Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
eHungry provides restaurants with a custom-branded mobile and online ordering system. Restaurants can offer takeout, dine-in, curbside, delivery, catering and more to their customers. The service includes free setup, no monthly fees and no contracts. eHungry is always working to improve and provide a better experience for both the customer & restaurant.
Provider
eHungry
Located In
United States
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Documentation
Support
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk
Restaurant management solution for the food and beverages industry which helps with branded ordering, smartphone/tablet support, custom design, configurations, help center, SEO and more.
Content Source: eHungry
Based on other buyer's searches, these are the products that could be a good fit for you.
eHungry Reviews
Pros
The customer support are very helpful and quickly responses back. My favorite features are the cost and integrated POS and delivery app.
I like the fact that I always hear that my customers love using the app to order their pizzas. I also like the redundancy when orders come in so I know we won't miss an order.
Ehungry.com is probably the best website/software out there on the market compared to all other sites we have used.
Customer service is my favorite. The interaction, the response time, friendliness and the desire to help and make suggestion is amazing for what your paying.
Cons
This forced customers to choose their delivery time blindly. This creates frustration amongst our customer base and we lost of substantial amount of business.
Our only issue with ehungry, which forced us to go with another software, unfortunately, is that they are not equipped with a drop down time block for customers at check out.
We have seen steady annual online sales increases for over a decade. In 2020, the C0VID-19 outbreak accelerated that demand.
We began using eHungry a little over a year ago. We switched from our former ordering service because of their limited, or lack of, customer service.
"If our customer hits "submit" we get the order every time"
Overall: We have seen steady annual online sales increases for over a decade. In 2020, the C0VID-19 outbreak accelerated that demand. In all that time we have not experienced any downtime with eHungry. If we are open, eHungry is open.
Pros: Built in Redundancy is why we like eHungry software. When an online order is submitted by our customers, an audible voice alerts us that an order has been sent to our printer. A copy is sent to our email. A copy is sent to each manager's personal cell phone via text. We receive and automated phone call alerting our staff that there is an order on the printer. If the order monitor printer should fail, eHungry.com sends us a copy of the order by fax. This gives our staff the confidence that an order has not been missed. Taking this much effort to get the order into the hands of the staff is what we like most about this software
Cons: Would like to have built in integration with our QuickBook Online Accounting Software
"LEADER IN RESTAURANT ONLINE ORDERING SYSTEMS"
Overall: We have been delighted since the implementation with the customer service, integrations, and new updates.
Pros: Ease of use both for restaurant associates and customers.
Cons: So far, the system works as intended and advertised.
"D E B Rules "
Overall: Account manager is very responsive Smart and flexible.
Pros: My account manger. D. e. b. is the best hands down. She goes out of her way and is very diligent and knowledgeable about her field
Cons: Nothing bad to say. My account manager is the best. Hands down!
"eHungry is superior in every way!"
Pros: We have been using eHungry since 2019 and it became essential during covid restrictions. They have been absolutely wonderful to work with and their customer service is next level. Within minutes of sending in an email question, they have responded and made the necessary changes. You will never find customer support like this, especially for the reasonable price.
Cons: There is nothing that eHungry doesn’t do. It would be nice if they had their own cheaper payment processing rather than us using square, but again, not essential and we do have the option of paying in restaurant, we just choose not to give customers that option.
"Excellent "
Overall: Reliable fast
Pros: I like everything cause I never had a problem
Cons: I would love if they make integration with clover pos
