# Page 6 | AP Workflow Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is AP Workflow Automation the right Billing and Invoicing solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167772/AP-Automation/reviews

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AP Workflow Automation

4.5 (139)

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Last updated March 13th, 2026

# Page 6 - Reviews of AP Workflow Automation

## Showing most helpful reviews

Showing 126-139 of 139 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CM

Craig M.  
ERP Manager  
  
Used the software for: 2+ years

### "We really like the software and it's functionality"

November 7, 2017

5.0

Pros

It has saved us a lot of time and effort. We really like your support staff and they are great to work with.

Cons

There is a limitation with email addresses. With have a challenge with our larger vendors getting their addresses entered.

Review Source

VR

Verified Reviewer  
IT Manager  
Plastics  
Used the software for: 1-2 years

### "Global AS400 email problem - resolved quickly"

November 14, 2017

5.0

Pros

Ease and speed of use, it doesn't take very long at all to launch and response times are excellent. The tech on the other end was very knowledgeable and we got the issue resolves quickly.

Review Source

ED

Ed D.  
Sr Computer Support Specialist  
Hospitality  
Used the software for: 2+ years

### "we use ACOM to define the layouts for our Accounts Payable and Payroll checks. "

October 30, 2017

5.0

ease of laying out a template to print A/P and Payroll checks

Pros

very easy to setup a template to print a formatted document. support staff is very knowledgeable about their product.

Review Source

LC

Laura C.  
Sr. Systems Analyst  
Industrial Automation  
Used the software for: 2+ years

### "Once it is set up, you almost never have to revisit the software. It just works"

January 24, 2018

5.0

Reduced cost of printing checks. Ability to reprint if necessary.

Pros

It works and works consistently. Once setup, the product is virtually maintenance free. Support is fantastic.

Review Source

KY

Karen Y.  
Business Systems Analyst  
Consumer Goods  
Used the software for: 2+ years

### "Acom works really well for our company's needs."

March 16, 2018

4.0

Pros

It's easy to use and low maintenance. We haven't had any issues since we started using it . The graphical interface is user friendly. You only setup one time and never have to worry about it.

Cons

It could work faster. Sometimes there's a little bit of a lag trying to connect to the database server.

Review Source

jL

john L.  
president  
  
Used the software for: 2+ years

### "The investment requires a lot of effort to get started but in the long run was worth the time and $"

January 10, 2018

4.0

Pros

to me the most important feature is the ability to turn Iseries spool files into PDF's that can be emailed to customers and or vendors automatically. Having to use personnel for this purpose is both expensive and often unreliable leading to a decrease in customer satisfaction.

Cons

Upgrades over the years often introduced new problems the required time and effort to correct. solving a task can be cumbersome. I never learned the newer graphical interfaces to be fair.

Review Source

AY

Adam Y.  
Business System Analyst  
  
Used the software for: Less than 6 months

### "The software is fantastic and will allow our company to much better serve our customers. "

November 9, 2017

5.0

We have gained the ability to better customize our forms for the diverse body of clients that we serve.

Pros

The support that I received from Mike Mashburn was fantastic. We wouldn't have purchased the product without his guidance.

Cons

The ez Designer, which is fantastic, could have a few features more (ie. select and change multiple fonts). Also, I had issues with the shading of boxes. Rather than appearing smooth it was more granular.

Review Source

AW

Ananda W.  
PC technician  
Plastics  
Used the software for: 6-12 months

### "Fast and very helpful"

February 23, 2018

4.0

security and easy to handle cheque printing.

Pros

it allows to use the pay system efficient and secure. Having the usb security key makes it easier to use the system

Cons

Have to use a physical key to switch between print makes it difficult first thing in the morning. If FTP is turned on the printer it will print crazy symbols first time when we turn on the printer.

Review Source

CV

Carl V.  
IT  
  
Used the software for: Less than 6 months

### "Experience has been Average"

December 7, 2017

3.0

Pros

The support team is working hard to make there product better to be more efficient for us which is extremely important for this to be successful

Cons

How the featureless the original configuration was. Billing for renewal before actual production use of product did not make sense.

Review Source

PK

Paige K.  
Asst. Controller  
Philanthropy  
Used the software for: Less than 6 months

### "Not as user friendly as it could be. It think the potential is there. "

December 12, 2017

2.0

Pros

The ability to scan and send to different managers and the ability to change who it is assigned to.

Cons

To hard to move from one screen to the next. It would be great if you could approve/finish in batches.

Review Source

MF

Mendi F.  
Electronic Invoicing lead  
Oil & Energy  
Used the software for: Less than 6 months

### "I have had really good experience and customer rep from Acom has always been very helpful when needed"

October 17, 2017

5.0

Less time on manually process and able to pull up invoices without all the paper.

Pros

Its fairly easy to use and can get around pretty efficiently and smoothly. I do not use it as much as some of the ladies I work with however the part that I do work with I have not had any issues with finding my invoices.

Cons

It sometimes will have a long processing time to enter things into the system depending on how many uses are logged in, but other than that that I dont have much more complaints.

Review Source

MB

Marshall B.  
Application Specialist II  
Government Administration  
Used the software for: 6-12 months

### "It has been straight forward and easy to use since I started using it."

December 4, 2017

4.0

It is something that we have always used with our AS400, so it is beneficial that we can maintain our current system with minimal upgrade effort

Pros

When first starting, I used the help menu a lot and it was very nice to have the pictures along with the description.

Cons

I don't like that it won't open the older file types (not backward compatible) and won't allow side by side installation of older software.

Review Source

SM

Sara M.  
Office Assistant Manager  
  
Used the software for: Less than 6 months

### "Easy one time set up and very simple to use! "

April 4, 2018

4.0

Pros

We use this product because it's realiable. It's easy to use and makes check printing fast and easy. Great customer service with prompt answers and solutions.

Cons

This is a great product but has some maintaining costs of software and cost of checks etc. I've had a few times using this when it would slow down a bit. Overall, it's a very good product.

Review Source

MH

Mike H.  
VP Finance  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "The overall experience was very good"

October 30, 2017

4.0

We were able to move approximately half of our weekly vendor payments to electronic payments. (ACH and VCARD)

Pros

It ran smoothly and is fairly easy to understand. The best part was the support from customer care

Cons

I don't know if it is really a con about YOUR software but in order to keep your software an dour ERP system in sync it is quite cumbersome and lengthy

Review Source

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