--- title: "Zoho Cliq Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Zoho Cliq the right Team Communication solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167639/Zoho-Cliq/reviews/" page_type: "reviews" language: "en" --- Zoho Cliq 4.6 (109) [View alternatives](https://www.capterra.com/p/167639/Zoho-Cliq/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Zoho Cliq Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews Jannifer J Functional Life Sciences ConsultantManagement Consulting, 10,001+ employeesUsed the software for: 1-2 years. “It is a very powerful tool that brings teams together in one place with its modern features. Whether it's through chatting, audio, or video calling, it is an excellent tool for everything.“ July 23, 2026 MS Mallory S Clinical Operations ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Its also sometimes difficult to scroll back through past chats as you can only go back to a date not a time.“ March 17, 2026 MS Mallory S Clinical Operations ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “In addition the pin feature is very helpful for easy reference of important messages. While you can hold meetings in Cliq, I prefer google meets as Cliq is sometimes buggy.“ March 17, 2026 Latoya G Support specialistEntertainment, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Sometimes I might go offline and I don't hear when a message comes in, not ignoring or ntn, just not updated and it causes conflict“ February 6, 2026 AA Adebayo A Engineering LeadHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “Another great feature about it is how you can start a messaging thread from a video conference call and the messages are persisted after the call ends.“ February 12, 2025 CS Connor S Brokerage Operations AssociateFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes, it can get a bit disorganized when we have a lot of group chats.“ November 29, 2024 Jannifer J Functional Life Sciences ConsultantManagement Consulting, 10,001+ employeesUsed the software for: 1-2 years. “This platform helps in completing any task easily because its interface feels very user-friendly, which also saves time.“ July 23, 2026 Wes P Principal Software EngineerComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The Mobile App version is buggy.“ May 12, 2025 ## Showing most helpful reviews Showing 1-25 of 109 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chinna Siva Krishna T. MERN STACK Developer Education Management Used the software for: 6-12 months ### "Great Tool for Zoho Users, Solid Team Collaboration Platform" April 28, 2025 4.0 Overall, Zoho Cliq is a good communication platform, particularly for teams that already use the Zoho suite. Pros Zoho Cliq is simple to use, integrates seamlessly with other Zoho applications, and provides real-time messaging with customizable channels. Cons Some of the features, such as voice/video calling, are not as refined or stable as those of rivals like Slack or Microsoft Teams. Review Source MS Mallory S. Clinical Operations Manager Hospital & Health Care Used the software for: 2+ years ### "Use Communication and Employee/Network Management Tool" March 17, 2026 4.0 Cliq is one of my most used applications at work. It is the primary source of communication in our telehealth network. I also use it as a helpful tool for employee and network management. We utilize the ability to direct message, create channels, and have group messages frequently. In addition the pin feature is very helpful for easy reference of important messages. While you can hold meetings in Cliq, I prefer google meets as Cliq is sometimes buggy. Pros I love the variety of features and permission sets. It is very helpful with a larger group of employees as a manager. The features I use most include calls, channel creation, pinning messages for organization, monitoring the network communication. Cons I think that it can be quite buggy at times with profile pics glitching or not loading messages. Its also sometimes difficult to scroll back through past chats as you can only go back to a date not a time. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Zoho Cliq Mainly features and permissions, like the ability to delete messages of other employees as an admin. Review Source VR Verified Reviewer Functional Life Sciences Consultant Management Consulting Used the software for: 1-2 years ### "An efficient Team Communication tool." July 23, 2026 4.0 Zoho Cliq is a very efficient tool that is well-known in the market for team communication. It is considered very useful for making tasks easier with the help of chatting, audio and video calls, and its automation features. It is also very easy to use because its interface is user-friendly and it saves time as well. I would recommend it because using it strengthens the connections between teams, due to which the business moves towards progress. Pros Zoho Cliq is a very special communication tool. The best thing about it is that it has many excellent features that make team communication smooth. With its help, teams can easily stay connected with each other. It is a very powerful tool that brings teams together in one place with its modern features. Whether it's through chatting, audio, or video calling, it is an excellent tool for everything. This platform helps in completing any task easily because its interface feels very user-friendly, which also saves time. It is considered useful for both small and large companies because while working, it truly helps in increasing productivity along with making your communications faster. Cons The thing I felt least liked about this platform is that sometimes the customization options and notification management feel a bit complicated, due to which the user has to face some difficulties. But I would also say that if you have to handle large-scale work in minutes, then its a very good platform either. These are my personal experiences. Review Source Rick P. Director Design Used the software for: 6-12 months ### "Solid team chat/collaboration app with an extensive development backend for customizations" May 21, 2019 3.0 I was impressed with the opportunities for developers but not with the UX. Pros Cliq integrates well with other Zoho apps, particularly helpful in Contact. All the basic chat and collaboration features are there in a familiar user interface. It's possible for advanced users to create extensions, custom integrations, bots, and commands with a powerful development backend and make these customizations available throughout your organization and team. Cons Unless you're already using a bunch of Zoho apps there's no reason to switch from Slack, Flock, or Asana, which area already mature platforms. Compared to these other apps, particularly Flock, the UI is a bit obtuse and hard to get a clear overview of. I particularly disliked the double panes within a chat window (opening the settings for a bot, for example). Review Source LB Leland B. President Marketing and Advertising Used the software for: 1-2 years ### "Slack alternative to those of us with limited software budgets" February 12, 2026 5.0 A great alternative to Slack. Very similar user interface, integrates nicely with the rest of the Zoho ecosystem. Pros Clean interface, easy to update settings, like how easy it is to invite new people to the platform. Easy to create channels and direct messages for different topcis. Cons Wish I didn't have to use MarkDown for some formatting, it's not how I think about formatting vs. some sort of easy to use tool bar to make the text more easily formatted. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) The slack pricing was way out of my budget based on the number of users. Love the platform, the pricing wasn't small business friendly. Review Source AA Adebayo A. Engineering Lead Health, Wellness and Fitness Used the software for: 2+ years ### "An Important Messaging and Collaboration Tool For Any Organization." February 12, 2025 5.0 Overall, we have had a great experience since we started using Zoho Cliq. Its user interface makes it easy to use both on the web and mobile apps. We also love that it is integrated into other Zoho tools and we can extend its functionalities using extensions. Another great feature about it is how you can start a messaging thread from a video conference call and the messages are persisted after the call ends. Aside from the hiccups we encountered when integrating with our custom system, we have had a wonderful experience using Cliq. Pros Zoho Cliq is a very good alternative to other messaging and collaboration tools. I like that it has a rich set of features for free! It allows for quick collaboration and instant messaging for both small and large teams and has a host of extensions that allow a user to extend its functionalities. Cons This is a great tool with lots of features but what we found lacking was proper documentation on how to extend some parts of it. We tried to integrate our external tool to post to Cliq and we had to dig through quite a handful of documentation to make some headway. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Zoho Cliq We were already using Zoho Mail and some other Zoho tools so it was easy to make the switch. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Cliq offered an easier way to quickly collaborate within our team. It also integrated with our other Zoho tools and had extensions for additional functionalities. Review Source VR Verified Reviewer Support specialist Entertainment Used the software for: 6-12 months ### "Cliq vx slack" February 6, 2026 5.0 Overall I'd say this is a very good app, I used it to communicate with clients and it worked well, no real complaint Pros The mobile feature, it's almost similar to slack And very responsive, a very good tool in my opinion Cons Sometimes I might go offline and I don't hear when a message comes in, not ignoring or ntn, just not updated and it causes conflict Review Source CP Calvin P. Sales and Solutions Manager Information Technology and Services Used the software for: 2+ years ### "Reliable team chat with strong meeting functionality." August 20, 2025 5.0 Video calls make client demos a breeze, file sharing is ideal for design assets, and we've cut down on email noise substantially. Security permissions allow us to manage client access to sensitive channels without closing off open team comms. Pros Zoho Cliq's threaded conversations and group chats categorize our dev discussions by project. Screen sharing on code reviews is as open as day, and message search allows us to find technical choices from weeks past when debugging client problems. Cons High learning curve compared to Slack, and some messaging features feel clunky compared to alternatives. Review Source Wes P. Principal Software Engineer Computer Software Used the software for: 1-2 years ### "Zoho Cliq Hits the Spot for Ad-Hoc Project Teams." May 12, 2025 4.0 We use Cliq for small informal projects that come and go over time; and have diverse team members. Pros It makes it easy to create a channel for a project, that provides for efficient sharing of data to all project members. Offers excellent privacy and flexibility. Cons The Mobile App version is buggy. The learning curve is a burden at the beginning. Review Source DT Daniel T. IT Engineer Automotive Used the software for: I used a free trial ### "Affordable option for some one already using Zoho products" April 7, 2025 4.0 For some who uses Zoho products, this is a good tool to buy it integrates well with the other Zoho applications. There are some small issues with this but with the cost and features available it make it a solid contender. Pros The interface is easy to use and navigate. Like all Zoho products it integrates into the zoho ecosystem. The pricing is very affordable compared to other options on the market Cons Zoho Cliq sometimes freezes in meetings and on the mobile app, this needs to be fixed but it is not a regular occurrence. There can be a delay on notification in the mobile app Review Source WC William C. CEO Online Media Used the software for: 6-12 months ### "Amazing App" April 29, 2025 5.0 It has been seamless, great customer support, and little to no technical issues. It has been a real pleasure. Pros Easy navigation allowed for a seamless experience with a team of 5 developers and 2 managers. Cons That it's not decentralized to allow me to have more certainty nothing will be stolen or compromised. Review Source HL Harsh L. Developer Computer Software Used the software for: Less than 6 months ### "Mastering Team Communication with Zoho Cliq" January 24, 2025 5.0 Overall experience with Zoho Cliq is good it provides a solid platform for team collaboration with useful features like channels, calls, and file sharing. Pros Zoho Cliq gives communication with features like channels, audio/video calls, and screen sharing, making team collaboration efficient. Its robust data retention secure and organized management of business communication. Cons Zoho Cliq's user interface bit difficult, especially with multiple channels and integrations. Review Source AM Aloice M. Administrator Information Technology and Services Used the software for: 1-2 years ### "Unified Communication With Zoho Cliq" May 10, 2024 5.0 Zoho Cliq has made life easy for me by helping do my activities remotely and at my own comfort. Pros The amazing Video calls that link me with my clients and the ability to chat and have meetings in one platform. Zoho Cliq is easy to use. Cons No dislike what's so ever with this platform. Review Source VR Verified Reviewer Digital marketer Publishing Used the software for: 1-2 years ### "Excellent Team Collaboration Software" August 10, 2022 5.0 We do create separate groups for project discussions. This helps us to stay connected. Even though all our employees are located in different places we feel connected because of this tool. Excellent tool for remote work management. It also allows us to make video calls. Zoho cliq has improved our team collaboration and helps us to work effectively. Pros All our employees are connected through Zoho cliq. This makes our internal communication easy. It allows us to chat, make calls and share files with our teammates. It has all the features of a chat application. We can even share our screen with our teammates. Cons Unable to add a new person in between a call. We feel that it’s a bit pricey. There is a delay in mobile notifications. Review Source OA Omid A. Solutions Engineer Computer Hardware Used the software for: 2+ years ### "Zoho Cliq Review" May 30, 2024 5.0 Pros Zoho Cliq is an important part of our business. It empowers our team to have real time communication with a simple to use platform. The thread functionality makes it easy to stay organized. Cons The learning curve to find messages took a bit for some of our users, but now it has become second nature. Review Source AT Alan T. Service Director Financial Services Used the software for: 1-2 years ### "Fast, easy and VERY effective" March 23, 2022 5.0 Cliq has provided us with a quick, easy and seamless way to connect, share data and keep our teams in constant contact with each other. Pros Fantastically easy to use with a rollout that was as close to "instant" as possible. Loads of features, but very user friendly and intuitive interface. Cons As we already use Zoho CRM, integration was fast, easy and "painless". From a purely aesthetic point, a few members of our team have grumbled about wanting more personalization options. Review Source EH Evan H. Owner Real Estate Used the software for: 2+ years ### "If you use Zoho and Slack, you should be using Cliq instead." October 6, 2022 5.0 Pros There is a super simple onboarding and very clean UI. It is also extremely automation friendly. Cons The mobile app does tend to have some bugs and crash fairly frequently. It is much better than other Zoho mobile apps, however. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Zoho integrations Review Source VR Verified Reviewer Chief Operations Officer Computer Software Used the software for: 1-2 years ### "Slack-like chat, much cheaper and with some useful extra features" September 26, 2018 5.0 We moved to Cliq from Slack, as it included all the features we needed - but we didn't have to pay for them. The chats are logged in Zoho Connect as well. We use it for project chat, updates etc. Pros Integrates fully into the Zoho ecosystem, cheap, allows broadsheet layout, easy to use with external users Cons Occasionally buggy although Zoho continue to make improvements. Not as many native integrations available off the shelf and that means having to get developers for web hooks. Review Source HK Haridas K. Auditor Financial Services Used the software for: 1-2 years ### "Zoho Cliq -An intra-company communication platform" November 27, 2022 4.0 It is a really nice piece of software for internal communications. Pros It is extremely simple to use and similar to WhatsApp. It allows businesses to communicate with their employees internally and makes it simple to share documents. Cons I didn't notice any cons with this software. Review Source CR Celize R. gerencia Retail Used the software for: 1-2 years ### "We are in sync" April 8, 2021 5.0 And we have staff just a touch away. Facilitating communication. Pros We always need to be in contact with employees. Zoho Cliq simplifies your team's communication with organized conversations, easy to find information Cons I can't do a data analysis of participation and poor storage of documents. Review Source LL Lisa L. Business Development Consumer Services Used the software for: 6-12 months ### "Keeping in Touch with the Important Stuff " October 7, 2020 5.0 Now that companies have more employees working from home, it is so important to not feel disconnected or on your own. Being able to check in with co workers or clients instantly is so much more productive. I can reach more people with information I need so quickly. This allows me to give the best customer service I can. I can keep the customer at ease knowing that I am not making them wait and they know I am working on getting the answers they need so we can complete what they called for and get on with their day. Ending a call quickly and successfully is what makes for a great customer experience. Pros I really like being able to get my question to a client or a co worker quickly is extremely important in my job. Cons If there was the ability to have a few canned responses or FAQ to ease the effort of speaking with a client and typing at the same time would be a nice feature. Review Source AI Abraham I. Digital Advertiser Marketing and Advertising Used the software for: Less than 6 months ### "Alternative instant chat App " December 28, 2023 4.0 I enjoyed using Zoho cliq for communication and also you can set when you are available or away on the app. Pros The functionality of scheduling chat for a later time. Cons You need an email to sign up on the service unlike other messaging platforms. Review Source Anand B. Research Analyst Management Consulting Used the software for: Less than 6 months ### "Zoho Cliq Review" March 8, 2023 4.0 Pros It is a safe and secure platform where we can message and call our internal employees anytime. We can attend the meeting or organize the meeting with others. Cons Data consumption is very high. The interface needs to be better. Sometimes we will not get a notification when your not using the application Review Source AM Anyugel M. Used the software for: 6-12 months ### "Very goos tool to communicating with my work team" March 23, 2018 5.0 Pros I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool Cons I consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful Review Source AW ARLENE W. Owner Used the software for: 2+ years ### "Can send a chat instead of using my phone to send a text. Sometimes it's faster. " March 21, 2018 5.0 Pros Not just for chatting. Can send and view audio and videos, Send shared files and each team member can have their own account. Cons If I had to choose one thing I like least it would be I would like to see more emoticons. I like using them so more variety would be nice. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.