--- title: "Ray Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ray Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/167778/Ray/" page_type: "product" language: "en" --- # Ray Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ray ## What is Ray? Ray by Practo is a powerful practice management software for clinics. It helps improve appointment management, simplifying EMR/EHR management, enhancing patient experience, improving patient engagement and digitising all operations at the clinic including medical bills/invoices, analytical reports, SMS alerts and more. ## What is Ray used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ray?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.practo.com/&name=Ray) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ray 4.0 (8) VS. [4.7 (645)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting Price $15 Per User, Per Month Starting Price $59 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.4 (645) Value For Money 3.9 (7) Value For Money 4.4 (585) Customer Service 3.8 (8) Customer Service 4.6 (612) ## Ray alternatives [4.4 (369)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.9 (1,380)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/167778/Ray/alternatives/) ## FAQs about Ray Overview ### What company size and specific industries is Ray built for? Ray is designed for clinics of any size that want to digitize practice management, and it fits all medical specializations. It is built for healthcare providers operating in India, the Philippines, Indonesia, Singapore, and Brazil, rather than for a single industry segment or company scale. Features and Usability ### What are the key features of Ray? Ray offers appointment management, patient scheduling, and physician scheduling for calendar coordination, plus patient intake, patient portal, and patient engagement for patient communication and record access. It also includes practice management, medical billing, claims management, insurance eligibility verification, e-prescribing, and EMR/EHR support. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Ray offer? Ray provides in person training, live online sessions, and documentation for teams getting started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Ray offer? Ray offers 24/7 live rep support and chat. These channels give users direct access to help at any time and a quick way to ask questions or resolve issues. ## Features AI summary Based on 2,031 Medical Practice Management reviews Capterra reviewers for medical practice management software most often point to these features as essential: - **Appointment Management** (**59%** of reviewers rated this feature as critical) - **Medical Billing** (**58%**) - **Patient Records Management** (**60%**) Ray supports all three of the top features buyers look for: **Appointment Management**, **Medical Billing**, and **Patient Records Management**. Together, these capabilities help practices schedule visits efficiently, process claims and payments more accurately, and maintain organized patient information, allowing teams to improve daily operations and deliver more consistent patient care. Medical Billing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Records Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Patient Scheduling 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Patient Intake 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online Claims Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies EMR/EHR 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and securely store digital patient records Ray 16 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Claims Management: Process of submitting and following up on claims with insurance companies - E-Prescribing: Transmit prescriptions to pharmacies electronically - EMR/EHR: Create and securely store digital patient records - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Inventory Management: Track and manage inventory levels to maintain proper supply - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Physician: Supports practices with multiple healthcare professionals - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity --- Get Advice We can help you find the software with the features you need. Features 4.1 (8) 4.1 Based on 8 reviews ## Pricing Value for money 3.9 (7) Free Trial Basic $15.00 Per User,Per Month Value for money 3.9 (7) 3.9 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (8) 3.8 Based on 8 reviews ## User reviews Overall rating 4.0 Based on 8 reviews Filter by rating 5(3) 4(2) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent AB Avinash B. Chief Dentist Hospital & Health Care ### "Good Software expensive though " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 25, 2024 Pros Easy to use. Good esthetics. Prescription module is good Cons It is on a expensive side. Not sure about WhatsApp integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Vaibhav G. Clinic Admin Hospital & Health Care ### "Easy to use system" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 18, 2022 Pros Easy to use system, Intituite UI, Easy for appoitnment booking, EMR. Cons Limited features, No whatsapp integration, cost is higher for basic features. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Karan S. Dental surgeon Health, Wellness and Fitness ### "Good software with an easy user interference" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 4, 2022 Good and easy Pros Software is easy to use and has a streamlined user interface Cons Data was not safe on the cloud and there were questions on the safety of patient data Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Samir A. Director Hospital & Health Care ### "Waste of Time and money" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 22, 2021 Terrible experience Pros Only an expensive appointment msg sending software..no major benefits Cons Data leakage to corporate chains Expensive No major features Hidden charges for featuring on 1st page like reach etc Reasons for choosing Ray Biggest mistake.Wont repeat or recommend anyone to choose this product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VA Vijay A. Business Head Health, Wellness and Fitness ### "Good Product, Simple to Use and Value for Money" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 26, 2019 Overall i was really satisfied with the product. It does a good job with its target audience. Pros I loved the simplicity of the product. It has limited features, Good Reporting which is just perfect for any small business with 1-2 person running the show and looking to manage their patients and clinic. Cons The only challenge i faced was i wanted to exploit technology and use a much more powerful tool which can help drive sales and a lot of marketing features and reports which wasn't available in this tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD PURNENDU D. IT HEAD Health, Wellness and Fitness ### "Best Clinic Management Software - Ray Practo." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 20, 2019 Patient medical history, prescription, treatment plan was great features. Accounting was easy. Pros Very user friendly, Updated as per need/requirements. Cons Tab was useless. But it was upgraded. hence no issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Santhosh R. Test Engineer Computer Software ### "For Healthy Life" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2019 Pros Practo can help to Book an appointment with good rated doctors, we can check the nearby availability doctors easily. We can also Order the medicines, also we can know about medicines and also book an appointment for health check-up & tests. Cons It is a very good tool for our health, I recommended this for everyone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mitul K. QA Engineer Computer Software ### "Clinical data at one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2018 Pros This software helps to maintain clinical data at a single place. Multiple users can use it. Easy ti book appointments Easy to check and enter patients dat Pictures can be uploaded Bills can be generated Medicines name inventory is great, i can search almost all of them. Full prescription can be made through it. Payments can be done . Easy to share data with patients over email Promotional messages can be easily sent through it Personalized promotional codes for new offers. Cons I haven't seen any con till now it's working great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/167778/Ray/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.