# Digitail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Digitail the right Veterinary solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167764/Digitail/reviews --- Digitail 4.7 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Digitail Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews AF Autumn F Customer Service CorrdinatorVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “What I like most about Digitail is its all-in-one, easy-to-use system that streamlines clinic workflows and client communication.“ May 1, 2026 Christina L ReceptionHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I dislike that Digital does not allow users to send mass emails to clients quickly and easily.“ May 15, 2026 AS Anne S VeterinarianVeterinary, 2 - 10 employeesUsed the software for: 6-12 months. “I also love the ability to store digital files in their cloud that owners can access via link instead of having to email huge files.“ April 8, 2026 DP Diana P Owner, veterinarianVeterinary, Self-employedUsed the software for: 6-12 months. “The chat option really isn't truly a chat because it can takes days for them to respond. “ August 16, 2024 AS Anne S VeterinarianVeterinary, 2 - 10 employeesUsed the software for: 6-12 months. “I also love the client facing app where owners can access their pet's records and if traveling, other digitail vets can too.“ April 8, 2026 NW Nancy W Admin MgrVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “System is overall clunky and some tasks require multiple clicks before you get to what you need.“ May 1, 2025 Christina L ReceptionHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I like that Digital allows you to send emails to clients quickly, easily, and in an organized way.“ May 15, 2026 NW Nancy W Admin MgrVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “It is sometimes days before we hear back on an issue and some of them we are still waiting to be resolved for weeks.“ May 1, 2025 ## Showing most helpful reviews Showing 1-25 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christina L. Reception Health, Wellness and Fitness Used the software for: Less than 6 months ### "A Good App" May 15, 2026 5.0 Overall, my experience with Digital has been positive because it makes communicating with clients simple, organized, and efficient. I especially like how easy it is to send emails and manage client communication in one place Pros I like that Digital allows you to send emails to clients quickly, easily, and in an organized way. It is easy to use most of the time. Cons I dislike that Digital does not allow users to send mass emails to clients quickly and easily. I wish that this system had this in place. Switched from [ClientCircle](https://www.capterra.com/p/141002/Rocket-Referrals/) Because you it was told to us we would be able to send mass emails. Review Source Response from Digitail May 26, 2026 Thanks for the kind words! Making client communication simple and organized is something we care a lot about, so it's great to hear that's landing well for your team. We hear you on mass emails, and we're actually in the process of rolling that feature out in the near future -- one of our team members will reach out to you directly to see if you'd be interesting in joining the beta program. Thanks again for the review and feedback on where we can deliver better for you. EP Emily P. Veterinarian Veterinary Used the software for: 6-12 months ### "Digitail makes your life easier" May 15, 2026 5.0 Digitail is a company that you can tell deeply cares and is passionate about what they do. They are a perfect example of how any company should run. I truly don't know how I did my job before we switched to Digitail. I actually look forward to doing my records. Crazy,right? They were so helpful in the transition from Cornerstone to Digitail, the onboarding process was seamless and anything we have hiccups with, they were very responsive and resolved our concerns quickly. Pros I love how responsive the team is. If we have any issue, they are right there to help. Contacting customer support is never difficult and not something I dread like I do with other companies. They listen to our feedback and requests for feature updates. I also LOVE the AI dictation and Discharge Notes. My records are done as soon as the appointment is done! And the dictation almost always picks up on things that I have already completely forgotten about, which makes my records much more thorough. Cons Our biggest issue currently is our multi-location. We have two clinics, but operate as one entity, that messes up our reminders. I can honestly say that's the only negative I have experienced, and even that is something they are willing to work with us on to improve our experience. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Digitail Didn't really want another IDexx product. Met Digitail at a conference and they seemed great. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Wanted AI, cornerstone was just outdated and weren't really trying to update. Review Source Response from Digitail May 22, 2026 Thank you so much for this, it genuinely made our day to read! Hearing that you actually look forward to doing your records is exactly why we do what we do. Knowing that AI dictation is helping you capture things you might have otherwise forgotten, and that your notes are done by the end of the appointment, is the outcome we dreamed about when we built it. We also really appreciate your notes on multi-clinic reminders, and know that we hear you and are actively working to improve. We're grateful you've stuck with us on it and given us the chance to work through it together. Thank you for trusting us with the transition from Cornerstone; onboarding a whole practice is no small thing, and your team made it a joy. We're so glad to have you as part of the Digitail family. NW Nancy W. Admin Mgr Veterinary Used the software for: Less than 6 months ### "Admin Manager" May 1, 2025 2.0 Very unhappy with the software program and the lack of proper and timely support. Pros The beginning when I had hope that it was going to be a great new system for our organization, with plenty of support. Cons Customer service has been absolutely dreadful. It is sometimes days before we hear back on an issue and some of them we are still waiting to be resolved for weeks. We have several serious issues i.e., cannot add or change client addresses, none of our client's open balances transferred over from our old HIPPO software which means $1000's of lost revenue. System is overall clunky and some tasks require multiple clicks before you get to what you need. This is a Romanian-based company that rolled out into the US market way too soon without the proper tech support. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Thought it would be a better system for inventory management and reports Review Source HW Heather W. Practice Manager Veterinary Used the software for: 6-12 months ### "Overall Good Software Transition" April 1, 2026 4.0 Overall our experience has been positive. There have been some difficulties or bugs that have occurred but it is encouraging that changes/updates are continually being made. Pros It has a lot of features in one bundled product. Therefore we don't need to have separate company for an app, texting, AI etc. Cons The inventory module could be improved has far adding reorder points and reorder amounts. Also the reporting module could be better. Alternatives considered [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing Digitail Digitail was more affordable and seemed to be a all in one program. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Our current server was full and we made the decision to go to a cloud based software. Review Source Response from Digitail May 7, 2026 Thank you for sharing this! We're so glad the all-in-one approach is delivering real value by keeping everything under one roof. Your feedback on inventory is spot on. Reorder points and amounts are the kind of practical, day-to-day tools that make a big difference in keeping a clinic running smoothly. Same goes for reporting. These are areas we're actively looking to strengthen, and notes like yours help us prioritize. We also appreciate your patience through any bumps along the way. Bugs are never fun, but we're committed to moving fast on fixes and improvements. Thanks for sticking with us and for taking the time to share such constructive feedback! sB sebastian B. Managing Partner Veterinary Used the software for: Less than 6 months ### "Digitail after 4 months" June 5, 2026 5.0 Our overall experience has been very positive. We selected Digitail to be the nucleus of major operational change and used it as a key part of our transition to a more modern, client-focused practice. The platform has helped improve efficiency, reduce paperwork, and create a more connected experience for both staff and pet owners. No software is perfect, but Digitail has consistently demonstrated a willingness to listen to users and evolve. For practices looking for a modern cloud-based veterinary PIMS with strong client engagement tools, it is well worth considering. Pros Digitail gave us the foundation to modernize our hospital. We transitioned from paper records to a fully digital workflow, implemented online forms, client communication tools, AI-assisted medical records, and a client app, all within a single platform. The system is intuitive enough for new team members to learn quickly while still offering the flexibility needed for a busy veterinary practice. Their team has also been highly responsive to feedback and genuinely interested in improving the product based on real-world hospital needs. Cons One area that still needs improvement is the accuracy and consistency of the AI Scribe feature. We've found that dictation performs noticeably better on laptops and desktop computers than on iPads, where transcription accuracy can be less reliable. As a practice that relies heavily on medical documentation, this occasionally creates extra editing work for clinicians. Beyond that, there are still some workflow and reporting features that could benefit from greater customization as practices become more advanced in their use of the platform. That said, Digitail's team has been highly receptive to feedback and continues to release meaningful improvements based on user input. Alternatives considered [Vetspire](https://www.capterra.com/p/187469/Vetspire/) Reason for choosing Digitail This product and planned upgrades aligned better with our needs Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) to move towards a modern platform and improve team and client experience Review Source Response from Digitail June 8, 2026 Hi Sebastian, the transformation you're describing is exactly what we're built for—and WHO we're building for. It's great to hear it's serving as the operational foundation you needed! On AI Scribe on iPad: if you're hitting specific scenarios where it's really not delivering on your expectations, please share them with your CSM. Real cases drive prioritization. Thanks for the detailed write-up, and we hope you continue to love Digitail! HT Heidi T. Practice Manager Veterinary Used the software for: 1-2 years ### "Digitail has been the best change we could have made. " May 6, 2026 4.0 Digitail has been a great change from the archaic PMS we used to use. I'd recommend Digitail to practices that want to continue to grow and are not afraid of change and innovation. Pros I love that it is evolving and they take our suggestions serious so it keeps up with tech. The customer service is quick and helpful. The interface is easy to learn and use. Cons Since they make so many changes - it seems to break other parts, so we seem to have to manage or work around a process we get used to until it is fixed. Alternatives considered [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Digitail They had better customer service and more personalization's. As a newer company we felt they would take our recommendations and continue to innovate the software. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) They were going to be sunsetting the software and we kept running into limitations. Review Source Response from Digitail May 11, 2026 Thank you so much for this thoughtful review, Heidi. Knowing the rapid evolution and customer service are making a real difference for your practice is great to hear! Shipping fast can occasionally mean something that was working ends up needing a fix, and we know workaround time costs your team real hours. It's an active area of focus for us — and in the meantime, if you ever hit one of these, please ping your CSM or support@digitail.io the moment it happens. We'd rather catch it fast than have you working around it. — The Digitail team ML Marelize L. Veterinary Receptionist Veterinary Used the software for: 2+ years ### "Grand slam. " May 13, 2026 5.0 Been working on Digitail for 4 years now. Some futures would have been nice to have without hopping from one to another with a tick. Pros Sufficient come back with updates. When asked for help they respond within the the right time zone. I like that it goes for digital because these days we are all about digital. Cons A lot of ticks to get where you want to be. You need to click a lot to get where you want to be. Which can get quite irritating. Switched from [Vetmaster](https://www.capterra.com/p/140168/Vetmaster/) Worked on a OKI printer and it was having a old hospital in your work space. Review Source Response from Digitail May 19, 2026 Hi there Marelize, Four years with us means a lot, so thank you! Glad the support and digital-first approach are working for you. On the clicks: try Quick Search if you haven't yet. It pulls up any patient, client, or contact from any screen (name, phone, microchip, or # + ID) and skips a lot of the menu hopping. If there are specific workflows that still feel click-heavy, send them our way — that's the kind of detail our product team uses to decide what to streamline next. The Digitail Team TG Tienne G. Assistant Manager Veterinary Used the software for: 2+ years ### "ORIGINAL DIGITAIL USERS" May 15, 2026 5.0 Pros THE ABILITY TO USE A CHAT FEATURE TO TALK TO SOMEONE OR THE AI TO GET QUICK RESPONSES. ITS NICE TO SEND A MESSAGE AND WALK AWAY TO STAY BUSY. Cons I DONT LIKE THE UPDATES THAT FREQUENTLY HAPPEN THAT DONT ALWAYS NEED TO BE A FEATURE. I FEEL LIKE THE PRIORITY OF WHAT GETS UPDATED ISNT REALISTIC TO WHAT WE NEED. Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Needed to go paperless with new staff members coming on board as well. Review Source Response from Digitail May 22, 2026 Thank you for taking the time to share this, both the good and the honest feedback. Really glad the chat feature is working well for you. Being able to fire off a message and get back to your patients without waiting around is exactly what we were going for, so it's great to hear it fits into your workflow that way. On the updates, that's fair feedback, and we take it seriously. Prioritization is something we're always working to get right, and we know it doesn't always feel that way from the outside. If there are specific things your practice needs that feel like they keep getting deprioritized, we'd genuinely love to hear them as that kind of direct input is what shapes our roadmap. Thanks again for being part of Digitail. AB Alicia B. Veternarian Veterinary Used the software for: 6-12 months ### "Digitail is made for you!" April 27, 2026 5.0 There is continued updates that continue to adapt and make the system more efficient for clinical practice and easy access to help with great response time. Pros Digitail is user friendly and the AI integration along with other integrations make workflow efficient. Cons Some things are not fully utilized at our practice and can be made more useful for hospitalized patients- the whiteboard is an example. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Wanted to switch to a cloud based PIMS system. Review Source Response from Digitail May 7, 2026 Thank you so much for the thoughtful review! We're glad to hear that the AI integration and overall workflow efficiency have been making a difference at your practice. The whiteboard feedback for hospitalized patients is really valuable, and that's exactly the kind of specific, clinical insight that helps us prioritize meaningful improvements. We know inpatient workflows have unique demands, and we want Digitail to rise to that. That said, we have plenty of resources to help you learn how to fully utilize Digitail on our website. It's also wonderful to hear that our support team has been responsive! We work hard to make sure help is always close by. Keep the feedback coming, and thank you for being such an engaged part of the Digitail community. AF Autumn F. Customer Service Corrdinator Veterinary Used the software for: Less than 6 months ### "Efficient and User-Friendly, with Room to Grow" May 1, 2026 5.0 My overall experience with Digitail has been positive—it’s easy to use, streamlines daily workflows, and improves client communication, though it has a few limitations in advanced customization. Pros What I like most about Digitail is its all-in-one, easy-to-use system that streamlines clinic workflows and client communication. Cons What I liked least about Digitail is that it can feel limited in customization and may not cover every advanced feature some clinics need. Review Source Response from Digitail May 7, 2026 Thank you so much for taking the time to share your feedback, Autumn! We're thrilled to hear that Digitail has been making your daily workflows smoother and improving client communication; that's exactly what we're here for. If there are specific features or configurations you'd love to see, we'd genuinely love to hear them, as users like you directly shape our release roadmap. Thanks again for being part of the Digitail community! MH Michelle H. Practice Manager/Owner Veterinary Used the software for: Less than 6 months ### "Brookside Digitail review" August 7, 2023 5.0 Our support person, \[sensitive content hidden\], is very pleasant. We love that it integrates with our 3rd party products. Pros things continue to improve without having to wait for updates. Customer Support is stellar. Cons I would like a bit more reporting, but I believe that is one the way Alternatives considered [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing Digitail It seemed to overall be a better fit for us. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Their version 2.0 had many bugs. Financial issues were a huge problem - client accounting was inaccurate. We had to add invoices to make sure they were accurate. Review Source Response from Digitail August 15, 2023 Thank you for your lovely review 😻. Your words made our day and reminded us why we love what we do. Your feedback motivates us to keep improving and delivering great service. Knowing that we've met your expectations encourages us to do even better. We're truly grateful for your support and for taking the time to share your experience GM George M. Vet Veterinary Used the software for: 2+ years ### "It helps me keep track of charges" May 26, 2021 5.0 Since using Digitail I saw that I'm always up to date with my client invoices. They also get synced with my Quickbooks account instantly and this makes my accountant's life (and mine) so much easier. Pros I really like the easy billing and the fact that I can directly charge my clients online. I use this feature a lot, especially for telemedicine consultations or to take a downpayment for euthanasia services. Cons It's more of a "feature" request — I'd like to be able to create different templates & designs for my invoices. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing Digitail I was plesently surprised on how fast they responded to my demo request and they remain helpful and responsive the entire journey. Also, loved how modern looking and easy to use is the platform. Review Source Response from Digitail May 28, 2021 Thank you so much Dr George! It is a pleasure to work with you and your team and to see how the practice has grown over the past 2 years! SW Sheila W. Executive Director Veterinary Used the software for: Less than 6 months ### "Digitail" April 28, 2022 5.0 Our overall experience with Digitail has been very positive and we would recommend Digitail to other potential users because of the ease of implementation and use, the very engaging and helpful support team, and the helpful resources. Pros We are more efficient and consistent with the prepopulated SOAP templates. They have decreased the amount of time the vet needs to enter information significantly so that she can spend more time with the patients. The main consultation screen is very easy to follow and concise making it easy to transition from one tab to another. The communication between the client and staff is very easy with the app. Sending an email/text from the software is very easy. Cons As a non-profit we get subsidy grants and we are working to see how we can utilize this "discount" in the system. Alternatives considered [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[Clinic HQ](https://www.capterra.com/p/198313/Clinic-HQ/) Reason for choosing Digitail Digitail was chosen because it is very user friendly on the clinic side as well as for the client. Review Source Response from Digitail May 1, 2022 Thank you so much Sheila!! So happy to be working together! CS Chris S. Owner, Veterinarian Veterinary Used the software for: 1-2 years ### "Digitail is perfect for the small outpatient-focused private veterinary clinic" August 15, 2024 5.0 It's been great! As a small private practice, it has suited our needs wonderfully and we have been able to leverage a lot of their tools to reduce many communication friction points. Pros \- SOAPs: Logically built. Easy to start-finish every aspect of an appointment in one screen (history, exam, diagnostics, medications/label printing, invoicing, discharge instructions) - Flowboard: Quick and easy way to "bounce" between SOAPs. Visualize "who's here"? - Integrated pet smartphone app: Allows for easy sharing/viewing of records. Chat feature. Contactless booking. And pet parent medical journaling that syncs with our PIMS - Online Booking: Now they have an embeddable widget to add to our website. - Quality UX: This is a veterinary software that feels modern. And that matters when onboarding and training new staff. - Agility in development: The Digitail team has shown consistent interest in adapting to user needs. Cons \- Wish the pet parents could share their vaccination history in pdf form rather than having to contact us to do it for them. - The Whiteboard feature is a good start, but they don't have task-invoicing connectivity yet. So a big in-patient facility may struggle in that respect. Alternatives considered [Rhapsody](https://www.capterra.com/p/203148/Rhapsody/) Reason for choosing Digitail Ease of use. Feedback from other users. Review Source Response from Digitail August 21, 2024 Thank you Chris for the thoughtful review! We're thrilled to hear that Digitail is hitting the mark for your small outpatient-focused clinic. It's great to see that features like the SOAPs, Flowboard, and our integrated pet smartphone app are making your day-to-day smoother and more efficient. We know how important a modern, intuitive UX is when it comes to onboarding new team members, so we're glad that's resonating with you. We also appreciate your feedback on the Whiteboard and the pet parent vaccination sharing process. Your insights are invaluable as we continue to evolve and fine-tune Digitail. We're always working on new features and improvements, so stay tuned—there’s more to come! Thanks again for choosing Digitail and for sharing your experience. We’re here to support you and your clinic every step of the way! Heather Ashcroft Digitail Community Manager VR Verified Reviewer Owner, Veterinarian Veterinary Used the software for: 6-12 months ### "Terrific cloud-based PIMS for our small specialty practice!" October 14, 2023 5.0 Getting started with Digitail was super easy! Our customer service contact walked us through setups and met with us as many times as we needed to get everything working and to dive deeper into adding new functions. Pros What a great alternative to our previous system! As a small but growing specialty practice, we don't have the client volume to justify adding an expensive software. Yet, we needed to improve our medical records and organization. Digitail checked those boxes and so many more! Cons Would like to see attachments read in medical records and improvement with emailing with clients so it shows as part of the medical record. 2 way emailing would be terrific! Review Source Response from Digitail August 5, 2024 Thank you for the fantastic review 😻! We’re thrilled to hear that Digitail has been an excellent fit for your practice and that our support team has been helpful. We appreciate your feedback on reading attachments in medical records and improving email communication. These are great suggestions, and we’re working on enhancing these features. Thanks for being a valued customer and helping us improve! IJ Ilona J. Assistance Professor of Practice Veterinary Used the software for: Less than 6 months ### "Digitail Review" August 12, 2022 4.0 Nice way to have students use software for medical records but like with anything, takes a few days to learn a new program. Fairly easy to use compared to Cornerstone, Chameleon, etc. Pros Mostly intuitive and autosaves, although sometimes if poor wifi connection, would give appearance of being saved without saving. Internet based which is nice to access from anywhere. Cons Not easily used on iPads, has additional options on left panel that I would like to get rid of (like Healthcard New!). Took a few days to get used to. Review Source Response from Digitail August 5, 2024 Thank you for your detailed review! We're glad to hear you find Digitail mostly intuitive and appreciate the autosave feature and internet accessibility. We appreciate your feedback about iPad usability and the left panel options. We're continuously working on improvements to make the software more user-friendly. Thanks for sharing your experience and for highlighting how easy it is to use compared to other programs. RD Rafael D. Veterinarian Veterinary Used the software for: 2+ years ### "Excellent choice for my mobile practice " October 27, 2022 5.0 Excellent customer serviceNo comparison on price Pros Ease of use straight of the box.Sms reminders, stripe processing payments Cons Unable to send records as a single file or pdfBut they are constantly improving this software Review Source Response from Digitail November 11, 2022 Thank you so much Dr. Rafael! Looking forward to releasing an update that will meet your needs! AS Andreea S. Veterinarian Medical Practice Used the software for: 6-12 months ### "Awesome veterinary software" August 24, 2022 5.0 So nice to be in the cloud with such a mobile team like ours! Pros Easy to use, and easy to learn to navigate Cons Hardly anything! Sometimes I get frustrated with the calendar. But they are constantly improving and updating the software. Reason for choosing Digitail The romanian connection and a great price! Switched from [Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/) Wanted to be cloud based Review Source Response from Digitail August 5, 2024 Thank you for the great review! We’re happy to hear you find Digitail easy to use and navigate. We appreciate your feedback about the calendar. We’re always working on improvements and updates to make the software even better. Thanks for choosing Digitail and for highlighting the benefits of our cloud-based solution! MM Madalina M. Veterinarian Veterinary Used the software for: 6-12 months ### "Good" March 11, 2019 4.0 My overall experience with this software is a good one. It is highly usefull and makes registrations and patients sheets easier to work with. Pros The software is good and is highly usefull when it comes to the patients database. You can easily find medical examination reports for all kind of exams, also the calendar is an added value since it can automatically send reminders all used to create personalised messages for the owners. Technical support was always friendly and eager to help. Cons The administration part should be worked a little more since there are still some things that are not presented clearly enough. I found out that the software may encounter issues depending on your laptop or cash register, but tech-support will answer and address the issues you are encountering and provide solutions to resolve the problems. Review Source RH Rinel H. Principal veterinarian Veterinary Used the software for: Less than 6 months ### "One month review" September 6, 2022 5.0 The support has been amazing. The use of the software is getting easier. I have only worked on it for one week. Pros The ease of generating invoices. Although it seems daunting at first, the software is easy to understand and use. Cons There are a lot of irrelevant information that takes time to scroll through. You cannot edit and add things on the invoice as needed. Reason for choosing Digitail It seems more modern. Review Source Response from Digitail September 14, 2022 Thank you so much Dr Rinel!! You'll be happy to hear that we've already enabled more customized on the invoice! KP Karen P. Owner/veterinarian Veterinary Used the software for: 6-12 months ### "Ease of use" April 22, 2022 5.0 Absolutely excellent. Customer service is wonderful and they are very friendly. Pros Digitail is extremely easy to use and very user friendly. Being cloud-based is perfect for mobile medicine. Cons Diabetic interface will be released soon, which will be very helpful. Review Source Response from Digitail April 27, 2022 Thank you so much Dr Karen! I'm happy that we are able to help! CT Christopher T. Veterinarian Veterinary Used the software for: Less than 6 months ### "General experience with Digitail" November 26, 2022 5.0 Thumbs up Pros The fact that it is cloud based and the ease of use. Cons That fact that digitail is still evolving , there are many things they are improving on. So the issues are mainly getting the updates coming more regularly Reason for choosing Digitail Recommendation Review Source Response from Digitail August 5, 2024 Thank you for your review! We’re glad to hear you appreciate our cloud-based system and find it easy to use. We’re continuously working to improve and evolve Digitail, and we appreciate your patience as we roll out updates more regularly. Thanks for the thumbs up and for choosing Digitail! Alina Aurora V. Company Leader for Poland Automotive Used the software for: 6-12 months ### "Useful financial & accounting insights" November 22, 2018 5.0 Easy to use, good support and straightforward. The team also helped me with building a custom report for my clients. Pros I'm a financial advisor for veterinary clinics and I have to say that Digitail made my life easier. It has a good data structure, I can export data easily and it provides insights that help me suggest accurate growth plans and actions for my clients. Cons I would love to use it for other clients but it is only focused on the Veterinarian sector. Review Source Response from Digitail November 27, 2018 Thank you Alina! Should you need any additional reports please let us know! KR Karla R. DVM and practice manager Veterinary Used the software for: 6-12 months ### "Go for Digitail " February 12, 2021 5.0 Making appointments very easy, clients love this. Pros Very user friendly, easy to use and accessible for everywhere you have a connection to internet. Cons I didn’t identified, the team helped us every time we had problems or questions. Reason for choosing Digitail I meet previous the team that created Digitail and they were serios and dedicated to the project. Review Source Response from Digitail February 16, 2021 Thank you very much Karla!! You are a great practice manager and it is a pleasure to work with you! LB Lisa B. Boss :) Veterinary Used the software for: Less than 6 months ### "Made my Digital start easy" August 9, 2022 5.0 See as written above. I'm happy overall :) Pros First: customer Service! \[SENSITIVE CONTENT\] are gold. After some time IT became easier and easier to work wirh the Software. I'm still getting to know IT, for now my expectations are overfullfilled and i have been already offered help in form of a one to one online appointment which i will make use of After i collected oncoming questions. Thanks Cons Didn't find any faults yet, I will write the customer Service with oncoming issues Review Source Response from Digitail August 17, 2022 Hi Dr Lisa, thank you for being so awesome! It's a pleasure to work with you.