Average Ratings

3 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $17.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • x.ai
  • x.ai
  • United States

About Amy

AI scheduled meetings for smarter work days. Just CC or Slack our AI personal assistants Amy + Andrew, and theyll take over the back and forth of scheduling meetings so you can focus on more meaningful work. There's no app and nothing to download. You'll never miss an opportunity, since Amy + Andrew quickly respond to clients, contacts, and leads 24/7. With plans for Individual, Team and Enterprise (which all include free 1:1 training), you can differentiate yourself and your team with AI.


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Amy Features

  • Chatbot
  • For Healthcare
  • For Sales
  • Machine Learning
  • Multi-Language
  • Natural Language Processing
  • Predictive Analytics
  • Rules-Based Automation
  • Virtual Assistant

Vendor has not completed this information.


Amy Reviews Recently Reviewed!


Capterra-loader

Let AI Manage your calendar - you'll never go back

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love the fact that I can delegate the negotiation of a meeting time to customer support and they will take away the hassle and time involved in sorting it out manually. Additionally, they do so without resorting to an impersonal scheduling link option, and keep track of your availability in real-time.

Cons: As of yet, I have not found anything I dislike. The thing I like the least is that sometimes there are occasions where someone will respond to them directly and she is unable to at least send back some kind of cursory reply.

Overall: Leveraging x.ai's platform and my AI executive assistants, the customer support gives me back the hour of time per week that I would be otherwise committed to manually negotiating scheduling and calendar options. Additionally, as a consultant who focuses on technology solutions, x.ai is a great conversation starter and validates a lot of my recommendations to clients around technology and AI in particular.

Capterra-loader

Amy is only 'pretty good' and a bit of a letdown after other ai assistants I've tried.

Jul 25, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
Likely

Pros: Amy is remarkably easy to use. Just cc them in your email to a customer and she (it) will parse your natural language, read your connected schedule, and try to arrange a meeting with this customer. When it all works its seamless and magical. A polite and persistent secretary-in-a-can.

Cons: Two things: First, Amy pierces the veil and has a subscript in her email announcing her to be a virtual assistant. The whole idea was to get prospects to treat this nice young assistant graciously and agree to take a sales meeting. Now they know she's just software and can totally ignore her. I used to use Clara Labs and Clara actually had people thinking she was real... and had an 80% success rate while Amy is more like 15%.
Second -- she gets confused. I tested her scheduling me with my personal calendar and even though I 'accepted' these invitations from myself Amy kept coming back to report failure. For all I know those 85% of customers were actually interested and Amy reported them as no's. THIS IS A DEAL BREAKER. X.AI needs to fix these.

Overall: Great promise; poor execution. Wait until this product matures.

Easier and automated task scheduling made easy

Jan 27, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: Scheduling meetings that are communicated through emails are easily handled across the email account.

Cons: To schedule the tasks in the email, the process is little tedious within the email platform. It would have been better if the task was automated within the email platform.

Overall: Scheduling meetings and tasks within email platform