# Alliance Phones Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Alliance Phones Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/167575/Alliance-Phones-Easy-Plus --- # Alliance Phones Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Alliance Phones ## What is Alliance Phones? Alliance Phones is a hosted business VoIP solution that offers installation, service, integration between phones and systems, and capabilities for small and medium businesses. Alliance Phones connects people through cloud phone solutions for each client. The system enables communication and partnerships. ## What is Alliance Phones used for? [VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.97 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alliance Phones?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.alliancephones.com/&name=Alliance Phones) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alliance Phones 4.5 (2) VS. [4.2 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting Price $19.97 Flat Rate, Per Month Starting Price $27 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.3 (195) Value For Money 4.5 (2) Value For Money 4.1 (190) Customer Service 5.0 (2) Customer Service 4.0 (192) ## Alliance Phones alternatives Highest Rated [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (462)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (269)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (128)](https://www.capterra.com/p/221109/Boardable/reviews/) Starting price $20.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Alliance Phones Overview ### What company size and specific industries is Alliance Phones built for? Alliance Phones is designed for small businesses that need better phone, mobile, fax, and email communications. The vendor description does not name specific industries, so the product appears aimed at small organizations across a range of sectors that want to manage business communications more effectively. Features and Usability ### What are the key features of Alliance Phones? Alliance Phones offers PBX, Automated Attendant, IVR, and call routing for handling inbound calls, plus call screening, call recording, and voice mail with voicemail transcription. It also includes CRM and CRM integration, contact management, call tracking metrics, access controls and permissions, SIP trunking, and unified communications. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Alliance Phones integrate with? Alliance Phones integrates with 3 third-party tools: FileMaker Pro, Microsoft Outlook, and SugarCRM. These catalog integrations cover file management, email, and CRM needs, giving teams direct connections to core business systems without adding extra software layers. Getting Started and Support ### What training and onboarding options does Alliance Phones offer? Alliance Phones provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Alliance Phones offer? Alliance Phones provides FAQ/forum resources, phone support, and 24/7 live rep assistance. No reviewer feedback is available on support quality, response times, or helpfulness, so the customer experience cannot be assessed from user commentary. The listed channels still give users self-service and direct contact options. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Call Screening View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alliance Phones 11 features Define levels of authorization for access to specific files or systems Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Enables the connectivity to send and receive calls over the internet Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Computer-based system that allows users to send and receive voice messages Transcribe voicemail audio messages to written text that is sent over email Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $19.97 Flat Rate,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User stastical analyst Government Administration ### "Software is the best for it has reduced charges and also being toll free numbers is great" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 23, 2018 Alliance Phones Business VoIP has one best customer care servive that provides support services incase you are set back Pros Software provides 24/7 customer service with multiple contact channels. Also have the caller ID Management, call forwarding control, extensions and toll-Free Numbers Cons Customers incurs an extra call recording bill per-minute basis and relative higher pricing plans per month Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK Dilyana K. Financial Analyst Financial Services ### "Amazing Service! Top 1 Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2017 Pros Our phone service is very crucial for our day-to-day business activities. Before Alliance Phones we had other VoIP Providers that told us we have to change routers, that we have to run another cables in the office and that we need to find another Internet Provider so we can get rid of our poor quality and occasional one-time audio calls. Alliance Phones Team did a great job and found the issue under 2 mins. It turns to be some kind of feature inside our existing router. In addition they did prioritization of the traffic. At the end we no longer have any quality issues nor one-way calls and we didn't install or change anything in our office! Thank you Alliance! Cons I wish our numbers were ported to Alliance Phones a little bit quicker, but as far as I understand 10 business days is normal time to move a number from one provider to another. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.