# Releventful Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Releventful the right Event Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167732/Releventful/reviews --- Releventful 4.8 (19) [View alternatives](https://www.capterra.com/p/167732/Releventful/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Releventful Ease of use 4.4 Customer Service 5.0 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sandrine C. Owner Consumer Services Used the software for: Less than 6 months ### "A great company who cares! " June 25, 2024 5.0 I have had a wonderful experience, especially when encountering a problem, not only was it solved quickly, but it was done with genuine interest in my success! Pros They keep improving their software, the listen to problems and find solutions! You can’t ask for a better company, it feels very personal, very engaging and there are no hidden fees, it’s simple, straight forward and reliable. Cons I had quite a bit of a learning curve, I wish their videos were a bit different, I am the type of person that needs to get the big picture but the way it’s done is a strange pattern to me … Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing Releventful I wanted to give the underdog a chance! I felt a small company would also be a better fit with my company and I was right. Review Source Response from Releventful July 3, 2024 Thank you Sandrine for the review! We are passionate about our customers and their success! EH Ellada H. Owner Events Services Used the software for: Less than 6 months ### "Powerful Event Platform" March 6, 2026 5.0 Our onboarding experience with Releventful has been exceptional!. \[sensitive content hidden\] is knowledgeable, patient, and very thorough in explaining how the platform works. She has been guiding our team step-by-step making us feel comfortable navigating the system and working out any bugs and issues. It’s clear they care about helping venues succeed, and we’re looking forward to putting everything into action. Releventful is helping us bring efficiency into all our business brands and staying organized . Pros It is user-friendly with exceptional customer support helping our venues and catering company provide better event management and customer experiences! We were searching for the right platform for over a year! After numerous demos, Releventful checked all the boxes! Cons The learning curve and the number of tools and features can feel overwhelming at first until you become familiar with the system. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Releventful Capabilities, user-friendly, reasonable, with stellar customer service and onboarding process. Switched from [Curate](https://www.capterra.com/p/174139/Curate/) Customer service and onboarding process. Releventful can house both our catering and venues. I needed a platform that would be able to help us build efficiencies. Review Source Response from Releventful March 9, 2026 Thank you for the wonderful review. We’re thrilled to hear that Releventful checked all the boxes after such an extensive search — that means a great deal to our team. Supporting venues and catering teams within one platform is exactly what we designed Releventful for, so it’s great to hear it’s already helping bring more efficiency and organization across your brands. We’re also glad the onboarding experience has been helpful and that our team has been able to guide you step-by-step through the setup process. While the platform offers a wide range of tools and capabilities, our goal is to make getting up and running as smooth as possible while giving teams the flexibility to build workflows that fit their business. Thank you again for your trust and partnership — we’re excited to support your continued growth. DH Denise H. Owner Design Used the software for: Less than 6 months ### "Making venue sales streamlined " September 23, 2025 5.0 Professional team! They onboarded us and have walked us through the steps to get set up. We are a new venue so we probably where a harder case, but they remained patient through the process. Pros The onboarding process has been a pleasure. Lot's of info to take on and they have been very supportive. Cons Moving from one client to the next doesn't flow smoothly. I find myself opening the sales pipeline often! This is similar to many other platforms I have seen. Review Source Response from Releventful March 4, 2026 Thank you for your thoughtful review. We’re so glad to hear the onboarding experience has been a pleasure and that our team was able to support you through launching your new venue. That’s an exciting chapter, and we’re honored to be part of it. We also appreciate your feedback regarding pipeline navigation. Since your review, we’ve introduced a redesigned navigation experience aimed at making day-to-day workflows and movement between clients more intuitive and discoverable. Continuous improvement is very important to us, and insights like yours help shape those enhancements. Thank you again for your partnership — we’re excited to continue supporting your growth. TF Tiffany F. Owner Events Services Used the software for: 6-12 months ### "Very happy with our Releventful experience" March 2, 2026 5.0 I am very happy with my experience. The software does a lot more than what we need, but the customer service and price can't be beat! Pros Releventful has gone above and beyond to help us learn the software. It works great for our needs. I would highly recommend! Cons We are still waiting for the update that will retain the credit card information. Thiis is very important to us. There also did an update which changed the sidebar menu and I still have a hard time finding what I need. I think it was more straight forward before the update. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Releventful We chose it because it had everything we needed and the price was good Review Source Response from Releventful March 4, 2026 Thank you so much for your kind review and recommendation. We truly appreciate your partnership and are glad to hear Releventful is supporting your team well. Your feedback about our customer service means a great deal to us. As an enhancement to our current auto-enroll payment option — which securely stores cards on file today — our upcoming Q1 2026 release will allow cards to be retained automatically during checkout, adding even more convenience to the process. The sidebar update was introduced based on extensive customer feedback to create a more streamlined and scalable navigation experience. As with any update, there can be a brief adjustment period, but the goal is to make day-to-day workflows even more efficient. Our team is always here to support you. Thank you again for choosing Releventful — we’re grateful to support your business. CZ Corinne Z. Co-CEO Hospitality Used the software for: Less than 6 months ### "Releventful is an ease to use all-in-one event tool that we absolutely love!! " December 1, 2025 5.0 As an event venue that has catering/bar/coordination services onsite, it was important to us to find a dynamic event software that offered a variety of functionalities from payment processing to planning documents and BEO creation. Releventful is exactly that system and more! The best part is they provide you with an onboarding specialist so when you sign up to use the site, you have guidance and training along the way. Special shoutout to our Event Specialist \[sensitive content hidden\] who was so absolutely helpful and incredibly kind to work with! We felt such a sense of relief having her support before we launched our portal live to our clients. The Releventful team truly cares about your success and helping tailor the setup to your needs. Our clients love having a one stop shop for all their planning needs. There is also a messaging platform (that actually works well) in the site! We've even able to automate small reminder messages along the way that help keep our client's on track or introduce different planning forms at different stages in the process. I've saved hours of time with this feature alone! Both the business and the client user experience have been exceptional. There is also an AI assistant that quickly helps resolve questions that you might need help with. It's been one of the most helpful AI assistant's I've ever experienced. I can go on and on about the Releventful team and the site itself but I would 100 out of 10 recommend Releventful! Pros Releventful is truly an all-in-one events system that knows the mind of event professionals! We can create proposals, invoices, payments, planning forms, and more. We took a slow pace with the rollout and since inviting our clients to their new event portal in Releventful, they are loving having a one stop shop with everything for our event venue. Cons Like with anything new, the system takes time to learn and setup. Their onboarding tutorial videos are definitely the way to follow the setup process. We skipped around a bit and that made it harder on us at first but when we went back to the beginning reviewing the setup steps the Releventful team outlined, it really was the best way to go with the setup to make sure you cover all the bases! Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Dubsado](https://www.capterra.com/p/206389/Dubsado/)[Aisle Planner](https://www.capterra.com/p/210290/Aisle-Planner/) Reason for choosing Releventful Releventful provided full onboarding support options. The others lack key features we needed when we were searching for a true all-in-one solution. Switched from [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Lots of reasons. It did 1 thing well which was BEOs. The reporting was off frequently and we couldn't always trust it. It lacked features we needed for event planning that we had to have additional resources for. Review Source Response from Releventful March 4, 2026 Thank you for such an incredible and detailed review. It means so much to hear that Releventful is supporting your venue, catering, bar, and coordination services in one unified system — that’s exactly what we built it for. We appreciate you sharing your rollout experience as well. Taking a structured approach to setup truly makes a difference, and we’re glad the onboarding guidance and tutorial framework helped bring everything together. Our goal is always to provide both the power of deep functionality and the clarity of step-by-step support. Hearing that your clients love the portal, messaging tools, automation, and planning experience is the highest compliment. And we’ll be sure to pass along your kind words to your onboarding specialist — our team is deeply committed to each customer’s success. Thank you again for your trust and for recommending Releventful so highly. We’re honored to be your all-in-one event platform. CG Claire G. Events Manager Events Services Used the software for: Less than 6 months ### "Game-Changer for Event Professionals" October 31, 2025 5.0 Our experience has been excellent. Releventful has transformed how we manage our bookings and client communication, and we're able to deliver a more polished, efficient, and consistent experience for every event. We feel more organized, our clients feel cared for and informed, and our workflows finally live in one place. We’ve tried other CRMs before, and Releventful is hands-down the best fit for the events industry. Highly recommend. Pros Releventful has streamlined our entire client journey — from inquiries and proposals all the way through contracts, payments, questionnaires, and event timelines. It truly feels built for event pros, not just generic service providers. The automation tools and templates alone have saved us countless hours, and clients love the clean, modern portal. The biggest standout, though, is the support team — incredibly responsive, knowledgeable, and genuinely invested in helping us succeed. It feels like having a partner, not just software. Cons The system does have a learning curve simply because it is so powerful and customizable. It takes a little time to build out workflows and templates the way you want them — but once everything is set up, it runs beautifully and is absolutely worth the initial setup effort. I also appreciate that their team continuously releases updates and improvements, so it keeps getting better. There is also a slower than normal load time, but it's usually not noticeable enough to be an issue. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing Releventful Better suited for our industry and business use. Switched from [DJEP](https://www.capterra.com/p/128125/DJEP/) More customizations, easier access to support, better workflow and automation setup Review Source Response from Releventful March 4, 2026 Thank you for such a thoughtful and comprehensive review. Hearing that Releventful has streamlined your client journey and feels like a true partner in your business means a great deal to our team. Over the past year, we’ve made significant investments in revamping our onboarding experience and enhancing the product to dramatically reduce the time it takes to get up and running. While the platform offers deep customization and advanced workflow capabilities — which can take time to fully refine depending on the complexity of a team’s processes — our goal is to make that power both accessible and scalable from day one. We’ve also completed major performance optimizations, improving load times by up to 80% to ensure a faster, more seamless experience as the platform continues to grow. Thank you again for your trust and partnership. We’re honored to support your continued success in the events industry. SF Spenser F. Executive Director of Sales and Marketing Events Services Used the software for: Less than 6 months ### "Releventful for All Inclusive Venues" July 28, 2025 5.0 Overall Releventful has been an excellent tool to help us take all the areas we were doing manually and tie them together into a more cohesive unit. Saves us in time, money, and helps us book faster. Pros We are an all inclusive event company with 3 venues, 2 golf courses, and 1 hotel. Releventful helps us capture leads, complete the booking, and go through the planning process with ease. The dedicated team responds quickly and helps us learn and use the software more effectively. Our efficiency has dramatically increased since using Releventful. Cons Some of the design elements could use a more modern update. As well as simplifying some of the processes and settings. Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Releventful Monthly price and initial startup help was the main reason we chose Releventful. Review Source Response from Releventful August 6, 2025 Hi Spenser, Thank you for sharing your experience! We’re delighted to hear how Releventful has streamlined your lead capture, bookings, and planning across all your venues, golf courses, and hotel. It’s fantastic that our team’s responsiveness and support have helped boost your efficiency so dramatically. We’re honored you chose us for our competitive pricing and startup assistance, and thrilled to know Releventful is saving you time and money while helping you book faster. Your kind words mean the world! EL Emelie L. General Manager Hospitality Used the software for: 6-12 months ### "Great Value" August 5, 2025 4.0 Experience overall has been very worth it. While there are many frustrating factors to the website itself, the use and productivity has been excellent. Pros A very useful software for keeping everything straight on our events. \[sensitive content hidden\] and the team have been extremely helpful in answering all of our questions. Cons The interface is not the best. It is very frustrating that you cannot open a new tab by middle clicking, or even right-clicking and opening in a new tab. We also wish we could text message within Releventful. Switched from [Avion](https://www.capterra.com/p/178906/Avion/) Features were not extensive enough, billing was difficult Review Source Response from Releventful August 6, 2025 Hi Emelie, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Releventful has been keeping all of your event details organized and that our team has been helpful every step of the way. We really appreciate your feedback on the interface. Good news: you can absolutely open Releventful in multiple browser tabs—just launch a new window and navigate back to Releventful, and you’ll have full access in each tab. And for texting right from the platform, we offer an SMS add-on that lets you send and receive messages without leaving Releventful. One of our team members will reach out shortly to walk you through both of these features and make sure you’re fully set up. If you have any other ideas or questions in the meantime, please don’t hesitate to let us know. Thanks again for choosing Releventful—we’re excited to help you get even more out of the platform! AF Allie F. Venue Manager Hospitality Used the software for: Less than 6 months ### "The Estate at Sweetwater Creek x Releventful" February 19, 2026 5.0 Pros Releventful has been such a great tool for our venue! It’s incredibly easy to use and has streamlined so many of our day-to-day tasks. \[sensitive content hidden\] is always quick to respond and consistently helpful whenever we have questions. Having that level of support makes a huge difference. Highly recommend for any venue looking to simplify and organize their workflow! Cons Nothing major! Like any new system, it takes a little time to learn everything it can do, but the support and responsiveness make that process smooth. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Weven shut down, and we needed a new platform for managing leads and bookings. Review Source Response from Releventful March 4, 2026 Thank you so much for the wonderful review. We’re incredibly proud to support your venue and are thrilled to hear that Releventful has helped streamline your day-to-day operations. Ease of use and responsive support are two areas we care deeply about, so your feedback truly means a lot to our team. We’ll also be sure to pass along your kind words to your support specialist. Thank you again for your trust and recommendation — we’re honored to be your platform of choice. KT Kendall T. Events Manager Events Services Used the software for: Less than 6 months ### "A Wonderful CRM Tool for Sales & Event Rentals." August 28, 2025 5.0 Pros It was more affordable than other CRMs on the market, but still has everything we need to make the event sales process as smooth as possible. I also like that it integrates with Prismm, and that it has a sophisticated reporting system for all our needs, and also that it comes with an SMS communication feature. Cons I don't have anything to complain about so far! The name was a little hard to get used to saying at first, but now it rolls off the tongue : ) Alternatives considered [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) Reason for choosing Releventful affordability and ease of payments + the customer support for onboarding. Review Source Response from Releventful March 4, 2026 Thank you so much for your kind review. We’re thrilled to hear that Releventful is delivering both the affordability and functionality your team was looking for. It’s great to know that integrations like Prismm, our reporting capabilities, and built-in SMS communication are supporting your event sales process. Providing a powerful, all-in-one solution without the enterprise-level price tag is something we’re very intentional about. And we’re glad the name is growing on you! 😊 Thank you again for choosing Releventful and for trusting our team to support your onboarding and success. RJ Regina J. SVP of Operations Events Services Used the software for: Less than 6 months ### "Releventful Review – A Game-Changer for Event Management" August 24, 2025 5.0 As an experienced executive in the business field but relatively new to the event management and venue space, I initially found it daunting to navigate the many platforms and tools available. This industry is highly customized and unique, and the learning curve can feel overwhelming. That changed when I came across Releventful. From the moment I clicked the button to request a demo, I began to see complexity give way to simplicity. Leveraging this platform has created exponential efficiencies in how I manage bookings, follow-ups, payments, and ultimately convert leads into sales. Not only has it streamlined my internal processes, but I’ve also received positive feedback from clients who love the platform’s convenience. They appreciate having one central place for communication — whether directly with me, my team, or even their family members helping to plan their event. Releventful has quickly become an extension of my client experience. What sets Releventful apart is not just its technology, but its customization capabilities. I’ve been able to integrate my brand seamlessly, giving clients a consistent and professional experience that reflects our vision. Features such as customized payment portals, tax platform integration, calendar sync, and other smart integrations have made the entire process incredibly seamless. Equally important is the support team behind the product. From my initial demo through onboarding and training, I have received world-class service. In particular, \[sensitive content hidden\] has been absolutely spectacular — going above and beyond at every step. She has equipped me with the knowledge and confidence to maximize the platform while serving as a genuine, accommodating, and reliable extension of my team. In short, Releventful is more than just software — it’s a true partner in building efficiency, professionalism, and growth in the event space. I’m very pleased with both the platform and the team, and I look forward to continuing this partnership for years to come. Pros The most beneficial for me included the onboarding support \[test environment is excellent\], automation process and the communication options. Cons Inability to integrate my Square payment processor, inability to allow partial payments and the app requires some additional features Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Square Invoices](https://www.capterra.com/p/255193/Square-Invoices/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Too many platforms to manage and coordinate Review Source Response from Releventful March 4, 2026 Thank you for such a thoughtful and detailed review. Hearing how Releventful has helped simplify complexity and drive meaningful efficiencies for your business truly means a great deal to us. We’re especially glad the onboarding experience and test environment gave you confidence from day one — that foundation matters. Regarding payments, while we do not integrate directly with Square, our native processing was intentionally built to better support our customers, provide industry-specific functionality, and offer competitive rates with dedicated support. Partial payments are supported through structured payment schedules today, and we are actively expanding partial payment flexibility as part of our ongoing product enhancements. We’re also continuing to grow functionality within the mobile app as part of our roadmap. Thank you again for your partnership and for trusting Releventful as an extension of your client experience. We’re honored to support your continued success. PH Pamela H. Manager Events Services Used the software for: 6-12 months ### "The Topaz Resort" March 14, 2025 5.0 Our overall experience was very good. We are very satisfied with the end product. Pros \[sensitive content hidden\] was very professional and knowledgeable. She guided us through the whole setup process. It was a pleasure working with them. She took a deep interest in us as people and was available throughout the process. Cons There was nothing I disliked. My husband and I were not disappointed. Review Source Response from Releventful April 2, 2025 Thank you so much for taking the time to share your experience! We're thrilled to hear you felt supported throughout the setup process. Thanks again for choosing Releventful! JJ Jordan J. Owner and CEO Staffing and Recruiting Used the software for: 1-2 years ### "Functionality Meets Affordability!" November 22, 2024 5.0 We've loved using Releventful to elevate our business, both as a CRM and sales tool, but also as a client event portal tool as well. For the affordable price and incredible functionality, we don't believe there is a better option on the market! Pros It's got a very user friendly layout for both our company, internally, and client-facing. We also love the affordability and responsibility that the customer service team has to any bugs, issues, or recommendations that we have. Cons There are some functionality issues (bugs) that they seem to always be working through but for the most part, they never hinder our ability to complete work or our tasks. They are very responsive and open to suggestions regarding these bugs as well. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Releventful The affordability as well as the customer service and sales pitch we received. Review Source Response from Releventful December 4, 2024 Thank you so much for taking the time to share your positive experience with us! We appreciate your continued business. RF Robyn F. Owner and Lead Bartender Events Services Used the software for: Less than 6 months ### "Wonderful!" July 28, 2025 5.0 Wonderful, I'd recommend them to anyone I know looking for CRM for event related services. The team is so kind Pros I love the ease of use and customer support. The person who trained me was so knowledgeable and patient. Cons There's almost too many functions. I think a more simple interface option would be wonderful to make it look less intimidating. I feel I only use half the features Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Honeybook rose their prices and I heard great things about y'all when I was shopping for a new one Review Source Response from Releventful August 6, 2025 Hi Robyn, Thank you so much for your wonderful feedback! We’re thrilled to hear how much you appreciate the ease of use and our team’s knowledgeable, patient support. It means the world to us that you’d recommend Releventful—your kind words truly make our day! JW Jeanette W. Event and Manager specialist Events Services Used the software for: Less than 6 months ### "1st review" April 1, 2025 4.0 So far it's been great; \[sensitive content hidden\] has done a great job trying to explain everything. Pros The contracts are easier to use than others we have had in the past. Cons We just are getting started, but there seem to be a lot of areas we may not need. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) There were many different reasons why we switched. Complications with our emails to the clients was the biggest reason. Review Source Response from Releventful April 2, 2025 We're excited to have you as a Releventful client! Thank you so much for sharing your kind words. LP Lucy P. Assistant Restaurants Used the software for: I used a free trial ### "User Friendly" October 7, 2024 5.0 I love how easy it was to connect with person who introduce and walk thru every process for the program. But program is not very user friendly, somehow leads very disapearing from the program Pros you can find everything in one place , BEO, invoices, direct deposits, credit cards payments and etc. and program tracks everything Cons Not very easy to use program - not user friendly Switched from [Perfect Venue](https://www.capterra.com/p/266878/Perfect-Venue/) a lot of glitch into the system, and it was very slow Review Source Response from Releventful December 4, 2024 We’re sorry to hear about your experience. We’d like to look into your concerns, but we’re unable to locate your information in our system. Please reach out to us through our website so we can assist you further. MP Monserrat P. Venue Sales Manager Events Services Used the software for: Less than 6 months ### "Time saving CRM with excellent Automated Messaging Features" September 26, 2024 5.0 \[sensitive content hidden\] has been very helpful through all the process Pros Campaigns are very helpful in reducing times with new leads follow ups Cons Sometimes you have to go back and forth between windows to see client details Review Source Response from Releventful October 3, 2024 Thank you, Monserrat, for sharing your positive experience with us! We’re thrilled to know you’re enjoying Releventful. Happy Eventing! SD Shelly D. Co-Owner Events Services Used the software for: Less than 6 months ### "Highly Reccomend!" July 6, 2024 5.0 It has been good and I'm about to go live so I will be able to experience even more the benefits of this great software! Pros A huge plus for me as I was learning the program is having a live person to chat with or several times, they have set up a call with me. The customer service is outstanding. Love I can access everything from the app as well! Cons It was a bit overwhelming in the beginning learning it all on my own as it is a lot of information, but they were there to assist whenever I needed it. You get several complimentary meetings in the package, but I still found I had several questions throughout the training. Review Source Response from Releventful July 12, 2024 Thank you so much for taking the time to share your positive experience with us. Happy Eventing! CT Cole T. DJ Entertainment Used the software for: 1-2 years ### "Releventful Event Management " May 28, 2024 4.0 Pros Overall Releventful has been easier to use and much more dependable than other event management products I have tried in the past. Cons The only thing I think can be done is adding more features into the mobile app. Switched from [DJEP](https://www.capterra.com/p/128125/DJEP/) I switched because of the price as well as the ease of use. Review Source Response from Releventful June 4, 2024 Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you're enjoying Releventful. Happy Eventing! Similar Products Featured ## Related categories [Venue Management](https://www.capterra.com/venue-management-software/)[Catering](https://www.capterra.com/catering-software/)[Event Booking](https://www.capterra.com/event-booking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.