# Alliance Phones Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Alliance Phones Software - reviews, pricing plans, popular comparisons to other VoIP products and more.

Source: https://www.capterra.com/p/167575/Alliance-Phones-Easy-Plus

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# 

 Alliance Phones Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Alliance Phones

## What is Alliance Phones?

Alliance Phones is a hosted business VoIP solution that offers installation, service, integration between phones and systems, and capabilities for small and medium businesses. Alliance Phones connects people through cloud phone solutions for each client. The system enables communication and partnerships.

## What is Alliance Phones used for?

[VoIP](https://www.capterra.com/voip-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19.97

Flat Rate, Per Month

Free trial  
available

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Do you work for Alliance Phones?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.alliancephones.com/&name=Alliance Phones)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Alliance Phones

4.5 (2)

VS.

[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting Price

$19.97

Flat Rate, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.5 (195)

Value For Money

4.5 (2)

Value For Money

4.5 (190)

Customer Service

5.0 (2)

Customer Service

4.2 (192)

## Alliance Phones alternatives

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.7 (313)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting price

$149.00

Per User, Per Month

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

[4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

Call Screening

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Contact Management

Manage, organize, and store contact information

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alliance Phones 11 features

Define levels of authorization for access to specific files or systems

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Enables the connectivity to send and receive calls over the internet

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Computer-based system that allows users to send and receive voice messages

Transcribe voicemail audio messages to written text that is sent over email

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Free Trial

Basic

$19.97

Flat Rate,Per Month

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Integrations

[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

stastical analyst

Government Administration

### "Software is the best for it has reduced charges and also being toll free numbers is great"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 23, 2018

Alliance Phones Business VoIP has one best customer care servive that provides support services incase you are set back

Pros

Software provides 24/7 customer service with multiple contact channels. Also have the caller ID Management, call forwarding control, extensions and toll-Free Numbers

Cons

Customers incurs an extra call recording bill per-minute basis and relative higher pricing plans per month

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DK

Dilyana K.

Financial Analyst

Financial Services

### "Amazing Service! Top 1 Support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2017

Pros

Our phone service is very crucial for our day-to-day business activities. Before Alliance Phones we had other VoIP Providers that told us we have to change routers, that we have to run another cables in the office and that we need to find another Internet Provider so we can get rid of our poor quality and occasional one-time audio calls. Alliance Phones Team did a great job and found the issue under 2 mins. It turns to be some kind of feature inside our existing router. In addition they did prioritization of the traffic. At the end we no longer have any quality issues nor one-way calls and we didn't install or change anything in our office! Thank you Alliance!

Cons

I wish our numbers were ported to Alliance Phones a little bit quicker, but as far as I understand 10 business days is normal time to move a number from one provider to another.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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