getting out in front of and forecasting for the challenges of our growing company as well as finding creative solutions without fighting to technology to get there.

Pros

Finally someone has delivered the Apple-level experience to the Space Planning software solutions industry. The way things looks, operate, and feel allows our staff, from admin to viewer-level user, the ability to easily navigate and efficiently interact with our space. Both the web and mobile apps are head and shoulders above what we found in the market without much exception. They have proven to be extremely responsive from a customer service standpoint and impressively agile in implementing new features and enhancements.

Cons

There isn't a ton to dislike about the software, but there are a few refinements and small touches regarding how the moves engine allows for future plans to be created and maintained that I'd like to see. These smaller things are more the cherry on top of an already delicious sundae.

Review Source

MC

Margaret C.  
Design Manager  
Design  
Used the software for: I used a free trial

### "SpaceIQ survey"

May 31, 2024

3.0

Pros

Innovative approach to current organizational needs

Cons

Affordability and limited purchase options

Review Source

RW

Robert W.  
Head Quarters Facilities Manager  
Telecommunications  
Used the software for: 2+ years

### "SpaceIQ Rocks"

April 25, 2019

4.0

Great customer service. Easy to use platform. Intuitive. Scaleable platform. Awesome support.

Pros

It's easy for employees to find where they and others sit. Locate where conference rooms are. It is easy to run reports. Having your portfolio of offices on the platform makes it easy for when you visit other offices. SpaceIQ makes it very easy to do space planning. Being able to see the foot print of business orgs and see how they can fit within spaces really helps and takes away from having to count granularly count spaces.

Cons

You can get a lot of usage out of the base/bottom tier platform, which is really great. Actually not really a negative. But you will have to use the premium package to get the full benefits of the platform, but if you opt for the premium package, you will be able to manage more than just space planning. You will be able to manage important aspects of your real estate portfolio as a whole.

Review Source

VR

Verified Reviewer  
Team Lead and L1 Technical Support Engineer at Instructure  
Education Management  
Used the software for: 2+ years

### "The best product for a large office. "

March 18, 2019

5.0

Pros

Sometimes I need to go up to another floor to find say someone in accounting or I need to find where a new hire sits. This product makes this super easy.

Cons

I wish there was a photo-realistic mode in place of its current modeling.

Review Source

DS

David S.  
Corporate Services  
Insurance  
Used the software for: Less than 6 months

### "Soild Option, Easy UI for staff"

February 21, 2020

3.0

Very good support, the initial integration was a little to slow and could have been better, just the A-Z method didn't fully make sense from a timing standpoint. there was topics that were simple an easier for us as the client to complete task, but instead we had to wait for SpaceIQ to implement. Support is very good, and communication is quick and engaging. would like to see more options to have all clients be able to share needs for each business, as there are other platforms we are considering, not because SpaceIQ is not good, but there is a void in features offered compared to others.

Pros

Sleek and simple UI, cost effective, API, continue to improve there product. simple integration for any client to switch platform or start. the mobile app is improving.

Cons

Their are a lot of small hindrances with platform, need a formal move request process within the platform to streamline and reduce the need for multiple platforms to conduct tasking. the data input could be more robust in regards to how it is delivered, more options to visually see more then just Department, expand in to job family to under heat maps better . Be able to list limits for space, for assembly and office or common, to ensure stay within code. Option for temporary space created to separate from permanent space. subscription option, to Instantly give visual online for first responders to aide in efforts. Better analytics of move history, and also approval to remove or unseat staff, compared to auto removal of staff, for it doesn't account for FMLA or military leaves. Ability to us mobile gps route to next meeting, helps on large campus.

Review Source

LO

Louise O.  
Regional Operations Manager  
Financial Services  
Used the software for: 6-12 months

### "Enhanced customer support Required"

December 21, 2022

3.0

Overall experience has been from project implementation to end user day to day usability has been mixed. Starting off quite strong and set up/rollout excellent. Issue with is the follow up now it is in place if/when we have issues no clear line of assistance. Helpdesk do not respond without being chased and in some cases been unable to assist with simple requests. More support after implementation is essential and noticeably absent.

Pros

Esae of booking desks and managing space requirements

Cons

Unable to amend department details easilyReaching out for support - very slow responses - no resolution to responses - no dedicated account manager

Reason for choosing SpaceIQ

The features offered and the support/rollout of the project was excellent.

Review Source

DC

Deidre C.  
Office Services Associate - Receptionists  
Financial Services  
Used the software for: 2+ years

### "Best Timesaver for us!"

April 24, 2019

5.0

When sometimes keeping track of interns, consultants, permanent employees, can become confusing that is where this software steps in to keep track of such a large number of people and also to virtually have a bird's eye view of all of our several locations.

Pros

SpaceIQ is easy to use, can perform many functions involving downloadable spreadsheets and categorization of either location or job title. This software has made it incredibly easy to keep track of such a large number of employees and also to virtually have a bird's eye view of all of our several locations.

Cons

The software suits our needs, no cons at this time.

Review Source

LD

Leandro D.  
Operations coordinator  
Telecommunications  
Used the software for: 1-2 years

### "SpaceIQ is amazing!"

April 24, 2019

5.0

My overall experience with SpaceIQ has been very positive. Any time i've had a question or needed assistance with something- I've always received a quick response and had the best help from my contacts at SpaceIQ. I will definitely be recommending this tool to future colleagues who may need something like this.

Pros

SpaceIQ has been such an amazing tool that has made space way easier for my team. Within my time using this software, there have been many new features that are constantly being released without making the overall product feel like "too much". The software itself is VERY user friendly and very visually appealing .

Cons

At first, I felt like there was a little bit of a learning curve- but the more I started using it the more comfortable using all of it's features.

Review Source

AB

Andrea B.  
Space Planner  
Automotive  
Used the software for: 6-12 months

### "Happy experience so far!"

June 21, 2021

5.0

Pros

Easy to use and program, user friendly for all user types.

Cons

\-A few integration issues -Pin Icons are not designed for best use

Alternatives considered

[OfficeSpace](https://www.capterra.com/p/117248/OfficeSpace-Software/)

Review Source

VP

Veena P.  
Office Of the CEO  
  
Used the software for: 2+ years

### "Great software and easy to use"

September 7, 2018

5.0

We use this software and really enjoy it! From HR to our Office Manger everyone that gets to use the software loves it.

Pros

I really liked how easy it was to get the entire program setup. I also liked how functional it was for our needs. Visually the Ui is great as well!

Cons

I don't have anything negative to say. Everything has worked out well for our team and company to use this program.

Review Source

JR

Joel R.  
Product  
Computer Software  
Used the software for: Less than 6 months

### "Easily find your way around the office"

January 26, 2019

5.0

Pros

Everyone in our company uses this to navigate between different floors and sections of our office. It is very easy to find, via search, a room or an individual.

Cons

When you print the layout out then some of the room labels can get squished together and hard to read.

Review Source

RH

Ramon H.  
Global Facilities Security Manager  
Security and Investigations  
Used the software for: Less than 6 months

### "So far so good"

April 3, 2019

4.0

Pros

Ability to place and hide icons for internal use only

Cons

Still seems somewhat in it's infancy and could use some more customer insight for updates.

Review Source

DW

Danielle W.  
Global Workplace Specialist  
Computer Software  
Used the software for: 6-12 months

### "SpaceIQ will make you life easier and change how you scale your facilities!"

April 26, 2019

5.0

Pros

The software is a game changer for anyone needing a space management solution! Not only does the platform make it simple to manage your office(s) floor plan it provides insights to help you plan ahead and allows for you to hold hiring managers accountable to keep their teams seating areas up to date without adding a heavy burden to their workload. It's user-friendly and the dashboard and seating floor plans are clean and simple with great detail.

Cons

There are few downfalls to the software. The customer service is great but it would be great to have more visual resources and outlines about using the software so onboarding others on the software can be quick and efficient.

Review Source

MUS

Muhammad Uzair S.  
Manager Information Technology  
Industrial Automation  
Used the software for: 2+ years

### "Wonderful Experience Highly Recommend"

January 19, 2018

5.0

"We use the product almost everyday for facilitating space planning and employee moves. The product is incredibly easy to learn and use."

Pros

cost analysis ,floor planning easy to export data provide us to work very fast and more comfortably

Cons

We use it day night zero down time ,SOS feature is best for our team .Flexible easy to use it make our life good.

Review Source

LM

Lorna M.  
Workplace Coordinator  
Management Consulting  
Used the software for: 2+ years

### "SpaceIQ"

December 19, 2022

2.0

Its ok but not fully functional

Pros

Locating staff is easily operatable as long as staff lists are continuously imported.

Cons

Unable to secure a spot long term.Have found the app not to be always responsive and drops out bookings.

Review Source

JL

Josh L.  
Facilities Manager  
Higher Education  
Used the software for: 6-12 months

### "Pluralsight Review"

April 24, 2019

4.0

Space IQ is great but it takes a little longer than is preferable to get responses to requests and questions.

Pros

Very easy to use and share. We love how you can plan future moves and experiment with layouts before taking it live.

Cons

Adding desks and uploading new CAD files can be a little cumbersome but workable. When dragging a seat to a new location across a large floor plan you have to zoom all the way out in order to place the desk in the new location. It would be nice if the page auto-scrolled for you as you reached the edge of the floor plan map.

Review Source

BN

Brady N.  
Facilities Project Manager  
E-Learning  
Used the software for: 6-12 months

### "Great Service Great Price!"

April 25, 2019

5.0

Pros

I love how simple and easy to use SpaceIQ is. We love all of the many options that are available for our use. It has made a world of difference with our quickly growing business. We have had things up and running for about 6 months now and have loved every minute of it. No more paper cads and Excel spreadsheets. Everything and everyone is in one place!

Cons

The only thing I would say here is that the customer service can sometimes be a little slow to respond. Not way slow but a little bit. A day or so ish.

Review Source

HB

Heather B.  
Assistant, Facilities  
Entertainment  
Used the software for: 6-12 months

### "Great software for facility management"

February 21, 2020

5.0

SpaceIQ allows us to manage our staff seating plans at multiple facilities for a large company with over 500 employees. It provides us with a great platform for our employees to book short-term meeting rooms, hoteling desks, etc.

Pros

The look and feel of the site is great. The map editor and floor map, in general, are extremely user friendly. The hoteling desk feature is great, as well as the ability to assign a secondary workstation to employees.

Cons

I haven't found anything I dislike so far.

Review Source

DS

Daniel S.  
Manager Real Estate Strategy  
Real Estate  
Used the software for: 6-12 months

### "Intuitive"

April 3, 2019

4.0

Pros

It is intuitive, as you can tell by the review title. Drag and drop functionality are really easy. It just makes facility management life easier. Having the real estate data centrally located is a game-changer. Conversations regarding seating are, so easy to carry-out.

Cons

It can be a little buggy. I don't love that it doesn't work on explorer. Customer service response and updates could be better.

Review Source

CD

Chris D.  
Senior Facility Manager  
Facilities Services  
Used the software for: 6-12 months

### "SPACE IQ"

June 24, 2021

5.0

very good

Pros

Very functional and easy for teams to utilize for space utilization.

Cons

nothing as of now. We are in the beginning stages of implementing the platform

Review Source

DK

Denly K.  
Director of Facilities and Property Management  
Pharmaceuticals  
Used the software for: 6-12 months

### "Happy User"

June 7, 2018

5.0

The Space IQ customer support team really is hands down the best support team we have ever worked with (ever!). They are every responsive and help us immediately when we have any issues. We truly enjoy working with them. Overall, the application is also very easy to work with without having to be a technically wiz.

Pros

We are very happy with the ease of use and so far all has been very, very easy to get started with. Overall so far everything is a big plus for us.

Cons

The only downside was that one of our early desires was not yet available, but TBH we can't complain as it has now been rolled out and we are good to go.

Review Source

MN

Mike N.  
Facilities Support Specialist  
Entertainment  
Used the software for: 1-2 years

### "Game Changer"

February 21, 2020

5.0

Pros

Space IQ is super user friendly and makes a world of difference working in a big office. Easy organization

Cons

Nothing that comes to mind... At times maps can be cluttered

Review Source

CI

Chon I.  
IST PMO  
Insurance  
Used the software for: Less than 6 months

### "SpaceIQ - Best in the Market"

April 18, 2019

5.0

SpaceIQ helps with office moves, capacity planning, and company directory. We really like how SpaceIQ is the single source of truth for all workspace data.

Pros

SpaceIQ is intuitive, easy to use, and fully featured. The customer support team is always available and very responsive. We also like how the customer success team is being proactive with training, hosting weekly webinars for new & existing users.

Cons

As new functionalities come out, existing functionalities may be broken. SpaceIQ should slow-down on adding new features and focus on regression and performance testing. While SpaceIQ is a cloud application, some of the features will take time for data to fully populate (e.g., portfolio view)

Review Source

KL

Karin L.  
Workplace Operations Coordinator  
Internet  
Used the software for: 6-12 months

### "User-friendly and efficient"

May 8, 2019

4.0

Pros

The software is easy to use and makes it easy to figure out new features. Allows you to map out future needs with move plans, and designate spaces for different purposes.

Cons

There could be more diversity in space codes--I wish there was an option to create a custom pin or space code instantly.

Review Source

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