--- title: "RoadWarrior Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is RoadWarrior the right Route Planning solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/167797/Road-Warrior/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- RoadWarrior 4.5 (58) [View alternatives](https://www.capterra.com/p/167797/Road-Warrior/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of RoadWarrior Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews JH John H OwnerPackage/Freight Delivery, 11 - 50 employeesUsed the software for: 6-12 months. “interactive - English speaking - understands my business, and built a program which felt like it was tailored to my needs. Whether I was doing a small route, or multiple larger routes requiring importing - the functionality and ease of use are EXACTLY what we needed.“ July 7, 2026 JH John H Owner Transportation/Trucking/Railroad, Self-employedUsed the software for: I used a free trial. “Very good, but not ideal for my use“ March 25, 2022 LB Levi B Owner operatorConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “sensitive content hidden\] was amazing, even though I was canceling my subscription for the time being he was very helpful.“ November 26, 2025 CR Cathy R Office AssistantReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Being able to optimize the routes and make them round trips helps make our routes more efficient.“ January 10, 2023 AS Aaron S MoiWholesale, 2 - 10 employeesUsed the software for: I used a free trial. “Kudos!“ October 24, 2024 ## Showing most helpful reviews Showing 1-25 of 58 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Owner Used the software for: Less than 1 year ### "DO NOT HESITATE - Get Road Warrior for your Routing Today!!" July 9, 2026 5.0 100% interactive - English speaking - understands my business, and built a program which felt like it was tailored to my needs. Whether I was doing a small route, or multiple larger routes requiring importing - the functionality and ease of use are EXACTLY what we needed. We now are EFFICIENT ROAD WARRIORS because of Road Warrior... Thank you!!! Pros I own a freight company in MO. We contracted a high value client for dedicated routing and started looking at software.... OH MY - the sub par solutions were ridiculously expensive in comparison to my needs. Then I found Road Warrior. SOLUTION CENTRAL for small companies like our where money matters, but we are so focused on being THE BEST and we cannot compromise our value as a company in order to take on a sub par solution. Road Warrior has met every need and THE SIMPLICITY of this program is amazing. We use it religiously EVERY SINGLE day and I can tell you after building hundreds of routes, this is our program for the future. Cons Some small hiccups with the software resetting all of my preferences when I logged out. However - I wrote to customer service and within minutes they were on my case and finding a solution. They found what was causing my issues and showed me the fix. AND - the customer support was SPOT on for english and understanding my business needs!! Can't say enough good - even in the CONS section.... Review Source R Reviewer Driver Used the software for: 3-5 years ### "From south Texas " December 15, 2025 5.0 Amazing app, the way you can detail it to fit your route is the best I’ve used. Please consider using Pros I’ve been in logistics position for more than 20 years and this app is by far superior than any other I’ve used. And their customer service is the best with quick and personal responses! Cons I have found no ‘cons’ with using this app. However, I would like to see a phone number for customers to call for support. Review Source R Reviewer Owner operator Used the software for: I used a free trial ### "\[sensitive content hidden\] was great" December 5, 2025 5.0 Pros \[sensitive content hidden\] was amazing, even though I was canceling my subscription for the time being he was very helpful. Will definitely be coming back! Cons Little expensive but worth it if you have a larger operation. I have only one route and it wasn’t worth it but for multiple routes definitely see the value. Review Source R Reviewer Realtor - HomeSmart Realty Group- Serving Denver Metroplex thru Northern Colorado Used the software for: 1-3 years ### "I use Road Warrior to simplify my client real estate showings " August 10, 2018 5.0 Been really easy and straightforward. Pros The map feature lets me see the route Road Warrior picked but modify it if I want to! Cons It took a little while to figure out whether to use shortest distance or shortest time. Route changes based on this choice which sometimes got my showing packets out of sink until I learned my preference. Review Source Jose V. Logistics manager Used the software for: Less than 1 year ### "why not to use roadwarrior" April 8, 2025 1.0 Pros Roadwarrior did not fit my needs. no import funcation Cons Roadwarrior needs a better importing system when it comes to large data Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Has good features. A few things need to be tweaked. " December 30, 2019 4.0 The app overall has been great, just a few things I would like tweated. It make it nice to focus on work instead of navigation to each house. I like that I can update routes for the week and just push it their phones without having to do old school pen and paper. Pros I like that I can setup our routes for the week for each day. It's nice for our techs to be able to focus on the job and not trying to get to each yard. Cons As the owner I have clients that contact me throughout the day to see when we will be by. I need to know where my techs are in their route so I can give an estimate. I also need to know when they came by so I can give a client a time when we did come by when they ask if we have been by. The app can be delayed at times with my techs checking in and wont update for hours so it looks like they haven't finished their route. I am not sure what is causing this because it happens randomly. I can refresh, restart, and even look at it from different devices (mobile, pc). I can't view my tech's routes on my phone so when I am out working or even just not at home I can't see my techs progress. I have to be at home on my pc to be able to see that. This makes it very difficult to communicate status updates to my clients. I try to login to the the website on my phone instead of the app but it isn't made for mobile so I can't see the map and status of my tech's routes well. I just wish it had features that made it easier for the owner of the company to be able to keep an eye of the status of his tech's routes. I need to be able to see each route on the app. I also wish their was a feature to be able to restore an entire route instead of having to click each and every stop to restore them. We do pretty much the same routes each week and it is time consuming to have to click each stop to restore it. It would be nice to have a button to restore the whole route each week. Review Source R Reviewer President. Used the software for: 3-5 years ### "Love Roadwarrior!" December 17, 2019 5.0 I love roadwarrior it was one of the best decisions I ever made I know longer had to print lists of clients with address'. I am saving time, Paper, Ink, and I also get what was done actually turned into me. Pros I love roadwarrior it is so easy to use and easy to set up. helps me know how fast my crews are moving through their lists and letting me know what they get done so i know who and how to bill. Cons I usually end up having 5 drivers and so i wish the cost was a little cheaper. I do not like not being able to assign drivers from the app. I do not like the new update that I can not view my crews from the app and that I have to view it from the online or desk formats. I am mostly in the field so I do not have a desk top on hand. Review Source Verified Reviewer Founder and Director Used the software for: 3-5 years ### "RoadWarrior - app for organizing routes" September 3, 2024 4.0 Positive Overall. I got done, what I needed to get done. Pros Makes life easier when you have several addresses to visit, as it gives you the best route without the issue of going in circles. Cons At the time I used it (2/3 years ago), I felt like the interface could have been more user friendly Review Source Verified Reviewer Physical therapist Used the software for: Less than 1 year ### "Makes my life so much easier! " December 4, 2019 5.0 Home care therapists that do a lot of traveling this is for you! Saves so much time with preparing routes to see patients and I didn’t even know it existed! Pros As a home care therapist that does a lot of traveling, this app is amazing at calculating out efficient routes and you can see drive time between each house. Also allows to see total mileage with help if you have to track miles for your company. Cons Can only input 7 addresses at once with the free version. Has most addresses but some way out in the country in may not register. Review Source R Reviewer Ceo Used the software for: 1-3 years ### "RoadWarrior" October 10, 2019 5.0 Pros Easy to use because it’s important for me. Also work on ios. Cons Okay it’s hard to find something wrong but I can say that I found maybe the export route a litlle bit hard Review Source R Reviewer Operating Partner Used the software for: 3-5 years ### "Great app, add a few more to make it go over the top." October 17, 2019 4.0 Pros Ease of use. Updates. Route history. Clean presentation. Cons 120 stop limit. Even if it costs us more. We need a bigger limit. Upload you route via the mobile app functionality. Review Source R Reviewer Market Manager Used the software for: Less than 1 year ### "User Friendly " April 26, 2023 5.0 Pros The free route planners didn't allow more than a few dozen stops, and I have routes with hundreds. I find the app visually appealing and easy to navigate. I needed customer support recently because I accidentally deleted a route, and they responded after hours, within minutes, to tell me how to restore, saving me a lot of stress and time wasted. Great customer support. Cons I would like to be able to put in a number of stops I plan to achieve in a day, which varies, and be able to see within the app the day of the week I will be visiting a particular customer. I would also like to be able to search customer by name within the app, to ensure I have him listed in routes that are over 100, without having to visually scan the list. Review Source R Reviewer Owner Used the software for: 3-5 years ### "A great route creating software " November 1, 2023 5.0 Works Great! Affordable Software! Efficient Routes! Saves on fuel cost! Pros Affordable app allows you to create efficient routes to save time and fuel cost. Cons Would be nice to be able to have multiple users logged in at the same time. Review Source R Reviewer Sales/Promotion Used the software for: Less than 1 year ### "Great Way To Save Time" December 5, 2019 4.0 I'm saving time with Roadwarrior when I'm in the field visiting clients. Pros I like Roadwarrior because I can input all my client visits for the day and it puts them in order. This saves me a lot of time and I'm not backtracking and wasting valuable time. It also saves your routes, so you can go back to them. Cons I haven't found anything negative about RoadWarrior yet. It is doing everything I need it to do. I'm using the basic account and it gets the job done. Review Source R Reviewer Director of Branch Operations Used the software for: 3-5 years ### "Best route maker" December 20, 2019 5.0 Pros Ease of use. Add additional drivers. Customizable routes. Cons Loading mutiple favorites at once was a challenge at first. Review Source R Reviewer Managing Director Used the software for: 1-3 years ### "Excellent " December 17, 2019 5.0 Saving time, fuel Pros User friendly, routes up accurately ever time Cons Nothing everything expected. System is available 24/7 Review Source R Reviewer Owner Used the software for: I used a free trial ### "Very Good Route Planner" March 28, 2022 4.0 Very good, but not ideal for my use Pros User friendly, drag and drop features, history details Cons Single device log in at one given time, Review Source R Reviewer Office Assistant Used the software for: Less than 1 year ### "love Roadwarrior" January 11, 2023 5.0 Saves time and frustration Pros Being able to optimize the routes and make them round trips helps make our routes more efficient. Cons There is nothing that I don't like about the software Review Source Felonice M. Publisher Used the software for: Less than 1 year ### "Magazine delivery" October 10, 2019 4.0 Overall I am very happy with this app. It helps my delivery drivers get to where they need to go. Pros It helped optimize routes and show drivers that may not be familiar with the area where to go. Cons Not easy to import list or add new stops. Also each month I have to make a new route. Review Source R Reviewer Delivery Used the software for: I used a free trial ### "Free Version Limiting" August 25, 2021 4.0 Pros Has a lot of features and is affordable for the lowest paid level. Also is for planning multiple routes with a focus on logistics. Cons The free version makes it hard to test the capabilities as it offers less stops then even Google maps. Review Source R Reviewer Co Owner Used the software for: 1-3 years ### "Great Product for the money" December 20, 2019 5.0 Very happy with it overall Pros Very user friendly on the admin side of things. I love that things are not over complicated like other programs I tried. The price is right and the routes are always very good. I have used this product a few years now and myself and my drivers like it. Cons I wish I could customize just a little more with start and end points vs adding a stop and selecting it as my last stop. I wish I could give my drivers the ability to delete routes when they are done- but if they accidentally delete them before they are done (some have fat fingers I think) it would only delete on their end and not the admin end so I could re send it to them vs. building it all over again if they delete it. Review Source Brian R. Owner Used the software for: 1-3 years ### "RoadWarrior is a great tool for businesses and individuals making deliveries." January 1, 2020 4.0 Overall we are very pleased with the software and use it daily. It's a integral part of our business just like phones or email. Pros This program makes it easy to dispatch and track our drivers and orders. The routing feature does a good job routing on it's own and is easy to override when necessary. It integrates well with Google Maps, phone, and text. It's easy to upload orders in bulk and download reports. It's a good value at $5.00 per driver a month. Support is friendly and responsive via email. Cons The software lacks a signature collection feature. It can be slow to update on the drivers side after a push every now and then (5-10 minute delay). The web interface is buggy, but functional. Tabs sometimes disappear or don't sync with the content in the window. Buttons disappear and changes in an order's schedule aren't reflected immediately sometimes. Clicking a different tab and back fixes the problem. The software has gone down or offline a couple times in 2 years, but was always back up the same day. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Pest Control Routes " December 31, 2019 4.0 We use road warrior to schedule drivers routes for the day, communicate Instructions in details, and log driver activity. Pros Optimizing Routes makes it easy to know what time each stops is going to be and being able to adjust how long each stop will be is even more helpful. Cons \- Missing the ability to check in and out on a stop. You can either check in, or check out, but you can’t log both per a stop. - Not being able to update or upload contacts from address book or contacts app makes it difficult to maintain consistency between apps. - Assign drivers to rougher from the mobile app is a HUGE let down. It’s something that should be able to be done as a dispatcher/ Manager in the field. - by-Directional Web Service API should allow for pulling not just pushing data. - More “works with” third party app integration would be very useful for companies to do charting and play with the data in order to see live feeds and areas where they can focus and have opportunities to improve. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Best value/return on investment for our small service business" December 23, 2019 4.0 Overall, this tool has become extremely valuable to our window cleaning business. With Road Warrior, our cleaners are provided with the most efficient way to run their routes, which has significantly reduced the amount of unproductive time. Before Road Warrior, our cleaners would complete about 75% of their assigned work for the day. Now, that number has increased to around 91% on average. This has not only allowed us to realize greater profitability, but also to retain employees with higher pay for higher productivity, and keep our customers happier with more reliable service. Very pleased overall with Road Warrior! Pros \-cost per user, far better value than anything else I've come across. -simplicity, not a steep learning curve -ability to set up, save and modify favorite stops. -ability to add multiple schedules to a single stop, and easily combine or create new routes from existing routes Cons \-Latency; far too often, tool gets stuck processing and times out -A few cumbersome processes for specific tasks (e.g. marking routes complete one-by-one) -Would like a few additional features added to support a service business vs. a delivery business. Happy to discuss with the dev team if interested. Review Source R Reviewer President Used the software for: 1-3 years ### "So far So great " December 30, 2019 5.0 Pros It's really easy to use. At first i didn't like the fact that i couldn't optimize more than 120 stops at the time. Now with the new update it'll be change. I'm very happy. I used to do 3 excel sheets now i can at least have 2 of them done at the same time Cons Well there's just one issue that i have. I can't have a live (live) coordinate of my drivers. What i mean by that is that it's always an approximation. I mean I can still get by but of course if I had that option I’ll at ease Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.