# Page 2 | Papaya Global Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Papaya Global the right Human Resources solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167640/Papaya-Platform/reviews --- Papaya Global 4.4 (43) [View alternatives](https://www.capterra.com/p/167640/Papaya-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Page 2 - Reviews of Papaya Global ## Showing most helpful reviews Showing 26-43 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HB Hadar B. HRBP Computer Software Used the software for: 2+ years ### "Thank you " April 4, 2023 5.0 Pros A great company with a very useful and efficient solution, especially for those who employ in a variety of countries. Support many countries. A friendly and easy-to-implement platform.The customer success team is always very nice, available, gets back quickly and tries to help as much as possible with what is needed. Cons It would be nice if the mediation between the local 3rd party companies was faster on the one hand, on the other hand since it is mediation it is always more difficult so I'm not sure there are any culprits here Review Source VB Varda B. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "The immense knowledge on Global Payroll is critical ." March 13, 2024 5.0 Great Global payroll tool and A class grade for customer service Pros The best part I like about Papaya is that they have designated a payroll expert to support us who is available all the time, and all our queries and concerns get answered in no time, and that too very professionally. Cons I do not see any dislike with Papaya, the team is doing pretty well in resloving issues very quickly. Review Source TO Trent O. Head of People and Culture Information Technology and Services Used the software for: 1-2 years ### "Helping us to expand our reaches into the global labor market" March 24, 2023 5.0 Great! Pros The pre sales and implementation process were very smooth, the system was implemented seamlessly. The customer support we have since received has been very good, particularly the speed of response. Cons Navigating new labor markets is tricky, and sometimes it would be good if the Papaya team provided recommendations when setting up new projects. Also, we are still finding our way through some of the pecularities of paying expense claims (and tax treatment thereof) in different parts of the world. Review Source SH Shai H. Controller Computer Software Used the software for: 2+ years ### "WIX subcontractors " March 19, 2023 5.0 Great experience with the local team in Israel! Pros The easily use in the platform with all the necessary data online with the availability of the team to support in a short time! Cons I would like to have all open invoices in one place. Review Source CM Cyndi M. Sr. Global payroll manager Internet Used the software for: 1-2 years ### "Papaya global" November 8, 2020 4.0 Great experience so far. Pros Ease of use Nothing to manage on the user side of this software - Papaya does it for you GDPR compliant The reports are easy to use and save me hours of work compared to our old system. Cons If you have a Change of entity in a country. The old branch and new entity have separate files. So historical information is in a different file/area. Review Source VR Verified Reviewer Ingeniero Construction Used the software for: 6-12 months ### "Buena plataforma integral de RRHH" March 11, 2023 5.0 Pros La verdad es que no está nada mal. Muy similae a otras que había usado anteriormente Cons En este tipo de software, hecho de menos la posibilidad de disfrutar de una versión de prueba Review Source TO Tito O. Project Manager Outsourcing/Offshoring Used the software for: 1-2 years ### "The ease of doing business with Papaya." April 18, 2023 5.0 We are happy with their service and professionalism, and hopefully we'll have more business with them in the future. Pros Whenever we email something (a query or anything), there's always somebody who will handle the query.The reply or outcome is all always timely.Our Payroll Outsourcing would have been a headache had we not engaged with Papaya. Thanks to Papaya! Cons The hiccups in coordinating with other party to the contract. i know this is not Papaya's fault, but to the other party. But we can feel Papaya is doing their best to still coordinate properly to resolve issues.Thanks for that. Review Source HG Hardev G. Sr Recruiter E-Learning Used the software for: 2+ years ### "Great and ever improving and progressive company" March 16, 2023 5.0 I have always got a solution for the most challenging questions with a quick turn around. Very professional in their service. Pros Very quick to response.Super compliant with global regulations.Knows exactly how to engage with in country partners.Easily approachableReliable Cons Limited locations. I wish that they had more locations in Middle east. Review Source TR Talia R. Assistant controller Information Technology and Services Used the software for: 1-2 years ### "Review" September 2, 2021 3.0 Pros Organized, good notifications, looks good Cons The reports (invoices) are not organized well. There is no report for the balance of PTOs days for employees or report that alert for \*new\* invoices Review Source PC Patrick C. Head of People Information Technology and Services Used the software for: 1-2 years ### "A comprehensive, scalable and user-friendly platform" November 5, 2020 5.0 Our overall experience has been very positive and Papaya is a platform we regularly recommend to other HR teams. Pros The platform itself makes it very easy to administer payroll changes across our global workforce and have full visibility of this. It has cut down on payroll administration and was also a substantial cost reduction in administering EOR services compared to previous vendors. The customer support team is friendly, quick to respond and communicate progress well particularly during onboarding stages. Cons Only a minor point but as we expand into more regions the separate invoicing process will become more of an administrative burden and we'd love to explore ways to consolidate this as much as possible. Review Source MG Michelle G. Office Manager Computer Software Used the software for: 2+ years ### "Great customer support and " September 2, 2021 5.0 Pros Making updates and downloading files is really easy and clear. Cons I wish the invoices were sent to us automatically instead of having to download them every month. Occasionally things are a little off or difficult to find within the platform itself. For example, having to scroll really far to the right to see things. Customer support is good about helping us though. Review Source SS Subashini S. Manager - HR, Global Compensation and Benefits Maritime Used the software for: 2+ years ### "Great EOR experience" March 23, 2023 5.0 Great Pros Customer focus, timely delivery, great platform Cons Customized reports and integration have to be developed. Review Source SB Shani B. Head of Research Research Used the software for: 6-12 months ### "Managing a Global Workforce" May 2, 2019 5.0 Pros Papaya helped us take control of our global workforce. Keeping track of workers from five different countries, all with different pay slips, different pay days, and different compliance demands was pushing us over the edge. We needed an automation solution to reduce the manual load. We found it at Papaya Global. Working with Papaya has completely turned our company around. Instead of five different sets of data, we get it all in one place. We know exactly what it costs to hire a worker in each country. We know what benefits we can offer to attract the best talent available, and thanks to Papaya’s guidelines, we know the specific needs of workers all over the world. Papaya has taken the guesswork out of our global hiring strategy. We can plan our spending down to the last cent with all the information we get. Before we felt like we were falling behind as companies became more global. Now we feel like we’re riding the crest of the wave. Cons There was nothing that I have encountered that I did not like. Review Source MA Mutafa A. Recruitment Manager Education Management Used the software for: 2+ years ### "TA Manager- Alefeducation" March 20, 2023 5.0 Very good and supporting team with strong insights into global markets Pros Easy access to employees and support along good knowledge of market Cons Timelines can extended due to involvement of multiple parties in transactions Review Source JA John A. HR Business Supplies and Equipment Used the software for: 6-12 months ### "A good EOR" September 1, 2023 4.0 Good. Pros We found Papaya from this article: \[sensitive content hidden\] they are a good EOR. Customer service is responsive. Cons Price is too high, would like it to be a bit cheaper. Review Source VR Verified Reviewer Booking Manager E-Learning Used the software for: Less than 6 months ### "Reseña del Software Papaya Global: Una Plataforma Integrada de Gestión de Pagos y Compras Globales" February 12, 2023 5.0 Pros Papaya Global porque ofrece una solución integral para realizar pagos internacionales. El software proporciona una plataforma segura y fácil de usar para pagar proveedores en todo el mundo. El software también permite a los usuarios controlar su flujo de efectivo, gestionar el riesgo cambiario y aumentar la eficiencia. El software incluye una variedad de herramientas y características para ayudar a los usuarios a administrar sus pagos internacionales. Cons Algunas de las herramientas avanzadas que ofrece requieren un pago adicional. Esto puede ser una desventaja para aquellos usuarios que necesitan una solución más económica. Además, el software puede ser difícil de usar para usuarios sin experiencia. Review Source NM Nira M. CEO Internet Used the software for: 6-12 months ### "A Workforce Solution that Works" May 2, 2019 5.0 We were trying move our country into new markets abroad. Pros When we were looking for a PEO to help us hire workers in Asia, we wanted more than legal compliance. We wanted advisors on the ground in all our foreign markets. That’s why we chose Papaya Global. They gave us more than a technical solution to a workforce problem. They connected us to local experts who help guide us. The success of our company depends on the quality and loyalty of our workers. We need a PEO that cares about our workers as much we do. After careful consideration, Papaya was the obvious choice. Cons As a startup, the growing pains showed sometimes. There were minor delays in communication. Review Source TO Tali O. office manager Security and Investigations Used the software for: 6-12 months ### "Silverfort - Happy customer" November 5, 2020 5.0 Great Pros Firstly I love the customer service and how quickly they respond. I also love the ease of the platform. Cons the uploading of documents. - maybe I'm just not sure how to do it. But I cannot create a folder per employee and once I have uploaded files, if I need to go back and upload additional files, I cannot. Review Source Similar Products Featured ## Related categories [Multi-Country Payroll](https://www.capterra.com/multicountry-payroll-software/)[PEO](https://www.capterra.com/peo-software/)[HR Analytics](https://www.capterra.com/hr-analytics-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.