--- title: "Digitail Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Digitail the right Veterinary solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167764/Digitail/reviews/" page_type: "reviews" language: "en" --- Digitail 4.7 (101) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Digitail Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews AF Autumn F Customer Service CorrdinatorVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “What I like most about Digitail is its all-in-one, easy-to-use system that streamlines clinic workflows and client communication.“ May 1, 2026 Christina L ReceptionHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I dislike that Digital does not allow users to send mass emails to clients quickly and easily.“ May 15, 2026 AS Anne S VeterinarianVeterinary, 2 - 10 employeesUsed the software for: 6-12 months. “I also love the ability to store digital files in their cloud that owners can access via link instead of having to email huge files.“ April 8, 2026 Christina N VeterinaryVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months. “The data transfer from our previous software was a bit challenging and inventory not as easy as my previous software.“ July 17, 2026 AS Anne S VeterinarianVeterinary, 2 - 10 employeesUsed the software for: 6-12 months. “I also love the client facing app where owners can access their pet's records and if traveling, other digitail vets can too.“ April 8, 2026 dw danielle w Veterinarian and ownerVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “When doing a hard count for inventory, I have not found an easy to pull just a list of medication with out pulling the entire inventory. “ July 14, 2026 Christina L ReceptionHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I like that Digital allows you to send emails to clients quickly, easily, and in an organized way.“ May 15, 2026 NW Nancy W Admin MgrVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “System is overall clunky and some tasks require multiple clicks before you get to what you need.“ May 1, 2025 ## Showing most helpful reviews Showing 1-25 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christopher M. CEO Veterinary Used the software for: 1-2 years ### "DIGITAIL ROCKS!" April 21, 2026 5.0 Top Notch! I actually submitted a ticket today and they had my issue resolved in less than 15 minutes. My Lead CSR had a completely different issue the other day and it was resolved in 5 minutes Pros It makes us so much more efficient that we are able to see more patients in a day without being overwelmed Cons It's not built for boarding (we have a large Pet Resort in addition to our hospital) BUT they did give us a workaround which works great. Alternatives considered [Shepard’s](https://www.capterra.com/p/10011863/Shepards/) Reason for choosing Digitail Digitail just did more without having to purchase other products Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Too many glitches and it's way too clunky Review Source Response from Digitail May 7, 2026 Seeing more patients without feeling overwhelmed? That's exactly the kind of impact we're working toward every day. Thank you so much for sharing that! And those support response times honestly speak for themselves. 15 minutes and 5 minutes to resolution? Your team deserves that level of service, and we're proud to deliver it. We hear you on the boarding side. Running a Pet Resort alongside a hospital is no small feat, and while we know the workaround isn't a perfect fit, we're glad it's doing the job for now. It's absolutely something we keep in mind as we continue to grow the platform. Thanks for being such a wonderful part of the Digitail community! EP Emily P. Veterinarian Veterinary Used the software for: 6-12 months ### "Digitail makes your life easier" May 15, 2026 5.0 Digitail is a company that you can tell deeply cares and is passionate about what they do. They are a perfect example of how any company should run. I truly don't know how I did my job before we switched to Digitail. I actually look forward to doing my records. Crazy,right? They were so helpful in the transition from Cornerstone to Digitail, the onboarding process was seamless and anything we have hiccups with, they were very responsive and resolved our concerns quickly. Pros I love how responsive the team is. If we have any issue, they are right there to help. Contacting customer support is never difficult and not something I dread like I do with other companies. They listen to our feedback and requests for feature updates. I also LOVE the AI dictation and Discharge Notes. My records are done as soon as the appointment is done! And the dictation almost always picks up on things that I have already completely forgotten about, which makes my records much more thorough. Cons Our biggest issue currently is our multi-location. We have two clinics, but operate as one entity, that messes up our reminders. I can honestly say that's the only negative I have experienced, and even that is something they are willing to work with us on to improve our experience. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Digitail Didn't really want another IDexx product. Met Digitail at a conference and they seemed great. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Wanted AI, cornerstone was just outdated and weren't really trying to update. Review Source Response from Digitail May 22, 2026 Thank you so much for this, it genuinely made our day to read! Hearing that you actually look forward to doing your records is exactly why we do what we do. Knowing that AI dictation is helping you capture things you might have otherwise forgotten, and that your notes are done by the end of the appointment, is the outcome we dreamed about when we built it. We also really appreciate your notes on multi-clinic reminders, and know that we hear you and are actively working to improve. We're grateful you've stuck with us on it and given us the chance to work through it together. Thank you for trusting us with the transition from Cornerstone; onboarding a whole practice is no small thing, and your team made it a joy. We're so glad to have you as part of the Digitail family. AN Amy N. veterinarian Veterinary Used the software for: 2+ years ### "Rinconvet Runs Great on Digital" July 13, 2026 4.0 I am a solo practitioner, and I chose Digitail for my electronic records and data/inventory management + invoices when my practice without any prior experience with this software. The tech support has been a 10+++ !!! I started with the \[sensitive content hidden\] of the company, \[sensitive content hidden\] and have since had several other great helpers like \[sensitive content hidden\] who one-on-one fix all my little problems and get my little practice running smoothly. Pros I started with Digitail because of its affordability as a veterinary software platform. I was one of the early veterinarians to joint the company after it launched, and I have had the benefit of watching it grow and change throughout the past 5 years. Cons I really struggle with Digitail's inefficiency compared to other veterinary software platforms like Avimark and Cornerstone, which are much more quick and simple, taking less time away from patient care to enter charges and other practice management tasks. Alternatives considered [Cornerstone](https://www.capterra.com/p/148825/Cornerstone/) Reason for choosing Digitail cost I could not afford more expensive software Review Source NW Nancy W. Admin Mgr Veterinary Used the software for: Less than 6 months ### "Admin Manager" May 1, 2025 2.0 Very unhappy with the software program and the lack of proper and timely support. Pros The beginning when I had hope that it was going to be a great new system for our organization, with plenty of support. Cons Customer service has been absolutely dreadful. It is sometimes days before we hear back on an issue and some of them we are still waiting to be resolved for weeks. We have several serious issues i.e., cannot add or change client addresses, none of our client's open balances transferred over from our old HIPPO software which means $1000's of lost revenue. System is overall clunky and some tasks require multiple clicks before you get to what you need. This is a Romanian-based company that rolled out into the US market way too soon without the proper tech support. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Thought it would be a better system for inventory management and reports Review Source sB sebastian B. Managing Partner Veterinary Used the software for: Less than 6 months ### "Digitail after 4 months" June 5, 2026 5.0 Our overall experience has been very positive. We selected Digitail to be the nucleus of major operational change and used it as a key part of our transition to a more modern, client-focused practice. The platform has helped improve efficiency, reduce paperwork, and create a more connected experience for both staff and pet owners. No software is perfect, but Digitail has consistently demonstrated a willingness to listen to users and evolve. For practices looking for a modern cloud-based veterinary PIMS with strong client engagement tools, it is well worth considering. Pros Digitail gave us the foundation to modernize our hospital. We transitioned from paper records to a fully digital workflow, implemented online forms, client communication tools, AI-assisted medical records, and a client app, all within a single platform. The system is intuitive enough for new team members to learn quickly while still offering the flexibility needed for a busy veterinary practice. Their team has also been highly responsive to feedback and genuinely interested in improving the product based on real-world hospital needs. Cons One area that still needs improvement is the accuracy and consistency of the AI Scribe feature. We've found that dictation performs noticeably better on laptops and desktop computers than on iPads, where transcription accuracy can be less reliable. As a practice that relies heavily on medical documentation, this occasionally creates extra editing work for clinicians. Beyond that, there are still some workflow and reporting features that could benefit from greater customization as practices become more advanced in their use of the platform. That said, Digitail's team has been highly receptive to feedback and continues to release meaningful improvements based on user input. Alternatives considered [Vetspire](https://www.capterra.com/p/187469/Vetspire/) Reason for choosing Digitail This product and planned upgrades aligned better with our needs Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) to move towards a modern platform and improve team and client experience Review Source Response from Digitail June 8, 2026 Hi Sebastian, the transformation you're describing is exactly what we're built for—and WHO we're building for. It's great to hear it's serving as the operational foundation you needed! On AI Scribe on iPad: if you're hitting specific scenarios where it's really not delivering on your expectations, please share them with your CSM. Real cases drive prioritization. Thanks for the detailed write-up, and we hope you continue to love Digitail! HT Heidi T. Practice Manager Veterinary Used the software for: 1-2 years ### "Digitail has been the best change we could have made. " May 6, 2026 4.0 Digitail has been a great change from the archaic PMS we used to use. I'd recommend Digitail to practices that want to continue to grow and are not afraid of change and innovation. Pros I love that it is evolving and they take our suggestions serious so it keeps up with tech. The customer service is quick and helpful. The interface is easy to learn and use. Cons Since they make so many changes - it seems to break other parts, so we seem to have to manage or work around a process we get used to until it is fixed. Alternatives considered [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Digitail They had better customer service and more personalization's. As a newer company we felt they would take our recommendations and continue to innovate the software. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) They were going to be sunsetting the software and we kept running into limitations. Review Source Response from Digitail May 11, 2026 Thank you so much for this thoughtful review, Heidi. Knowing the rapid evolution and customer service are making a real difference for your practice is great to hear! Shipping fast can occasionally mean something that was working ends up needing a fix, and we know workaround time costs your team real hours. It's an active area of focus for us — and in the meantime, if you ever hit one of these, please ping your CSM or support@digitail.io the moment it happens. We'd rather catch it fast than have you working around it. — The Digitail team Christina L. Reception Health, Wellness and Fitness Used the software for: Less than 6 months ### "A Good App" May 15, 2026 5.0 Overall, my experience with Digital has been positive because it makes communicating with clients simple, organized, and efficient. I especially like how easy it is to send emails and manage client communication in one place Pros I like that Digital allows you to send emails to clients quickly, easily, and in an organized way. It is easy to use most of the time. Cons I dislike that Digital does not allow users to send mass emails to clients quickly and easily. I wish that this system had this in place. Switched from [ClientCircle](https://www.capterra.com/p/141002/Rocket-Referrals/) Because you it was told to us we would be able to send mass emails. Review Source Response from Digitail May 26, 2026 Thanks for the kind words! Making client communication simple and organized is something we care a lot about, so it's great to hear that's landing well for your team. We hear you on mass emails, and we're actually in the process of rolling that feature out in the near future -- one of our team members will reach out to you directly to see if you'd be interesting in joining the beta program. Thanks again for the review and feedback on where we can deliver better for you. Christina N. Veterinary Veterinary Used the software for: Less than 6 months ### "Digitail is a great management software. " July 17, 2026 5.0 My overall experience is very good. There are numerous features. I love that we can find all the information we need directly on the patient card. Pros Digitail is user friendly and their support chat is easily accessible 24/7. When the automated chat doesn't find a conclusion, they connect you to a real person. Cons The data transfer from our previous software was a bit challenging and inventory not as easy as my previous software. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Digitail Met our needs better. The language feature was a big factor. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Wanted to be on the cloud and multilingual. Review Source CB Cortney B. Veterinarian Veterinary Used the software for: 1-2 years ### "Digitail Gets an A" August 11, 2026 4.0 As a practice manager, I am very pleased with the customizable options and navigations for my day-to-day operations. Pros User Friendly- User interface easily navigated, especially for new employees who have not previously had experience with the veterinary field or PMS. Good aesthetic- great integration options for color categorizing and editing preferences for templates and SAOPS. Cons Though the AI interface is very beneficial at times, it is often inaccurate and often times not more efficient. Review Source dW danielle W. Veterinarian and owner Veterinary Used the software for: 1-2 years ### "digital review" July 14, 2026 5.0 Pros I love that everything is so seamlessly integrated. As a very small mobile vet practice, this truly helps keep my business running smoothly. I also love how quickly technical supports works to fix issues. Cons When doing a hard count for inventory, I have not found an easy to pull just a list of medication with out pulling the entire inventory. So if I only want to count medications and vaccines and don’t want to look at supplies I can’t just print medications and vaccines I have to print the entire inventory list. Review Source DC Douglas C. Owner/Veterinarian Veterinary Used the software for: 1-2 years ### "Constantly Updating" May 16, 2022 5.0 This team is constanty updating and improving. I have been with them from early in the process and it has developed dramatically! Can't wait to see where it continues in the future! Pros Eventually the app interacting directly with the PIMS will be the strength of this software. It is very close to being irreplaceable. The SOAP is currently easy to use and friendly to look at. Cons The biggest con is the age of the company. They are constantly looking to increase the integrations that they have access too and as that continues to broaden the strength of the product with continue to improve. Alternatives considered [VetBadger](https://www.capterra.com/p/166796/VetBadger/) Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) I wanted a cloudbased program that allowed for ease of use on the move. Review Source Response from Digitail May 18, 2022 Thank you so much Dr C!! The advice that we have received from you and your team has been super helpful! GH Geethanjali H. Veterinarian/Owner Veterinary Used the software for: Less than 6 months ### "Best Veterinary management software" August 7, 2023 5.0 Best support, easy to navigate. Very responsive to email questions Pros Simplicity and easy to navigate. Color on the software is very calming for the eyes. Cons SMS receipt for sending owners option. Pet owner portail more easy navigation and photo upload. Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[VETbuddy](https://www.capterra.com/p/180482/VETbuddy/) Reason for choosing Digitail Management software looked easy to learn. I like the calm colors they used on the site. Review Source Response from Digitail August 15, 2023 Hi Dr. G, Thank you for taking the time to share your thoughts on Digitail! We're thrilled to hear that our calming colors and simple design caught your eye. We acknowledge the feedback on the SMS receipt and pet owner portal; rest assured, we're always working to enhance our platform. It's a pleasure to have you on board, and we promise to keep delivering top-notch support. Cheers to a purr-fect partnership! 🐾 PF Paola F. Client Ambassador Veterinary Used the software for: 6-12 months ### "Receptionist/Veterinary Assistant Experience with Digitail" May 27, 2026 5.0 Great experience. Aesthetically pleasing, ability to connect with clients through a chat at any time, and communicating is easy. I am able to do everything directly through the platform, such as sending emails, updating and sharing records, keeping contact with staff through the platform, and just about anything! Pros Its accessibility from multiple devices, and thoroughness in patient record detail features. Communication is easy with the team through internal notes and comments, and with clients through email, and chat. Cons The program is a bit complex because it has so many features and many workarounds, so the learning process and to feel comfortable with the program takes longer. Review Source Response from Digitail June 2, 2026 Hi Paola, thank you for the kind review! Doing everything (emails, records, client chat, staff comms) from one place is exactly the experience we're building toward, so it's great to hear that's landing for you. The multi-device accessibility and having patient records that thorough in one place makes a real difference for a busy practice, and knowing the internal notes and client chat are making communication smoother for your team is great to hear. Thanks for taking the time to share this — it means a lot to the whole team! CS Chris S. Owner, Veterinarian Veterinary Used the software for: 1-2 years ### "Digitail is perfect for the small outpatient-focused private veterinary clinic" August 15, 2024 5.0 It's been great! As a small private practice, it has suited our needs wonderfully and we have been able to leverage a lot of their tools to reduce many communication friction points. Pros \- SOAPs: Logically built. Easy to start-finish every aspect of an appointment in one screen (history, exam, diagnostics, medications/label printing, invoicing, discharge instructions) - Flowboard: Quick and easy way to "bounce" between SOAPs. Visualize "who's here"? - Integrated pet smartphone app: Allows for easy sharing/viewing of records. Chat feature. Contactless booking. And pet parent medical journaling that syncs with our PIMS - Online Booking: Now they have an embeddable widget to add to our website. - Quality UX: This is a veterinary software that feels modern. And that matters when onboarding and training new staff. - Agility in development: The Digitail team has shown consistent interest in adapting to user needs. Cons \- Wish the pet parents could share their vaccination history in pdf form rather than having to contact us to do it for them. - The Whiteboard feature is a good start, but they don't have task-invoicing connectivity yet. So a big in-patient facility may struggle in that respect. Alternatives considered [Rhapsody](https://www.capterra.com/p/203148/Rhapsody/) Reason for choosing Digitail Ease of use. Feedback from other users. Review Source Response from Digitail August 21, 2024 Thank you Chris for the thoughtful review! We're thrilled to hear that Digitail is hitting the mark for your small outpatient-focused clinic. It's great to see that features like the SOAPs, Flowboard, and our integrated pet smartphone app are making your day-to-day smoother and more efficient. We know how important a modern, intuitive UX is when it comes to onboarding new team members, so we're glad that's resonating with you. We also appreciate your feedback on the Whiteboard and the pet parent vaccination sharing process. Your insights are invaluable as we continue to evolve and fine-tune Digitail. We're always working on new features and improvements, so stay tuned—there’s more to come! Thanks again for choosing Digitail and for sharing your experience. We’re here to support you and your clinic every step of the way! Heather Ashcroft Digitail Community Manager VR Verified Reviewer Owner, Veterinarian Veterinary Used the software for: 6-12 months ### "Terrific cloud-based PIMS for our small specialty practice!" October 14, 2023 5.0 Getting started with Digitail was super easy! Our customer service contact walked us through setups and met with us as many times as we needed to get everything working and to dive deeper into adding new functions. Pros What a great alternative to our previous system! As a small but growing specialty practice, we don't have the client volume to justify adding an expensive software. Yet, we needed to improve our medical records and organization. Digitail checked those boxes and so many more! Cons Would like to see attachments read in medical records and improvement with emailing with clients so it shows as part of the medical record. 2 way emailing would be terrific! Review Source Response from Digitail August 5, 2024 Thank you for the fantastic review 😻! We’re thrilled to hear that Digitail has been an excellent fit for your practice and that our support team has been helpful. We appreciate your feedback on reading attachments in medical records and improving email communication. These are great suggestions, and we’re working on enhancing these features. Thanks for being a valued customer and helping us improve! AB Amanda B. Practice Manager Veterinary Used the software for: Less than 6 months ### "Review" August 10, 2023 5.0 I loved every person I have spoken with a Digitail. You all from IT to the messaging section have gone above and beyond to try to make adjustments and we really appreciate it. - Thank you Pros I love \[sensitive content hidden\]! She has been such a huge help!! What I love about Digitail is its pretty easy to navigate around. I love the app feature and that clients have access to records and have the ability to schedule appointments at their convenience. I also love the chat feature. Cons The consent forms and prescriptions are hard for us. We've had to order prescription pads because the templates in Digitail just wouldn't be able to be processed in South Carolina at a human pharmacy. Alternatives considered [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Review Source Response from Digitail August 5, 2024 Thank you for your wonderful review😻! We're thrilled to hear that you've had a great experience with our team and that you find Digitail easy to navigate and helpful for your clients. We appreciate your feedback regarding the consent forms and prescription pads. We're looking into ways to improve this aspect of our service. Thanks for being a valued customer and for your kind words! RG Rebecca G. Veterinarian/Owner Veterinary Used the software for: 6-12 months ### "After 6 months for a new startup mobile business" October 26, 2022 5.0 Very intuitive, customer service is great. \[SENSITIVE CONTENT\] is phenomenal at helping and they always have time to set up a meeting if there is a task that you need extra help with understanding. Pros I like that it’s cloud based easily accessed from anywhere Cons A little confusing/annoying with inventory and when injectable quantities vary with vial. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Digitail More affordable Review Source Response from Digitail November 3, 2022 Thank you so much Dr Rebecca! Look out for the new inventory module that we are preparing! AL Anca L. Veterinarian, Manager Veterinary Used the software for: 2+ years ### "The best veterinary software we've used. " February 12, 2021 5.0 Great Pros It's a user-friendly software for both veterinarians and pet owners. Even more, some of the owners were so impressed by how easy they could schedule consults, that they scheduled (and came to our clinic) a lot more often than they used to before Digitail. It can be accessed anywhere and it provides valuable information for both veterinarians and pet owners. One of the best things - the reminders you send to your clients about their pets' needs. Also, they provide great customer support, the entire team from Digitail is always ready to help. Cons I didn't find anything, because they are pretty amazing. Review Source Response from Digitail February 16, 2021 Thank you so much Anca!!! We're happy to hear that we've helped increase customer retention and that both the team and the pet parents love the product! FG Floroiu G. Veterinarian Veterinary Used the software for: 1-2 years ### "Happy to have it💙" February 12, 2021 5.0 We have a little business near Bucharest, Otopeni City. A small Veterinary office and we are proud that we can use it. It made our work a lot easier and helped us keep our clients close. Pros We heard about Digital 2 or 3 years ago, but we were affraid to buy it, because we were old fashioned and still write on the paper. After many midunderstandings with customers and many requirements related to vaccinations and determina,we decide it was time to buy it and make our lives easier. Cons I think it should be something to tell us that one patient already exist. Nowadays, it warns you just when you enter a microchip number. Review Source Response from Digitail February 16, 2021 Thank you Dr Gabriela! We've heard your feedback and you'll love the update that just came out where you are notified if the client already exists in the database! OM Oana M. Doctor Veterinary Used the software for: 6-12 months ### "Great features,amazing interface, easy to use" March 14, 2019 5.0 Great communication with owners, less time explaining the recommendations, because they can read the consultation report, plus we get a lot of appreciation from owners who receive constant reminders on when to deworm or vaccinate next, without them having to keep track of routine visits. Pros It has a very user-friendly interface, it doesn't take long to access or fill in patient files and you can keep a record of every visit with every detail. Plus you can send the consultation report via e-mail for the owner or print it and hand it out. Easy to keep track of the appointments plus the fact that owners can make the appointments themselves online with a personal account. Great value for money! Cons Nothing in particular. These is nothing i can think of . Review Source Response from Digitail May 13, 2019 Thank you very much for your feedback! We're happy to hear that Digitail is helpful and looking forward to seeing you again at the next conference! DR Donna R. Owner Veterinary Used the software for: 1-2 years ### "Digitail Review " May 31, 2022 4.0 Pros The software is easy to use and understandable. Cons Billing still has a few glitches and the app for our clients is hard to use. Review Source Response from Digitail June 2, 2022 Thank you so much Donna! Keep an eye out for the new updates for the mobile app! EA Elizabeth A. Owner Veterinary Used the software for: Less than 6 months ### "Digitail - Client software that has ease of use and is forgiving if one makes an error" September 7, 2021 5.0 My experience with Digitail has been very satisfactory. The staff are very knowledgeable and professional and accommodating and extremely pleasant. Pros It is easy to learn, it is forgiving if one makes an error. It is not labor intensive and it is a big time saver. It is accommodating and flows well. Cons There was nothing negative about this software. Reason for choosing Digitail The speed of response time from the rep was awesome. We connected immediately and she knew her stuff. It was an enjoyable experience. The team is young and fresh and innovative. Review Source Response from Digitail September 17, 2021 Thank you for your review, Elizabeth! It means a lot to us and it is an honour to have such nice customers aboard! LD Louis D. Owner Medical Practice Used the software for: 6-12 months ### "Single doctor mobile review" June 23, 2021 3.0 Pros The team at Digitail are friendly and responsive, which has a single doctor practice is extremely helpful. Cons Early in development, functionality is still being built out Review Source Response from Digitail July 12, 2021 Hi Dr Louis, Thank you for your feedback! Our team will reach out and share more info about the new features that have been already launched! You can also get early access to our development roadmap and vote on the priority of the features! GL Griveteanu L. Doctor in veterinary medicine Medical Practice Used the software for: 1-2 years ### "The best application" February 11, 2020 5.0 We gave up the written records Pros An application easy to use, the owners receive reminder messages for the following treatments, vaccinations or deworming. Can be accessed from the mobile phone. You can attache any records like blood analysis or any alalysis you do Cons You depend on the netwotk, if the network fail you can't acces the application Review Source Response from Digitail February 17, 2020 We are so happy to hear we helped you transition to a paperless clinic! EC Emese C. Company Director Veterinary Used the software for: Less than 6 months ### "Best PMS ever!" August 12, 2020 5.0 Fantastic - 5 stars all round! Pros I am so happy with the support and the quality of service of Digitail. All my clients find the system easy to use, I get answers to any of my enquiries lightning fast and find this the best PMS I have ever used since I have been a vet of 15years. Far superior to all the big, faceless companies and can't thank \[SENSITIVE CONTENT HIDDEN\] and his team enough of all they have done for my business. You can't go wrong by choosing this software! Cons Nothing - there is no issues they don't address and they are constantly improving their services. Alternatives considered [RoboVet](https://www.capterra.com/p/152986/RoboVet/)[Jupiter](https://www.capterra.com/p/63608/Jupiter/) Reason for choosing Digitail Best suited my needs Review Source Response from Digitail August 20, 2020 We are so happy to hear this! Thank you very much for your kind words Dr Emese!