--- title: "Shipmate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shipmate Software - reviews, pricing plans, popular comparisons to other Courier products and more." source_url: "https://www.capterra.com/p/167686/Shipmate/" page_type: "product" language: "en" --- # Shipmate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shipmate ## What is Shipmate? Courier/carrier solution with e-commerce system integration, shipping label creation & printing, tracking, and reporting. ## What is Shipmate used for? [Courier](https://www.capterra.com/courier-software/)[Shipping](https://www.capterra.com/shipping-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £65 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shipmate?[Manage this product listing](https://www.g2.com/products/shipmate-shipmate/claim_requests/new?auto=true) ## Shipmate Overview Updated September 2026 AI summary Shipmate supports small and midsize businesses with tools for managing courier and shipping operations, offering features such as delivery tracking, dispatch management, label printing, and routing. The platform enables integration with third-party systems and provides options like order management, proof of delivery, real-time analytics, and billing. Shipmate is available via cloud, SaaS, web, Mac, and Windows deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shipmate 5.0 (1) VS. [4.8 (193)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Starting Price £65 Other, Per Month Starting Price $67 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.9 (101) Value For Money 4.0 (1) Value For Money 4.7 (97) Customer Service 5.0 (1) Customer Service 4.8 (98) ## Shipmate alternatives [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/) [4.6 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019337/Dispatch-Connect/) [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) [eShip](https://www.capterra.com/p/253338/eShip/) [4.7 (95)](https://www.capterra.com/p/253338/eShip/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253338/eShip/) [Transvirtual](https://www.capterra.com/p/219013/TransVirtual/) [4.8 (72)](https://www.capterra.com/p/219013/TransVirtual/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219013/TransVirtual/) ## FAQs about Shipmate Overview ### What company size and specific industries is Shipmate built for? Shipmate is designed for online retail businesses that ship 500 or more parcels each month, including small to mid-sized e-commerce operations with regular parcel volume. It is built for retailers that need carrier and parcel management tools to print labels from multiple carriers and track deliveries accurately. Features and Usability ### What are the key features of Shipmate? Shipmate offers shipment tracking, order management, dispatch management, and routing for delivery operations. It also includes label printing and shipping labels, proof of delivery, real-time notifications, activity tracking, reporting and statistics, warehouse management, billing and invoicing, and third-party integrations. Integrations ### Which third-party tools and platforms does Shipmate integrate with? Shipmate integrates with eBay Magento Integration, Linnworks, Shopify, Shopify Plus, and WooCommerce. These catalog integrations cover ecommerce and order management platforms, giving Shipmate connections across major storefront and multichannel operations. Getting Started and Support ### What training and onboarding options does Shipmate offer? Shipmate provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct, guided setup, live online sessions allow real-time instruction remotely, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Shipmate offer? Shipmate provides email/help desk support and a knowledge base. With no reviewer feedback available on support experience, customer perceptions of response time, helpfulness, or common frustrations cannot be summarized from the catalog data. ## Features AI summary Based on 371 Courier reviews Capterra reviewers highlight these as the features buyers care about most when choosing courier software: - **Mobile Access** (**53%** of reviewers rated this feature as critical) - **Dispatch Management** (**53%**) - **Routing** (**48%**) Shipmate supports **Dispatch Management** and **Routing**, giving courier teams the tools to assign jobs efficiently and plan delivery paths with better accuracy. However, it does not offer **Mobile Access**. Instead, it provides other highly rated capabilities, including **Proof of Delivery** (**56%**) and **Delivery Tracking** (**52%**), which help businesses confirm completed drop-offs, monitor shipment progress, and keep customers informed throughout the delivery process. Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Data Import/Export Import and export data to and from software applications Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Shipmate 23 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Ground Shipping: Shipping products/goods by land - Label Printing: Process of printing custom labels through various methods. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic £65.00 Other,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Linnworks](https://www.capterra.com/p/116088/Linnworks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Sales & Distribution Manager ### "Great piece of software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 3, 2018 Pros Easy to use after you figure out all the functions and get everything set up. Excellent integration. Cons Not much to say about cons really. Very helpful software and really streamlines the shipping process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.