Average Ratings

25 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • TeamGram
  • www.teamgram.com/
  • Founded 2015
  • Canada

About TeamGram

The intuitive CRM & Sales Management tool for small & medium sized businesses. Use TeamGram to boost your sales. Manage your sales pipeline, keep track of your customer interactions and never let a deal fall through the cracks. Prepare winning sales quotes, manage leads, create orders, manage multi-user tasks, track inventory, customize forms, and build custom applications. Backed by a friendly support team. Try TeamGram FREE for 14 days, or contact us today for a one-on-one demo!


TeamGram Features

  • Client Tracking
  • Contract Management
  • Forecasting
  • Project Management
  • Quote Management
  • Sales Management
  • Scheduling
  • Time Management
  • Activity Management
  • Appointment Management
  • Contact History
  • Contact Import/Export
  • Customer Pipeline
  • Email Marketing
  • Group Management
  • Lead Management
  • Prospecting Tools
  • Search / Filter
  • Shared Contacts
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Auto-Dialing
  • Call List Management
  • Call Recording
  • Campaign Management
  • Dashboard
  • Data Management
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Performance Management
  • Business Card/Badge Scanning
  • Dashboard
  • Data Extraction
  • Data Verification
  • Form Builder
  • Gamification
  • Lead Distribution
  • Lead Enrichment
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

TeamGram Reviews Recently Reviewed!


Capterra-loader

Our sales team loves it

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our sales team is on the road all the time, so being able to have them use the Teamgram app has helped us communicate and sell better.

Cons: It would be great if we could set targets and sales goals for the team and follow up inside Teamgram.

Overall Very Useful Tool

Apr 22, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: I like all that it can do and find it useful with a sales team spread between 3 cities.
The software is able to follow a project lead all the way through shipment of the product.
The fact that it is cloud-based is a huge feature.
The mobile app is excellent even though several of the features are not enabled and the screen looks different in the mobile format.

Cons: It does not seem to be stable since I have several times had it crash multiple times through active use.
I wish that the threads or parts of the projects were easier to tie together no matter what screen you are in.
There is no feature to auto-fill the cells even though some information is often repeated. I wish it had this feature. The duplication of the information is a time stinks.

Capterra-loader

Better than expected for email marketing

Apr 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Really like the Mailchimp integration. Helps us manage our sales process. A lot of our customers come from our website, in-store, and education fairs, and it saves us time managing it all in TeamGram. Also I really enjoy how the platform lets you add special dates to every contact - we use it for birthdays and sales reminders.

Cons: It would be awesome if they could add marketing automation features and more list options to the platform.

The most interactive software for doing customer follow up.

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Teamgram has given us a very important advantage for our company. It is very easy to store the records of our customers' data and service provided, and even easier to access it.

Cons: Lead management could be better if they added more features like filtering our junk leads and being able to pull more lead information from the web

Capterra-loader

Very happy with Teamgram. Strongly recommended.

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Teamgram is easy to use with lots of features at an affordable price. Beautiful and very user friendly inteface.

Cons: No complaints or negatives. We are really happy to use Teamgram. Great, friendly support. Nice features.

Capterra-loader

I strongly recommend Teamgram, we are very happy with it.

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user friendly tool. Major positives, it's cloud based. We can use Teamgram from virtually anywhere with the mobile app.

Cons: No major negatives to mention so far. It would be nice to have some more customization options available.

Teamgram is simple and easy like facebook.

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Following up with orders is easy, and managing relationships with customers has been better since using

Cons: It would be great to be able to define discounted rates for each individual customer instead of having to add it manually each time

TeamGram is a very powerful tool for every sales organisation.

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are using TeamGram for sales management. Our sales cycle is so long so we should follow-up customer's each step and shouldn't forget what we have been speaking and what happened, what are they thinking etc. Quotes are so important for us as well. TeamGram gives us to do all things in one place. Very easy to use so sales team easily adapt to use it. TeamGram is a very powerful tool for every sales organisation.

Cons: Actually, we don't have special requirements but we know that this is not a final product. They are adding new features nearly every day.

Overall: We manage our sales organisation and easily followup customers. Wherever we are, we reach all customer data in one place.

We know that our information is in safe hands.

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We didn't realize how much effect TeamGram was making to our business until we looked at our yearly results. We use TeamGram with maximum performance.

Cons: No major cons, but I hope they add more department and company reporting details and a better looking reporting dashboard.

Overall: I feel everything is in my hand with teamgram. During long business trips teamgram helps me to keep in touch with my company and know anything about what happens. we try several CRm programs, but we are sure that teamgram is the final stop for us. They are not giving us best service, but also improve and update application al the time.

Capterra-loader

TeamGram is great for better productivity. Thanks for the effort.

Apr 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reminders and notifications provide me with the biggest boost in productivity. Helped me build better relationships with my customers and I finally got to retire using Excel.

Cons: No major complaints so far. It does what it promises. Great support when you need help. Better dashboard visuals would be nice to have.

Best CRM and quoting tool.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The cost because showen so I can quickly check if my bid is on point. The app is also where it is at. I quote easy when I'm on the road.

Cons: Nothing at all, not one problem.

Our team are very happy with using TeamGram. TeamGram meets our needs and expectations.

Apr 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, beautiful in appearance and perfect for adding custom modules and fields. Whenever we need it, we get a very quick return from the support team

Cons: No major cons. Quote template needs to be modified.

Teamgram offers an almost limitless solution to your problems.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's very easy to prepare proposals. You can easily follow up your customers. Teamgram sales and support team's are very professional, patient, and supportive.

Cons: Salesperson based sales target definition feature. It's very easy to prepare proposals. You can easily follow up your customers. Teamgram sales and support team's are very professional, patient, and supportive.

Capterra-loader

Lots of customizations!

Apr 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We like being able to customize the interface and make it our own. Also, the custom applications section has a lot of neat features that we've started using recently too.

Cons: It's again about customizations. Not a big issue, but you need to spend some time in the Control Panel to find out where everything is.

Capterra-loader

Best bang for your buck CRM

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's cheap, it's easy, and it gets the job done. We got rid of the last CRM because the interface was too complex and confusing, and the team had adoption issues. Lowest price performance ratio.

Cons: Learning curve seemed a little bit steep for some of our team members. They were overwhelmed by all the features, especially the ones we didn't use. After we figure out how to deactivate sections we didn't need, it became faster for us to adapt.

Capterra-loader

It's good so far

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, excellent support. Tested as a trial user. Could not proceed yet due to our long decision making process.

Cons: Task management functions lack the complexity needed for managing our projects. Although we managed ways to reflect our internal workflows, I think there's room for improvement in task management.

Capterra-loader

Good all-around CRM that does everything

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a very well-rounded system at an affordable price. We love using it to build quote templates and send them out. Teamgram makes customer follow up easy, and their customer support team is very helpful too

Cons: Adding more email features for quotes and templates would make a welcome addition to our work flow.

Overall: productivity

Capterra-loader

Amazingly easy!! We just started using Teamgram and we are so happy with it. It is so easy to use.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Amazing customer service and support.
-Very easy to use and set up.
-Extremely easy customization for our needs.
-We love that it's local and billed in Canadian Dollars.
-Excellent value for the money!! Best price compared to competitors!
-Sales and customer support answered ALL of our questions, were on top of everything and even helped us with set up! They are always polite and follow up with us regularly.

Cons: We have no complaints. We like everything about the program and wouldn't change anything. It's clean and easy to navigate.

I love TeamGram, it really helps our team stay organized which helps us better serve our consumers.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This software allows all parties to assign tasks, create memos, and record missed messages which really helps our small company focus on a team approach. By utilizing the team approach, we have been able to make our daily operations more efficient and use that saved time networking for our consumers.

Cons: I don't have any negative feedback to offer. I think that the software fits the specific needs of the company.

Overall: Our team stays more organized and on task. I feel that we pay better attention to the tasks at hand and are able to stay focused on our team approach and our mission of serving our consumers/community. I am certain that if a task is put on our team to do list, it won't fall through the cracks.

Capterra-loader

Does what I need it to do.

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use and works well with a team approach work environment. Activity section is what we use most and just started using the phone calls which is working well but wish we could mark them off when read or addressed.

Cons: Its a tad expensive but does what we need it to. I wish it was easier to edit what sections are visible. We do not use the Leads tab and I wish I could delete it. Adding company contacts is a little tedious too.

Overall: It is useful in assigning tasks to the team and making sure that things get done.

a good product to track our sales pipeline and CRM

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I really like the mobile capabilities. Also deal and lead functions in the system are robust and useful.

Cons: no ability to take a picture of a business card and the contact info in the business card will be uploaded to the system automatically

I used TeamGram for task management from other members of out team.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Easily see a task of things to do with plenty of space to explain needs. Able to give deadlines in the task as well as see all people playing a role in the project.

Cons: I didnt like that you had to download a document in order to view it, it felt time consuming rather than being able to at least preview the document.

Great support team...

Apr 03, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Needed help with setting up - the support team at Teamgam went above and beyond helping us out. Our quotes are now formatted beautifully and tracked properly. Our sales team also enjoys using the mobile app

Cons: The reporting feature is OK so far. More detailed sales reports and dashboards would be nice to have.

Capterra-loader

Easier than the last CRM we used

Apr 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We came from an older, more complex CRM. I found Teamgram while searching Google and found they had better features for a cheaper price. It was worth the switch over - very easy to use.

Cons: Proposal templates could use some improvements like a what you see is what you get toolbar for a lot more easier customization.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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