AP Automation

5 / 5 9 reviews

Who Uses This Software?

SoftCo serves enterprise organizations who process anywhere from 20,000 invoices per annum up to hundreds of thousands of invoices per annum.


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SoftCo
  • www.softco.com
  • Founded 1990
  • United States

About AP Automation

SoftCo AP Automation is the leading accounts payable automation software used by enterprise organizations to improve productivity, reduce costs, and gain full visibility over spend. SoftCo combines decades of experience automating AP in large organizations like Volkswagen, Primark, and PwC with highly-configurable, easy-to-use software that automates the entire process from supplier set-up through to invoice capture, matching, approval, payment, and reporting, all with seamless ERP integration.


AP Automation Features

  • Approval Process Control
  • Bank Reconciliation
  • Cash Management
  • Check Printing
  • Duplicate Payment Alert
  • Fraud Detection
  • General Ledger Entry
  • Vendor Management

AP Automation Reviews Recently Reviewed!

Excellent product, does what it says, capable of handling large volumes and workloads

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: It is a full out of the box package offering a complete end to end solution, but is highly customable so we could adapt it to our specific business needs.

Softco understood our requirements and provided invaluable expertise in setting up the optimum solution.

Great product to improve office automation

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Nothing gets lost, full traceability of every stage in invoice processing from receiving the suppliers invoice right through to approval and payment.

Overall: Ability to manage AP for multiple companies in one office

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Good product,easy to use,streamlines processes but it is expensive to maintain and upgrade

Oct 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Reduces human touch points
Receipt of electronic invoices
Rejection back to suppliers
Visibility of invoices at every point in cycle

Cons: Expensive to make changes or upgrade product
Automatic verification could be better
Post project support could be better to ensure we are happy

Overall: Cost savings
Tracibility of invoices throughout the p2p cycle

A successful project implementation, delivered on promises and created a positive user experience.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is highly configurable which enables you to self administrate and customise to meet your business requirements as they evolve. The system is very easy to navigate from a user perspective so the training and implementation process can be supported with basic demos and QRGs.

Cons: As a system administrator the softwares configurability encourages core users to suggest change requests quite often. Not a fault of the system but a challenge for the administrators.

Overall: We automated what is traditionally a heavily paper based and manual process through the implementation of user friendly software. All actions are now taken electronically and there is no paper in sight.
We improved the process with the introduction of a pre-approval step so costs are more easily controlled and budget holder awareness is guaranteed before any commitment to spend.

Our AP team now spend more time managing supplier accounts through the review of statements and significantly less time manually processing invoices.

Extremely professional, hands-on integration project team who add value rather than just implement .

Oct 26, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: System driven approvals, audit trail = major control positives.
Seamless interface with Accounting system (SAP).
Ease of use for volume users.
Prompt helpdesk resolution.
Standardisation of approvals / payment processes across large , multi divisional organisations.

Cons: Bespoke / Automated Reporting Capabilities need to be improved / made more user driven.
Dosent always give Senior Management the KPI / Dashboard information that proves how powerful the product is.
Current version is restrictive in some regards - screen resolution / cursor missing issues, which while not major, cause irritation to users and thus damage the products image.

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Easy to use, easy to implement, flexible, easily integrated. Excellent investment.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Softco excels in a multi company environment. It is simple to find historical information irregardless of how many companies are on the system. Love the integration with our accounting software.

Cons: Can't open on two screens at the same time. Display boxes for account codes could / should be larger.

Overall: Paperless filing at its very best; everything you would expect is delivered.

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SoftCo implementation team always delivers and the product (especially the new version) is excellent

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The product is very easy to use with new in-email approval a huge step forward.

Visibility of spend and tracking versus budget is a great feature.

GRNI accrual for the finance team is easy.

Easy to raise POs, so no excuses.

Easy to change routing of approval if a PO has a particular need for customised approval.

We use verify (as an option in addition to approve) to ensure that costs coded to particular account codes are reviewed as appropriate to that code before the PO is approved, e.g., Capex.

Cons: Not cheap, we are a waste management business not a bank, but we have found it good value for money.

Overall: Moved from paper based to online PO's with significant reduction in staff levels in purchase ledger and almost 100% compliance with payment terms. Much better control of release of payment runs.

We had an excellent experience both with the vendor and the software

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use, fast, efficient, introduced transparency, and completely transformed our transaction processing capability

Overall: This software completely transformed our transaction processing capabilities and allowed straight through processing

Very positive experience. Should have done it sooner. Year 1 return on investment.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The number 1 thing I like is that the software is easy to use for all levels in our organisation. This ensured that the buy-in from our staff was gained straight away and they could see that it made their jobs easier. The results have been great too. We have achieved a straight-through processing match rate of 75% of all invoices and increased the capacity of our AP team by more than 50%. By automating our AP process, we have reduced our labour costs despite handling an increasing volume of invoices (over 300,000 per annum). We also now have complete visibility over all our invoices in the system which helps greatly at month end.

Overall: Year 1 return on investment. Easy to use for staff at all levels, reduced processing times as well as full visibility over all invoices on the system.

There were of course some teething issues but SoftCo were always on hand to address these straight off and ensure the implementation went smoothly.