# Digitail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Digitail the right Veterinary solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167764/Digitail/reviews

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Digitail

4.7 (88)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Reviews of Digitail

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

AF

Autumn F

Customer Service CorrdinatorVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months.

“What I like most about Digitail is its all-in-one, easy-to-use system that streamlines clinic workflows and client communication.“

May 1, 2026

DP

Diana P

Owner, veterinarianVeterinary, Self-employedUsed the software for: 6-12 months.

“The chat option really isn't truly a chat because it can takes days for them to respond. “

August 16, 2024

AS

Anne S

VeterinarianVeterinary, 2 - 10 employeesUsed the software for: 6-12 months.

“I also love the ability to store digital files in their cloud that owners can access via link instead of having to email huge files.“

April 8, 2026

NW

Nancy W

Admin MgrVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months.

“System is overall clunky and some tasks require multiple clicks before you get to what you need.“

May 1, 2025

AS

Anne S

VeterinarianVeterinary, 2 - 10 employeesUsed the software for: 6-12 months.

“I also love the client facing app where owners can access their pet's records and if traveling, other digitail vets can too.“

April 8, 2026

LB

Laura B

VeterinarianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years.

“Refunding is a bit confounding as well.“

May 14, 2025

AB

Alicia B

VeternarianVeterinary, 11 - 50 employeesUsed the software for: 6-12 months.

“There is continued updates that continue to adapt and make the system more efficient for clinical practice and easy access to help with great response time.“

April 27, 2026

NW

Nancy W

Admin MgrVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months.

“It is sometimes days before we hear back on an issue and some of them we are still waiting to be resolved for weeks.“

May 1, 2025

## Showing most helpful reviews

Showing 1-25 of 88 Reviews

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Christopher M.  
CEO  
Veterinary  
Used the software for: 1-2 years

### "DIGITAIL ROCKS!"

April 21, 2026

5.0

Top Notch! I actually submitted a ticket today and they had my issue resolved in less than 15 minutes. My Lead CSR had a completely different issue the other day and it was resolved in 5 minutes

Pros

It makes us so much more efficient that we are able to see more patients in a day without being overwelmed

Cons

It's not built for boarding (we have a large Pet Resort in addition to our hospital) BUT they did give us a workaround which works great.

Alternatives considered

[Shepard’s](https://www.capterra.com/p/10011863/Shepards/)

Reason for choosing Digitail

Digitail just did more without having to purchase other products

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

Too many glitches and it's way too clunky

Review Source

Response from Digitail

May 7, 2026

Seeing more patients without feeling overwhelmed? That's exactly the kind of impact we're working toward every day. Thank you so much for sharing that! And those support response times honestly speak for themselves. 15 minutes and 5 minutes to resolution? Your team deserves that level of service, and we're proud to deliver it. We hear you on the boarding side. Running a Pet Resort alongside a hospital is no small feat, and while we know the workaround isn't a perfect fit, we're glad it's doing the job for now. It's absolutely something we keep in mind as we continue to grow the platform. Thanks for being such a wonderful part of the Digitail community!

KS

Kaitlynn S.  
Practice Manager  
Veterinary  
Used the software for: Less than 6 months

### "Great for mobile practices! "

April 17, 2026

5.0

Overall, our experience with Digitail has been very positive. It supports a modern, client-centered approach to care and helps us stay organized and connected while working in the field. It’s been a strong fit for our workflow and has improved both our internal efficiency and the client experience.

Pros

Digitail keeps everything streamlined and accessible, which is especially important for a mixed animal mobile practice. Scheduling, medical records, client communication, and payments all live in one place, and the interface is intuitive for both our team and our clients. The online booking and client app have made it easier for pet owners to stay connected and engaged in their pet’s care, and we’ve been able to provide clear estimates and communication without adding extra steps to our workflow. The support team has always been extremely responsive and helpful, which has made a big difference as we’ve gotten up and running.

Cons

Like most platforms, there are occasional limitations with customization and certain workflows that could be more flexible, especially for a mobile or non-traditional practice model. Forms could benefit from additional customization and a more modern feel, but they are currently functional and straightforward to use.

Alternatives considered

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

Reason for choosing Digitail

We chose Digitail for its customization and built-in AI capabilities. The platform allows us to tailor workflows, templates, and communication to fit our specific needs as a mobile practice, while the AI tools help streamline documentation, automate tasks, and improve efficiency across the board. This combination made it stand out compared to more traditional systems.

Review Source

Response from Digitail

May 7, 2026

Thank you for such a thorough and thoughtful review! Hearing that Digitail is working well for a mixed animal mobile practice is really exciting for us. That kind of flexibility across different practice models is something we genuinely care about. It's great to know that scheduling, records, communication, and payments all feeling connected has made a real difference for your team and your clients. And we're so glad the support experience has been a positive one as you've gotten settled in! Your notes on forms and workflow flexibility are well taken. Mobile and non-traditional practices have unique needs, and we know there's more we can do to meet them. Feedback like yours helps us get there. Thanks so much for sharing your experience. We're proud to be part of how you deliver care in the field!

NW

Nancy W.  
Admin Mgr  
Veterinary  
Used the software for: Less than 6 months

### "Admin Manager"

May 1, 2025

2.0

Very unhappy with the software program and the lack of proper and timely support.

Pros

The beginning when I had hope that it was going to be a great new system for our organization, with plenty of support.

Cons

Customer service has been absolutely dreadful. It is sometimes days before we hear back on an issue and some of them we are still waiting to be resolved for weeks. We have several serious issues i.e., cannot add or change client addresses, none of our client's open balances transferred over from our old HIPPO software which means $1000's of lost revenue. System is overall clunky and some tasks require multiple clicks before you get to what you need. This is a Romanian-based company that rolled out into the US market way too soon without the proper tech support.

Switched from

[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Thought it would be a better system for inventory management and reports

Review Source

AS

Anne S.  
Veterinarian  
Veterinary  
Used the software for: 6-12 months

### "Extremely Versatile, Full of Bonus Features, Best All-Around Vet Software! "

April 8, 2026

5.0

A+ I am glad I chose Digitail as my software. I had used Woofware at VCA, Avimark, Covetrus pulse, EazyVet and Banfield's soft ware. I loved the Shepherd software interface and invoice/flow task board/medical record combining but ultimately I chose Digitail because of the client facing app, telemedicine - virtual lobby and mapping for mobile house calls. It is also very easy to document client interactions and they can also interact and request appointments through the app.

Pros

I love Digitail's accessibility via tablet and phone, which is what I use the most o house calls. I also love the ability to store digital files in their cloud that owners can access via link instead of having to email huge files. I also love the client facing app where owners can access their pet's records and if traveling, other digitail vets can too.

Cons

There are a few things I can not move, like the chat bot and announcement tabs. Sometimes they are in the way and I have to turn the phone sideways to get them out of they way. It should be a choice if the user wants it in the menu or easy access.

Alternatives considered

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

Reason for choosing Digitail

There were many others that I am familiar with and would never choose for myself, the ones listed before and Neo and Corner stone could be added to the list.

Review Source

Response from Digitail

May 7, 2026

Thank you so much for this incredibly thoughtful review. Coming from someone with hands-on experience across so many platforms, choosing Digitail means a great deal to us. We don't take that lightly. It's wonderful to hear that the mobile accessibility, cloud file sharing, and client facing app are all working so well for your house call practice. That kind of flexibility is exactly what we had in mind, and it's great to hear it translating so well in the field. Your feedback on the chatbot and announcement tabs is really practical. Being able to customize what's visible and within reach on a smaller screen is a completely reasonable ask, especially for mobile-first users like yourself. We've noted this. Thank you again for such a detailed and generous review!

HW

Heather W.  
Practice Manager  
Veterinary  
Used the software for: 6-12 months

### "Overall Good Software Transition"

April 1, 2026

4.0

Overall our experience has been positive. There have been some difficulties or bugs that have occurred but it is encouraging that changes/updates are continually being made.

Pros

It has a lot of features in one bundled product. Therefore we don't need to have separate company for an app, texting, AI etc.

Cons

The inventory module could be improved has far adding reorder points and reorder amounts. Also the reporting module could be better.

Alternatives considered

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

Reason for choosing Digitail

Digitail was more affordable and seemed to be a all in one program.

Switched from

[Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)

Our current server was full and we made the decision to go to a cloud based software.

Review Source

Response from Digitail

May 7, 2026

Thank you for sharing this! We're so glad the all-in-one approach is delivering real value by keeping everything under one roof. Your feedback on inventory is spot on. Reorder points and amounts are the kind of practical, day-to-day tools that make a big difference in keeping a clinic running smoothly. Same goes for reporting. These are areas we're actively looking to strengthen, and notes like yours help us prioritize. We also appreciate your patience through any bumps along the way. Bugs are never fun, but we're committed to moving fast on fixes and improvements. Thanks for sticking with us and for taking the time to share such constructive feedback!

AG

Aleshia G.  
Veterinary Assistant- Reception Manager  
Veterinary  
Used the software for: 6-12 months

### "Amazing Program!"

April 21, 2026

5.0

Amazing! They are always updating things and making things easier. The flow is very smooth. Very helpful AI service that can get things you need.

Pros

It is so easy to schedule and add patients as well as keeping track of inventory and products. Great!

Cons

Nothing. This program is great. We went from paper only records and invoicing to this program and it has been a very smooth transition.

Alternatives considered

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

Reason for choosing Digitail

Liked the support we were offered. Liked the look of the program better.

Review Source

Response from Digitail

May 7, 2026

Wow, thank you for this! Going from fully paper-based to Digitail and calling it a smooth transition is honestly one of the best things we could hear. That means a lot to our whole team. We're thrilled that scheduling, patient management, and inventory are all hitting the mark for you. And we'll keep the updates coming! Thanks so much for the kind words. Reviews like this truly make our day!

AB

Alicia B.  
Veternarian  
Veterinary  
Used the software for: 6-12 months

### "Digitail is made for you!"

April 27, 2026

5.0

There is continued updates that continue to adapt and make the system more efficient for clinical practice and easy access to help with great response time.

Pros

Digitail is user friendly and the AI integration along with other integrations make workflow efficient.

Cons

Some things are not fully utilized at our practice and can be made more useful for hospitalized patients- the whiteboard is an example.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Wanted to switch to a cloud based PIMS system.

Review Source

Response from Digitail

May 7, 2026

Thank you so much for the thoughtful review! We're glad to hear that the AI integration and overall workflow efficiency have been making a difference at your practice. The whiteboard feedback for hospitalized patients is really valuable, and that's exactly the kind of specific, clinical insight that helps us prioritize meaningful improvements. We know inpatient workflows have unique demands, and we want Digitail to rise to that. That said, we have plenty of resources to help you learn how to fully utilize Digitail on our website. It's also wonderful to hear that our support team has been responsive! We work hard to make sure help is always close by. Keep the feedback coming, and thank you for being such an engaged part of the Digitail community.

LB

Laura B.  
Veterinarian  
Veterinary  
Used the software for: 2+ years

### "Highly recommend Digitail for referral and GP veterinary practices "

May 14, 2025

5.0

We highly recommend Digitail! It has made our record keeping very easy! As a referral service, it is very important that our records are thorough and professional. The templates make it easy.

Pros

Digitail is extremely easy to use. It was simple to get started and the tech team is very helpful. There is a library of helpful guides and videos. The price point is better than what we've had previously. The service has been reliable and our records look very nice. There are constant improvements to the platform.

Cons

Setting up our label printer has been a challenge. Inventory is not-straight forward. Refunding is a bit confounding as well.

Alternatives considered

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)

Reason for choosing Digitail

Ease of use. Helpfulness of technical team. Price.

Review Source

KP

Karen P.  
Practice Manager  
Veterinary  
Used the software for: Less than 6 months

### "Incredible System, Incredible Team!"

September 9, 2024

5.0

\[sensitive content hidden\], our onboarding person, has been incredible. He has dealt with my silly questions, serious questions, and overall frustrations getting it up and running (although the frustrations have been few). Even with the big time difference, he has been available when we needed him! He is extremely knowledgeable and want him to come to the U.S. and work at our hospital as a vet (and Digitail expert) lol.

Pros

Coming from a server based system, its incredible to be able to access from anywhere! There are many functions, some we haven't even tried yet (baby steps in implementing them) that make the process so much easier. And of course, we are in a a love-hate relationship with "Tails"....we love it because it's the coolest thing ever, but hate the fact that down the road I won't be needed lol!

Cons

Inventory management is something to get used to, but we will get there. I do also wish we could create our own visit types to work with what we are used to. Also, one request would be to be able to re-order the entries in a canned treatment plan so if we have to adjust it, it will be in logical order of how we go through the process. Right now, new entries only appear at the bottom and can not be moved and the whole plan needs to be re-created.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

It was server based and we wanted something web based with more current technology.

Review Source

Response from Digitail

September 27, 2024

Thank you so much for sharing this thoughtful review! We love hearing that you've embraced the flexibility and functionality of our system, and we get a good laugh out of your "love-hate" relationship with Tails! 😄 It's designed to lighten the load, but your expertise is definitely required! Regarding the cons you mentioned, we hear you! Inventory management can be a bit of a learning curve, but it sounds like you're on the right path. As for the treatment plan reordering and custom visit types—there is excellent feedback! We've passed these suggestions along to our development team as we're always looking to improve workflows. And we'll make sure to let your onboarding lead know they have a fan club waiting for them in the U.S. 😎 They're a rockstar, and we're thrilled they could support you through this transition. Thanks again for making the leap to Digitail—we're excited to continue growing with you! -Heather Ashcroft Communty Lead

KB

Kaytee B.  
Manager Inventory Lead  
Veterinary  
Used the software for: Less than 6 months

### "Digitail for AVCH"

April 23, 2026

5.0

I have a love/hate relationship for Digitail. There are some steps that are super easy and some steps that are harder than they need to be.

Pros

The new task update to pending waitlist etc. I like that it is cloud base and I can access everything from home.

Cons

Refunds, every step requiring multiple steps. When filling meds that are not in stock it would be nice to me able to choose dispense now on the medication tab or dispense later so that when the meds arrive we can print the label without having to disable the old rx and make a new one or else the cost is 0 dollars.

Review Source

Response from Digitail

May 7, 2026

Thank you for being so candid! The 'love/hate' relationship is something we truly appreciate hearing because it means you're engaged enough to notice both what's working and what isn't. That kind of honest feedback is gold for us. We're glad the cloud accessibility and the new task updates are landing well for you! On the medication dispensing workflow, that's a really specific and practical pain point and we hear you. We actually have a Product Presell feature in Beta that may help with this. It lets you sell non-consumable products that are currently out of stock and supply them later once inventory arrives, without having to disable and recreate anything. If you haven't had a chance to explore it yet, our support team would love to walk you through it! Reducing unnecessary friction in daily workflows is a priority, and notes like yours help us identify exactly where those friction points live. Thanks for taking the time to share your feedback!

CS

Chris S.  
Owner, Veterinarian  
Veterinary  
Used the software for: 1-2 years

### "Digitail is perfect for the small outpatient-focused private veterinary clinic"

August 15, 2024

5.0

It's been great! As a small private practice, it has suited our needs wonderfully and we have been able to leverage a lot of their tools to reduce many communication friction points.

Pros

\- SOAPs: Logically built. Easy to start-finish every aspect of an appointment in one screen (history, exam, diagnostics, medications/label printing, invoicing, discharge instructions) - Flowboard: Quick and easy way to "bounce" between SOAPs. Visualize "who's here"? - Integrated pet smartphone app: Allows for easy sharing/viewing of records. Chat feature. Contactless booking. And pet parent medical journaling that syncs with our PIMS - Online Booking: Now they have an embeddable widget to add to our website. - Quality UX: This is a veterinary software that feels modern. And that matters when onboarding and training new staff. - Agility in development: The Digitail team has shown consistent interest in adapting to user needs.

Cons

\- Wish the pet parents could share their vaccination history in pdf form rather than having to contact us to do it for them. - The Whiteboard feature is a good start, but they don't have task-invoicing connectivity yet. So a big in-patient facility may struggle in that respect.

Alternatives considered

[Rhapsody](https://www.capterra.com/p/203148/Rhapsody/)

Reason for choosing Digitail

Ease of use. Feedback from other users.

Review Source

Response from Digitail

August 21, 2024

Thank you Chris for the thoughtful review! We're thrilled to hear that Digitail is hitting the mark for your small outpatient-focused clinic. It's great to see that features like the SOAPs, Flowboard, and our integrated pet smartphone app are making your day-to-day smoother and more efficient. We know how important a modern, intuitive UX is when it comes to onboarding new team members, so we're glad that's resonating with you. We also appreciate your feedback on the Whiteboard and the pet parent vaccination sharing process. Your insights are invaluable as we continue to evolve and fine-tune Digitail. We're always working on new features and improvements, so stay tuned—there’s more to come! Thanks again for choosing Digitail and for sharing your experience. We’re here to support you and your clinic every step of the way! Heather Ashcroft Digitail Community Manager

VR

Verified Reviewer  
Owner, Veterinarian  
Veterinary  
Used the software for: 6-12 months

### "Terrific cloud-based PIMS for our small specialty practice!"

October 14, 2023

5.0

Getting started with Digitail was super easy! Our customer service contact walked us through setups and met with us as many times as we needed to get everything working and to dive deeper into adding new functions.

Pros

What a great alternative to our previous system! As a small but growing specialty practice, we don't have the client volume to justify adding an expensive software. Yet, we needed to improve our medical records and organization. Digitail checked those boxes and so many more!

Cons

Would like to see attachments read in medical records and improvement with emailing with clients so it shows as part of the medical record. 2 way emailing would be terrific!

Review Source

Response from Digitail

August 5, 2024

Thank you for the fantastic review 😻! We’re thrilled to hear that Digitail has been an excellent fit for your practice and that our support team has been helpful. We appreciate your feedback on reading attachments in medical records and improving email communication. These are great suggestions, and we’re working on enhancing these features. Thanks for being a valued customer and helping us improve!

AB

Amanda B.  
Practice Manager  
Veterinary  
Used the software for: Less than 6 months

### "Review"

August 10, 2023

5.0

I loved every person I have spoken with a Digitail. You all from IT to the messaging section have gone above and beyond to try to make adjustments and we really appreciate it. - Thank you

Pros

I love \[sensitive content hidden\]! She has been such a huge help!! What I love about Digitail is its pretty easy to navigate around. I love the app feature and that clients have access to records and have the ability to schedule appointments at their convenience. I also love the chat feature.

Cons

The consent forms and prescriptions are hard for us. We've had to order prescription pads because the templates in Digitail just wouldn't be able to be processed in South Carolina at a human pharmacy.

Alternatives considered

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)

Review Source

Response from Digitail

August 5, 2024

Thank you for your wonderful review😻! We're thrilled to hear that you've had a great experience with our team and that you find Digitail easy to navigate and helpful for your clients. We appreciate your feedback regarding the consent forms and prescription pads. We're looking into ways to improve this aspect of our service. Thanks for being a valued customer and for your kind words!

RG

Rebecca G.  
Veterinarian/Owner  
Veterinary  
Used the software for: 6-12 months

### "After 6 months for a new startup mobile business"

October 26, 2022

5.0

Very intuitive, customer service is great. \[SENSITIVE CONTENT\] is phenomenal at helping and they always have time to set up a meeting if there is a task that you need extra help with understanding.

Pros

I like that it’s cloud based easily accessed from anywhere

Cons

A little confusing/annoying with inventory and when injectable quantities vary with vial.

Alternatives considered

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)

Reason for choosing Digitail

More affordable

Review Source

Response from Digitail

November 3, 2022

Thank you so much Dr Rebecca! Look out for the new inventory module that we are preparing!

RD

Rafael D.  
Veterinarian  
Veterinary  
Used the software for: 2+ years

### "Excellent choice for my mobile practice "

October 27, 2022

5.0

Excellent customer serviceNo comparison on price

Pros

Ease of use straight of the box.Sms reminders, stripe processing payments

Cons

Unable to send records as a single file or pdfBut they are constantly improving this software

Review Source

Response from Digitail

November 11, 2022

Thank you so much Dr. Rafael! Looking forward to releasing an update that will meet your needs!

AS

Andreea S.  
Veterinarian  
Medical Practice  
Used the software for: 6-12 months

### "Awesome veterinary software"

August 24, 2022

5.0

So nice to be in the cloud with such a mobile team like ours!

Pros

Easy to use, and easy to learn to navigate

Cons

Hardly anything! Sometimes I get frustrated with the calendar. But they are constantly improving and updating the software.

Reason for choosing Digitail

The romanian connection and a great price!

Switched from

[Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/)

Wanted to be cloud based

Review Source

Response from Digitail

August 5, 2024

Thank you for the great review! We’re happy to hear you find Digitail easy to use and navigate. We appreciate your feedback about the calendar. We’re always working on improvements and updates to make the software even better. Thanks for choosing Digitail and for highlighting the benefits of our cloud-based solution!

MM

Madalina M.  
Veterinarian  
Veterinary  
Used the software for: 6-12 months

### "Good"

March 11, 2019

4.0

My overall experience with this software is a good one. It is highly usefull and makes registrations and patients sheets easier to work with.

Pros

The software is good and is highly usefull when it comes to the patients database. You can easily find medical examination reports for all kind of exams, also the calendar is an added value since it can automatically send reminders all used to create personalised messages for the owners. Technical support was always friendly and eager to help.

Cons

The administration part should be worked a little more since there are still some things that are not presented clearly enough. I found out that the software may encounter issues depending on your laptop or cash register, but tech-support will answer and address the issues you are encountering and provide solutions to resolve the problems.

Review Source

RH

Rinel H.  
Principal veterinarian  
Veterinary  
Used the software for: Less than 6 months

### "One month review"

September 6, 2022

5.0

The support has been amazing. The use of the software is getting easier. I have only worked on it for one week.

Pros

The ease of generating invoices. Although it seems daunting at first, the software is easy to understand and use.

Cons

There are a lot of irrelevant information that takes time to scroll through. You cannot edit and add things on the invoice as needed.

Reason for choosing Digitail

It seems more modern.

Review Source

Response from Digitail

September 14, 2022

Thank you so much Dr Rinel!! You'll be happy to hear that we've already enabled more customized on the invoice!

KP

Karen P.  
Owner/veterinarian  
Veterinary  
Used the software for: 6-12 months

### "Ease of use"

April 22, 2022

5.0

Absolutely excellent. Customer service is wonderful and they are very friendly.

Pros

Digitail is extremely easy to use and very user friendly. Being cloud-based is perfect for mobile medicine.

Cons

Diabetic interface will be released soon, which will be very helpful.

Review Source

Response from Digitail

April 27, 2022

Thank you so much Dr Karen! I'm happy that we are able to help!

MN

Mardi N.  
Veterinary surgeon  
Veterinary  
Used the software for: 6-12 months

### "Software that grows with your business"

August 10, 2022

5.0

Customer support is excellent.

Pros

The software is constantly improving to meet the needs of real vets in practice. Any feedback given to Digitail is taken into consideration and used to make improvements. It is really user friendly and the App is a wonderful tool to keep clients engaged and up to date on patient care.

Cons

It is not really geared towards large animal vets

Review Source

Response from Digitail

August 16, 2022

Hi Dr Mardi, Thank you so much for your feedback! We're happy to be helping you in your journey!

KR

Karla R.  
DVM and practice manager  
Veterinary  
Used the software for: 6-12 months

### "Go for Digitail "

February 12, 2021

5.0

Making appointments very easy, clients love this.

Pros

Very user friendly, easy to use and accessible for everywhere you have a connection to internet.

Cons

I didn’t identified, the team helped us every time we had problems or questions.

Reason for choosing Digitail

I meet previous the team that created Digitail and they were serios and dedicated to the project.

Review Source

Response from Digitail

February 16, 2021

Thank you very much Karla!! You are a great practice manager and it is a pleasure to work with you!

LB

Lisa B.  
Boss :)  
Veterinary  
Used the software for: Less than 6 months

### "Made my Digital start easy"

August 9, 2022

5.0

See as written above. I'm happy overall :)

Pros

First: customer Service! \[SENSITIVE CONTENT\] are gold. After some time IT became easier and easier to work wirh the Software. I'm still getting to know IT, for now my expectations are overfullfilled and i have been already offered help in form of a one to one online appointment which i will make use of After i collected oncoming questions. Thanks

Cons

Didn't find any faults yet, I will write the customer Service with oncoming issues

Review Source

Response from Digitail

August 17, 2022

Hi Dr Lisa, thank you for being so awesome! It's a pleasure to work with you.

Stanciu M.  
Veterinarian  
Medical Practice  
Used the software for: I used a free trial

### "Great app! Very useful"

March 14, 2019

5.0

Pros

The app is very useful and friendly. It can be optimised for every individual vet clinic. The support team was really helpful.

Cons

It wasn't very easy to use for my "no-tehnology" members of my team, but overall is great!

Review Source

SL

Stanila L.  
Veterinary doctor  
Veterinary  
Used the software for: 6-12 months

### "Very good "

March 14, 2019

5.0

I can organise better my charts from my veterinary clinic

Pros

I like that it is easy to work with. I can keep my primary accounting.

Cons

I have bills with more then 50 item's that have to be split in more then one entry.

Review Source

RI

Raluca I.  
DVM  
Veterinary  
Used the software for: 6-12 months

### "It's a game changer."

November 19, 2018

5.0

Replaces paper health records with a cloud based records and also reducing the time spent on filling out registries.

Pros

The fact that is very user-friendly and it is easy to use.

Cons

The fact that I didn't know earlier about the sofware,

Review Source

Response from Digitail

November 22, 2018

Thank you very much for the kind words! We will pass on the information to the team!