ATKEN Techniki

HotelEYE


4.5 / 5
3 reviews

Who Uses This Software?

Hotels, Resorts, Bed and breakfast, Motels


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $400.00/one-time
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ATKEN Techniki
  • www.hoteleye.eu/
  • Founded 2010
  • Greece

About HotelEYE

With HotelEYE Platform you can improve guest satisfaction and achieve hotel's operational excellence. With 2 different apps for Staff/Guest and a fully compatible cloud PMS, HotelEYE is the one way solution for your hotel's needs.


HotelEYE Features

  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental

HotelEYE Reviews Recently Reviewed!


Capterra loader

Security for guests and hotel property

Sep 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: facilitates the legal reporting of information about the entrances and exits of guests to the state security institutions, helping to mitigate crime, crime and other events that counteract the safety and well-being of both guests and residents in a tourist destination. the software helps to locate alleged criminals who spend the night in the hotel, so that the security organs activate the capture protocols without putting at risk other guests or workers.

Cons: It requires constant and permanent training of the staff to treat the information in a confidential and discreet manner that does not highlight the work of the security forces.

Overall: In the search for memorable experiences for guests to prevent crimes, crimes and attacks it is necessary to comply with legal provisions such as informing the security organs of the identity of the guests without exposing them to public derision while reinforcing security for everyone on the property. These actions have made it possible to be socially responsible by avoiding trafficking in personnel and child prostitution.

Vendor Response

by ATKEN Techniki on October 11, 2018

Dear Luis. Thank you so much for the review. However the software you are referring to is different to the one that we provide. Please check our website for any kind of information that you might need.

Kind Regards.

Easy, Simple, Great!

Oct 05, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is awesome! Everything you need is there waiting for you. You can contact the reception, or any kind of hotel's deplartment, with a push of a button ... even if you are not at the hotel! In addition, I find really helpful the fact that it has the locations that you should visit, eat and drink. Give it a try ...

Cons: I had a small problem with the login screen, regarding the android app. I had to push the < button, in order for the keyboard to go away, and enter the password. Never mind.

Overall: I loved the fact that I could contact my hotel's reception from anywhere I was. Simple, fast, easy!

Vendor Response

by ATKEN Techniki on October 12, 2017

Thank you for taking the time to send us a review. We rely on the feedback from users, in order to improve our product. We will try and test as many devices as possible and hopefully we will identify the issue.

I could actually describe it as a totally positive experience. It is an innovative tool!!

Oct 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Thing o liked most is the ease of use of the application as you can easily contact the hotel reception in less than 10 secs

Vendor Response

by ATKEN Techniki on October 12, 2017

Thank you for taking the time to share such great feedback.