tawk.to

tawk.to

4.5 / 5 6 reviews


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About tawk.to

Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.


tawk.to Features

Vendor has not completed this information.


tawk.to Reviews Recently Reviewed!

I love Tawk.to! I've been using it for a few months and have had very few issues with app/website

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the software is how easy it is to use. It's quick, simple, and makes chatting with customers fun!

Cons: What I like least about this software is sometimes I wouldn't get a notification from the app when I'd receive a message.

Overall: Easy & fun communication with our customers!

A great intro to chat

Nov 14, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: If you're not sure if instant chat is going to be good for your business, this is a good app to try out. It's not the most feature rich, it's not the prettiest, but it's super easy to set up and get up and running. Once you've played with it for a month or two, you'll know whether it or a good competitor is right for your business.

Cons: It's not pretty and it's a little buggy. The desktop app tends to freak out every once in a while and needs to be restarted or just a tab switched. And if you leave it on the wrong tab, you'll get an annoying warning about not tracking, some such. Lots of small annoyances like that.

Tawk.to is the best free chat and ticketing service.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tawk.to is simple to setup and use. It has amazing features for any chat and ticketing service let alone a free one. It also has a great interface and mobile app.

Cons: The only con that I can think of is that as of now is that they are a small team which might bring up some concerns for bigger companies.

866af3c5fb1a639e593e70348dd186a6

Use this as a chat on my company website

Nov 13, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This is a great toll we use on our website so when a prospect is on my website and have any questions they can chat live with us. It tracks who went to the website and had analytics that provide actionable intelligence

Cons: I wish it recorded the users email address. It records only an IP address but not any email address so when they leave messages after hours I have no way to reach them

Overall: You get to chat with website vistors in real time

SImple plugin!

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the plugin installs and is customizable with ease on Wordpress. It has all the settings that we want.

Cons: There are some customizations that I would like, but in all honesty I may be a minority for needing them due to nature of my business.

7a19e716bdcc016c239cd8b10d69e5d4

Amazing software and very feature rich!

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - Feature rich
- Open source
- Regular updates on both android and iOS
- Customizable
- Plug-ins available

Cons: - Initially the phone apps were a bit buggy but team was quick to fix that, nothing else apart from that