Average Ratings

8 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $17.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • x.ai
  • x.ai
  • United States

About Amy

We schedule meetings wherever work gets donein your inbox, in Slack, or in the calendar itself. And our personalized calendar page lets guests book time with you at the click of a button. We integrate with your favorite tools, like Zoom, Greenhouse, SalesForce, Intercom and more. No matter where and how you schedule a meeting our hyper-intelligent AI engine knows exactly when, where and how long you like to meet. Plans available for Individual, Teams and Enterprises starting at $8/user/month


Spotlight media placeholder

Amy Features

  • Chatbot
  • For Healthcare
  • For Sales
  • Multi-Languages
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)

Vendor has not completed this information.


Amy Reviews Recently Reviewed!


Capterra loader

Put the robots to work for you!

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: X.ai allows you to have a virtual assistant that will undertake the back-and-forth of nailing down a meeting for you. Just cc: your assistant in the first email to your target and mention to Amy that she should set up a (for example) a 20 minute phone meeting -- and then forget about it. Amy will access your calendar and try three times to offer and confirm a meeting day or time. If all goes well the meeting will simply appear in your calendar. She'll even schedule a Zoom meeting with the proper credentials once you connect her.

Cons: The only thing I don't like about the current version of Amy/Andrew is their excessive honesty! The signature line indicates that they are a "virtual assistant" trying to schedule meetings. I think this loses about half their value! I had used a different tool previously, Clara, from CLaraLabs, and most customers never realized she was a piece of software. "Will Clara be joining us?" and so on. Amy blows it by declaring herself to be artificial, and therefore no one need worry about ignoring her. ;-( I live in hopes that the company will rectify this 'features' forthwith.

Overall: The experience is good. I use Amy to nail down times and dates with customers in a sales process. Also, I created some voicemails in a young female voice claiming to be Amy ($5 well spent on Fiverr) to drop on customers prior to my email cc:d to Amy.

She has about 20% success rate in securing meetings but that's pretty good since I only deploy her against the toughest segment of customers. Win or lose, she saves me having to write the three extra email tries for each and every one. Big time-saver.

Capterra loader

An Awesome Alternative To Popular Scheduling Software!

Oct 02, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I really love Amy + Andrew because they are able to quickly look at my calendar and the preferences I set for them to quickly provide meeting times to my clients and then schedule it on my calendar and send an invite to the client so they can put it on theirs. Everything just works flawlessly and clients can quickly respond via email or pick from one of the available times. It's easy for me to use as well, all I have to do is CC Amy or Andrew in an email to a client and they will chime in to do the scheduling. These assistants really save me a lot of time!

Cons: Things Amy + Andrew could improve on include: Adding a minimum advance notice for appointments, they don't allow appointments for about 4 hours in advance but I would like to adjust this. Fortunately, I can tell Andrew to schedule for tomorrow or next week which helps me work around that. There's also no recurring appointment support which would be very helpful for some of my monthly clients. Also when clients email Andrew back accidentally they can unintentionally change the appointment. More or less though I can get around all of this by simply correcting or telling Andrew what to do which is easy enough over email or the web interface.

Overall: Amy + Andrew saves me a lot of time scheduling appointments with clients which makes it easier to communicate with clients and make money faster. Their customer support team is outstanding at getting back to me with feature requests and support issues and the team is always improving the product. Amy + Andrew are already 10x better than when I first hired them more than 6 months ago! Awesome! Can't wait to see how they improve at scheduling my appointments 6 months from now!

Capterra loader

X.AI saves me time and boosts my productivity

Oct 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I started using x.ai almost a year ago when I began working in higher education and soon realized that I could spend up to 30% of my working hours just trying to schedule meetings with students, staff and faculty. x.ai has given me back control over my calendar ... precisely by taking the chore of managing correspondence related to calendaring off of my to do list. I was happy to pay the monthly fee, and when I heard that the company plans to cut their monthly fee nearly in half I was elated.

Cons: There's very little not to love about x.ai. While there are still times when the software doesn't completely understand the responses it gets from my colleagues, they are very minimal ... no more than my own confusion at some of the replies I've gotten from my co-workers. And, x.ai is constantly updating and improving their software, so I'm very happy with the service.

Overall: x.ai (or "Amy/Andrew") is a smart, affordable work hack that keeps me focused on the work I need to do, by taking the work out of scheduling meetings and managing my calendar.

Great, value-adding service with a few bugs

Sep 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: CSR makes it super easy to schedule meetings. I can just CC them on an email and I'm good to go.

Cons: There are bugs/hiccups in the natural language interpretation that have not been fixed. These make to difficult to speak to CSR in plain English, and I have to be robotic at times. However, once you get used to it, it's okay. I feel like every time I write into support about a bug, I get the same response (that the engineers are investigating) but I haven't once gotten an update on any of the bugs that I've reported.

Overall: I schedule upwards of 20 meetings weekly. Though this software is flawed in some ways, it has already save me countless hours of time and pays for itself very quickly.

Capterra loader

Let AI Manage your calendar - you'll never go back

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact that I can delegate the negotiation of a meeting time to customer support and they will take away the hassle and time involved in sorting it out manually. Additionally, they do so without resorting to an impersonal scheduling link option, and keep track of your availability in real-time.

Cons: As of yet, I have not found anything I dislike. The thing I like the least is that sometimes there are occasions where someone will respond to them directly and she is unable to at least send back some kind of cursory reply.

Overall: Leveraging x.ai's platform and my AI executive assistants, the customer support gives me back the hour of time per week that I would be otherwise committed to manually negotiating scheduling and calendar options. Additionally, as a consultant who focuses on technology solutions, x.ai is a great conversation starter and validates a lot of my recommendations to clients around technology and AI in particular.

Capterra loader

Changed my life

Sep 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Holy crap this thing is amazing, I am telling everyone I know - Amy is so smart, she can handle complex requests and needs you wouldn't even imagine an AI was capable of. I love it.

Cons: The limit on the free subscription, but... I can't complain about the value for money.

Overall: I'm saving so much time, and my colleagues and clients are impressed with how futuristic I am!

Saves time

Sep 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The time saving is key, especially when coordinating meetings involving many different groups.

Cons: That the number of attendees is limited to 4. It would be better if this could be used for slightly larger groups

Overall: Overall the experience has been good, having arranged meetings with Amy. Most counterparts didnt know that they had received a message from an AI and thought it was a real person

Easier and automated task scheduling made easy

Jan 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Scheduling meetings that are communicated through emails are easily handled across the email account.

Cons: To schedule the tasks in the email, the process is little tedious within the email platform. It would have been better if the task was automated within the email platform.

Overall: Scheduling meetings and tasks within email platform