# Page 2 | Zoho Cliq Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zoho Cliq the right Team Communication solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167639/Zoho-Cliq/reviews

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Zoho Cliq

4.6 (108)

[View alternatives](https://www.capterra.com/p/167639/Zoho-Cliq/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Zoho Cliq

## Showing most helpful reviews

Showing 26-50 of 108 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

Aleksandra P.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "The ultimate collaboration platform for teams of all kinds"

March 5, 2025

5.0

I’ve had a fantastic experience with Zoho Cliq! It’s such a user-friendly and affordable tool for staying connected with my team. From group chats to file sharing and video calls, it really has everything we need. I definitely recommend it!

Pros

It's a much more affordable alternative to other team communication platforms.

Cons

Integrates well with other Zoho apps, however, other than that, there are very few integration options available. They could do better.

Review Source

Wes P.  
Principal Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Zoho Cliq Hits the Spot for Ad-Hoc Project Teams."

May 12, 2025

4.0

We use Cliq for small informal projects that come and go over time; and have diverse team members.

Pros

It makes it easy to create a channel for a project, that provides for efficient sharing of data to all project members. Offers excellent privacy and flexibility.

Cons

The Mobile App version is buggy. The learning curve is a burden at the beginning.

Review Source

ES

Elena S.  
Marketing Manager  
Biotechnology  
Used the software for: Less than 6 months

### "Good tool, simple and with good design, very user friendly"

February 13, 2025

4.0

Good tool, simple and with good design, very user friendly. Never had an issue with this when it came to internal meetings.

Pros

I could call my coworkers even though we were in different countries in a very easy way, practical for phone calls, like prospecting.

Cons

Is not very known with other enterprises so its complex to be able to connect through this platforms with other companies.

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)

We wanted to try a different tool for internal messaging.

Review Source

WC

William C.  
CEO  
Online Media  
Used the software for: 6-12 months

### "Amazing App"

April 29, 2025

5.0

It has been seamless, great customer support, and little to no technical issues. It has been a real pleasure.

Pros

Easy navigation allowed for a seamless experience with a team of 5 developers and 2 managers.

Cons

That it's not decentralized to allow me to have more certainty nothing will be stolen or compromised.

Review Source

SR

Skip R.  
Owner  
Maritime  
Used the software for: 1-2 years

### "Cliq it for great network."

March 23, 2025

5.0

Excellent tool for communication within an organization.

Pros

Fast, efficient communication with staff and associates.

Cons

Being included in group chains you have no interest in.

Review Source

VR

Verified Reviewer  
Director  
Media Production  
Used the software for: Less than 6 months

### "Good Chat System with Zoho Integrations"

February 16, 2025

5.0

Overall good experience, integration to the ZohoCRM was the priority

Pros

Easy to use, integrated into ZohoCRM, low cost

Cons

Nothing comes to mind about negative features

Review Source

LM

Lizbeth M.  
Customer sucess  
Internet  
Used the software for: Less than 6 months

### "Excelente chat interno "

January 5, 2025

5.0

Es genial que zoho integre una herramienta propia para mantener comunicado al equipo de trabajo

Pros

Excelente herramienta de comunicación interna entre colaboradores

Cons

Necesitas un plan superior para tener la herramienta adicional

Review Source

CTAS

Cornelius Tian Andi S.  
Owner  
Farming  
Used the software for: Less than 6 months

### "Zoho Cliq Review"

April 14, 2025

5.0

Zoho Cliq was really good platform anyway

Pros

Easy to use for team communication and collaboration

Cons

Less familiar with this platform for the first time

Review Source

AW

Alexandra W.  
Facilities Manager  
Computer Software  
Used the software for: Less than 6 months

### "Révolutionner la communication d'équipe avec Zoho Cliq"

August 7, 2024

5.0

Pros

La fonction de messagerie instantanée a rendu la communication d’équipe ultra rapide et efficace.

Cons

Parfois, l'application mobile peut être un peu lente à charger.

Review Source

VR

Verified Reviewer  
servicio al cliente y administración  
Alternative Medicine  
Used the software for: 1-2 years

### "Mejora la comunicación interna de tu empresas"

May 8, 2023

4.0

Pros

Es un software de comunicación fantástico y fácil de usar para nuestra empresa. Se integra a la perfección con otras aplicaciones de Zoho, agiliza procesos a través de conversaciones organizadas, intercambio de archivos y llamadas de audio y video.

Cons

A veces se pone un poco lento al momento de compartir archivos

Review Source

NW

Noah W.  
CEO  
Research  
Used the software for: 1-2 years

### "Cliq or Slack - we've used both and stuck with Cliq"

April 5, 2022

5.0

Cliq is a great addition when using other Zoho apps. I haven't used it as a stand-alone app so I can't comment on that, but so far we are impressed with all the features of Zoho One and the integrations available. I recommend it. Their support is a little slow and responses are vague, but the help pages and online knowledge base are a good reference. Most issues get resolved but it usually takes more than one or two back and forth emails.

Pros

Integrates well with other Zoho One apps. Cliq is easy to use for internal users. Slack is easier for external and other organizations but Cliq has that feature, just not as user-friendly. Cliq also has threads, custom channels, and a lot more flexibility when utilizing other Zoho products.

Cons

The threads are new and it can be a little difficult to keep track of them but the search function works well to find everything. The only other con would be getting external users (subcontractors) integrated to chat with employees. If Cliq could make adding external users easier and give some ability to join all channels instead of just external ones, it would be much better.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

We integrated Zoho One for the business.

Review Source

Jared L.  
Business Development  
Renewables & Environment  
Used the software for: 2+ years

### "Zoho Cliq is a great replacement for standard texting between your team on a secure platform"

October 13, 2022

4.0

Easy to use. Easy to deploy. No real issues over the years i've used it

Pros

The real-time chat is just as seamless as using your phone's regular text feature

Cons

Once and a while we would have a momentary issue with adding a new team member

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Already using all other Zoho software services

Review Source

Nitin S.  
Senior graphics designer  
Information Technology and Services  
Used the software for: 6-12 months

### "Cost effective cloud solutions for team messaging and collaborations"

May 5, 2022

4.0

Entirely zoho clique is really affordable cloud solution with lots of useful features for a small or medium team. Team chat works like charm as its multicolumn design helps to reduce clutters while dealing with individual chats. I will recommend it if you're already a existing zoho user.

Pros

I have been using zoho products for last 3 years and zoho clique is best option for me and my team to get a better cloud chat application for realtime collaborations. I liked their multicolumn design thats make our work rrally easy to get access to our previous team data. Creating space for team group is really easy and a no brainer work.

Cons

First and foremost improvement I will love to see is having better management of alerts in the form of in office and out of office or do not disturb. Second, as I have multiple team I need to join multiple accounts but I cannot join multiple team accounts in zoho clique.

Review Source

AM

Aloice M.  
Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Unified Communication With Zoho Cliq"

May 10, 2024

5.0

Zoho Cliq has made life easy for me by helping do my activities remotely and at my own comfort.

Pros

The amazing Video calls that link me with my clients and the ability to chat and have meetings in one platform. Zoho Cliq is easy to use.

Cons

No dislike what's so ever with this platform.

Review Source

Ankush B.  
Manager Finance  
Information Technology and Services  
Used the software for: 2+ years

### "Zoho Cliq: Quick chat and communications"

July 16, 2022

5.0

Zoho Cliq is a product of Zoho universe and consists all the features needed in a instant messaging app. Value for money tool and highly recommended for small and medium organizations.

Pros

Zoho Cliq is feature loaded tool and have following pros: - Easy to chat and communicate with team members - Design automated messages through bots - Share files and provide specific access to files and folders - Collaborate and complete tasks - Access to Zomojis and Emojis - Create channels and groups for specific topics and discussions

Cons

Zoho Cliq is powerful tool having lots of features but interface lags and a bit choppy. Also, the mobile app needs lots of improvement.

Review Source

AA

Adebayo A.  
Software Engineer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A simple to use team communication and collaboration tool"

December 16, 2022

5.0

We used Zoho cliq extensively for communication and collaboration. The integration with Zoho mail and our Zoho desk tools has made the experience even better.

Pros

We have used Zoho Cliq for over 2 years and it has been a great experience so far. Its user interface is quite simple and it is integrated with other Zoho products which makes it more appealing. One can start a Zoho video/audio meeting, take notes in the meeting and notes would appear as a chat in Cliq. Meetings can also be scheduled and reminders set and one can be certain to get both app notification and email notifications.

Cons

Zoho cliq have this good feature called Schedulers. They are very useful for doing some repetitive tasks. But they can be quite difficult to set up.Also we have had a couple of complaints about the some of our users not getting push notification on the mobile app.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

We switched from slack because it was becoming more difficult to use. The app and web version was also quite slow for us at the time. It also made sense since we were already using Zoho mail

Review Source

VR

Verified Reviewer  
Owner/Broker  
Financial Services  
Used the software for: 2+ years

### "Zoho Cliq"

January 23, 2023

5.0

I love it and it's a great alternative for those using competitors products that do the same thing.

Pros

Zoho Cliq is a great way to communicate instantly and seamlessly with anyone on my team. I would be lost without it.

Cons

There is nothing I dislike about this software product. It does exactly what was promised and is very easy to use.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

it's better and connects to my Zoho CRM

Review Source

VR

Verified Reviewer  
Digital marketer  
Publishing  
Used the software for: 1-2 years

### "Excellent Team Collaboration Software"

August 10, 2022

5.0

We do create separate groups for project discussions. This helps us to stay connected. Even though all our employees are located in different places we feel connected because of this tool. Excellent tool for remote work management. It also allows us to make video calls. Zoho cliq has improved our team collaboration and helps us to work effectively.

Pros

All our employees are connected through Zoho cliq. This makes our internal communication easy. It allows us to chat, make calls and share files with our teammates. It has all the features of a chat application. We can even share our screen with our teammates.

Cons

Unable to add a new person in between a call. We feel that it’s a bit pricey. There is a delay in mobile notifications.

Review Source

VR

Verified Reviewer  
Associate QA Teste  
Computer Games  
Used the software for: 1-2 years

### "Cliq : Convenient Communication Software."

October 7, 2023

4.0

Zoho Cliq provides increased productivity, streamlined workflows and better communication with teams and organizations thus offering users and organizations a more efficient, flexible, and organized way to work together.

Pros

Zoho Cliq has made the communication in my enterprise exponentially simple, by the way it is designed even a toddler would be able to use it with ease.Secondly the customer support that Zoho offers is miles ahead compared to other communication softwares. They are always reliable and their team are really well versed in what they're doing.Since the inception of my enterprise I've been using Zoho Cliq and I can confidently say that I frequently use the product. Apart from that it also has numerous features that has really helped me in many ways

Cons

The only thing that I dislike about the product is that it has limited team collaboration tools, which at times causes problems when the team tries to collaborate on a big project.

Review Source

Santhiya R.  
Executive Hub Operations  
Warehousing  
Used the software for: 2+ years

### "Zoho Cliq Review"

April 27, 2023

4.0

Pros

Zoho Cliq is user-friendly and easy to communicate. It is effective while also being incredibly simple to use. The mobile application's user interface is more straightforward and concrete.

Cons

Sometimes message notifications will not get. Keeping track and data across different apps can sometimes be a hassle

Review Source

AK

Avijeet K.  
UX Designer  
Information Technology and Services  
Used the software for: 6-12 months

### "A helpful collbration tool for small to mid level companies"

January 2, 2022

5.0

Overall this is a an amazing software for collaboration and even for teams which just want something to communicate

Pros

The @mentions is one of the most helpful features of this product. Help me not to miss any important message tagged with my name

Cons

The background color sometimes makes me feel that the interface is a little cluttered. Maybe use of a lighter background will be helpful .

Review Source

AT

Alan T.  
Service Director  
Financial Services  
Used the software for: 1-2 years

### "Fast, easy and VERY effective"

March 23, 2022

5.0

Cliq has provided us with a quick, easy and seamless way to connect, share data and keep our teams in constant contact with each other.

Pros

Fantastically easy to use with a rollout that was as close to "instant" as possible. Loads of features, but very user friendly and intuitive interface.

Cons

As we already use Zoho CRM, integration was fast, easy and "painless". From a purely aesthetic point, a few members of our team have grumbled about wanting more personalization options.

Review Source

VR

Verified Reviewer  
Demand Generation Specialist  
Computer Software  
Used the software for: 6-12 months

### "Zoho Cliq Review"

April 21, 2024

5.0

It's really a useful team communication software, we can do instant chat with the team members. We can update our availability status to the team members.

Pros

Zoho Cliq is easy to deploy. Zoho Cliq integrates perfectly with other Zoho softwares like Zoho CRM, Zoho People. Zoho Cliq mobile version is very useful to chat with team members at break time.

Cons

Everything is good about Zoho Cliq, nothing to mention as dislike about Zoho Cliq.

Review Source

EE

Elisa E.  
CEO  
Consumer Services  
Used the software for: 1-2 years

### "Easy to Use Communication"

February 13, 2020

5.0

Using cliq to improve communication within our company has helped a lot. However, I have not had the best experience with Zoho customer service in general one time. Other times, I had a great experience.

Pros

This is fantastic and easy to use communication software for within our company. It integrates seamlessly with other zoho applications and with other external applications. We have significantly increased productivity since using this.

Cons

There are some drawbacks, such as you are limited in character amounts that you can write for messages, but overall I like most of the features and it has improved over time. Another issue is that we cannot figure out how to integrate clients on to the platform without purchasing new user licenses. It was my understanding that you could have clients communicate as "visitors" within some particular channels in cliq that you designate but not have to be on a license. However, I have yet to be able to make this work.

Reason for choosing Zoho Cliq

The integration as previously stated.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Zoho Cliq integrated better with the other zoho products we have been using.

Review Source

Susang R.  
Product Marketer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great platform for internal communication but lacks features"

July 7, 2022

4.0

The platform is good, but due to the constant bugs and glitches, my overall experience with it is not so smooth

Pros

Through Cliq, it is very easy to make calls and set up our availability. I like the ease with which I can communicate with my peers using Cliq.

Cons

While sharing my screen or on-call with someone, the software freezes for a couple of minutes and resumes back. This glitch makes my experience not so great with Cliq

Review Source

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