--- title: "AP Workflow Automation Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AP Workflow Automation Software - reviews, pricing plans, popular comparisons to other Audio Conferencing products and more." source_url: "https://www.capterra.com/p/167772/AP-Automation/" page_type: "product" language: "en" --- # AP Workflow Automation Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AP Workflow Automation ## What is AP Workflow Automation? acompay allows companies to go 100% Paperless with the whole Accounts Payable process from vendor invoices all the way to vendor payments. Reduce invoice processing costs by 75%-85%. In addition our unique Paperless Pay offer eliminates 100% of the check printing and mailing costs and transition most vendors to Electronic Payments. Best of all it comes with a complete Vendor Management service to handle all vendor communications and registration. ## What is AP Workflow Automation used for? [Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Audio Conferencing](https://www.capterra.com/audio-conferencing-software/)[Banking Systems](https://www.capterra.com/banking-systems-software/) Top alternative Featured Overall rating Based on 139 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 2% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AP Workflow Automation?[Manage this product listing](https://www.g2.com/products/ntt-cloud-voice-formerly-arkadin-anytime/claim_requests/new?auto=true) ## AP Workflow Automation Overview Updated September 2026 AI summary AP Workflow Automation helps organizations of all sizes automate accounts payable and billing operations by digitizing invoice processing, centralizing records, and enforcing approval rules. Designed for finance teams and administrators, it offers features like customizable invoices, recurring billing, payment processing, multi-currency support, and workflow automation, and is delivered as a cloud-based platform for easy integration and access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AP Workflow Automation 4.5 (139) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (139) Ease Of Use 4.0 (952) Value For Money 4.5 (138) Value For Money 3.9 (829) Customer Service 4.8 (138) Customer Service 3.8 (803) ## AP Workflow Automation alternatives Highest Rated [4.5 (178)](https://www.capterra.com/p/225762/Accelo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (629)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) [4.4 (1,050)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) Starting price $235.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189398/QuickBooks-Online/) ## FAQs about AP Workflow Automation Overview ### What problems does AP Workflow Automation solve? AP Workflow Automation solves invoice approval bottlenecks, paper-heavy processing, and poor visibility into unpaid or archived invoices by routing documents digitally, centralizing records, and enforcing approval rules. AP clerks, finance teams, approvers, and multi-location operations benefit most from faster processing, easier document retrieval, and less back-and-forth over email or mail. Answer based on 47 reviews Overview ### Which roles and teams benefit most from AP Workflow Automation? AP Workflow Automation is most used by finance teams, including AP managers, controllers, and staff accountants, who streamline invoice approvals, exception handling, and payment routing. IT managers, systems administrators, and business analysts benefit by integrating the platform with ERP systems, maintaining workflows, improving visibility, and reducing manual processing across departments. Answer based on 139 reviews Overview ### What company size and specific industries is AP Workflow Automation built for? AP Workflow Automation is designed for small, mid-sized, and enterprise organizations that need to automate accounts payable operations. It fits companies in any industry with invoice processing, MICR printing, and financial data management needs, especially those seeking less manual work and more control over AP workflows. Features and Usability ### What are the key features of AP Workflow Automation? AP Workflow Automation includes core features like workflow automation, audit trail, and electronic payments. Reviewers also focus on invoice processing and invoice history for paperless access, approval process control for routing and status tracking, check writing and check printing, plus form design and ERP integration for customized payment and document workflows. Answer based on 47 reviews Limitations ### Does it have many bugs or reliability issues? AP Workflow Automation runs reliably for many teams after setup, with low day-to-day maintenance and responsive support when problems appear. Many users describe stable performance and smooth upgrades, while others mention browser and Java compatibility issues, unresolved product bugs, weak error detail, import utility failures, and dashboard or email glitches. Answer based on 31 reviews Getting Started and Support ### How easy is it to onboard and train a team on AP Workflow Automation? AP Workflow Automation is generally quick to onboard for everyday users, with many teams reporting short learning curves and even one-time or 30-minute training. Training is available through in-person sessions, live online sessions, and webinars. Admins and infrequent form designers usually need more time, especially for configuration changes or occasional tasks. Answer based on 13 reviews Getting Started and Support ### What customer support options does AP Workflow Automation offer, and how do users rate the experience? AP Workflow Automation offers email/help desk, phone support, and a 24/7 live representative. Users generally describe support as knowledgeable, courteous, and quick to respond, often within an hour. Some mention a learning curve and occasional slower responses, especially around upgrades, workflow changes, or more complex administrative issues. Answer based on 47 reviews Features and Usability ### How easy is it to design and customize forms? AP Workflow Automation makes form design manageable for many finance and IBM i teams through visual editing, field alignment, and customer-specific layouts. Many users like the flexibility to adjust placement, logos, and copies of forms, though some report limits with advanced layouts, text wrapping, upgrades, and support-dependent custom changes. Answer based on 33 reviews Features and Usability ### How well does it handle invoice management? AP Workflow Automation handles invoice management well for teams moving from paper to digital approvals and archives. Many accounts payable users value electronic invoice access, status tracking, search, and workflow visibility, though some mention too many clicks, slower entry for complex coding, and gaps around credit memos, mobile approvals, and reporting. Answer based on 32 reviews ## Features AI summary Based on 16,388 Audio Conferencing reviews Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) AP Workflow Automation supports **Invoice Processing** and **Invoice Creation**, giving finance teams the tools to handle incoming invoices and generate billing documents in one system. However, it does not offer **Quotes/Estimates**. Instead, it provides other features that reviewers also rate as important, including **Invoice History** (**44%**) and **Payment Processing** (**52%**), helping businesses track past transactions, manage payments more efficiently, and keep billing operations organized. Invoice Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Approval Process Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Bank Reconciliation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements Check Writing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Issue payments to third parties via checks Duplicate Payment Alert 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive an automatic notification when the exact same payment is about to be initiated for the second time Multi-Currency 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and handle various international currencies AP Workflow Automation 43 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Check Writing: Issue payments to third parties via checks - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Corporate Banking: Banking that services corporate customers, from SMBs to multinational enterprise corporations with large financial stakes. - Credit Union: Non-for-profit financial institution that is owned by all of its members - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time - Electronic Payments: Electronically collect payments for goods or services - ERP: Integrates with ERP systems to reconcile financial data across various modules and departments - Fraud Detection: Identify and prevent suspicious activity - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Investment Banking: Division of banking that assists individuals or organizations raise capital and provide financial consulting services. - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Lending Management: Initiate, finance, and manage the complete life cycle of loans and cultivate relationships with borrowers - Multi-Branch: Expand services to areas outside of the home location, functioning as an extension of the home location. - Multi-Currency: Manage and handle various international currencies - Offshore Management: Secure assets in financial institutions in foreign countries. - Online Banking: Ability to manage transactions online with a mobile device or computer. - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Private Banking: Banking and financial services designed for clients with a high level of income and/or sizable investment assets. - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Repository: Stores all documentation, reports, and audit evidence in a secure, searchable library - Retail Banking: Division of banks that focus specifically on retail customers. - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Securities Management: Develop, document, and implement policies & procedures to protect an organization's assets. - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflows: Facilitate access from initial access ticket submission through supporting chain of custody throughout the workflow for OT environments. --- Get Advice We can help you find the software with the features you need. Features 4.2 (139) 4.2 Based on 139 reviews ## Pricing Value for money 4.5 (138) ### Starting price Free trial not available Value for money 4.5 (138) 4.5 Based on 138 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (138) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (138) 4.8 Based on 138 reviews ## User reviews Overall rating 4.5 Based on 139 reviews Filter by rating 5(78) 4(49) 3(9) 2(3) 1(0) Mentioned topic Sorted by most recent Christine A. Gestion de clientèle Facilities Services ### "Outils de gestion en comptabilité " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 20, 2023 Pros Très facile à utiliserLa facilité d'approbation des factures La correction des erreurs Cons Avoir une fonctionnalité pour exporter toute les factures dans un tri spécifique pour excel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Customer Service Manager Consumer Goods ### "A software that automatically sends invoices and collects payments online? Yes please!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 26, 2018 Pros There is no guess work, as long as you start with the correct information. Everything is set up to streamline your A/P needs! Cons Flipping back and forth between pages is a bit of annoyance, it can become tedious after a while. Would be great if that could be eliminated slightly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Patricia R. EAS Administrator Information Technology and Services ### "User friendly software " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 24, 2018 It helped our forms look professional. Pros Using the gui of the software takes out the hassle of changing any forms. Any time I've used technical support they have been very helpful. Cons Having to call to get license key after the software is installed on the PC (before first use) - at least it was like this the last time we got new laptops and to reinstall the software Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DR David R. Chief Financial Officer Insurance ### "Customer was very responsive and knowledgeable as usual." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2018 We use this software for form and check printing. Pros Easy to use software. Excellent customer support staff. Software is very flexible as far as output options. Cons I wish the form set could contain more than 25 forms. I wish that the software upgrades were easier to do. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BS Bill S. IT Specialist ### "For the most part we have been very happy with the software." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 10, 2018 Pros The ease of creating professional looking forms out of IBM AS 400 documents. Also the ability to Email copies of created documents to cut down on printing out all documents. Cons The amount of time it takes to implement a change in the software. twice I brought up a deficiency in the software and I was told it a request would be submitted to correct it but the problem would not be fixed till the next release. One time it was right after a release so had to wait over 6 months to correct it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Sr. Business Analyst Food Production ### "Both maintain and use this software for forms and email" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 27, 2018 It performed well for our environment and was fairly transparent to the users. Pros Handles system reports easily after initial set up. We have only used this on an iSeries so I'm not sure how it would work in other environments. The set up can be a little confusing when laying out a form. The email portion gives some good basic functionality. Cons We were not able to use the client software for developing our forms. This is not a fault of the software but our internal resources. What this required was going through the older interface to create the forms. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Mandi C. PC/Telephony Specialist Mechanical or Industrial Engineering ### "I personally don't use ACOM too often. I only enter it adjustments need to be made for check forms." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 27, 2018 I was able to easily change the check form. Tech support was helpful. I don't really use it other than when a form needs updated, which is about every five years...so I don't have a lot of experience with it. Pros I don't have a lot of experience with it. I only use it if somethign needs to be changed on the check form. For the post part its easy to figure out. Tech support is very helpful for the issues I need assistance with. Cons I don't like that it's "green screen". However, I'm not sure if there is a GUI interface to it. The green screen is just not as easy for me to use than what a GUI interface would be. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JF Joseph F. Systems Developer ### "ACOM review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 27, 2018 Added much needed abilities to the iSeries platform Pros Extremely powerful tool for making presentable reports and printouts. It adds the capability of making visually pleasing reports from a iSeries platform Cons The documentation could be a little bit better to make starting out simpler. To go with that trying to find information about any errors can be difficult. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ME Max E. Corporate I/S Manager Printing ### "Easy to use, flexible, and great customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2018 Emailing forms with overlays, easy to create overlays. Pros We purchased this software to replace another package we were using for our forms overlays. The graphic designer made laying out the overlays very easy. One things we wanted to do was to be able to email the forms that had overlays and this product did that. In addition we can modify the overlays via green screen or the graphic designer which is very useful. We also purchased the add on modules to do emailing of the form as well as create PDF's. EZeDocs is very powerful and we found new ways to use it that were not aware it could do. For example I was looking for a way to monitor an output queue for a spool file with a specific formtype and then send the spool file in PDF to the IFS. EZeDocs made that a snap and I had it running it less than 10 minutes. Support on the product is fantastic and their support people get back to you right away. Cons Because the product can do so much, sometimes you can get lost understanding how to make something happen. For example we had a multi-page form and it took us sometime to figure out all the nuisances to make that work. I would like to see a better tutorial that gives examples of simple form overlays to more complex ones. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TL Thomas L. Sr. Business Analyst ### "Reliable " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 11, 2018 Pros I like most that Acom software has been very stable. Once set up that soft ware has been very reliable. Cons Set up can be a little complicated, which can be expected for software used in conjunction with an ERP sytem. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/167772/AP-Automation/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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