ATKEN Techniki

HotelEYE

4.5 / 5 2 reviews

Who Uses This Software?

Hotels, Resorts, Bed and breakfast, Motels


Average Ratings

2 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ATKEN Techniki
  • www.hoteleye.eu/
  • Founded 2010
  • Greece

About HotelEYE

HotelEYE is the first real time platform, linking hotel's customers with the reception through an app. The General Manager (GM) of the Hotel can monitor all the processes, needs and problems of the customers, while planning their solutions.


86063

HotelEYE Features

  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental

HotelEYE Reviews Recently Reviewed!

I could actually describe it as a totally positive experience. It is an innovative tool!!

Oct 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Thing o liked most is the ease of use of the application as you can easily contact the hotel reception in less than 10 secs

Vendor Response

by ATKEN Techniki on October 12, 2017

Thank you for taking the time to share such great feedback.

Easy, Simple, Great!

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is awesome! Everything you need is there waiting for you. You can contact the reception, or any kind of hotel's deplartment, with a push of a button ... even if you are not at the hotel! In addition, I find really helpful the fact that it has the locations that you should visit, eat and drink. Give it a try ...

Cons: I had a small problem with the login screen, regarding the android app. I had to push the < button, in order for the keyboard to go away, and enter the password. Never mind.

Overall: I loved the fact that I could contact my hotel's reception from anywhere I was. Simple, fast, easy!

Vendor Response

by ATKEN Techniki on October 12, 2017

Thank you for taking the time to send us a review. We rely on the feedback from users, in order to improve our product. We will try and test as many devices as possible and hopefully we will identify the issue.