# Page 3 | Digitail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Digitail the right Veterinary solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167764/Digitail/reviews --- Digitail 4.7 (92) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 3 - Reviews of Digitail ## Showing most helpful reviews Showing 51-75 of 92 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Ashley A. Lead Technician Surgery/Anesthesia Veterinary Used the software for: Less than 6 months ### "Digitail Review" May 23, 2022 3.0 My \[personal\] experience has been fairly positive. My students and team have had more difficulty with the product. Pros I like the patient records the most. The design is great and very through. It is very helpful for doctors and technicians to ensure that they get a full SOAP on their patients. Cons The inventory management; due to the fact that once a product was in the system I can not change the product except for adding or subtracting units from it. Review Source Response from Digitail May 25, 2022 Thanks so much Ashley! We'll be making sure to give more flexibility around inventory! SW Sheila W. Executive Director Veterinary Used the software for: Less than 6 months ### "Digitail" April 28, 2022 5.0 Our overall experience with Digitail has been very positive and we would recommend Digitail to other potential users because of the ease of implementation and use, the very engaging and helpful support team, and the helpful resources. Pros We are more efficient and consistent with the prepopulated SOAP templates. They have decreased the amount of time the vet needs to enter information significantly so that she can spend more time with the patients. The main consultation screen is very easy to follow and concise making it easy to transition from one tab to another. The communication between the client and staff is very easy with the app. Sending an email/text from the software is very easy. Cons As a non-profit we get subsidy grants and we are working to see how we can utilize this "discount" in the system. Alternatives considered [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[Clinic HQ](https://www.capterra.com/p/198313/Clinic-HQ/) Reason for choosing Digitail Digitail was chosen because it is very user friendly on the clinic side as well as for the client. Review Source Response from Digitail May 1, 2022 Thank you so much Sheila!! So happy to be working together! UMK Udvary Margareta K. Veterinarian/manager Veterinary Used the software for: 2+ years ### "A promising software but very much needs to improve comunication with users." February 22, 2022 4.0 Pros I used to like the aspect, but now it is too bulky an counterintuitive. Cons Inventory and management are deficient. Review Source AL Anca L. Veterinarian, Manager Veterinary Used the software for: 2+ years ### "The best veterinary software we've used. " February 12, 2021 5.0 Great Pros It's a user-friendly software for both veterinarians and pet owners. Even more, some of the owners were so impressed by how easy they could schedule consults, that they scheduled (and came to our clinic) a lot more often than they used to before Digitail. It can be accessed anywhere and it provides valuable information for both veterinarians and pet owners. One of the best things - the reminders you send to your clients about their pets' needs. Also, they provide great customer support, the entire team from Digitail is always ready to help. Cons I didn't find anything, because they are pretty amazing. Review Source Response from Digitail February 16, 2021 Thank you so much Anca!!! We're happy to hear that we've helped increase customer retention and that both the team and the pet parents love the product! JW Jodi W. Veterinarian Veterinary Used the software for: Less than 6 months ### "Digitail" August 22, 2023 5.0 Pros Digitail support has been great and timely. Being able to use preloaded treatment plans and templates has really made patient visits faster and more efficient. Cons Still working on some functions with inventory pricing and tracking but likely a learning curve to fully utilize the system Review Source Response from Digitail August 5, 2024 Thank you for your positive review😻! We're glad to hear that our support team has been helpful and that the preloaded treatment plans and templates are making your patient visits more efficient. We appreciate your feedback about the inventory pricing and tracking functions. We're continually working to improve and make the system easier to use. Thanks for choosing Digitail! FG Floroiu G. Veterinarian Veterinary Used the software for: 1-2 years ### "Happy to have it💙" February 12, 2021 5.0 We have a little business near Bucharest, Otopeni City. A small Veterinary office and we are proud that we can use it. It made our work a lot easier and helped us keep our clients close. Pros We heard about Digital 2 or 3 years ago, but we were affraid to buy it, because we were old fashioned and still write on the paper. After many midunderstandings with customers and many requirements related to vaccinations and determina,we decide it was time to buy it and make our lives easier. Cons I think it should be something to tell us that one patient already exist. Nowadays, it warns you just when you enter a microchip number. Review Source Response from Digitail February 16, 2021 Thank you Dr Gabriela! We've heard your feedback and you'll love the update that just came out where you are notified if the client already exists in the database! KH Kalina H. Veterinarian Veterinary Used the software for: Less than 6 months ### "Use for Mobile Vets" May 11, 2022 3.0 The staff have been lovely and welcoming in helping answer all of my questions. I am just not sure it is the right program for me at this stage. Pros That it is cloud based and a nice clean looking dashboard. Easy to find the tabs I need. Cons There is a lot of double handling. Multiple steps in the consult note section even with using templates. I would like to be able to be able to edit and customise more things to my preferences and needs. Review Source OM Oana M. Doctor Veterinary Used the software for: 6-12 months ### "Great features,amazing interface, easy to use" March 14, 2019 5.0 Great communication with owners, less time explaining the recommendations, because they can read the consultation report, plus we get a lot of appreciation from owners who receive constant reminders on when to deworm or vaccinate next, without them having to keep track of routine visits. Pros It has a very user-friendly interface, it doesn't take long to access or fill in patient files and you can keep a record of every visit with every detail. Plus you can send the consultation report via e-mail for the owner or print it and hand it out. Easy to keep track of the appointments plus the fact that owners can make the appointments themselves online with a personal account. Great value for money! Cons Nothing in particular. These is nothing i can think of . Review Source Response from Digitail May 13, 2019 Thank you very much for your feedback! We're happy to hear that Digitail is helpful and looking forward to seeing you again at the next conference! mE marelize E. vet Hospital & Health Care Used the software for: I used a free trial ### "Zwartkop Animal Clinic" May 11, 2022 4.0 We didnt receive any proper training and had a hell of a time figuring it out.\[SENSITIVE CONTENT\] did try but seems her hands are full online training very difficult Love the modern approach but still needs alot of work Pros App Photos Mostly user friendly love the uploaded diagnoses and ease of adding clinicals Cons Prescription meds Stock read in Doesnt remember prices of previous stock and adds numerous stock if others not finished yet Difficult to delete wrongful add stock Our previous system was promised to be carried over two monoths in still waiting Review Source Response from Digitail May 13, 2022 Hi Marelize, We want to thank you for your honest opinion about Digitail! Reading our customers' needs is super important for our whole team; we want to make immediate changes to improve your experience and meet your expectations. DR Donna R. Owner Veterinary Used the software for: 1-2 years ### "Digitail Review " May 31, 2022 4.0 Pros The software is easy to use and understandable. Cons Billing still has a few glitches and the app for our clients is hard to use. Review Source Response from Digitail June 2, 2022 Thank you so much Donna! Keep an eye out for the new updates for the mobile app! sA sahir A. veterinary surgeon Veterinary Used the software for: 6-12 months ### "For any modern and dynamic practice, Digitail is the ideal tool" November 3, 2020 5.0 After adopting Digitail, I could concentrate more on treatment rather than losing time on different areas. Pet parents were more trustful and they are always at ease interacting with their vet. Developers are always helpful and provide monthly upgrade to the interface and options, which is great. Pros Digitail help to better organise and run my daily practice. Pet parents follows their fur babies pet record better using a well deserved tool for this era. It is easier to go through all medical records, products stock and statistics useful for better planning and evolution. Cons Some features takes time to get used to. Training staffs may require some time Reason for choosing Digitail Innovative, Dynamic and one for the current era Review Source Response from Digitail November 5, 2020 Thank you very much for the kind words Dr Sahir! EA Elizabeth A. Owner Veterinary Used the software for: Less than 6 months ### "Digitail - Client software that has ease of use and is forgiving if one makes an error" September 7, 2021 5.0 My experience with Digitail has been very satisfactory. The staff are very knowledgeable and professional and accommodating and extremely pleasant. Pros It is easy to learn, it is forgiving if one makes an error. It is not labor intensive and it is a big time saver. It is accommodating and flows well. Cons There was nothing negative about this software. Reason for choosing Digitail The speed of response time from the rep was awesome. We connected immediately and she knew her stuff. It was an enjoyable experience. The team is young and fresh and innovative. Review Source Response from Digitail September 17, 2021 Thank you for your review, Elizabeth! It means a lot to us and it is an honour to have such nice customers aboard! Daniela T. General Manager Used the software for: Less than 6 months ### "Easy to use interface, supportive tech team, personalized solutions" October 10, 2017 5.0 Pros I have used several software products for managing patients but Digitail is, by far, the most user-friendly platform. It offers me valuable information for managing the business and I am guaranteed a flawless communication with all my clients. I hear they work on adapting the system to automate the ordering system with suppliers, which I am so looking forward to! It will help me save valuable time and resources. Optimized for PC, tablet, mobile - easy to use from everywhere! Cons You need a permanent broadband connection, it does not work offline. Review Source LD Louis D. Owner Medical Practice Used the software for: 6-12 months ### "Single doctor mobile review" June 23, 2021 3.0 Pros The team at Digitail are friendly and responsive, which has a single doctor practice is extremely helpful. Cons Early in development, functionality is still being built out Review Source Response from Digitail July 12, 2021 Hi Dr Louis, Thank you for your feedback! Our team will reach out and share more info about the new features that have been already launched! You can also get early access to our development roadmap and vote on the priority of the features! CT Christopher T. Veterinarian Veterinary Used the software for: Less than 6 months ### "General experience with Digitail" November 26, 2022 5.0 Thumbs up Pros The fact that it is cloud based and the ease of use. Cons That fact that digitail is still evolving , there are many things they are improving on. So the issues are mainly getting the updates coming more regularly Reason for choosing Digitail Recommendation Review Source Response from Digitail August 5, 2024 Thank you for your review! We’re glad to hear you appreciate our cloud-based system and find it easy to use. We’re continuously working to improve and evolve Digitail, and we appreciate your patience as we roll out updates more regularly. Thanks for the thumbs up and for choosing Digitail! GL Griveteanu L. Doctor in veterinary medicine Medical Practice Used the software for: 1-2 years ### "The best application" February 11, 2020 5.0 We gave up the written records Pros An application easy to use, the owners receive reminder messages for the following treatments, vaccinations or deworming. Can be accessed from the mobile phone. You can attache any records like blood analysis or any alalysis you do Cons You depend on the netwotk, if the network fail you can't acces the application Review Source Response from Digitail February 17, 2020 We are so happy to hear we helped you transition to a paperless clinic! Alina Aurora V. Company Leader for Poland Automotive Used the software for: 6-12 months ### "Useful financial & accounting insights" November 22, 2018 5.0 Easy to use, good support and straightforward. The team also helped me with building a custom report for my clients. Pros I'm a financial advisor for veterinary clinics and I have to say that Digitail made my life easier. It has a good data structure, I can export data easily and it provides insights that help me suggest accurate growth plans and actions for my clients. Cons I would love to use it for other clients but it is only focused on the Veterinarian sector. Review Source Response from Digitail November 27, 2018 Thank you Alina! Should you need any additional reports please let us know! DD Deborah D. Medical Equipment Manager Veterinary Used the software for: 2+ years ### "very good" June 26, 2020 5.0 very good one Pros It help the veterinarian to be more eficiant Cons every thing is likeabble, you will just love ot Review Source Response from Digitail July 6, 2020 Thank you very much Deborah! looking forward to helping your business grow even more! EC Emese C. Company Director Veterinary Used the software for: Less than 6 months ### "Best PMS ever!" August 12, 2020 5.0 Fantastic - 5 stars all round! Pros I am so happy with the support and the quality of service of Digitail. All my clients find the system easy to use, I get answers to any of my enquiries lightning fast and find this the best PMS I have ever used since I have been a vet of 15years. Far superior to all the big, faceless companies and can't thank \[SENSITIVE CONTENT HIDDEN\] and his team enough of all they have done for my business. You can't go wrong by choosing this software! Cons Nothing - there is no issues they don't address and they are constantly improving their services. Alternatives considered [RoboVet](https://www.capterra.com/p/152986/RoboVet/)[Jupiter](https://www.capterra.com/p/63608/Jupiter/) Reason for choosing Digitail Best suited my needs Review Source Response from Digitail August 20, 2020 We are so happy to hear this! Thank you very much for your kind words Dr Emese! GC Georgiana C. Veterinarian Veterinary Used the software for: 2+ years ### "the best platform for veterinary clinics " March 11, 2020 5.0 Pros We started using Digitail 2 years ago and it has been the best decision for our practice. The features that helped us the most were the reminders for appointments that the platform sends automatically to pet owners and the support that the platform offers for keeping patient records. Before Digitail we had to call the owners ourselves to remind them about their appointments and we kept all patient records on paper and that was very time consuming. Cons Because before Digitail we were using pen and paper, it took a while for the staff to get used to the new order of things, but their customer support is always there to help. Review Source FH Felicia H. Veterinary surgeon Veterinary Used the software for: 6-12 months ### "Must have" June 25, 2020 5.0 Super great customer support, the software was a good addition to our practice, helps me and my collegues Pros The software is easy to use, keeps your pet owner informed, shortens the time of consult, the veterinarian has a good record of the animal’s history, can be accessed from anywhere, has a designed app as well Cons In the time i have used it, I could not find anything lacking Review Source Response from Digitail July 6, 2020 Thanks a million Dr Felicia! I'm happy that Digitail is making your life easier at the practice! AB Alexandru B. Vet Veterinary Used the software for: 1-2 years ### "Digitail vet software " February 6, 2020 5.0 Helped with the client database and file management Pros Easy to use, intuitive, easy to acces from anyware Cons No problems so far , the software is under development but bugs or problems are solved fast Review Source Response from Digitail February 10, 2020 Thank you very much Dr Buzdea! You and your team are always providing great feedback and insights. PA Prosi A. Dmv Veterinary Used the software for: 1-2 years ### "Vet suregeon" February 12, 2021 5.0 Best Pros Best health program, sending emails and sms to owners Cons Nothing abut that.. everything is working well Reason for choosing Digitail Is the best Review Source Response from Digitail February 16, 2021 Thank you very much Dr Prosi! Happy to hear that you and the team are enjoying Digitail and that the pet parents are also having a better experience! GAN George Andrei N. Doctor Veterinary Used the software for: Less than 6 months ### "The digital age for pets" March 9, 2019 5.0 It's more easy to appoint people and manage many doctors and appointments at once. It's more easy remind people about their animal's needs without being too invasive. More easy to track an animal and have a full history Pros When a costumer is thinking about his pet he posts on Facebook, when he takes a few photos of his pet he posts them on Instagram, but when it comes to his health and wellness he only has a health book. Digitail makes the animal's health easy to manage from your phone. Not only that but for vets makes the connection to the owner more easy and personal without having to sacrifice time. Easy to use tailored for vets needs. Cons Not many, every Vet has his way so that's why it's hard to find middle ground. Something to look forward Review Source Stanciu M. Veterinarian Medical Practice Used the software for: I used a free trial ### "Great app! Very useful" March 14, 2019 5.0 Pros The app is very useful and friendly. It can be optimised for every individual vet clinic. The support team was really helpful. Cons It wasn't very easy to use for my "no-tehnology" members of my team, but overall is great! Review Source