# Charityproud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Charityproud the right Nonprofit CRM solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167584/Charityproud/reviews --- Charityproud 4.7 (87) [View alternatives](https://www.capterra.com/p/167584/Charityproud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Charityproud Ease of use 4.4 Customer Service 5.0 ## Pros and Cons in Reviews ML Michele L Community Engagement SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “The platform itself offers a great support center with videos, tutorials, recorded webinars, and an system updates section. But, when we need extra help, Cameron is just an email (or even a phone call) away, always responding quickly and thoroughly.“ September 25, 2025 SR Sheila R Family Services CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “This can lead to duplicate or inconsistent records that require manual cleanup to maintain data integrity.“ May 6, 2025 ML Michele L Community Engagement SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “Charityproud is also responsive to system update or tweaks based on customer feedback. While they can't accommodate every single request, they have made modifications to address specific needs, which shows they truly listen to their users.“ September 25, 2025 PB Paul B Housing and Credit Program AdministratorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It does not have this feature at this time, and requires many extra steps in order to create appointments for clients. “ January 11, 2024 LT Lucinda T Executive DirectorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Charityproud allows us to easily track data on donors, volunteers, grants, events, and clients. “ June 3, 2025 LS Luke S Executive Director Non-Profit Organization Management, Self-employedUsed the software for: 6-12 months. “Not a super simple user interface for the constituents and people we had use to fill out forms or sign up for events.“ July 17, 2023 JS Jen S TreasurerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It makes it simple to track everything and stay on top of our campaigns without a lot of extra work.“ January 28, 2026 RB Rachel B Director of Community Inclusion and AdvocacyNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “We did run into an issue when we recently held a photo fundraiser and did not have the capability to have the registrant upload a photo to the Charityproud registration page.“ February 12, 2021 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TG Tamara G. Regional Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Best platform for growing non-profits" May 5, 2025 5.0 Overall, we love the platform. It is affordable and meets all thed needs of a small but growing non-profit. We love the reporting features the best. Pros The customer/client support is the best of any donor management software. We speak to a real person when we need help with a report or simply trying to achieve whatever the desired result is. The onboarding training and support is comprehensive and there is tons of ongoing trainings as well so you are getting the most our of your system. Cons The aesthetics of the public facing donor pages could use work. I wish we had a little more design control over what the donor pages looks like. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing Charityproud cost and more features suited for the small size of the organization. Switched from [NGP VAN](https://www.capterra.com/p/148396/NGP-VAN/) The cost of the software and customer support made switching easy. Review Source Response from Alboddo Technology May 7, 2025 Thank you so much for the kind words, Tamara! We're happy to hear that our customer support, training, and features have been helpful to you and your team. We're proud to support growing nonprofits like yours! NK Nate K. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Charity Proud-Great Value" April 30, 2025 5.0 Overall, CharityProud is a phenomenal value for the cost and is a crucial tool in our non profit's arsenal. Pros I really love being able to pick up the phone and talk to a human who has been able to solve my problems each time I've had an issue! Cons CharityProud has so many options and can be modulated in so many ways that it can be a bit overwhelming at first to run reports/create events/etc. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Charityproud Customization and, at the time, membership management capability (we no longer need that) Review Source Response from Alboddo Technology April 30, 2025 Nate, thank you so much for your kind words and feedback. We are honored to serve great organizations like yours! LS Luke S. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Quest Review " July 17, 2023 4.0 Overall I do not regret using CP or the experience I had with the employees. Pros The support from \[sensitive content hidden\] and her willingness to hop on calls very immediately! Not a lot of software service companies that offer that level of one-on-one support. Cons A little slow moving and hard to sync with other nonprofits softwares. Not a super simple user interface for the constituents and people we had use to fill out forms or sign up for events. Review Source JS Jen S. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### " 1 year of Charity Proud" January 28, 2026 5.0 My overall experience with Charityproud has been very positive. The platform is easy to navigate and provides detailed, reliable information for donors, volunteers, reports and campaigns. This saves time and makes it much easier to stay organized and track progress. Pros I really appreciate how easy Charity Proud is to use, and how detailed the reporting and campaign information is. It makes it simple to track everything and stay on top of our campaigns without a lot of extra work. Cons The thing that I like least about Charity Proud is that we didn't find it sooner ;) If I had to pick something it would be the inability to import myself instead of having Charity Proud do it. Review Source Response from Alboddo Technology February 6, 2026 Thank you for the thoughtful review, Jen! We’re happy to hear Charityproud saves you time and makes it easier to stay organized. ST Stephanie T. Director of Development and Communications Non-Profit Organization Management Used the software for: 6-12 months ### "Best move we made!" July 18, 2025 5.0 Pros Charityproud helped us combine multiple platforms for tracking volunteers and fundraising into one. It has also allowed us to be more organized, especially for fundraising events and donor relations. Cons We are a unique organization, so there are some things we have had to figure out to work best for us, but \[sensitive content hidden\], our rep, has done a great job guiding us in this. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) We needed to combine platforms for volunteer and donor management. I like all the organization and features Charityproud provides. Review Source JL John L. Donations Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Donations Manager" May 8, 2025 5.0 Incredible! It's a big upgrade over what we have been using as our CRM. Pros Its ease of use, automation of sending out receipts, and in depth reports. Also, \[sensitive content hidden\] has been amazing at getting back to us when we have questions about using Charityproud. Cons Nothing! It has been great so far. We have not experience anything that has hampered our Charityproud experience. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[Giveffect](https://www.capterra.com/p/146150/Giveffect/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/) Reason for choosing Charityproud It had many of the features we needed while also being affordable for our org. Switched from [CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) Our previous CRM was archaic (lack many modern features) and broken. The CRM would constantly break and produce incorrect data in reports. It was costing us donors and volunteers. Review Source LB Leslie B. Founder and Board Chairperson Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent Product and great value!" August 5, 2024 5.0 Very positive experience of onboarding and continuing support. I know there are features that we are not utilizing to their fullest and I hope as time goes on we will make better use of all the charity Proud has t offer. Pros Very responsive program that completely meets our needs. The account rep is awesome and we have access to unlimited support. Cons It can get overwhelming to learn all the features. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reason for choosing Charityproud Primarily because of unlimited customer support and it had all the features we needed. Review Source Response from Alboddo Technology August 13, 2024 Thank you so much for your kind review! Our clients are truly our #1 priority, and we are so glad that you are finding great value in the system's features and our unlimited free technical support! AF April F. Executive Director Performing Arts Used the software for: Less than 6 months ### "Much better for us then DonorPerfect" September 10, 2024 5.0 Everyone was very helpful and walked me through each step for setup. It is easy to set up new campaigns and track everything. Pros I love how easy it is to use and get up and running! Cons Nothing, the setup was easy and tracking donations is quick. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) DonorPerfect was too much for us and hard to navigate. Review Source Response from Alboddo Technology September 16, 2024 Thank you so much for your kind words! Your feedback means a lot to us. DK Diane K. Development Director Hospital & Health Care Used the software for: 2+ years ### "CharityProud Development Office Review" February 12, 2021 5.0 We are able to capture more inclusive donor data and eliminate multiple data entry points. This allows our mailings and e-communications to reach a larger audience. With more inclusive data we're also able to segment our donor population as needed. Pros The software is able to provide consistent management of various projects within one system, alleviating the need for multiple systems. CharityProud allows for customization within the system to meet the needs, and changing needs, of our non-profit organization. This was extremely important during the COVID pandemic as we needed to move to new ways of donor engagement. The system also provides improvements based on user needs, and continues to update and create new features. Cons Some of CharityProud's terms and data entry options are not intuitive to the user. The main dashboard/screen contains multiple use options, and can sometimes be overwhelming to the user, especially new users with limited donor data knowledge. Alternatives considered [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reason for choosing Charityproud CharityProud's features met our organization's data needs, and because the system is continuously making improvements and adding new features we're able to use the system for new projects and capture more data. The staff at CharityProud were knowledgeable about our field and were open and responsive to all our questions. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Our staff found DonorPerfect hard to use, and with frequent staff turnover during implementation, the data entered was not consistent or useful to our needs. CharityProud also offered more features and customization for all our projects, eliminating multiple system usage. Review Source Response from Alboddo Technology February 15, 2021 Thank you for sharing, Diane! We're going to be rolling out some new customer support tools soon within the system that may help new users with ease of use. We'll keep you posted! TW Ty W. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Reliable, User-Friendly Nonprofit Software with Great Support" September 16, 2025 5.0 Overall, Charityproud has been a reliable and effective platform for managing donors, tracking fundraising, and organizing events. It has streamlined a lot of our work and helped us stay organized as our donor base has grown. While there are small areas that could be improved (especially reporting flexibility), the value for money and the quality of customer support make it an excellent option for nonprofits looking for a straightforward management tool. Pros Charityproud is very user-friendly compared to other nonprofit management systems. It saves us time by keeping donor information, event management, and reporting all in one place. The customer support team is excellent — responsive, patient, and willing to walk you through issues step by step. I also like that it’s designed with smaller nonprofits in mind, so the tools feel practical and not overwhelming. Cons Some of the reporting features can be a little clunky and not as customizable as I’d like. At times it takes a few extra steps to get the exact data we want. Also, the interface design feels a little dated in places, though it functions well. Review Source KW Kristen W. Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "A great choice for Habitat affiliates!" February 12, 2021 5.0 Our main goal was the conversion of donors to volunteers and vice versa. We also wanted an easier way to manage and track donors, volunteers, our partner families' sweat equity hours, and our family selection process. Pros Everything is streamlined into one platform! All of our staff use this software and it's easy to navigate. Reporting is simple and it's not a lengthy process to review and compare donor and volunteer data. Cons Since we have been with Charity Proud from the beginning, we've been able to provide feedback on ways to improve things as we go. It uniquely fits with Habitat for Humanity affiliate needs and they do a great job of listening and implementing new segments to enhance functionality. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reason for choosing Charityproud It included all of the pieces we were looking for so our constituents could be managed with just one software system. It's easy to use and the customer service is unparalleled. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) We wanted something that integrated our donors, volunteers, and Habitat partner family management. Review Source Response from Alboddo Technology February 16, 2021 Thank you so much for your business and for sharing your feedback, Kristen! KJ Kathy J. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent Product and Support" March 8, 2024 5.0 Excellent help with migrating our data and learning to use the software. Pros The best feature of Charityproud is their people. The customer support is with parallel. Excellent (and ongoing) training. They are always willing to answer questions. Cons Change is hard. We di not want to learn a new CRM. This a reflection on our staff, not on Charityproud. They made the transition as seamless as they could. Switched from [Keystone](https://www.capterra.com/p/196892/Keystone/) Needed better functionality in the donor, volunteer components. Review Source Response from Alboddo Technology March 11, 2024 Thank you. Kathy! We are happy to hear you had a positive experience migrating to Charityproud! CW Cayla W. Executive Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Would Recommend" February 13, 2021 4.0 It has been a great experience. Customer service is alway so helpful and they have videos made explaining almost anything you could need to learn. We have been really happy with our choice and I have recommended CP to other non-profits Pros It is great to have everything in one place. CharityProud is easy to use and helps us so much to keep up with our donors. Cons It would be nice if it was more integrated. The integration with MailChimp is a little clumsy. It would also be nice if it were mobile. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Charityproud the price was a big reason and we wanted to have an option for peer-to-peer fundraising. It also seemed simple enough to use. Review Source Response from Alboddo Technology February 16, 2021 Thank you so much for sharing, Cayla! The system is mobile-friendly--are you looking more for an app? BR Bob R. Volunteer Non-Profit Organization Management Used the software for: 2+ years ### "Scheduling volunteer opportunities for Family Promise Salt Lake City" May 2, 2025 4.0 Overall we have been pleased with our ability to schedule and track volunteer opportunities and participation. Pros Responsiveness of support and development groups to resolve issues as encountered Cons Inability to rename fields to correspond to local usage standards. Review Source Response from Alboddo Technology May 6, 2025 Thank you for the thoughtful review, Bob! We are happy to hear that you had a positive experience with our support team and that the system works smoothly for your volunteers. Your feedback means a lot to us! PC Paulette C. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Customer Service" July 22, 2024 5.0 We are very satified with Charityproud. With their support we are closer to learning the program and how it can benefits us in the future. Pros Customer service, is critical to us because we are a small non-profit. The person that managed the program stepped down without notice and without sharing how to operate the program. Without Chariyproud's service and it would have been so complicated and time consuming to learn the program through by ourselves. I cannot say enough about their customer service help. Cons It takes time to learn new programs. Customized forms can be consuming and trying to determine if you created a mini event correct and with its details. Review Source DP Daniel P. President & CEO Non-Profit Organization Management Used the software for: 2+ years ### "Essential Tool for Small Shop Nonprofits" February 17, 2021 4.0 Charityproud provides a safe, easily accessible, reliable CRM system that exceeds the needs of small shop nonprofits. Whether our staff is trying to check a donor profile note from their cell phone on the road or managing gift acknowledgement from the office, Charityproud meets our needs. I really cannot emphasize enough the genuine relationship Charityproud staff builds with their nonprofit clients. They want to understand the challenges we face and work to create technology solutions to anything we bring to them. They are a tremendous asset to our organization as we seek to cultivate and grow our donor base. Pros Charityproud is an excellent donor database/CRM system that will save all nonprofits (and especially small nonprofits) time and money. It's very user friendly and intuitive in its functions. Donor profiles are easy to setup and manage. Donor engagement is a little time-intensive to setup, but is a vital tool for this software. Events are easy to manage. The survey function of this CRM is a big asset to smaller organizations that may not otherwise have access to survey software that easily integrates with their donor profiles. Customer service is second to none and goes well above and beyond any other CRM software company in the market today - our account manager is accessible, relatable, efficient, and genuinely cares about our work. We can build a real relationship with the Charityproud team, not wait for hours on a generic help phone line that wastes time. Cons The reporting function of Charityproud has been a little challenging for us. Part of this is because of poorly organized data that is a result of a lack of good data management at our organization historically and has no bearing on Charityproud's software. But it is sometimes difficult to export large quantities of raw data from Charityproud in a way we can work with in Excel for data analytics. I firmly believe most of these problems we've encountered would be resolved if our organization had cleaner data. We've also found the gift acknowledgement letter templates in Charityproud are a bit limiting as we've sought to create more graphic, dynamic gift letters for our donors with a minimal marketing budget. We've never encountered a problem we couldn't work around with the Charityproud team. Review Source Response from Alboddo Technology February 22, 2021 Thank you so much for sharing your feedback, Daniel--I hope we'll be able to reconnect in person again soon! SK Stephanie K. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "VERY Satisfied Clients" February 18, 2021 4.0 We are very happy with our choice to covert to Charityproud. We like supporting local businesses and have found the Charityproud team to be easy to work with and open to suggestions. About a year after we converted to Charityproud, we hired a new \[SENSITIVE CONTENT HIDDEN\]. In an effort to help get this person familiar with the system, we asked the Charityproud team to come out and provide an overview to the new hire and those of us who had been trained the year prior. What we discovered was that everyone learned a great deal from this refresher training. After having a year to work with the software, many of us had very different questions than when we were first trained. It was also a great time to work through some scenarios in real time. I suggested to \[SENSITIVE CONTENT HIDDEN\] that the company build into its package, a one-year refresher training. Pros We love the standard reports and find the dashboards extremely helpful to see where things stand at a glace. The software is very intuitive and easy to use. I don't hesitate to log in from my office or on my mobile device to find donor information or add a note to donor file. Our former software was so cumbersome that I often avoided the chance to use it as a resource. Cons The volunteer component does not include all of the tracking features we need for daily volunteers versus event volunteers buy we are hopeful this will be an expanded functionality at some point. Reason for choosing Charityproud We ultimately thought this software program would best meet our needs. Review Source Response from Alboddo Technology February 23, 2021 Thank you so much for sharing, Stephanie! I'm happy to hear the refresher training was so helpful. Regarding daily volunteers--I think our recurring volunteer opportunities and the calendar might be a good solution for you. Would you like me to have your Account Manager reach out with more information? TMS Tootsie Marie S. Office Manager Museums and Institutions Used the software for: 1-2 years ### "My Honest Opinion" March 3, 2021 4.0 LOVE having our contacts: donors, members, event attendees... all in one place. Also, volunteers (which I have yet to upload) and Board Members. Pros This software has a LOT to offer - my suggestion is that you have someone on your team that is dedicated to learning its many functions. While I am a daily user, that is largely based on aspects such as donations and memberships - which I process a quickly as possible. Once you are well versed in the system, it can work wonders! Cons So many layers exist and I feel that sometimes content is inadvertently hidden. Meaning, even a search doesn't turn it up so I have to count on our Account Manager to assist. It would be easier for me to SHOW someone what I feel is frustrating rather than try to explain it as it requires me to be on certain pages and clicking on specific items to describe. Unless a person is a true CharityProud guru, you can use a lot of valuable time on it. Reason for choosing Charityproud We didn't choose or review other products, this was based on a team members' previous experience. I had access to Salesforce in the past (and hated it), so I was confident when this was suggested that it would be an upgrade from the other software. No regrets. Review Source Response from Alboddo Technology March 5, 2021 Thank you for your feedback, Tootsie! Your Account Manager would be happy to hop on a Zoom call with you so you can show them where you're running into an issue. Please feel free to connect with them with any concerns--we want to make sure you feel comfortable navigating the platform. BM Barbara M. VP of Development Museums and Institutions Used the software for: 2+ years ### "The Best Option" February 12, 2021 5.0 When searching for a new platform, I reviewed over a dozen different options. I am very pleased that we chose CharityProud. We have had a wonderful experience. It's great to work with this company Pros CharityProud is extremely user friendly and intuitive. Additionally, it is easy to get needed reports. But, what truly sets CP apart from the rest is the great customer support. If there is an issue, support staff is accessible and helpful, and there no additional charge after you have used a certain amount of time. Cons I'm sure the software can always be improved. It has been my experience, that if something additional is needed, CP staff works to make it happen for the client. They are continuously working to improve their product. Reason for choosing Charityproud As previously stated, the cost, the unlimited customer service and the overall product performance. Review Source Response from Alboddo Technology February 15, 2021 Thank you so much for sharing, Barbara--I look forward to when we can see each other again in person! dB dominique B. Community Director Non-Profit Organization Management Used the software for: 2+ years ### "Love it!" February 17, 2021 5.0 Pros Charityproud is wonderful because the people who make the software are willing to work with the client. If there is not some function that would help our day to day, they are willing to take a look at how they can integrate that into the system. It is always updating and evolving to fit our needs. I also love how accessible the team is who helps troubleshoot. If I ever have a problem they are one call or email away. It also serves so many different functions to my non-profit. From tracking volunteers, selling tickets to events and running reports, that does not even touch all it does. It is easy for me to set up, and simple for my constituents and volunteers to interact with. Cons As things update, it would be nice to get some sort of update, letting me know the new functions, so I do not miss out. Reason for choosing Charityproud price, customer service Review Source Response from Alboddo Technology February 19, 2021 Thank you so much for sharing, Dom--it's been a pleasure working with you and your team! BB Bert B. President & CEO Non-Profit Organization Management Used the software for: 2+ years ### "Charity Proud Gets the Job Done" March 15, 2021 5.0 Pros We. had been using a combination of home grown Access databases and Excel spreadsheets to do Donor, Volunteer, Grant, Homeowner management. Charity Proud allow us to consolidate our efforts into one simple to use cloud based tool. We have expanded the use to tracking staff hours and homeowner payments. It is a very flexible application with excellent reporting capabilities. Also, the customer services has been exceptional. They have always been willing to help and always respond in a timely manner. Cons It would be very nice to have a module that supported Mortgage Servicing, including payment and escrow tracking with ability to link with Quickbooks. Review Source Response from Alboddo Technology March 17, 2021 Thank you so much for sharing, Bert! I'm happy to hear it's been a successful tool for you. We do indeed have a piece for mortgage servicing. Would you like me to have your Client Account Manager reach out to share how it works? RB Rachel B. Director of Community Inclusion and Advocacy Non-Profit Organization Management Used the software for: 2+ years ### "The Arc of Midland User Review" February 12, 2021 5.0 Our overall experience has been great while using Charityproud. We have been able to quickly pull reports needed to review our funding strategies and view our donor giving capacity-both of which are critical to a non-profit organization. Pros I like the ease of use when utilizing this software. I am a hands on learner and it is very easy to navigate and learn. The videos are super useful too! Cons There really isn't anything that I like least about the software. We did run into an issue when we recently held a photo fundraiser and did not have the capability to have the registrant upload a photo to the Charityproud registration page. Review Source Response from Alboddo Technology February 15, 2021 Thank you so much for sharing your feedback, Rachel! JF John F. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "User-friendly with excellent reporting and online giving options with seamless integration" February 12, 2021 5.0 Excellent customer service; excellent onboarding process; crisp clean design; excellent ease of use. Pros We purchased CharityProud as a CRM but we love the branded online giving page. It's a two-for-one at a fraction of the cost of other products like Network for Good. We are using CP this year to offer online event registration and raffle ticket purchases for the first time. It's amazing. Cons We have had a tough time uploading data, but that is largely because it was so hard to export data from our previous CRM. There are a few quarks like a propensity for using ALL CAPS as a default for acknowledgements that I don't love but there are workarounds. Review Source Response from Alboddo Technology February 15, 2021 Thanks so much for your feedback, John--we appreciate your business! MS Melissa S. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "We love Charity Proud!" February 22, 2021 5.0 Overall CP has been an awesome addition to our affiliate, and we are very glad that we made the change. Pros The Charity Proud software has a lot of great capabilities that have really helps us to expand on our existing fundraisers and programs, as well as helped us to launch new ones. We have also loved the great customer support and responsiveness of the CP team. Cons We hope that there may be a component down the road where we can pool together with other Habitat affiliates through CP to report our mortgage payments to the credit agencies. We still have to pay for the Keystone software for this feature alone. Reason for choosing Charityproud It has the best options for the best price. We also really liked the CP staff that we worked with as we vetted various companies. Review Source Response from Alboddo Technology February 23, 2021 Thank you so much for sharing, Melissa! We love working with your team and I'm so glad we were able to connect at the Midwest conference! KB Kendall B. Operations & Program Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Ongoing support is GREAT! " February 12, 2021 5.0 It is much easier to create reports and track income with Charityproud than before. We have loved the ongoing and continued support as well! Pros Charityproud has really great customer service and the support is really great. The company really listens to clients and comes out with new features at their request. It has made reporting and donor management within our organization so much more streamlined! Cons Integration and onboarding was a process, and it was much easier to learn more as we used the software. Some features don't exist in the platform that we could benefit from, but they usually respond well to suggestions or requests of clients. Reason for choosing Charityproud Local to Charleston area and cheaper than other options. Review Source Response from Alboddo Technology February 15, 2021 Thank you so much for sharing, Kendall--I look forward to when we can see each other in person again soon! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.