# Page 2 | RoadWarrior Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is RoadWarrior the right Route Planning solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167797/Road-Warrior/reviews

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RoadWarrior

4.5 (57)

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Last updated March 13th, 2026

# Page 2 - Reviews of RoadWarrior

## Showing most helpful reviews

Showing 26-50 of 57 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RL

Randy L.  
Chief Operating Officer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "A very valuable tool for my team."

December 19, 2019

5.0

Pros

Response time translates to profit and customer loyalty in our business. While we have over 100 crews on the street every day, the ability to make route adjustments and provide the necessary information to our crews without effecting productivity is invaluable to our entire team.

Cons

I have not noticed any functions that I would label in any negative manner until updates and improvements are made with the software and functionality. Case in point is the upcoming In-App Navigation feature. We were content as it functions, I see how the new feature will improve the functionality and increase efficiencies.

Review Source

Response from RoadWarrior

December 30, 2019

Hi Randy, thanks so much for taking the time to leave your feedback. We're happy to help you and your team on the road, it's great to hear that our announced upcoming features are well-received! If you ever run into questions, our team at support@roadwarrior.app is available everyday to help.

LH

Larry H.  
General Manager  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Great tool and Great price for delivery company "

December 23, 2019

5.0

Overall road warrior has helped me run my business run smoother. It has also helped me design as new traning program and helped my drivers have a more efficient day. You can not beat the value for Road Warrior.

Pros

I love that road warrior is compatible with multiple platforms such as iPhone and android. Also, I love the fact that you can link your FedEx account onto the system and push each drivers manifest to there phone within minutes.

Cons

Options in modifying info such as SID numbers and addresses. Such as, making the SID the small lettering and the address the large lettering for different drivers.

Reason for choosing RoadWarrior

Price and the fact that Road warrior was compatible with all smart phone not limited to apple iPhones and iPads.

Review Source

Response from RoadWarrior

December 30, 2019

Thank you for the positive feedback, Larry! We are thrilled to hear that RoadWarrior has helped your team run efficiently. We truly appreciate feedback from our loyal RoadWarriors on ways we can improve. I will pass along your feedback to our team of developers.

DR

Danny R.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "This is a very good product "

December 19, 2019

5.0

The software is very well designed from a design as well as function aspect. The price is getting steep with the newest price hikes but is mostly offset by the hours of labor saved. The support team is top notch. I’ve never dealt with a company with such fast informative responses to problems or questions that may arise. They continue to improve the app and are very open to suggestions that can make your life as an admin or as a driver easier.

Pros

The admin control panel is the best part. I can make changes in routes and they will instantly be on the drivers app.

Cons

The worst part about the software is the increasing price.

Reason for choosing RoadWarrior

Price was the deciding issue

Review Source

Response from RoadWarrior

December 30, 2019

Hi Danny, great to hear from you! We're happy to help you and your team out on the road, and appreciate your understanding our need to increase prices in the new year. Thanks for being a great source of feedback for our new features, it's great to have such an active user like you :)

MD

Matthew D.  
Owner / operator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Needs improvement "

December 20, 2019

3.0

Okay, as long as I keep it simple. It’s great for the end user/driver to make routes, but difficult for admin to see them

Pros

Able to upload stops from excel sheet, able to customize routes.

Cons

1\. Lost ability to see other drivers routes from mobile app. I now have to bring my tablet with me and log in to the web site. 2. Websites security certificates have been expired for over a year now 3. Customer service is limited to email

Review Source

Response from RoadWarrior

December 30, 2019

Hi Matthew, thanks for your feedback! It sounds like you may be using an out-of-date link to our website, as I just gave all of our live sites a test and they seem to be doing ok. Can you try navigating to https://roadwarrior.app and let us know at support@roadwarrior.app if you are continuing to experience issues? We keep our support to email for a few reasons--this helps us troubleshoot issues more readily, provide digital resources that are hard to communicate over email, and actually helps us cut down on response turnaround--we appreciate your understanding!

GG

Georgi G.  
CEO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great Product "

December 30, 2021

5.0

No problem atoll.

Pros

Easy to use for the users. User friendly interface.

Cons

You have to install software from other company (Glympse -Share GPS location) to make your GPS tracking possible.

Reason for choosing RoadWarrior

I choose Road Warrior between 3 products. Doing the job with optimizing the route without problem.

Review Source

Response from RoadWarrior

December 15, 2025

Glad to hear we can help you crush your Routes--keep up the hard work ~Margaret

RS

Ryan S.  
CEO  
Renewables & Environment  
Used the software for: 2+ years

### "Great product that's continually improving"

December 16, 2019

5.0

I've loved using RoadWarrior. Long term we've decided we need to develop software in-house that will better serve our needs but I've loved using Road Warrior and its consistently improved.

Pros

Great optimized routing and incredibly smooth interface.

Cons

Route limits are crippling and I wish we could check-in saying that we pickup up at the location or not.

Reason for choosing RoadWarrior

I tested like 10 alternatives and this was the best option by far.

Review Source

Response from RoadWarrior

December 18, 2019

Hi Ryan, thanks for the feedback! I'm sorry to hear you are running into trouble with Route limits. We've recently increased our Route size maximum to 200 Stops, hopefully that helps your operations on the road. If not, please reach us at support@roadwarrior.app with the subject "Capterra Feedback", we're happy to talk and assist further.

CM

CHRISTOPHER M.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Good but I am starting to look into other apps that offer the 3D barcode scanning. "

December 23, 2019

4.0

Pros

Easy to use, minimal glitching, price is reasonable

Cons

I really wish that there was a "3D barcode function that we could just use a bluetooth scanner with our phones to scan the 3d barcode on each package to import the address into road warrior instead of typing it out. about 3 or our drivers average 120 stops per day and it would save a lot of time if we had this option. Our other drivers are between 50 and 100 stops. Glitch with map. when a stop is deleted the purple direction lines disapear making it harder to navigate in map mode

Review Source

Response from RoadWarrior

December 30, 2019

Thank you for your valuable feedback, Christopher! We are happy to hear that RoadWarrior has been easy for you to use. Our team of developers is hard at work making future improvements to RoadWarrior. Our team is happy to assist you with any issues that may arise with maps or navigation at support@roadwarrior.app.

kF

kenneth F.  
Owner  
Environmental Services  
Used the software for: 2+ years

### "Has not let me down."

October 26, 2019

5.0

Excellent product. The balance between reasonable price and features is outstanding. Biggest piece missing is the, what I call, go right feature. I own a residential curbside recycling company. When I add a batch of a hundred or more stops in a neighborhood it takes quite a bit of time to reorder the stops to fit the route.

Pros

Very easy to use after initial learning curve.

Cons

Learning curve. No turn right feature. Too many keystrokes to add a note at each stop (Neighborhood curbside recycling company).

Review Source

Response from RoadWarrior

December 17, 2019

Hi Kenneth, thanks for providing your feedback! It's always great to hear from our users regarding features they'd like to see. If there's anything else our team can help you out with please reach us at support@roadwarrior.app, we're happy to help on the road!

RH

Roy H.  
Route Manager  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Helpful delivery tool "

October 9, 2019

4.0

Pros

Able to use on different platforms/os/devices. Once integrated with FedEx, it was simple to send routes to drivers.

Cons

Manager platform had to be accessed on full screen computer. Could not make changes on mobile devices.

Reason for choosing RoadWarrior

Cheaper and easier to implement.

Review Source

Response from RoadWarrior

October 10, 2019

Hi Roy, thanks for taking the time to review our services! We're happy to hear we can help out with your daily FedEx Routes. Our team definitely hears you about the mobile support for Dispatchers, and hope to develop capacity for full Team use on smaller screened devices in the future (without compromising on the wide range of functionality that the Team web app offers). We do have some users dispatch from iPads and other tablets using the Team website, which may be a temporary solution that could work for you and your crew. Please reach us at support@roadwarrior.app with any additional feedback or questions!

RJ

Royce J.  
Contractor  
Package/Freight Delivery  
Used the software for: 2+ years

### "Great App"

December 19, 2019

5.0

This app has help my company tremendously. Cut down on my training time. What more can you say. My drivers love it.

Pros

User friendly and accurate. It can get push notifications and optimization is epic...

Cons

When it wont allow me to download my route from FedEx

Reason for choosing RoadWarrior

Its user friendly....

Review Source

Response from RoadWarrior

December 30, 2019

Hi Royce, thanks for the kind words! We're happy to help out your team on the road. We appreciate you bearing with us as we got started with this new FedEx offering this year. If you ever run into issues with your manifests uploading, please reach us at support@roadwarrior.app asap so we can help your team get back on the road! Our team can also connect you to our back-up upload process at that time.

MM

Mike M.  
Sales Management  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Just what we needed"

December 16, 2019

5.0

We were entering all of our routes into Google Maps...UGH! and we found Road Warrior, tested it and then went to the Team version. We have been using it ever since.

Pros

It is so easy to use and we can have multiple users on same account.

Cons

limited entries...but that is improving in 2020

Reason for choosing RoadWarrior

easy to use, inexpensive and saved us time

Review Source

Response from RoadWarrior

December 18, 2019

Hi Mike, thanks for the support!! Great to hear we can help you on the road :) The Stop limit per Route has already increased to 200 for our Team users--give it a try and let us know what you think! Our team at support@roadwarrior.app is always happy to hear from our users

BE

Blake E.  
owner  
Environmental Services  
Used the software for: 2+ years

### "Great Product For The Cost"

December 16, 2019

5.0

We have used RoadWarrior daily for the last 2 years routing 40-60 stops a day. Roadwarrior has been a beneficial addition to the success of our company.

Pros

Software does most things that many very high cost routing programs do for a much better cost.

Cons

Support is only provided through email..

Review Source

Response from RoadWarrior

December 19, 2019

Hi Blake, thanks for the support! We're happy to help on the road. We're a small team over here at RoadWarrior; keeping our customer service email based allows us to quickly provide digital resources that are difficult to communicate on the phone, and to keep rates low :) Of course, if there's ever a problem we can't resolve over email, we can arrange calls for our team users.

NS

Nathan S.  
Operating Partner  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great app, add a few more to make it go over the top."

October 16, 2019

4.0

Pros

Ease of use. Updates. Route history. Clean presentation.

Cons

120 stop limit. Even if it costs us more. We need a bigger limit. Upload you route via the mobile app functionality.

Review Source

Response from RoadWarrior

October 21, 2019

Hello Nathan, thanks for taking the time to leave a review of our Team RoadWarrior services! We definitely hear you about the 120 Stop limit per Route--in fact, our developers are working hard to release our 200 Stop algorithm asap. I'll be sure to pass along your request for mobile upload functionality as well. If there's any additional feedback you'd like to provide, our team at support@roadwarrior.app is always happy to talk!

JY

Jason Y.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Saves Hundreds of hours and dollars"

October 4, 2019

4.0

Works great. We use it with a team of over 40+ sub-contractors.

Pros

Easy to use. Fairly priced. Bulk uploads save tons of time.

Cons

customer support. needs more custom functions for users(Drivers).

Review Source

Response from RoadWarrior

October 10, 2019

We're glad that RoadWarrior has saved you so much time and money with our bulk upload feature! We are always working on improving our support team, and appreciate any additional feedback you can provide on how we can improve. Please feel free to reach out to us at support@roadwarrior.app to suggest additional Driver features, which we can pass along to our developers.

AT

Andy T.  
Owner  
Construction  
Used the software for: 1-2 years

### "Good but needs to be better"

December 16, 2019

3.0

pretty usefull, annoying sometimes.

Pros

I use this everyday. I am the dispatcher but am with the driver all day. There is constant issues with the routes syncing when stops are checked in. Phone and computer are not talking together well.

Cons

not scyning with computer phone. I make the route in the computer and it does not sycn with my phone.

Reason for choosing RoadWarrior

n/a

Review Source

Response from RoadWarrior

December 17, 2019

Hello Andy! Thanks for providing your valuable feedback. We are happy to work with you to see if there are some best practices we can implement to improve your experiences with syncing. Please reach us at support@roadwarrior.app with the subject "Capterra Contact", our team looks forward to hearing from you :)

KH

Kelsey H.  
Market Manager  
Legal Services  
Used the software for: Less than 6 months

### "User Friendly "

April 25, 2023

5.0

Pros

The free route planners didn't allow more than a few dozen stops, and I have routes with hundreds. I find the app visually appealing and easy to navigate. I needed customer support recently because I accidentally deleted a route, and they responded after hours, within minutes, to tell me how to restore, saving me a lot of stress and time wasted. Great customer support.

Cons

I would like to be able to put in a number of stops I plan to achieve in a day, which varies, and be able to see within the app the day of the week I will be visiting a particular customer. I would also like to be able to search customer by name within the app, to ensure I have him listed in routes that are over 100, without having to visually scan the list.

Review Source

Response from RoadWarrior

December 15, 2025

We're so glad RoadWarrior helps you plan and save resources, that's what we aim to do! Thanks for taking the time to leave a review. If you ever have any other feedback, reach out to support@roadwarrior.app :) ~Margaret

MM

Michael M.  
General Manager  
Construction  
Used the software for: 1-2 years

### "Team Roadwarrior"

January 3, 2020

5.0

Great experience. made out lives infinitely easier and more efficient in our routing

Pros

Great optimizations and routing. Easy use for dispatcher and sending routes to technicians in the field. Great for getting feedback on when jobs are completed

Cons

Challenging to change routes once they have been sent to mobile app.

Review Source

Response from RoadWarrior

January 7, 2020

Thank you for the positive review, Michael. We are glad that the optimization of routes with RoadWarrior has been easy to use and helpful for your business. We are constantly making improvements to Team RoadWarrior and appreciate the feedback. If you ever run into questions, our team at support@roadwarrior.app is available everyday to help.

AM

Aaron M.  
Owner  
Farming  
Used the software for: 2+ years

### "A great route creating software "

October 27, 2023

5.0

Works Great! Affordable Software! Efficient Routes! Saves on fuel cost!

Pros

Affordable app allows you to create efficient routes to save time and fuel cost.

Cons

Would be nice to be able to have multiple users logged in at the same time.

Review Source

Response from RoadWarrior

December 15, 2025

We're so glad RoadWarrior helps you plan and save resources, that's what we aim to do! Thanks for taking the time to leave a review :) ~Margaret

JA

James A.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Solid"

January 10, 2020

3.0

Positive. We use it daily. It's not something we utilize all day, but it's crucial for when we need it.

Pros

I like that you can upload a list and get directions to each stop on the list.

Cons

I wish I can mark each stop as Picked Up or Not Picked Up without it moving off the list.

Reason for choosing RoadWarrior

It could hold 120 stops. I wish it could hold more but 120 is more than most.

Review Source

Response from RoadWarrior

January 14, 2020

Hi James, thanks for the feedback! You can always leave a note on any Stop indicating whether or not it is checked in, which will not remove them from the active list. If you reach out to our team at support@roadwarrior.app we're happy to help you out if you run into any questions.

CG

Craig G.  
Sales/Promotion  
Telecommunications  
Used the software for: 6-12 months

### "Great Way To Save Time"

December 4, 2019

4.0

I'm saving time with Roadwarrior when I'm in the field visiting clients.

Pros

I like Roadwarrior because I can input all my client visits for the day and it puts them in order. This saves me a lot of time and I'm not backtracking and wasting valuable time. It also saves your routes, so you can go back to them.

Cons

I haven't found anything negative about RoadWarrior yet. It is doing everything I need it to do. I'm using the basic account and it gets the job done.

Review Source

Response from RoadWarrior

December 17, 2019

Thanks for the feedback, Craig! It's great to have you on board. Let us know if there's anything we can do to earn that fifth star at support@roadwarrior.app with the subject line "Capterra Review"--we're happy to hear from you!

JH

Jeff H.  
President  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Fedex deliveries"

December 16, 2019

5.0

Route planning for package deliveries is much easier and more efficient. New Fedex scanners with built in navigation will marginalize the benefit to a minimal amount in near future however.

Pros

How easy it makes delivering packages and the minimal amount of time it takes to setup daily.

Cons

The pending increase in price to $10 a user will push me to alternative solutions.

Review Source

Response from RoadWarrior

December 19, 2019

Hi Jeff, thanks for the support! We're happy to help our FedEx Ground teams with custom manifest import integration. Keep crushing those Routes!

KU

Kevin U.  
Director of Branch Operations  
Banking  
Used the software for: 2+ years

### "Best route maker"

December 19, 2019

5.0

Pros

Ease of use. Add additional drivers. Customizable routes.

Cons

Loading mutiple favorites at once was a challenge at first.

Review Source

Response from RoadWarrior

December 30, 2019

Thanks for the high praise, Kevin! It's great to hear we can help you and your team out on the roads. If you ever run into trouble with a new feature, our team at support@roadwarrior.app is always happy to help you out

FW

Frank W.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Make your job Easier by taking RoadWarrior along for the ride"

December 31, 2019

4.0

RoadWarrior is designed for truckers so it is easy to get the results you need when you need them.

Pros

Delivering multiple stops in a city you are not familiar with can be very challenging. RoadWarrior takes into account items such as traffic, time of day and toll roads. It takes a huge burden of stress off your shoulders allowing you to safely get to your destination.

Cons

The free version is a nice introduction to the software, but in order to get the most out of it you need to subscribe. Most truckers I know do not have much spare money floating around for such a product.

Review Source

Response from RoadWarrior

January 7, 2020

Thank you for the positive feedback, Frank. We are thrilled that RoadWarrior has taken a burden off your shoulders with your routing needs. Team is a month to month subscription with no contract, so if the service does not meet your needs, you can cancel before the month is up and only pay for the single month of use.

KS

Kam S.  
Managing Director  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Excellent "

December 16, 2019

5.0

Saving time, fuel

Pros

User friendly, routes up accurately ever time

Cons

Nothing everything expected. System is available 24/7

Review Source

Response from RoadWarrior

December 18, 2019

Hi Kam, thanks so much for the high praise! It's great to hear we can help you out on the road, our team is happy to have you on board with us. Keep crushing those Routes!

DW

Deidra W.  
Owner  
Utilities  
Used the software for: 1-2 years

### "2020 review "

January 3, 2020

4.0

Pros

Can have as many maps as you need running at one time

Cons

At times it will not optimize the route to make sense

Reason for choosing RoadWarrior

Only one that made sense

Review Source

Response from RoadWarrior

January 7, 2020

Thank you for the feedback, Deidra. We appreciate it. Route optimization often goes against intuition, which is a big part of the value in RoadWarrior--it helps us cut time in ways we might not think of ourselves. Sometimes this makes more sense if you look at the route as a whole, rather than just at nearby stops. If you ever run into questions, our team at support@roadwarrior.app is available everyday to help.

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