# Shipmate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shipmate Software - reviews, pricing plans, popular comparisons to other Courier products and more.

Source: https://www.capterra.com/p/167686/Shipmate

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# 

 Shipmate Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 7, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Shipmate

## What is Shipmate?

Courier/carrier solution with e-commerce system integration, shipping label creation & printing, tracking, and reporting.

## What is Shipmate used for?

[Courier](https://www.capterra.com/courier-software/)[Shipping](https://www.capterra.com/shipping-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£65

Other, Per Month

Free trial  
not available

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Do you work for Shipmate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shipmate.co.uk&name=Shipmate)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shipmate

5.0 (1)

VS.

[4.8 (188)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Starting Price

£65

Other, Per Month

Starting Price

$67

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.9 (188)

Value For Money

4.0 (1)

Value For Money

4.7 (161)

Customer Service

5.0 (1)

Customer Service

4.8 (173)

## Shipmate alternatives

[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)

[4.6 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## FAQs about Shipmate

Overview

### What company size and specific industries is Shipmate built for?

Shipmate is designed for online retail businesses that ship 500 or more parcels per month, making it a fit for small to mid-sized ecommerce operations with regular delivery volume. It is built for retail sellers that need carrier and parcel management tools for label printing and delivery tracking.

Features and Usability

### What are the key features of Shipmate?

Shipmate offers shipment tracking, delivery tracking, order tracking, and proof of delivery for shipping visibility. Core operational features include dispatch management, routing, location tracking, label printing, and shipping labels. It also includes warehouse management, billing and invoicing, reporting and statistics, real-time analytics, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Shipmate integrate with?

Shipmate integrates with eBay Magento Integration, Linnworks, Shopify, Shopify Plus, and WooCommerce. These catalog integrations connect Shipmate to ecommerce and order management platforms used for online selling, multichannel inventory control, and storefront operations.

Getting Started and Support

### What training and onboarding options does Shipmate offer?

Shipmate provides in-person training, live online sessions, and documentation to support teams getting started. In-person training supports direct instruction, live online sessions allow guided remote setup, and documentation gives written reference material for self-paced review and ongoing support.

Getting Started and Support

### What customer support options does Shipmate offer?

Shipmate provides Email/Help Desk support and a Knowledge Base for self-service help. No reviewer feedback about support experience is available, so user sentiment on response times, helpfulness, or common frustrations cannot be described from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Data Import/Export

Import and export data to and from software applications

Delivery Tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Shipmate 22 features

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

A collection of customer information such as contact details, demographics, previous interactions, etc.

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Shipping products/goods by land

Process of printing custom labels through various methods.

Identify the physical location of an individual, asset, device, etc.

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Manage and organize the shipping, tracking, and delivery of packages

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Set up connections to third-party platforms to improve business processes

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Basic

£65.00

Other,Per Month

Value for money

4.0 (1)

4.0

Based on 1 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[

Linnworks](https://www.capterra.com/p/116088/Linnworks/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Sales & Distribution Manager

### "Great piece of software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 3, 2018

Pros

Easy to use after you figure out all the functions and get everything set up. Excellent integration.

Cons

Not much to say about cons really. Very helpful software and really streamlines the shipping process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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