# Page 3 | Zoho Cliq Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Zoho Cliq the right Team Communication solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167639/Zoho-Cliq/reviews --- Zoho Cliq 4.6 (108) [View alternatives](https://www.capterra.com/p/167639/Zoho-Cliq/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Zoho Cliq ## Showing most helpful reviews Showing 51-75 of 108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EH Evan H. Owner Real Estate Used the software for: 2+ years ### "If you use Zoho and Slack, you should be using Cliq instead." October 6, 2022 5.0 Pros There is a super simple onboarding and very clean UI. It is also extremely automation friendly. Cons The mobile app does tend to have some bugs and crash fairly frequently. It is much better than other Zoho mobile apps, however. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Zoho integrations Review Source SG Sriram G. Associate Graduate Engineer Information Technology and Services Used the software for: 6-12 months ### "Zoho Cliq" May 7, 2023 5.0 Zoho Cliq is a user-friendly communication platform Pros Zoho Cliq helps you to rewrite the message that you have sent before and you can also send the notification for the edited message, multiple chats can be done easily and also provide a high-quality screen-sharing process. Cons It is not easy for beginners they need some time to get familiarized with the application. Only Zoho users can use it for free. Review Source CN Clalsen N. MÉDICO Alternative Medicine Used the software for: Less than 6 months ### "Zoho Cliq é comunicação na palma da mão instantaneamente" May 10, 2023 5.0 Muito positiva. Fácil, intuitivo e sem travamentos Pros Gosto da facilidade e rapidez do aplicativo e da página web Cons As vezes os áudios dão erros e não consigo ouvir Review Source VR Verified Reviewer Project Manager Management Consulting Used the software for: 6-12 months ### "Well integrated, versatile and easy to use chat software" May 7, 2019 5.0 Communicating with Zoho Cliq feels effortless and intuitive. You can chat, make video/phone calls and more. Pros As a Zoho One User Zoho Cliq is a no brainer. It integrates incredibly well with the Zoho Suite and it's very easy to create new integrations with Zoho Creator. What I probably like best about Cliq is the 3 column layout that allows me to chat in 3 different chats at once. Cons The desktop app for Mac feels a bit like a browser version and has some quirks where you need to reload the app in order for it to work. Alternatives considered [Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Zoho Cliq The integration with the whole Zoho suite is flawless and easy making it our prime choice. Review Source VR Verified Reviewer Chief Operations Officer Computer Software Used the software for: 1-2 years ### "Slack-like chat, much cheaper and with some useful extra features" September 26, 2018 5.0 We moved to Cliq from Slack, as it included all the features we needed - but we didn't have to pay for them. The chats are logged in Zoho Connect as well. We use it for project chat, updates etc. Pros Integrates fully into the Zoho ecosystem, cheap, allows broadsheet layout, easy to use with external users Cons Occasionally buggy although Zoho continue to make improvements. Not as many native integrations available off the shelf and that means having to get developers for web hooks. Review Source VR Verified Reviewer Technical Support Specialist Computer Software Used the software for: Less than 6 months ### "Excellent communication tool" May 27, 2022 5.0 Pros This is a robust communications platform, excellent for remote and hybrid workplaces. The UI is clean but still full of features and integrates very well with other Zoho products. My two favorite features are the custom bots and the multi-conversation panel. Cons Audible alerts are annoying and there are not as many ways to personalize the experience as I would expect. Review Source HK Haridas K. Auditor Financial Services Used the software for: 1-2 years ### "Zoho Cliq -An intra-company communication platform" November 27, 2022 4.0 It is a really nice piece of software for internal communications. Pros It is extremely simple to use and similar to WhatsApp. It allows businesses to communicate with their employees internally and makes it simple to share documents. Cons I didn't notice any cons with this software. Review Source MHM Muhammad Hassaan M. Data Engineer Environmental Services Used the software for: 1-2 years ### "Good product, But needs improvement" November 10, 2021 4.0 Would recommend to small companies with small budget. Pros Pricing, API support, integrates well with Zoho Ecosystem. Cons A bit immature product when compared to Slack Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Zoho Cliq pricing Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Slack is costlier Review Source CR Celize R. gerencia Retail Used the software for: 1-2 years ### "We are in sync" April 8, 2021 5.0 And we have staff just a touch away. Facilitating communication. Pros We always need to be in contact with employees. Zoho Cliq simplifies your team's communication with organized conversations, easy to find information Cons I can't do a data analysis of participation and poor storage of documents. Review Source Scott F. Installer/sales Used the software for: 6-12 months ### "Zoho Cliq is a great instant messenger" May 7, 2018 5.0 I get the benefit of chatting with my coworkers without leaving my applications I use on a daily basis. Pros works great on a desktop or laptop, it is built right into the Zoho CRM, so when I have a question for my co-workers I know they see it right away when I send them a message through Cliq Cons phone app either I haven't tried it or it sucks really bad. I'm not sure which it is. I hope they make it a little easier soon Review Source TM Tanya M. Operations Manager Environmental Services Used the software for: 6-12 months ### "Obvious Choice for Zoho Users" October 16, 2019 5.0 We use Zoho Cliq for our team communication. We have one on one chats, and group chats to keep in communication between all of our remote workers. As we don't see each other in person much, having a way to keep a rapport through chat is important to us. In addition we value quick messages to communicate information, or questions. Pros The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well. Cons The mobile app can have a lot of input lag. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Zoho Cliq Integrated already into our system. Review Source Matt M. Co-Founder Marketing and Advertising Used the software for: Less than 6 months ### "Powerful, but daunting. " January 3, 2019 4.0 Overall, It's a welcome upgrade from what we were using previously (Telegram). Our whole team is unified in one place and we're able to collaborate much more quickly. Pros As with all products in the Zoho One Suite, my favorite part is how deeply Cliq integrates with the rest of our tools. I get new messages for every new paid invoice, new leads in the CRM, new appointments with customers etc. It's deeply configurable and can do pretty much anything that Slack can do. Cons It's tedious to set up. Nothing Zoho makes is EASY out of the box. They take a bit of time to figure out and customize. Cliq is no different. We're still barely scratching the surface on what Cliq is capable of because we haven't invested the resources to figure out all the options! Review Source VR Verified Reviewer Founder and CEO Facilities Services Used the software for: 6-12 months ### "I do not understand the need for this program" March 30, 2019 3.0 Pros Overall every Zoho platform we have has made life easier or more efficient. This is a software that does have benefits. It allows us to communicate on an inhouse and professional program. It could be through messages, videos or more. This can make communication easier and more efficient for the office, but it is not perfect. Cons This is the most redundant software package I have ever had. Between emails, our office phones and texting I do not understand why we need this software. The only benefit is that it is more professional and exclusively inner office. Yes, I cannot drunk zoho cliq video call my boss, but any professional should be able to do that without this software. I am not impressed and try my best to avoid this software daily. Review Source LL Lisa L. Business Development Consumer Services Used the software for: 6-12 months ### "Keeping in Touch with the Important Stuff " October 7, 2020 5.0 Now that companies have more employees working from home, it is so important to not feel disconnected or on your own. Being able to check in with co workers or clients instantly is so much more productive. I can reach more people with information I need so quickly. This allows me to give the best customer service I can. I can keep the customer at ease knowing that I am not making them wait and they know I am working on getting the answers they need so we can complete what they called for and get on with their day. Ending a call quickly and successfully is what makes for a great customer experience. Pros I really like being able to get my question to a client or a co worker quickly is extremely important in my job. Cons If there was the ability to have a few canned responses or FAQ to ease the effort of speaking with a client and typing at the same time would be a nice feature. Review Source Ryan P. Medical Student Hospital & Health Care Used the software for: Less than 6 months ### "Fairly cheap messaging service" July 5, 2022 4.0 Pros It is relatively cheap. It gives the ability to pin chats to have important chats close to the top and easily accessible. It also integrates easily with the Zoho group of applications. Cons The sign up process can be a bit lengthy especially for new users. Files can take quite a bit of time to be uploaded and sent. Review Source Charles T. Marketing Manager Sports Used the software for: 6-12 months ### "Easy way to chat through your company" September 27, 2019 4.0 Simple, easy to learn and a great way to communicate with my colleagues. Pros If you use the Zoho suite, you should use Cliq. It easy to integrate and the learning curve is fast. Cons It work not so good with the GIFs and reaction on comment. However, if you only need to communicate like the old MSN, it does the work. Review Source VR Verified Reviewer Talent Acquisition Human Resources Used the software for: Less than 6 months ### "Value of Money with 5 star service" September 1, 2018 4.0 Pros There are a lot of application that offers security and accessibility whenever you communicate with business partners, clients., subordinate or teams. But this application defer with the affordable plans they can offer. Specially when you are a newly established group and wanted to start low. This would be exurity, functionality, accessibilty and value of money all wrapped in one. Cons The least thing I like is if you are not acclimated with the app you really have to go through the process of learning its in and outs, work arounds and technical issues you may encounter. Which I have not encounter so far! Review Source AI Abraham I. Digital Advertiser Marketing and Advertising Used the software for: Less than 6 months ### "Alternative instant chat App " December 28, 2023 4.0 I enjoyed using Zoho cliq for communication and also you can set when you are available or away on the app. Pros The functionality of scheduling chat for a later time. Cons You need an email to sign up on the service unlike other messaging platforms. Review Source Matthew U. CEO Entertainment Used the software for: 6-12 months ### "Great Communication tool for our staff" November 21, 2018 5.0 Pros Easy to implement and roll out - Quickly helped our team stay in touch Cons Some functionality is not intuitive but that is expected from a product with as many options as Cliq has Review Source DKH Dinesh Kumar H. Head of Technology Hospital & Health Care Used the software for: Less than 6 months ### "Zoho Cliq as Saas " June 11, 2020 5.0 Excellent tool that is not expensive and an ideal tool suite of SAAS every SMB business could employ to bring in the efficiency and productivity with their teams! Pros Zoho Cliq has been a critical tool for our every day communication and meetings, also it has been suite of SAAS that has enabled quality software services timely through solid support team providing the needed help. The Zoho provides tools to manage teams and communication among the team along with providing tools to manage workflow and accounting through zoho-books and thus has enabled us to be more productive everyday! Cons A bit of slowness with SAAS during peak internet hours. Other than internet dependency there are no other demerits of Zoho Cliq! Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) The price and support ! Review Source Anand B. Research Analyst Management Consulting Used the software for: Less than 6 months ### "Zoho Cliq Review" March 8, 2023 4.0 Pros It is a safe and secure platform where we can message and call our internal employees anytime. We can attend the meeting or organize the meeting with others. Cons Data consumption is very high. The interface needs to be better. Sometimes we will not get a notification when your not using the application Review Source NS Nilesh S. Audio Editor E-Learning Used the software for: Less than 6 months ### "Communicating while operating made easy with Zoho Cliq" August 24, 2023 5.0 Zoho Cliq is one of the best platform for business instant messaging. It is really use to communicate with my team for professional as well personal purpose with the help of Zoho Cliq. It is one of the most preferable software for communication with your team. Pros 1\. The user interface of the platform is really great and super easy to use.2. It is really easy to communicate with my team members while working on various tasks.3. I could organize meetings and also schedule tasks with my team for various projects.4. It also provides a check of my past activities as well. Cons 1\. There are multiple occasions when my screen froze during meetings, making it hectic for me.2. While during one of my meetings, one of my team was unable to join the meeting even with a stable internet connection.3. The mobile application is really cumbersome. Review Source RG Ruby G. Senior Content Writer Information Technology and Services Used the software for: 6-12 months ### "It is an amazing software to interact with your colleagues on both mobile and desktop. " September 18, 2019 4.0 It has been good. I use it daily for all my professional communications. Pros Zoho Cliq is a great platform to interact with your colleagues. You can make groups and anyone can add or delete a person. You can send all types of documents and links to others easily. You can also chat with yourself and use it to save important links and docs. You can use this application on both desktop and smartphone. Cons Sometimes, it can be confusing between groups and channels. Otherwise, no major problem. Review Source AR Amber R. Quality Assurance Consumer Services Used the software for: 6-12 months ### "Keeps everyone together" February 15, 2019 5.0 Pros I enjoy the convenience of being able to shoot anyone in the company an IM and get real time feedback when it's needed. There is no better feeling than reliability and when I am on the phone with a client and need feedback from a colleague immediately, it's a fantastic and relieving feeling to have everyone I need at the tips of my fingers. Cons I don't like how lengthy it can be to set up and getting new users enrolled is a pain. Review Source Kristina J. JRSC Express Manager Printing Used the software for: Less than 6 months ### "Zoho Cliq" January 4, 2019 5.0 I am able to switch between conversations quickly, which allows me to do multiple things at once. Also the fact that you can have joint conversations make doing projects and just communicating with a group so much easier. Pros The fact that you can have multiple conversations opened up at once in the same screen. Cons Honestly there really is not something that I do not care for, the software is great! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.