# Page 3 | Digitail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Digitail the right Veterinary solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167764/Digitail/reviews

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Digitail

4.7 (78)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 27th, 2026

# Page 3 - Reviews of Digitail

## Showing most helpful reviews

Showing 51-75 of 78 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Daniela T.  
General Manager  
  
Used the software for: Less than 6 months

### "Easy to use interface, supportive tech team, personalized solutions"

October 10, 2017

5.0

Pros

I have used several software products for managing patients but Digitail is, by far, the most user-friendly platform. It offers me valuable information for managing the business and I am guaranteed a flawless communication with all my clients. I hear they work on adapting the system to automate the ordering system with suppliers, which I am so looking forward to! It will help me save valuable time and resources. Optimized for PC, tablet, mobile - easy to use from everywhere!

Cons

You need a permanent broadband connection, it does not work offline.

Review Source

LD

Louis D.  
Owner  
Medical Practice  
Used the software for: 6-12 months

### "Single doctor mobile review"

June 23, 2021

3.0

Pros

The team at Digitail are friendly and responsive, which has a single doctor practice is extremely helpful.

Cons

Early in development, functionality is still being built out

Review Source

Response from Digitail

July 12, 2021

Hi Dr Louis, Thank you for your feedback! Our team will reach out and share more info about the new features that have been already launched! You can also get early access to our development roadmap and vote on the priority of the features!

CT

Christopher T.  
Veterinarian  
Veterinary  
Used the software for: Less than 6 months

### "General experience with Digitail"

November 26, 2022

5.0

Thumbs up

Pros

The fact that it is cloud based and the ease of use.

Cons

That fact that digitail is still evolving , there are many things they are improving on. So the issues are mainly getting the updates coming more regularly

Reason for choosing Digitail

Recommendation

Review Source

Response from Digitail

August 5, 2024

Thank you for your review! We’re glad to hear you appreciate our cloud-based system and find it easy to use. We’re continuously working to improve and evolve Digitail, and we appreciate your patience as we roll out updates more regularly. Thanks for the thumbs up and for choosing Digitail!

GL

Griveteanu L.  
Doctor in veterinary medicine  
Medical Practice  
Used the software for: 1-2 years

### "The best application"

February 11, 2020

5.0

We gave up the written records

Pros

An application easy to use, the owners receive reminder messages for the following treatments, vaccinations or deworming. Can be accessed from the mobile phone. You can attache any records like blood analysis or any alalysis you do

Cons

You depend on the netwotk, if the network fail you can't acces the application

Review Source

Response from Digitail

February 17, 2020

We are so happy to hear we helped you transition to a paperless clinic!

Alina Aurora V.  
Company Leader for Poland  
Automotive  
Used the software for: 6-12 months

### "Useful financial & accounting insights"

November 22, 2018

5.0

Easy to use, good support and straightforward. The team also helped me with building a custom report for my clients.

Pros

I'm a financial advisor for veterinary clinics and I have to say that Digitail made my life easier. It has a good data structure, I can export data easily and it provides insights that help me suggest accurate growth plans and actions for my clients.

Cons

I would love to use it for other clients but it is only focused on the Veterinarian sector.

Review Source

Response from Digitail

November 27, 2018

Thank you Alina! Should you need any additional reports please let us know!

DD

Deborah D.  
Medical Equipment Manager  
Veterinary  
Used the software for: 2+ years

### "very good"

June 26, 2020

5.0

very good one

Pros

It help the veterinarian to be more eficiant

Cons

every thing is likeabble, you will just love ot

Review Source

Response from Digitail

July 6, 2020

Thank you very much Deborah! looking forward to helping your business grow even more!

EC

Emese C.  
Company Director  
Veterinary  
Used the software for: Less than 6 months

### "Best PMS ever!"

August 12, 2020

5.0

Fantastic - 5 stars all round!

Pros

I am so happy with the support and the quality of service of Digitail. All my clients find the system easy to use, I get answers to any of my enquiries lightning fast and find this the best PMS I have ever used since I have been a vet of 15years. Far superior to all the big, faceless companies and can't thank \[SENSITIVE CONTENT HIDDEN\] and his team enough of all they have done for my business. You can't go wrong by choosing this software!

Cons

Nothing - there is no issues they don't address and they are constantly improving their services.

Alternatives considered

[RoboVet](https://www.capterra.com/p/152986/RoboVet/)[Jupiter](https://www.capterra.com/p/63608/Jupiter/)

Reason for choosing Digitail

Best suited my needs

Review Source

Response from Digitail

August 20, 2020

We are so happy to hear this! Thank you very much for your kind words Dr Emese!

GC

Georgiana C.  
Veterinarian  
Veterinary  
Used the software for: 2+ years

### "the best platform for veterinary clinics "

March 11, 2020

5.0

Pros

We started using Digitail 2 years ago and it has been the best decision for our practice. The features that helped us the most were the reminders for appointments that the platform sends automatically to pet owners and the support that the platform offers for keeping patient records. Before Digitail we had to call the owners ourselves to remind them about their appointments and we kept all patient records on paper and that was very time consuming.

Cons

Because before Digitail we were using pen and paper, it took a while for the staff to get used to the new order of things, but their customer support is always there to help.

Review Source

FH

Felicia H.  
Veterinary surgeon  
Veterinary  
Used the software for: 6-12 months

### "Must have"

June 25, 2020

5.0

Super great customer support, the software was a good addition to our practice, helps me and my collegues

Pros

The software is easy to use, keeps your pet owner informed, shortens the time of consult, the veterinarian has a good record of the animal’s history, can be accessed from anywhere, has a designed app as well

Cons

In the time i have used it, I could not find anything lacking

Review Source

Response from Digitail

July 6, 2020

Thanks a million Dr Felicia! I'm happy that Digitail is making your life easier at the practice!

AB

Alexandru B.  
Vet  
Veterinary  
Used the software for: 1-2 years

### "Digitail vet software "

February 6, 2020

5.0

Helped with the client database and file management

Pros

Easy to use, intuitive, easy to acces from anyware

Cons

No problems so far , the software is under development but bugs or problems are solved fast

Review Source

Response from Digitail

February 10, 2020

Thank you very much Dr Buzdea! You and your team are always providing great feedback and insights.

PA

Prosi A.  
Dmv  
Veterinary  
Used the software for: 1-2 years

### "Vet suregeon"

February 12, 2021

5.0

Best

Pros

Best health program, sending emails and sms to owners

Cons

Nothing abut that.. everything is working well

Reason for choosing Digitail

Is the best

Review Source

Response from Digitail

February 16, 2021

Thank you very much Dr Prosi! Happy to hear that you and the team are enjoying Digitail and that the pet parents are also having a better experience!

GAN

George Andrei N.  
Doctor  
Veterinary  
Used the software for: Less than 6 months

### "The digital age for pets"

March 9, 2019

5.0

It's more easy to appoint people and manage many doctors and appointments at once. It's more easy remind people about their animal's needs without being too invasive. More easy to track an animal and have a full history

Pros

When a costumer is thinking about his pet he posts on Facebook, when he takes a few photos of his pet he posts them on Instagram, but when it comes to his health and wellness he only has a health book. Digitail makes the animal's health easy to manage from your phone. Not only that but for vets makes the connection to the owner more easy and personal without having to sacrifice time. Easy to use tailored for vets needs.

Cons

Not many, every Vet has his way so that's why it's hard to find middle ground. Something to look forward

Review Source

MN

Marta N.  
Owner  
Veterinary  
Used the software for: Less than 6 months

### "Simple Management Software"

October 20, 2021

4.0

I like the simplicity of this software and the ease of connecting with the clients through email and texting.

Pros

Very simple, easy to use. Intuitive. Customizable

Cons

It's still a work in progress... I cannot add vaccines given by other clinics, the date switches to European style (Day, Month, Year) on the printable reports.

Alternatives considered

[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Reason for choosing Digitail

Customer service

Review Source

Mădălina S.  
Veterinarian  
Veterinary  
Used the software for: I used a free trial

### "Great app! Very useful"

March 14, 2019

5.0

Pros

The app is very useful and friendly. It can be optimised for every individual vet clinic. The support team was really helpful.

Cons

It wasn't very easy to use for my "no-tehnology" members of my team, but overall is great!

Review Source

VR

Verified Reviewer  
Veterinarian  
Veterinary  
Used the software for: I used a free trial

### "A very useful soft for veterinarians"

August 2, 2018

5.0

It really helped our clinic be more organized, the communication with our clients got better.

Pros

The support team was very active and prepared for all needs

Cons

I have nothing to say at cons

Review Source

IO

Ionut O.  
Primary veterinary Doctor  
Veterinary  
Used the software for: 6-12 months

### "Digitail Review"

March 10, 2019

5.0

Is the best in România and I think Is the in all the software i seen in Europe

Pros

Is free easy to understand and work with the software

Cons

My stoc is not working at full capacity and the division of dry food is not prices

Review Source

SL

Stanila L.  
Veterinary doctor  
Veterinary  
Used the software for: 6-12 months

### "Very good "

March 14, 2019

5.0

I can organise better my charts from my veterinary clinic

Pros

I like that it is easy to work with. I can keep my primary accounting.

Cons

I have bills with more then 50 item's that have to be split in more then one entry.

Review Source

ANU

Alexandra Nicole U.  
Vet  
Veterinary  
Used the software for: Less than 6 months

### "Digitail makes it easier"

March 8, 2019

5.0

Having a lot of patients makes it hard to remember everything. My notes and comments in Digitail makes me able to be well prepared when i have a check-up or someone i have not seen in a while. The messages clients get are also useful and an excelant way to remember. I can easily acces all the information from my phone, so even if i am not at the clinic i can check everything and help my colleagues at work. So overall it helps, a lot.

Pros

It is easy to access and control all features.

Cons

It not really complete now, but the guys are listening to our needs and try to make it perfect for us.

Review Source

RI

Raluca I.  
DVM  
Veterinary  
Used the software for: 6-12 months

### "It's a game changer."

November 19, 2018

5.0

Replaces paper health records with a cloud based records and also reducing the time spent on filling out registries.

Pros

The fact that is very user-friendly and it is easy to use.

Cons

The fact that I didn't know earlier about the sofware,

Review Source

Response from Digitail

November 22, 2018

Thank you very much for the kind words! We will pass on the information to the team!

MD

MARIAN D.  
Veterinarian  
Veterinary  
Used the software for: Less than 6 months

### "Opinions Pros & Cons"

March 14, 2019

5.0

Through Digitail I manage much better than before, both the patients and the treatments applied to them, as well as the better management of the medicinal products used in the veterinary office.

Pros

Ease of use, permanent updating of the application in accordance with user requirements and administrators' receptiveness to user requirements.

Cons

Unimportant to be exposed in this review.

Review Source

mC

mitra C.  
Doctor  
Veterinary  
Used the software for: Less than 6 months

### "Frendly with veterinarians"

March 8, 2019

5.0

Now I have a client database with all medical history, easy to access. I can make appoinments very fast and with ease.

Pros

Very easy and intuitive to use.a lot of features that are very usefull in our practice.

Cons

The only minor thing that i hate is the fact that when i search for something i don t find the price regarding the product.

Review Source

RC

Razvan C.  
\-  
Veterinary  
Used the software for: Less than 6 months

### "Great software for great vets"

August 17, 2018

5.0

I have been in close contact with the Digitail team after subscribing and I know that they are planning some great enhancements to the whole experience of the user. Looking forward to seeing them and feeling really lucky to be part of their adopters.

Pros

I like the fact that it is focused on the vet needs - offering suitable functionalities and features for any type of practice and size. The platform is easy to use and has a clean design.

Cons

I would like to have a better integration in my region with the accounting services and make online payments.

Review Source

TA

Timen A.  
veterinarian  
Veterinary  
Used the software for: Less than 6 months

### "Digitail friendly vet soft"

March 8, 2019

5.0

All medical activities in our clinic are registered on Digitail. We are a 6 vets clinic and is very important to have all data in the same place and same manner.

Pros

Very easy to use , contains almost all data you need for better knowing the health status of your pets.

Cons

It takes a little bit of time to put all data

Review Source

MC

Madalina C.  
Medic veterinar  
Medical Practice  
Used the software for: Less than 6 months

### "Love Digitail"

February 21, 2020

5.0

Digitail is solving all my problems about patients and accounting

Pros

I love this software, is the best thing that happend to my clinic. Big pro: easy to use

Cons

I have nothing bad to say about Digitail

Review Source

Response from Digitail

February 25, 2020

Thank you very much Dr Ciocan! We are happy to that Digitail is helping your practice grow!

GN

GIULIA N.  
Veterinarian  
Veterinary  
Used the software for: Less than 6 months

### "Digitail makes my life easier"

March 8, 2019

5.0

Pros

Because clients stop forgetting to come to their appointments. It creates a bond between veterinarians and clients

Cons

That it is an internet platform and sometimes if it is something wrong with the internet reciever i can not run it

Review Source