--- title: "Charityproud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Charityproud Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more." source_url: "https://www.capterra.com/p/167584/Charityproud/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Charityproud Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Charityproud ## What is Charityproud? Charityproud is a cloud-based donor management software that provides robust, user-friendly tools for nonprofits of all sizes. Charityproud allows you to manage a variety of aspects including donor information, campaigns, events, mailings, grants, memberships, volunteers, reports, and more in an easy to learn format. Users have access to all of our features without any additional fees. We integrate with MailChimp, Constant Contact, QuickBooks, Txt2Give, DonorSearch, and WealthEngine. ## What is Charityproud used for? [Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Donation Management](https://www.capterra.com/donation-management-software/)[Volunteer Management](https://www.capterra.com/volunteer-management-software/) Top alternative Featured Overall rating Based on 89 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $100 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Advocacy / 2026 - Volunteer Management / 2026 Do you work for Charityproud?[Manage this product listing](https://www.g2.com/products/charityproud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Charityproud 4.7 (89) VS. [4.5 (1,482)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $100 Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (89) Ease Of Use 4.3 (1,481) Value For Money 4.8 (83) Value For Money 4.5 (1,218) Customer Service 5.0 (89) Customer Service 4.8 (1,380) ## Charityproud alternatives [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/167584/Charityproud/alternatives/) ## FAQs about Charityproud Overview ### What problems does Charityproud solve? Charityproud solves fragmented nonprofit operations by centralizing donor profiles, gifts, volunteer hours, grants, campaigns, events, and constituent communications. It reduces duplicate data entry, makes online donations and registrations easier to track, and supports reporting for fundraising decisions. Small nonprofit development staff, volunteer coordinators, finance teams, and program managers benefit most. Answer based on 76 reviews Overview ### Which roles and teams benefit most from Charityproud? Charityproud is most used by executive directors, CEOs, and board leaders who need visibility into donor activity, fundraising progress, and organizational finances. Development and philanthropy teams manage donor records, campaigns, gifts, and outreach, while administrative and program staff maintain constituent data, coordinate services, and support reporting. Answer based on 89 reviews Overview ### What company size and industries is Charityproud built for? Charityproud serves nonprofits of all sizes and industries, with 97% of reviewers representing small businesses. Its largest reviewer segment is Non-Profit Organization Management at 71%, followed by Museums and Institutions at 6% and Civic & Social Organizations at 4%. Midsize businesses account for 3% of reviewers. Answer based on 89 reviews Features and Usability ### What are the key features of Charityproud? Charityproud includes core nonprofit CRM features for donor management and donation tracking, helping organizations view contributions in real time and maintain supporter records. It also provides dashboards and customizable reports for fundraising activity, plus volunteer management, grant management, event management, and online giving to support nonprofit operations. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Charityproud integrate with? Charityproud integrates with 8 third-party tools: Stripe, QuickBooks Online, PayPal, Mailchimp, Constant Contact, Fortis, Txt2Give, and authorize.net. Reviewer feedback specifically confirms Stripe for payment processing and donor creation, alongside QuickBooks Online, PayPal, and Mailchimp for accounting, payments, and email communication. Answer based on 15 reviews Getting Started and Support ### How easy is it to onboard and train a team on Charityproud? Charityproud offers live online training, webinars, documentation, and videos for team onboarding. Hands-on learners and users familiar with donor systems often adapt quickly, especially with support. New CRM users and administrators configuring reports, forms, and advanced features may need more time, as reviewers describe an initially steep learning curve and value refresher training. Answer based on 23 reviews Getting Started and Support ### What customer support options does Charityproud offer, and how do users rate the experience? Charityproud offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users generally describe support as responsive, knowledgeable, and personal, with account representatives providing timely answers, training, and guidance. Some users find the support center difficult to search, especially while navigating the platform’s learning curve. Answer based on 53 reviews Features and Usability ### Is Charityproud easy to use for nonprofit teams? Charityproud provides an intuitive workspace for managing donor records, gifts, volunteers, campaigns, and reports. Small nonprofit teams often find everyday navigation and data entry manageable, while new users may need training to understand the many menus, settings, and reporting paths. Some users also want a more modern, mobile-friendly interface. Answer based on 29 reviews Features and Usability ### What features does Charityproud offer nonprofits? Charityproud brings donor management, fundraising campaigns, volunteer tracking, events, grants, constituent profiles, online giving, mailings, and reporting into one system. Small nonprofits value its customization and integrations for accounting and payments. Some organizations need deeper event, grant, planned giving, auction, text-to-give, or mortgage servicing functionality. Answer based on 29 reviews ## Features AI summary Based on 1,410 Nonprofit CRM reviews Capterra data shows that buyers of nonprofit CRM software rank the following features as their top priorities: - **Donation Tracking** (**75%** of reviewers rated this feature as critical) - **Credit Card Processing** (**66%**) - **Donor Management** (**70%**) Charityproud supports all three features that reviewers rate most important: **Donation Tracking**, **Credit Card Processing**, and **Donor Management**. Together, these capabilities help nonprofits record gifts accurately, process payments efficiently, and maintain complete donor records, allowing teams to improve fundraising operations and build stronger donor relationships. Donation Tracking 4.8 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Credit Card Processing 5.0 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Accept and process credit card transactions Donor Management 4.8 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Fundraising Management 4.4 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Activities related to raising money for a specific cause Electronic Payments 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services For Nonprofits 4.8 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Charityproud 85 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Advocate Management: Track and manage advocate communication, engagement, and performance - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Filtering: Find & retrieve relevant data or documents - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Grant Management: Monitor application statuses, proposals and award funds - Interaction Tracking: Track interaction history by documenting conversations for contacts - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Multi-Campaign: Manage multiple campaigns in one system - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (89) 4.5 Based on 89 reviews ## Pricing Value for money 4.8 (83) Free Trial Tier 1 $100.00 Per Month Value for money 4.8 (83) 4.8 Based on 83 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Txt2Give](https://www.capterra.com/p/132212/Txt2Give/)[ Fortis](https://www.capterra.com/p/77341/fortis/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (89) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (89) 5.0 Based on 89 reviews ## User reviews Overall rating 4.7 Based on 89 reviews Filter by rating 5(67) 4(21) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SM Steve M. Relationship Manager Non-Profit Organization Management ### "From the CRM basics to pro level tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 Super satisfied. I'm still discovering all its varied uses and integrations with other tools I am already using. Pros CharityProud is a very intuitive platform that is great to use for basic CRM functions, but has a depth of options and integrations that make it top shelf! I use it for events, volunteer management, and some specific Habitat for Humanity applications. When I need help, my account manager and team are quick to respond, and helpful until my issue is solved. Cons Mobile wallet integration is still a bit clunky, but it is available depending on your card processor. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AV Alexis V. Fundraising Campaign Coordinator Mental Health Care ### "Would Recommend!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 My overall experience with Charityproud has been very good. Sometimes questions come up when I'm building an event but I can typically find the answer in the support center. The support center is very helpful. I also find the access to your account manager when something arises to be very helpful as well. Pros I love how simple Charityproud makes it to create events and campaigns as well as track donations. Once you learn how to set these things up, collecting donations is very seamless. Cons What I like least about Charityproud is the emailing functionality. I wish there was more customization possible when sending out emails. We would like to create monthly newsletters to send out to our constituents, but Charityproud's email system doesn't allow us to design a newsletter how we would like it to. Charityproud's email functionality options are rather plain. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YP Yvette P. Office Mgr. and Exec. Asst. Civic & Social Organization ### "A Capable, All-in-One CRM with Exceptional Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2026 We’ve had a very positive experience with Charityproud. It’s more than just a donor CRM—it functions as a central system for managing many aspects of our work as a nonprofit. In addition to donor management, we use it to track fundraising campaigns, special events, volunteer opportunities, and relationships with community partners. It also helps us manage information related to our future homebuyers and current homeowners, which has been incredibly valuable in keeping everything organized in one place. The system is intuitive and flexible, allowing us to manage records, process gifts, and run reports efficiently without unnecessary complications. We especially appreciate the availability of reports tailored for affiliates like us, which makes it much easier to provide required reporting to Habitat for Humanity International. What truly sets Charityproud apart is the level of customer support. Across the board—technical support, account management, and accounting—their team has been responsive, knowledgeable, and genuinely helpful. Overall, Charityproud has helped us operate more efficiently and stay better organized, allowing us to focus more of our time and energy on the people we serve. Pros Honestly, what I like most about Charityproud is the combination of its capabilities and the level of customer service. The platform allows us to manage so many aspects of our work in one place, and the support we’ve received—across technical, account management, and accounting—has been consistently responsive and helpful. That combination makes it a strong, reliable system for our organization. Cons One of the challenges with Charityproud is that, because it offers so many capabilities, it can feel a bit overwhelming at first. There’s a lot to learn in order to fully take advantage of everything the system can do. I’ve also run into some minor layout and formatting limitations. For example, the “Affiliations” list within constituent records is spread out across rows in a way that is difficult to read because of the spreadout layout. A more vertical, column-based flow without so much space in between rows would make it much easier to read/navigate. Switched from [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) We made the switch from GiveSmart to Charityproud primarily because we needed a more comprehensive/robust system to support the full scope of our work. One key factor was that Charityproud works with our corporate organization and provides reporting specifically designed for affiliates like us, making it much easier to meet required reporting to Habitat for Humanity International. While GiveSmart served a purpose for donor tracking/management and some event-based fundraising, it didn’t offer the functionality we needed for day-to-day CRM management without relying on workarounds. We needed a system that could support not just donor tracking, but also volunteer management, our homebuyer program, and ongoing homeowner relationships—including mortgage-related information. Charityproud provided that more complete, centralized solution, which ultimately made the decision to switch a clear one for our organization. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TP Teri P. Administrator Non-Profit Organization Management ### "Customer Service is 5-Star" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 13, 2026 In the past year since migrating from DonorPerfect we've found Charityproud to be just as good a CRM program. Pros Our customer service rep, \[sensitive content hidden\], is 5-star. She responds in a timely manner and always with helpful suggestions. Cons Running the different reports we need on a regular basis can be challenging. There are a few steps in the process that are counter-intuitive. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) As a non-profit on a tight budget we were attracted to pricing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Jen S. Treasurer Non-Profit Organization Management ### " 1 year of Charity Proud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 My overall experience with Charityproud has been very positive. The platform is easy to navigate and provides detailed, reliable information for donors, volunteers, reports and campaigns. This saves time and makes it much easier to stay organized and track progress. Pros I really appreciate how easy Charity Proud is to use, and how detailed the reporting and campaign information is. It makes it simple to track everything and stay on top of our campaigns without a lot of extra work. Cons The thing that I like least about Charity Proud is that we didn't find it sooner ;) If I had to pick something it would be the inability to import myself instead of having Charity Proud do it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 6, 2026 Thank you for the thoughtful review, Jen! We’re happy to hear Charityproud saves you time and makes it easier to stay organized. SM Sarah M. Director of Development Education Management ### "Highly recommend for small non-profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2026 We are very pleased with how easy the system is to use, the reporting and tracking and the customer service. Pros We love that we have our own dedicated human to help us with both the initial set up and support. She is always very responsive. The system is easy to use and has great features to support our small non-profit. Cons Nothing - we are very satisfied and we do not have any negative feedback. Anytime we have had questions, we have received a prompt reply. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 22, 2026 Thank you, Sarah! We appreciate working with you and your organization. ML Michele L. Community Engagement Specialist Non-Profit Organization Management ### "Highly recommend Charityproud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 Like most nonprofits, we want the majority of our dollars to go directly to our mission. At the same time, we recognize the importance of investing in a reliable, efficient, and easy-to-use CRM/volunteer management system. After exploring many platforms across a wide range of costs, we believe Charityproud offers the best value and meets all of our needs. Pros Outstanding customer service and support! Our client account manager, Cameron, has been with us from the initial trainings and data migration from our old system into Charityproud, to ongoing support today. The platform itself offers a great support center with videos, tutorials, recorded webinars, and an system updates section. But, when we need extra help, Cameron is just an email (or even a phone call) away, always responding quickly and thoroughly. Charityproud is also responsive to system update or tweaks based on customer feedback. While they can't accommodate every single request, they have made modifications to address specific needs, which shows they truly listen to their users. Cons No CRM system can address every single user need. However, Charityproud makes a real effort to accommodate different requests and organizational needs whenever possible. Switched from [CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) System was old, unreliable, and didn't integrate with peer-to-peer fundraising. Also tracking volunteer hours was very difficult and required a lot of manual data entry Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) [Neon Fundraise](https://www.capterra.com/p/241829/Neon-Fundraise/) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) [Virtuous](https://www.capterra.com/p/159179/Virtuous/) [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) Reasons for choosing Charityproud Affordable, comprehensive for our needs (donor management, volunteer management, peer-to-peer fundraising module, grant tracking, event module) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TW Ty W. Executive Director Non-Profit Organization Management ### "Reliable, User-Friendly Nonprofit Software with Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 16, 2025 Overall, Charityproud has been a reliable and effective platform for managing donors, tracking fundraising, and organizing events. It has streamlined a lot of our work and helped us stay organized as our donor base has grown. While there are small areas that could be improved (especially reporting flexibility), the value for money and the quality of customer support make it an excellent option for nonprofits looking for a straightforward management tool. Pros Charityproud is very user-friendly compared to other nonprofit management systems. It saves us time by keeping donor information, event management, and reporting all in one place. The customer support team is excellent — responsive, patient, and willing to walk you through issues step by step. I also like that it’s designed with smaller nonprofits in mind, so the tools feel practical and not overwhelming. Cons Some of the reporting features can be a little clunky and not as customizable as I’d like. At times it takes a few extra steps to get the exact data we want. Also, the interface design feels a little dated in places, though it functions well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Jaime H. Director of Advancement Education Management ### "Platform has exceeded our expectations! User-friendly and outstanding customer support. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 Our experience has been extremely positive from the beginning. Transferring the data from our old system was seamless, and user training was timely and thorough. The platform is easy to use, and we have leveraged its capabilities in ways beyond managing donations. The customer support is fantastic. Our representative is efficient, courteous, and professional. Pros 1\. The platform is incredibly intuitive and user friendly. 2. The customer support is top notch. From responsiveness to accommodating special requests, the service has far exceeded our expectations. Cons We cannot think of anything we do not like about the platform. It is everything we could have hoped for and more. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) The previous tool was converting to a new system that could not meet our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 11, 2025 Thank you for the kind review, Jaime! We're thrilled our platform has been a good fit for your organization! KN Kenny N. President of board Non-Profit Organization Management ### "Great software for non-profit jail ministry " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2025 Outstanding! I have recommended CP to a new startup conversion in the northern ohio area. If you need more info on this please call me on \[sensitive content hidden\] Pros Cost and functionality along with excellent customer support. The implementation was great along with ongoing support. Cons We have not experienced any issues. Maybe considering a texting component. The building of lists for email and addresses is a little clunky but the instructions on utube are fantastic. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) We left our 20 year ministry organization to go out on our own and be locally-based Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Charityproud Cost was significantly lower with just as many Features. I saw a better corporate culture within Charityproud. Everyone was focused on the customer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 31, 2025 Thank you for the kind review, Kenny! We hope to add a text messaging component in the future and will certainly keep you updated! [View all Reviews](https://www.capterra.com/p/167584/Charityproud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [DonorPerfect vs Charityproud](https://www.capterra.com/compare/2698-167584/DonorPerfect-Fundraising-Software-vs-Charityproud)