--- title: "Charityproud Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Charityproud the right Nonprofit CRM solution for you? Explore 89 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167584/Charityproud/reviews/" page_type: "reviews" language: "en" --- Charityproud 4.7 (89) [View alternatives](https://www.capterra.com/p/167584/Charityproud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Charityproud Ease of use 4.4 Customer Service 5.0 ## Pros and Cons in Reviews YP Yvette P Office Mgr. and Exec. Asst.Civic & Social Organization, 2 - 10 employeesUsed the software for: 6-12 months. “The platform allows us to manage so many aspects of our work in one place, and the support we’ve received—across technical, account management, and accounting—has been consistently responsive and helpful.“ April 27, 2026 AV Alexis V Fundraising Campaign CoordinatorMental Health Care, 201 - 500 employeesUsed the software for: 1-2 years. “We would like to create monthly newsletters to send out to our constituents, but Charityproud's email system doesn't allow us to design a newsletter how we would like it to.“ June 4, 2026 YP Yvette P Office Mgr. and Exec. Asst.Civic & Social Organization, 2 - 10 employeesUsed the software for: 6-12 months. “It also helps us manage information related to our future homebuyers and current homeowners, which has been incredibly valuable in keeping everything organized in one place.“ April 27, 2026 YP Yvette P Office Mgr. and Exec. Asst.Civic & Social Organization, 2 - 10 employeesUsed the software for: 6-12 months. “For example, the “Affiliations” list within constituent records is spread out across rows in a way that is difficult to read because of the spreadout layout.“ April 27, 2026 ML Michele L Community Engagement SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “The platform itself offers a great support center with videos, tutorials, recorded webinars, and an system updates section. But, when we need extra help, Cameron is just an email (or even a phone call) away, always responding quickly and thoroughly.“ September 25, 2025 SR Sheila R Family Services CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “This can lead to duplicate or inconsistent records that require manual cleanup to maintain data integrity.“ May 6, 2025 ML Michele L Community Engagement SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “Charityproud is also responsive to system update or tweaks based on customer feedback. While they can't accommodate every single request, they have made modifications to address specific needs, which shows they truly listen to their users.“ September 25, 2025 PB Paul B Housing and Credit Program AdministratorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It does not have this feature at this time, and requires many extra steps in order to create appointments for clients. “ January 11, 2024 ## Showing most helpful reviews Showing 1-25 of 89 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Jaime H. Director of Advancement Education Management Used the software for: 1-2 years ### "Platform has exceeded our expectations! User-friendly and outstanding customer support. " August 27, 2025 5.0 Our experience has been extremely positive from the beginning. Transferring the data from our old system was seamless, and user training was timely and thorough. The platform is easy to use, and we have leveraged its capabilities in ways beyond managing donations. The customer support is fantastic. Our representative is efficient, courteous, and professional. Pros 1\. The platform is incredibly intuitive and user friendly. 2. The customer support is top notch. From responsiveness to accommodating special requests, the service has far exceeded our expectations. Cons We cannot think of anything we do not like about the platform. It is everything we could have hoped for and more. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) The previous tool was converting to a new system that could not meet our needs. Review Source Response from Alboddo Technology September 11, 2025 Thank you for the kind review, Jaime! We're thrilled our platform has been a good fit for your organization! SR Sheila R. Family Services Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Improving efficiency with CharityProud" May 6, 2025 5.0 As we wrap up our first year of learning and using the program, we are beginning to appreciate the vast capabilities this platform offers. The complexity of the program is also what makes it so robust and beneficial to our organization. While the learning curve has been real, the exceptional customer service has been instrumental in helping us navigate it successfully. We look forward to exploring and learning all that CharityProud can do to support and strengthen our mission. Pros The customer service and tech support is top notch! Charityproud representatives are very responsive and knowledgeable. This comprehensive program helps us manage donations, volunteers, grants, events, and emails all in one program. We are experiencing time and cost savings through using Charityproud, making our operations more streamlined and effective. Cons We would like to be able to attach images or documents to an outgoing email, rather than the extra step of creating a link to CP's internal image library. The system's effectiveness relies heavily on consistent and exact data entry, which can be challenging when online donors input "in honor of" or "in memory of" information/addresses in varying formats for the same beneficiary. This can lead to duplicate or inconsistent records that require manual cleanup to maintain data integrity. It would be less cumbersome, if the beneficiary information would autofill when a beneficiary/honoree name already in the system is entered/selected. Alternatives considered [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) Reason for choosing Charityproud Functionality and value better aligned with our needs. Switched from [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) We stopped using SalesForce, and we switched to free versions of the other platforms since MailChimp has all those capabilities in one place. Review Source Response from Alboddo Technology May 8, 2025 Thank you, Sheila, for your kind words and thoughtful feedback! We're happy to support you and your organization, and we're always here to help. LS Luke S. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Quest Review " July 17, 2023 4.0 Overall I do not regret using CP or the experience I had with the employees. Pros The support from \[sensitive content hidden\] and her willingness to hop on calls very immediately! Not a lot of software service companies that offer that level of one-on-one support. Cons A little slow moving and hard to sync with other nonprofits softwares. Not a super simple user interface for the constituents and people we had use to fill out forms or sign up for events. Review Source TG Tamara G. Regional Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Best platform for growing non-profits" May 5, 2025 5.0 Overall, we love the platform. It is affordable and meets all thed needs of a small but growing non-profit. We love the reporting features the best. Pros The customer/client support is the best of any donor management software. We speak to a real person when we need help with a report or simply trying to achieve whatever the desired result is. The onboarding training and support is comprehensive and there is tons of ongoing trainings as well so you are getting the most our of your system. Cons The aesthetics of the public facing donor pages could use work. I wish we had a little more design control over what the donor pages looks like. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing Charityproud cost and more features suited for the small size of the organization. Switched from [NGP VAN](https://www.capterra.com/p/148396/NGP-VAN/) The cost of the software and customer support made switching easy. Review Source Response from Alboddo Technology May 7, 2025 Thank you so much for the kind words, Tamara! We're happy to hear that our customer support, training, and features have been helpful to you and your team. We're proud to support growing nonprofits like yours! NK Nate K. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Charity Proud-Great Value" April 30, 2025 5.0 Overall, CharityProud is a phenomenal value for the cost and is a crucial tool in our non profit's arsenal. Pros I really love being able to pick up the phone and talk to a human who has been able to solve my problems each time I've had an issue! Cons CharityProud has so many options and can be modulated in so many ways that it can be a bit overwhelming at first to run reports/create events/etc. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Charityproud Customization and, at the time, membership management capability (we no longer need that) Review Source Response from Alboddo Technology April 30, 2025 Nate, thank you so much for your kind words and feedback. We are honored to serve great organizations like yours! ST Stephanie T. Director of Development and Communications Non-Profit Organization Management Used the software for: 6-12 months ### "Best move we made!" July 18, 2025 5.0 Pros Charityproud helped us combine multiple platforms for tracking volunteers and fundraising into one. It has also allowed us to be more organized, especially for fundraising events and donor relations. Cons We are a unique organization, so there are some things we have had to figure out to work best for us, but \[sensitive content hidden\], our rep, has done a great job guiding us in this. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) We needed to combine platforms for volunteer and donor management. I like all the organization and features Charityproud provides. Review Source JL John L. Donations Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Donations Manager" May 8, 2025 5.0 Incredible! It's a big upgrade over what we have been using as our CRM. Pros Its ease of use, automation of sending out receipts, and in depth reports. Also, \[sensitive content hidden\] has been amazing at getting back to us when we have questions about using Charityproud. Cons Nothing! It has been great so far. We have not experience anything that has hampered our Charityproud experience. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[Giveffect](https://www.capterra.com/p/146150/Giveffect/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/) Reason for choosing Charityproud It had many of the features we needed while also being affordable for our org. Switched from [CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) Our previous CRM was archaic (lack many modern features) and broken. The CRM would constantly break and produce incorrect data in reports. It was costing us donors and volunteers. Review Source DK Diane K. Development Director Hospital & Health Care Used the software for: 2+ years ### "CharityProud Development Office Review" February 12, 2021 5.0 We are able to capture more inclusive donor data and eliminate multiple data entry points. This allows our mailings and e-communications to reach a larger audience. With more inclusive data we're also able to segment our donor population as needed. Pros The software is able to provide consistent management of various projects within one system, alleviating the need for multiple systems. CharityProud allows for customization within the system to meet the needs, and changing needs, of our non-profit organization. This was extremely important during the COVID pandemic as we needed to move to new ways of donor engagement. The system also provides improvements based on user needs, and continues to update and create new features. Cons Some of CharityProud's terms and data entry options are not intuitive to the user. The main dashboard/screen contains multiple use options, and can sometimes be overwhelming to the user, especially new users with limited donor data knowledge. Alternatives considered [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reason for choosing Charityproud CharityProud's features met our organization's data needs, and because the system is continuously making improvements and adding new features we're able to use the system for new projects and capture more data. The staff at CharityProud were knowledgeable about our field and were open and responsive to all our questions. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Our staff found DonorPerfect hard to use, and with frequent staff turnover during implementation, the data entered was not consistent or useful to our needs. CharityProud also offered more features and customization for all our projects, eliminating multiple system usage. Review Source Response from Alboddo Technology February 15, 2021 Thank you for sharing, Diane! We're going to be rolling out some new customer support tools soon within the system that may help new users with ease of use. We'll keep you posted! JS Jen S. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### " 1 year of Charity Proud" January 28, 2026 5.0 My overall experience with Charityproud has been very positive. The platform is easy to navigate and provides detailed, reliable information for donors, volunteers, reports and campaigns. This saves time and makes it much easier to stay organized and track progress. Pros I really appreciate how easy Charity Proud is to use, and how detailed the reporting and campaign information is. It makes it simple to track everything and stay on top of our campaigns without a lot of extra work. Cons The thing that I like least about Charity Proud is that we didn't find it sooner ;) If I had to pick something it would be the inability to import myself instead of having Charity Proud do it. Review Source Response from Alboddo Technology February 6, 2026 Thank you for the thoughtful review, Jen! We’re happy to hear Charityproud saves you time and makes it easier to stay organized. TW Ty W. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Reliable, User-Friendly Nonprofit Software with Great Support" September 16, 2025 5.0 Overall, Charityproud has been a reliable and effective platform for managing donors, tracking fundraising, and organizing events. It has streamlined a lot of our work and helped us stay organized as our donor base has grown. While there are small areas that could be improved (especially reporting flexibility), the value for money and the quality of customer support make it an excellent option for nonprofits looking for a straightforward management tool. Pros Charityproud is very user-friendly compared to other nonprofit management systems. It saves us time by keeping donor information, event management, and reporting all in one place. The customer support team is excellent — responsive, patient, and willing to walk you through issues step by step. I also like that it’s designed with smaller nonprofits in mind, so the tools feel practical and not overwhelming. Cons Some of the reporting features can be a little clunky and not as customizable as I’d like. At times it takes a few extra steps to get the exact data we want. Also, the interface design feels a little dated in places, though it functions well. Review Source SM Stella M. Guest Services Manager Museums and Institutions Used the software for: 6-12 months ### "Best user-friendly system for non-profits" February 12, 2021 5.0 The customer service from Charity Proud is incredible - they have helped us since the beginning for an easy and seamless transition into the platform, and we can always call/email our representative with questions. This software has helped us record our fundraising data and make it into usable, organized, informative data! Pros The software is very user-friendly and intuitive to use, making it easy for different team members to not only input data but also retrieve using their reports and other great functions Cons The feature to write letters in Charity Proud is a little tricky to use and print since it is not the same format as a Word document, if there was a way to make Charity Proud text box connect to Word that would be really helpful. Besides that, it's an amazing software platform! Switched from [Blackbaud Altru](https://www.capterra.com/p/212448/Blackbaud-Altru/) Blackbaud Altru is not designed for fundraising Review Source Response from Alboddo Technology February 15, 2021 Thank you so much for your feedback, Stella! We're working on making the mailings tools a little easier to use and will keep you informed of any updates. HT Harmony T. Development and Events Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Multi-solution platform" February 12, 2021 5.0 I am so pleased with the integration and customer service. We will be recommending this CRM to others in our community. Pros CharityProud ha allowed us to streamline donations, volunteer registrations, and more, eliminating the needs for multiple contracts with multiple companies. Cons Some parts of the software are not super intuitive, like the mailings and reports. It is the biggest learning curve for our team still. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Reason for choosing Charityproud Cost and integration capabilities with Constant Contact, stripe, and Quickbooks. Review Source Response from Alboddo Technology February 15, 2021 Thank you so much for sharing, Harmony! I'll relay your feedback to the product team. We're going to be rolling out some new step-by-step tools soon that will definitely be helpful in Mailings and Reports. AK Anessa K. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Fantastic Service!" February 17, 2021 5.0 We didn't have a way to track volunteer hours before we started using CharityProud - now we do! It's also very easy to track donations, grants, and how our fundraising efforts are going. Pros CharityProud is easy to use and integrate with our existing systems. It makes donor and volunteer tracking a breeze. The customer service is fantastic and very responsive to questions and when I need help. Cons I wish that it would have better integration with Microsoft Office programs for mailings. Switched from [Keystone](https://www.capterra.com/p/196892/Keystone/) Keystone didn't offer us the ability to access our donor database remotely or track volunteer hours. Review Source Response from Alboddo Technology February 19, 2021 Thank you so much for sharing, Anessa--I'm glad to hear the volunteer tool has been a big improvement! SM Sarah M. Director of Development Education Management Used the software for: 6-12 months ### "Highly recommend for small non-profits" January 21, 2026 5.0 We are very pleased with how easy the system is to use, the reporting and tracking and the customer service. Pros We love that we have our own dedicated human to help us with both the initial set up and support. She is always very responsive. The system is easy to use and has great features to support our small non-profit. Cons Nothing - we are very satisfied and we do not have any negative feedback. Anytime we have had questions, we have received a prompt reply. Review Source Response from Alboddo Technology January 22, 2026 Thank you, Sarah! We appreciate working with you and your organization. SC Stephanie C. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Customer service takes this Donor CRM to the top of my list" September 12, 2023 4.0 No donor management system is perfect, but having the CharityProud Customer Support team on hand makes this one better than every other one I've used. Any confusion in using the platform is so manageable considering I have experts who will respond to me so promptly and so helpfully every time I have a question. Every Support Team Member deserves a raise! Pros What takes CharityProud to the top of my list is their customer service. Several times now, when I've hit a wall in setting up a feature, I've sent an email in desperation to the Support team at CharityProud. The first time, I didn't expect to receive a reply, or expected to receive an unhelpful link a week later, as is common from software support teams. The first time, I received a call to my work phone within 30 minutes (my number was in my signature but I didn't even think to ask for a call back). The CharityProud support manager said "I was just writing you an email but it was a bit complicated to write out, so I figured I'd just give you a call!". She walked me through the problem I was having so kindly (the mistake was from my own misunderstanding) and happily wished me luck. Since then, I've again emailed when I've hit a block, and always received truly helpful, personalized responses within a matter of hours from the team. I haven't experienced customer service like this in a really long time. Hands-on support like this makes softwares like this worth it. I'm a CharityProud loyalist from here out. Cons I have tried several donation management softwares throughout my work in nonprofits, and each of them has their quirks. It seems that each software never exactly fits the needs of what we're trying to accomplish. The UX of CharityProud can be a bit overwhelming, there are so many options and features and settings, it's not as much of a Plug & Play service. The benefit of this of course is that there are a lot of customization options, and once you learn how to use its features, it adapts fairly well to our specific needs. I think the UX will continue to improve as they streamline all of the features they continue to add. Alternatives considered [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Review Source JD Josiah D. Office Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Best CRM available!" March 4, 2024 5.0 10/10 experience and would definitely recommend this to anyone for a CRM. The software is great, and the customer service is amazing! Pros I love the fully customizable functionality, but my favorite part is the customer service. I can email them and setup video meetings for more complex things. Their online help center is also so valuable. So many companies these days are hard to get a hold of, and when you do they don't know how to resolve real world issues. The Charityproud team is made of real people who actually take the time to resolve issues. They even listen to problems you might have for consideration of possibly making changes to software. I can not thank them enough for all their help! Cons Nothing at all. I have no issues with it. Review Source Response from Alboddo Technology March 5, 2024 Thank you for the kind words, Josiah! It is always a pleasure to work with your organization! AB Amy B. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Support and integration " February 12, 2021 5.0 We use CP for a very large P2P fundraising event (where we clear nearly $185k) and we use it for smaller fundraising events and campaigns. It works very well for any size event! We are working more with it now to better utilize it for relationship building with donors. Pros Charity proud has exceptional support. I have made relationships with them like they are part of our team and they work hard and quickly to address any issues that I have had. Further, CP works well as I create content for our website and in exporting to Quickbooks. The export to QB is not perfect since, of course, they are two totally separate products. However, it is better than other platforms that I have used. Cons Charity Proud is very intuitive to use. If I had to say what I like least, it is probably that CP requires multiple steps to accomplish things like registration. It is not hard -- it just takes a little more time. However, for the price of the annual subscription and the support that our small nonprofit receives, I will gladly take that extra time. Further, after using the software for nearly two years, they have asked for feedback and how to improve. I am sending my "wish list" to them and I know they will actually read it and address it. Reason for choosing Charityproud We searched three other products that all seemed to have the ability to work well, at a price we could manage, for our small-medium sized non-profit. We ultimately chose CP because of the access to support. Review Source Response from Alboddo Technology February 15, 2021 Thank you so much for sharing, Amy--I look forward to when we can reconnect in person again! SM Sarah M. Director of Philanthropy Non-Profit Organization Management Used the software for: 1-2 years ### "Intuitive platform and responsive support" February 12, 2021 4.0 I have been incredibly pleased with not only the set-up and data migration process, but with the team's willingness to integrate suggestions and improvements along the way. Last but not least, our client account rep is top notch and is a true partner in helping use to the tool to its greatest capacity and to elevate development operations to meet best practices. Pros The ability to access donor giving history, engagement, and bio data at a glance via the dashboard is fantastic. Intuitive gift entry procedures and easy generation of donor communications (thank you letters etc...) have made cross-training our staff simple. Additionally, the ease of data reporting is key to helping us make strategic and data-driven decisions to guide our efforts, forecast performance, and identify opportunities. Cons An opportunity exists for the user interface side of the platform to be more mobile friendly - making it easier to access donor data and to record touchpoint/notes while on the road. Also, on the heels of tax receipt preparation, there is opportunity to allow further customized receipt generation (or building blocks for summary tables) to help charities abide by IRS guidelines pertaining to gifts like stock, and other gifts that must be assigned a tax valuation by the donor as opposed to the charity... Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Ease of use and cost Review Source Response from Alboddo Technology February 15, 2021 Thank you so much for sharing, Sarah! We appreciate your feedback and I will share it with our product team. JS Judy S. Database Manager Non-Profit Organization Management Used the software for: 6-12 months ### "CharityProud" September 30, 2024 5.0 CharityProud provides the best customer service. Our client accountant manager is always available to answer any questions I have. She responds promptly, makes suggestions, and shows me what steps to set up an event, or to retrieve the data I need. She is patient and understands there is a learning curve that will take time to navigate and has helped me every step of the way. Pros CharityProud makes it easy to track and analyze donor data and trends. Managing donations is simple. The integration with our website is seamless and makes it easy for donors to donate, as well as to register for and support fundraising events. Cons CharityProud has everything you could ask for in a donor management system, but sometimes it is difficult to find what you are looking for, or to create what you need. There are many steps, or clicks, just to get where you're going or to complete what you are trying to accomplish. You need to be patient with the learning curve. That being said, the customer service is superb and helpful in guiding you where you need to go. Review Source Response from Alboddo Technology October 7, 2024 Judy, thank you so much for your kind words and feedback. We are honored to serve great organizations like yours! BM Barbara M. VP of Development Museums and Institutions Used the software for: 2+ years ### "The Best Option" February 12, 2021 5.0 When searching for a new platform, I reviewed over a dozen different options. I am very pleased that we chose CharityProud. We have had a wonderful experience. It's great to work with this company Pros CharityProud is extremely user friendly and intuitive. Additionally, it is easy to get needed reports. But, what truly sets CP apart from the rest is the great customer support. If there is an issue, support staff is accessible and helpful, and there no additional charge after you have used a certain amount of time. Cons I'm sure the software can always be improved. It has been my experience, that if something additional is needed, CP staff works to make it happen for the client. They are continuously working to improve their product. Reason for choosing Charityproud As previously stated, the cost, the unlimited customer service and the overall product performance. Review Source Response from Alboddo Technology February 15, 2021 Thank you so much for sharing, Barbara--I look forward to when we can see each other again in person! KR Kim R. VP of Development Non-Profit Organization Management Used the software for: 1-2 years ### "CharityProud Review" February 26, 2021 4.0 Overall we like the product and that it has integrated many of our systems. I am still learning how to effectively use the product a year in. The best part of the experience was working with \[SENSITIVE CONTENT HIDDEN\]. Pros I like that the functionality and that the product has volunteer, ticketing and peer-to-peer components. Cons I wish the product had an auction component. Running reports is not intuitive to me - part of that is the language - static report - dynamic report... I want to be about to grab and modify reports by date, campaign, mini-campaign, etc. We came from Giftworks and while I like CharityProud better in most ways, Giftworks reports are way more intuitive and easier to navigate. Reason for choosing Charityproud Integrated systems and the fact that \[SENSITIVE CONTENT HIDDEN\] knows and speaks the Habitat for Humanity language and understands how we work. Review Source Response from Alboddo Technology March 1, 2021 Thank you so much for sharing your feedback, Kim! Please let me know if you would like some additional training on our reporting tools. CL Charlotte L. Development Officer Non-Profit Organization Management Used the software for: 6-12 months ### "Charity Proud is Amazing!" February 12, 2021 5.0 Charity Proud has made my job so much efficient. I use it daily when communicating with donors. It is extremely user friendly. Pros We switched from Sales Force to Charity Proud to help us with our donor management and stewarding. Our data was a mess before we made the switch. We were blown away with how fast we got our data transferred, cleaned, and organized on Charity proud with the help of their team. Our favorite feature is the touchpoints. It helps us steward our donors and keep track of it. This has increased our donor dollars and involvement. We also really love how you can track volunteer hours and in kind donations on this platform. We were unable to do that beforehand. Cons We have no improvements I can think of. Whenever I have an issue or am confused by something within Charity Proud, our rep responds and helps us promptly. Reason for choosing Charityproud The customer service and reviews from another organization. Review Source Response from Alboddo Technology February 15, 2021 Thank you so much for sharing, Charlotte--I look forward to when we can see each other again in person! BL Bri L. Fund Development Manager Non-Profit Organization Management Used the software for: 1-2 years ### "The right solution" February 12, 2021 4.0 The customer service is one of Charity Proud's greatest strengths. I receive prompt, helpful and knowledgeable responses from our rep, Katie. This is exceptionally impressive given our 6-hour time zone difference! She is highly informed about the Habitat world and knows how to expertly apply CP's capabilities in the ways that matter most to us. Pros I love that we store all constituent data (volunteer, partner family & donor) under 'one roof'; MailChimp and other integration, Cons I would like user-friendliness in the messaging centers (i.e. drag and drop or branding opportunities (colors, etc.) Reason for choosing Charityproud The price point and also that many of its features were built specific to Habitat needs (i.e. partner families) Review Source Response from Alboddo Technology February 16, 2021 Thank you so much for sharing, Bri--we appreciate your business and feedback! PK Peter K. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Charity Proud is great for small to mid sized organizations" February 12, 2021 5.0 Pros We love the ease of use and wonderful customer support! The integrated donation site and peer to peer is a wonderful addition that allowed us to replace two software packages with one. Cons The learning curve was pretty steep for us. Our old system was access based and going to a cloud based system required a bit of time. The customer service and support were crucial for us. Review Source Response from Alboddo Technology February 15, 2021 Thank you so much for sharing, Peter--we appreciate your business! WF Winn F. Executive Vice President Non-Profit Organization Management Used the software for: 1-2 years ### "Strongly Recommend" February 12, 2021 5.0 Pros The functionality compared to a previous product we used is exponentially better and the personal training could not be matched compared to the previous product we used. Cons Currently, Charity Proud provides everything this we need. As we grow I feel confident that CP will be willing to hear our concerns or needs to adapt and will work to adapt with us. Reason for choosing Charityproud Price, customer support and functionality Review Source Response from Alboddo Technology February 15, 2021 Thank you so much for sharing, Winn! I look forward to when we can reconnect in person again. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.