# TopFunnel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TopFunnel the right Recruiting solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167588/Clara/reviews --- TopFunnel 4.6 (16) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TopFunnel Ease of use 4.3 Customer Service 4.6 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Office Manager & Sustainability Coordinator Computer Software Used the software for: Less than 6 months ### "Schedule interviews with ease" January 9, 2019 4.0 Pros Clara helps you to schedule 1:1 interviews as well as complex sequence interviews. It has saved me countless hours in such a short time to get initial phone screens scheduled and in person interviews with back-to-back panels presentations too Cons Takes a little getting used to how it works, but the ability to customize your "personal-assistant" is really great Review Source AP Amanda P. Head of Talent & Impact Investment Management Used the software for: 6-12 months ### "Amazing platform for anyone working in Talent, Sales, Account Management, etc." June 1, 2021 4.0 Pros Ease of use, functionality, customer service, overall features Cons I wish it had more "ctrl+" functionality for ease of use when linking items in emails campaigns and also wish you could attach documents if the link isn't available (like for some job descriptions that are not yet posted). Another item is I wish there was a bit of a better way to see ALL emails that come through because a good number do go missed when the candidate/recipient replies and causes friction on losing out of some visibility for tracking and overall communication. Alternatives considered [Fetcher](https://www.capterra.com/p/180512/Fetcher/)[Gem](https://www.capterra.com/p/204052/Gem/)[Rolebot](https://www.capterra.com/p/215088/Rolebot/) Review Source VR Verified Reviewer Recruiter Food & Beverages Used the software for: 6-12 months ### "Review of TopFunnel" June 8, 2021 5.0 Pros I enjoy the nurture campaigns that I am easily able to send to candidates that I find on LinkedIn through top funnel. Cons I find that Clara can come across as a bit awkward to use with candidates. I find it odd to pretend like it's a real person even though the responses it makes come across as robotic - I do not use this feature. Review Source TN Thanh N. Recruiter Health, Wellness and Fitness Used the software for: 6-12 months ### "Sourcing made easier!" May 27, 2021 5.0 Pros Prior to using TopFunnel, I was sourcing through LinkedIn messages which I would have about a 30-35% response rate. With TopFunnel, I don't need to save the profile into our ATS system and I also get higher response rates, with 40-50%. It's so much for efficient and faster to source candidates. I also like that you can have TopFunnel add a "customized" sentence so that you don't have to! Cons Since it connects to your ATS platform, you need to have an active job in order to source for a role. I wish you could create a fake job and then add it into the ATS once the role is officially opened. This would help when doing more secretive sourcing, like if you needed to hire a backfill soon. Review Source ST Sandie T. Chief Operating Officer Non-Profit Organization Management Used the software for: Less than 6 months ### "It's like a dating app for hiring but with much better results" June 7, 2021 5.0 Overall, I was pleasantly surprised with how the process went and the final hiring outcome. I would recommend this to other employees; however, I would caution that you might be missing out on excellent candidates that do not build a professional online presence. Pros At first the software felt like a dating app for hiring. It helps you find potential matches for a particular job. I was skeptical about the quality and diversity of the candidates who would be contacted and respond. The results, however, were fantastic. We found several excellent candidates for the role and had no issue hiring our top choice. The time I invested into the process was focused on more high quality interactions with candidates rather than sifting through hundreds of resumes like we had previously in our former hiring process. Cons As a potential employer, it felt a little weird at first to "court" candidates who had never heard of our organization and didn't receive a job description with the initial outreach. I eventually added a link to a job description to make sure the candidate was really interested before having an initial screening call. Review Source MR Michael R. Technical Sourcer Computer Software Used the software for: I used a free trial ### "Great tool for AI driven sourcing, has limitations around manual sourcing " March 10, 2022 4.0 Good - it's a good LinkedIn extension tool with the option to have AI sourcing with a human touch. The sourcing team behind the AI does a great job of meeting your search criteria and making necessary adjustments. Pros The Chrome extension makes it easy to add candidates to projects and send them personalized outreach all in one place. Stream slots provide an additional stream of candidates coming through daily which allows for more focus in other areas. Cons Outside of the AI Stream candidates, this tool doesn't add much in the way of sourcing as there is no candidate search function. Review Source LH Liam H. Program Director Talent E-Learning Used the software for: Less than 6 months ### "Liam's TF Experience" June 1, 2021 4.0 I'm happy with TF. The feature set is making my job significantly easier and it's been a pleasure to work with the team. Pros I like the ability to bulk upload CSV files and send multiple emails. I like the easily viewable metrics on campaigns for A/B testing. I like the pre-set multi-step drip campaign. I like the ability to view candidates in Top Funnel directly with the condensed pop up view of their LinkedIn. I've enjoyed working with the TF team as support has been phenomenal. Cons Lag and data loss is the biggest downside by far (specifically, I lost previous email copy, webpages can take a while to load, and webpages can randomly jump between each other). The second is user interface attractiveness and user experience flow (sometimes I can feel a little lost and not as welcomed as I'd like in the product). Reason for choosing TopFunnel I was not involved in the initial decision to choose TF. Review Source NM Natalie M. Associate Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "90% Functional 10% Down" May 27, 2021 4.0 Pros It definitely streamlines the outreach process and automates follow ups so I don't have to think about it. The integration with LinkedIn is very helpful. Cons When Top Funnel is down which seems like about once a week, it really hurts our team's productivity. Not sure why updates are happening during normal business hours vs nights/weekends. Review Source TJ Tyler J. CEO Marketing and Advertising Used the software for: 6-12 months ### "The sourcing solution I didn't know I needed" May 14, 2021 5.0 Amazing. In our first 2 weeks I got 4 people who got to final interviews Pros TopFunnel takes a lot of the best practices from sales and marketing tools and applies them to sourcing and recruiting. I built up an audience of 50 candidates, using the TopFunnel browser extension on people's LinkedIn profiles, and set up a drip email sequence and we got 5 interviews out of it. 10% of the people I reached out to set up first interviews with us! I reached out to a similar-sized group in LinkedIn recruiters, and I got 1 response and it was a no. I've since canceled LinkedIn Recruiter and upgraded to a higher level of service on TopFunnel. Cons There is a learning curve because the product is so powerful, but the TopFunnel team works with you to help you understand how to utilize all the various features. Review Source VR Verified Reviewer Recruiter Computer Software Used the software for: Less than 6 months ### "Top Notch Product!" June 3, 2021 5.0 Pros The most impactful part is the AI assistance in scheduling interviews as well as sending out follow-up messages. It has saved me hours of administrative work! Cons It was a tool that was presented to us when I was hired so I did not have a say in the integration of it. I can't think of any negatives at this time. It's been a fantastic tool so far. Review Source dA daron A. recruiter Information Technology and Services Used the software for: Less than 6 months ### "TopFunnel " June 3, 2021 5.0 Pros The personal messages it crafts to the candidates is great. I love being able to write a campaign and let TF customized a personal message. Cons I wish there was an automated feature where if the campaign does't reach the candidate a linkedin message is sent automatically to the candidate :-) Review Source TB Tara B. Senior Talent Acquisition Partner Computer Software Used the software for: Less than 6 months ### "TopFunnl makes sourcing fun and more efficient! " June 1, 2021 5.0 I really enjoy using TopFunnel. The ease of use is there, with so many advanced functions. Pros I love the reporting function. I like seeing which campaigns are doing better than others and how many diverse candidates I'm reaching out to. Cons Having to reach out to one candidate at a time. It would be helpful if we could do a mass reachout. It's not the biggest deal but would save a few minutes while working on a search. Review Source aD alicia D. sourcer Design Used the software for: Less than 6 months ### "Useful Tool" May 28, 2021 4.0 I like using it. It has been helpful for finding talent. The metrics for how many people respond to messages is usually 10% and sometimes 3%, compared to LinkedIn which can yield 30%. All together, it is easy to use, and useful. Pros TopFunnel is super useful for sourcing. I like how it can find prospects email addresses. I find it useful when I am searching for candidates on LinkedIn. Cons It often breaks and the server goes down, making it unusable for an hour. Review Source KG Kathleen G. Human Resources/Recruiter Marketing and Advertising Used the software for: Less than 6 months ### "Making my life easier" May 14, 2021 5.0 It's rare to get immediate results with any recruiting solution, and that's what we got with TopFunnel. Finding and communicating with passive candidates is fast and easy, so that we have a more effective recruiting pipeline and process. Pros It is very, very easy to use, and we started getting great candidates actually responding to us immediately. Cons It currently doesn't flow through to Workable (our ATS), but I'm told that's coming in the future. Review Source JC Johnny C. Technical Recruiter Human Resources Used the software for: Less than 6 months ### "Johnny Certo" June 1, 2021 5.0 Pros I enjoy using the automation of outbounds and metric reports. Cons When reviewing campaigns a have to repeatedly click and refresh the project to see the list of candidates. Initially, it will take me to a large list of previously sourced candidates. Review Source SA Sudeepti A. HR Recruiter Human Resources Used the software for: 6-12 months ### "Amazing tool for recruiting sourcers " May 27, 2021 4.0 It is a really helpful tool and this will definitely increase your recruiting sourcing productivity Pros the ability to contact any candidate from a lot of recruiting platforms is really amazing Cons we need to send individual emails to each candidate and there's no bulk email option Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.