# Sortd for Sales Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sortd for Sales the right Email Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167781/Sortd-for-Sales/reviews --- Sortd for Sales 4.2 (17) [View alternatives](https://www.capterra.com/p/167781/Sortd-for-Sales/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sortd for Sales Ease of use 4.3 Customer Service 3.5 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joseph K. President Marketing and Advertising Used the software for: 6-12 months ### "The Gmail tool I cannot live without for Sales, Tasks, Pipelines and more!" June 2, 2022 5.0 I have only been happy with the software and use it constantly. I would be super unhappy if Sort'd went away tomorrow. Pros I liked how easy it is to manage your tasks and pipeline activities right in the Gmail platform. I love how it is easy to customize and work right within the user experience. Cons I don't like how sometimes you have to reload Gmail for it to work. It could be a conflict with other extensions, but that would be my only grief. Review Source Yadah K. Business Owner, Trainer Used the software for: 1-2 years ### " Absolutely love how easy it's made my inbox. " April 30, 2018 5.0 Peace of mind knowing that all my emails are organised and not lost in the black hole called 'inbox'. I can organise things based on their importance and urgency and can immediately see what my 'to do's' are for the day. Pros It's like Trello for your Gmail account - everything can be sorted into their own boards, helping keep everything neat and organised. Keeping track is made a breeze and I don't tend to lose important emails that need a response either ASAP or later on (when I would otherwise forget). It integrates seemlessly and also comes with a super nifty app for all devices. Cons Takes longer to load than Gmail normally would. Won't let me sort directly to a label, has to create a Sortd label with the same name instead. Review Source VR Verified Reviewer Director Events Services Used the software for: 6-12 months ### "Sadly this product is unreliable" November 30, 2021 2.0 Initially, it did what is was expected to do - although it does conflict with other extensions like Yesware. Recently, it just isnt working and we do not know why but the support was slow so had to abandon it. Pros Easy to set up, intuitive, honestly loved it when we found it a few years ago. Email management in kanban boards are exactly what we want! Cons Slow response times to problems, seems it has not become any more mature in stability since 2019 when we first tried it. Back then we struggled between choosing Flow E and Sortd or Yanado. Alternatives considered [Drag](https://www.capterra.com/p/173949/Drag/)[Gmelius](https://www.capterra.com/p/172417/Gmelius/) Reason for choosing Sortd for Sales Ease of use, past experience. Switched from [Gmelius](https://www.capterra.com/p/172417/Gmelius/) Gmelius conflicts with highly productive tools we use like Yesware Review Source Jordan M. Owner Design Used the software for: 1-2 years ### "Sortd Helps Keep Projects on Track" February 6, 2020 5.0 My overall experience with Sortd has been excellent. The pricing is fair and the built in email tracking saved me money as I was able to cancel another subscription that only offered tracking. Pros Sortd makes it easy to sort my cluttered inbox and keep me on track with new projects, invoicing, following up with clients and keeps me from loosing bills and other emails in my inbox. Cons It took a bit to figure out how to keep sortd and my gmail in sync but once I figured out the settings it was not an issue. Review Source Francina R. Billing Specialist Hospital & Health Care Used the software for: 2+ years ### "Billing Specialist" January 24, 2019 5.0 Pros Your email come in clear and very understanding to read. Cons Sometime it could be a little slow, especially when you want to update or waiting for a email that was just send to you. Review Source Andreea C. Partnership Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Plan work in an easy way and have a pipeline directly in Gmail!!!" March 28, 2022 5.0 Organizing and management of sales process directly in Gmail. Pros Well, when you receive so many emails and when most of them are leads that need converting, this add-on in Gmail makes your life so much easier. I use it to have tasks, reminders, to make the actual pipeline: Lead to prospect to an opportunity to won to lost, follow up. For real, it helps so much in sales and partnership. Cons Well, not much to say here. The price is ok and the feature to track emails is a gift! Review Source AM Amy M. Executive Assistant Religious Institutions Used the software for: 2+ years ### "Sortd Review" June 11, 2020 4.0 Even with the changes to the free account, I still use Sortd. Its the best email management app I've used. Their customer service is super slow and not very great but the product is good. Pros I love the way Sortd helps me turn my email into task management and the way it looks on my computer screen. Cons I've used Sortd for a really long time and love it then I started using it with a new client and the free account has changed. You can no longer rename your columns in the free account. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: Less than 6 months ### "Great Extension for Managing Tasks " March 27, 2020 4.0 Overall, this has been a tremendous time-saver for me and has also added another layer of task management and organization that helps keep me focused on important items while still allowing me to see what's coming. Pros I use a board for tasks daily and adding this functionality to my inbox was a no-brainer. I love the clean interface and how seamlessly it integrates with Gmail. At times I find myself using the Sortd interface more than the standard inbox because the look and feel are terrific. Cons Not much to complain about as I have only been using for a short time, but the biggest annoyance to date has been the need to reload the inbox when switching between the Sortd pane and Gmail. Review Source ME Michelle E. CoFounder & Contributor Internet Used the software for: 1-2 years ### "Great concept-bringing together the best project management tools" April 10, 2018 3.0 Pros Sortd has all of the right intentions - it iffers all of the finest project planning and project management tools - including easy to use Kanban boards. Cons Poorly executed. Great ideas all trying to overpower one another. The execution renders the software too busy, overcrowded and painfully slow. The worst part is that thevdecelped tonight enough to create an iOS app for the predominantly Chrome residing program - but the app is SO STRIPPED down that it too is useless. Review Source Jose S. Owner Used the software for: 6-12 months ### "Sortd is a nice way to apply trello like functionality to your gmail inbox, getting the best of both" March 27, 2018 4.0 The major benefits from using it, it is that i can find and follow all the important task in my workflow Pros It allows to organize all the inboxes, notes and task into drag and drops list like trello, making all the activity in your account look clean and clear, and making it easier to find the important things Cons One thing that can be tedious (it depends of your workflow), is that when you reply a email, it is not archive automatically, and when someone replay my email, it only show the original message Review Source VR Verified Reviewer Owner, Founder Individual & Family Services Used the software for: Less than 6 months ### "Using SORTD helps us organize our various tasks" August 9, 2018 5.0 Useful for what we need, simpler than trello boards and since it lives right on our gmail, admins don't have to learn a whole new thing, they can toggle back and forth as they get a feel for sortd. Pros We like how we are able to assign tasks to each other and "check them off" the list as they get completed, or dragged into a new list to reassign or move them along the chain of actions Cons Figuring out how to use Sortd across several users and teams is confusing, and finding live help has been impossible. Review Source Kali F. Cultural Story Speaking Coach Used the software for: 6-12 months ### "More trouble than it's worth" March 7, 2018 4.0 Pros They were very assertive in explaining their functions and options. If I were inclined to spend that much extra time setting up, it would have been more helpful. Cons They annoyed me with the amount of emails they sent trying to rush me into using the software. In the end it was more trouble than it was worth and I just kept using my own reminder and sorting system. Review Source AS Adrian S. Ecommerce Director Sporting Goods Used the software for: 6-12 months ### "Sortd is the daggum bees knees!" November 19, 2018 5.0 Very positive. Really helps our small team workflow and efficiency of tasks. Pros The integration within Gmail / works alongside it. Option icons embedded within each email. The multiple ways of integrating it into your daily workflow. Cons No option to move tasks between boards. Needs more formatting options to distinguish / prioritize tasks. Would be nice to set custom font. Review Source VR Verified Reviewer Owner Operator Marketing and Advertising Used the software for: I used a free trial ### "Does what it says" August 28, 2019 5.0 Pros This overlay is very attractive, intuitive, and straightforward. Cons I was hoping for a mobile app that would work with the overlay browser email solution. It isn't designed for that. That's okay, just not what I needed. Review Source DK Dave K. MD Management Consulting Used the software for: I used a free trial ### "Not as good as it could have been!" March 3, 2021 1.0 Would not use on a long term basis as there are others out there that are better. Okay for a free trial. Pros Easy to obtain via the usual Google downloads and link to your Gmail accounts. The interface looks good but... Cons Set up and link to Gmail is an issue. The same issues as with Gmail - attachments are not able to be separated from the messages and as such just adds unnecessary volume to your storage. Review Source AC Alex C. Fundador e Diretor Internet Used the software for: ### "null" June 7, 2018 5.0 Review Source MP Marcelo P. COO Used the software for: Less than 6 months ### "Great inexpensive CRM" May 8, 2018 4.0 Pros The software works directly with Gmail. That is a huge plus since we use G suite for business. Everything is synced. Cons It's not as robust as other Client relationship management software but it is inexpensive and good for small businesses. 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