# Page 4 | AP Workflow Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is AP Workflow Automation the right Billing and Invoicing solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167772/AP-Automation/reviews --- AP Workflow Automation 4.5 (139) [View alternatives](https://www.capterra.com/p/167772/AP-Automation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of AP Workflow Automation ## Showing most helpful reviews Showing 76-100 of 139 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KA Keith A. Systems Analyst Machinery Used the software for: 2+ years ### "Very Good Product and Software. " November 13, 2017 5.0 Proper Shipping to our customers as they require their own label. Pros Ease of use and reliability - the product is crucial to our shipping product and reliability is important. Cons Lack of Better GUI Interfaces. It is hard to maintain old Labels as I have to make changes in the old green screen. Review Source CS Charlene S. Finance Director Used the software for: 2+ years ### "Ever since we acquired ACOM we have not had any serious problems" November 14, 2017 5.0 Pros What we like the most about this software is that it is user friendly and it is rare for us to have any problems. We use this for purchase orders and all checks. Cons We reprint checks, however this my be due to the proprietary software that is used in conjunction with ACOM Review Source CT Cliff T. Information Systems Used the software for: 2+ years ### "The software works well. Support is good." November 15, 2017 5.0 Pros It runs on the IBMi and is easy to administer. This is a solid solution that has served our company for many years. Cons We did not purchase the PC client to design forms. Designing forms and labels in green screen, while not difficult, consumes more time than is optimal. Review Source DG Dion G. Business Systems Administrator Utilities Used the software for: 2+ years ### "We have used the ACOM suite of products for many years. We depend have had a great experience." November 28, 2017 5.0 Pros The Acom software is very reliable and robust. We can always count on the product seamlessly working to reliably produce our forms. Cons The only thing that can be updated is the interface. Currently it is text based and an option to have a web based solution would be nice. Review Source JD Jeff D. General Manager Used the software for: 2+ years ### "works good in the background" October 23, 2017 5.0 Pros Helps cut down on paper and creates digital copies. Does all the work in the back ground. Easy to use menues Cons I really have no Cons other then having to setup the individual printers on our system. would be easier just to be able to print to a device already set up . Review Source JK Joe K. AP Manager Used the software for: 2+ years ### "Very good. User friendly. Great support team" October 21, 2017 4.0 Pros Various options to do lookups (dollar amount, vendor number, invoice number, etc.) Very helpful when preparing accruals for month end close. Cons The software does not handle intercompany transactions. Invoices with line items for multiple companies can not be posted. Review Source LU Leah U. Systems Analyst Education Management Used the software for: 2+ years ### "In the 9 years that I have been using the ACOM product, I have never experienced any issues. " October 17, 2017 4.0 The software allows us to easily update our forms to suit our business needs. Pros The EZ-Designer is intuitive and allows us to make modifications to our forms seamlessly. A great feature of the system is that all of the forms are located on the server which allows for easy access. Review Source AH Aaron H. Manager of Application Development Used the software for: 2+ years ### "ACOM software is a workhorse. We've used it day in and day out for almost 20 years." October 27, 2017 5.0 Pros ACOM software just runs. The only time I need to touch it is to make adjustments to my forms. Customer service is top notch as well. Cons The process of designing a form can be a little tricky in the beginning, but once you've done a few it becomes intuitive. Review Source DR David R. Chief Financial Officer Insurance Used the software for: 2+ years ### "Customer was very responsive and knowledgeable as usual." June 15, 2018 5.0 We use this software for form and check printing. Pros Easy to use software. Excellent customer support staff. Software is very flexible as far as output options. Cons I wish the form set could contain more than 25 forms. I wish that the software upgrades were easier to do. Review Source TL Timothy L. I.T. Director Used the software for: 2+ years ### "Acom software is reliable and flexible. Their support is by far the best of any vendor." November 15, 2017 5.0 Pros Flexible to attack any printing or emailing needs. Easy for users to monitor the email process. Integrates directly to our JD Edwards databases. Cons The web interface could be improved to provide more of the features accessible from the iseries interface. Review Source SU Stephen U. IT Manager Used the software for: 2+ years ### "The solution works for us and generally works as desired." October 19, 2017 4.0 Pros Easy to approve documents and move them along the review process. We can also make it available outside our organization so that is a plus for mobile users. Cons Tomcat requirement add an additional service that has failed in the past. It's just one more service to ensure it working properly. I wish admins could change notifications on the fly and make more admin related changes to the processes. Review Source TL Troy L. Systems Administrator Used the software for: 2+ years ### "Ease of use " November 29, 2017 4.0 Pros After installation it is easy to administer and use. Adding our own graphics to the forms helps associate the client to the company. Cons It was hard to install and configure but once that was done there hasn't been an issue since that time. Review Source RR Rachel R. Accounts Payable Manager Farming Used the software for: 6-12 months ### "This program helps us with document storage & our AP process." October 24, 2017 4.0 All of our invoices, and contracts are in one place. It makes it easier to search for them. Pros I like that, from an AP perspective, I can view my invoices from anywhere and I don't have to have the invoices in front of me. I like the search feature when coding invoices as well as when searching for specific invoices. Cons It took us some time to figure out the search feature when looking for invoices. When entering AP invoices with multiple lines of GL code, it takes the system time to process and actually makes entering invoices a longer process. Review Source KH Keith H. iSeries Admin Used the software for: 2+ years ### "Good service, good product. Straight forward implementation " October 24, 2017 5.0 Pros Ease of administration. Software does precisely as intended and very little time is lost troubleshooting Cons No immediate cons come to mind. As previously stated, does exactly what is expected, intended and advertised. Review Source TL Thomas L. Sr. Business Analyst Used the software for: 2+ years ### "Reliable " April 11, 2018 4.0 Pros I like most that Acom software has been very stable. Once set up that soft ware has been very reliable. Cons Set up can be a little complicated, which can be expected for software used in conjunction with an ERP sytem. Review Source dW donna W. AP Manager Used the software for: 1-2 years ### "Awesome Customer Service " October 19, 2017 5.0 Easy Check writing and great support Pros It's easy and straight forward check writing. I can have various check books/checking accounts. I like the customer service support, they are always kind and helpful. Cons That I am unable to choose one particular check to run. Check batches work 99.9% of the time but on occasion would like the ability and ease to run i check Review Source RG Rebecca G. Office Manager Used the software for: 2+ years ### "One of the customer rep's knowledge of ACOM products is outstanding and has made my learning experience easy." January 31, 2018 5.0 I am very happy with this program and I have not used another similiar program to make comparisons. Pros The EZPaysuite contains many task within one program. The program allows for add ons and are all compatible. Review Source VR Verified Reviewer Systems Analyst Automotive Used the software for: 1-2 years ### "Great Product, but a little cumbersome to use with the AS400. Great product support helps greatly!" November 13, 2017 5.0 Ease of use in creating forms and great product support learning the software. Pros Ease of use, Once the initial learning curve has been reached, the software is really easy to adapt. Product support is great to help! The software works well as a form print over AS400 print files. Cons A bit of a learning curve initially when used with the AS400 iSeries. There is not a lot of documentation online, but our customer service representative when out of his way to help. Review Source MO Monica O. AS400 programmer/analyst Used the software for: 2+ years ### "I have been using this product for many years with no issues." October 23, 2017 5.0 Mostly form printing and emailing automation. Pros The software is easy to install, documentation and functionality are very good. The products are very intuitive. Review Source BS Bill S. IT Specialist Used the software for: 2+ years ### "For the most part we have been very happy with the software." May 10, 2018 4.0 Pros The ease of creating professional looking forms out of IBM AS 400 documents. Also the ability to Email copies of created documents to cut down on printing out all documents. Cons The amount of time it takes to implement a change in the software. twice I brought up a deficiency in the software and I was told it a request would be submitted to correct it but the problem would not be fixed till the next release. One time it was right after a release so had to wait over 6 months to correct it. Review Source TK Tanya K. Systems Administrator Used the software for: 2+ years ### "Fairly user friendly interface." November 13, 2017 4.0 Pros Our users who process checks like the shortcuts on top of the interface for processing &/or reprinting checks. Cons Less steps to get to the step of printing the checks. Default the most recent dated batch of checks to the top of the list. It seems to take a long time for the application to open and initialize. We had a situation where the user intended to reset one check to reprint, but accidentally reset the batch. An option to set the batch back to processed would be helpful. Review Source AN Alerser N. Accounts Payable Supervisor Oil & Energy Used the software for: 1-2 years ### "I have no complaints about my software." January 11, 2018 5.0 The software allows me to keep up with the constant and ever changing demands associated with processing payments timely with the least amount of errors. Pros The software has been easy to use and makes my check printing effortless. I have not had to do much trouble shooting only get service on the printer I use the software for. Review Source SE Sue E. AP Manager Used the software for: 1-2 years ### "It is easy to use and reliable." January 12, 2018 5.0 Pros The software is easy to use. As we print checks daily for different entities, it is important that it be easy to use. Cons The software is more complicated and has additional capabilities that we do not use. The sophistication of the software made it more complicated to install. Review Source MH Maureen H. Project Engineer Consumer Goods Used the software for: 2+ years ### "We use the Acom EZ Designer and EZ forms for the iseries. Customer service from Acom ROCKS." November 15, 2017 5.0 Ease of making new forms, especially pack slips which are customized for our customers. Pros It is much easier to use than the older version. Can whip out a new pack slip or update invoices or purchase orders quickly. I love your customer service - I've never had to wait more than an hour or so for a response for even the most minor of issues. Wish all my 3rd party software vendors were as responsive. Cons Can't add multiple lines of text without making a new line: So if, for example, I wanted to have text in a square box of 5x5 the text doesn't wrap (at least I haven't found an easy way). I need to make multiple lines to fit inside the box. Review Source RW Russ W. Vice-President Chief Operating Officer Used the software for: 2+ years ### "Very Positive " October 23, 2017 5.0 Pros The interface between the different packages , the ease of retrieving information and reports. The navigation screen Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.