--- title: "Starred Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Starred Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/167808/Starred/" page_type: "product" language: "en" --- # Starred Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Starred ## What is Starred? Starred is a hiring intelligence platform for Talent Acquisition teams. It automatically captures structured feedback from candidates, hiring managers, and new hires at every stage of the hiring journey. Then, it benchmarks performance against industry peers and uses AI to surface what’s driving results. Teams get early visibility into drop-off, withdrawal reasons, and hiring manager performance without manual work. Trusted by Coca-Cola, Volvo, Dropbox, Deloitte and 200+ TA teams worldwide. ## What is Starred used for? [Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Starred?[Manage this product listing](https://www.g2.com/products/starred/claim_requests/new?auto=true) ## Starred Overview Updated September 2026 AI summary Starred offers a cloud-based survey platform designed for midsize and enterprise organizations seeking to gather, analyze, and act on feedback. It features a survey builder with customizable templates, question libraries, and support for multiple question types. Notable options include AI Copilot, sentiment analysis, multi-language surveys, and real-time data reporting, with deployment available via SaaS and web-based access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Starred 4.7 (16) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price Contact vendor Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (16) Ease Of Use 4.6 (1,781) Value For Money 4.7 (16) Value For Money 4.4 (1,409) Customer Service 5.0 (16) Customer Service 4.3 (1,340) ## Starred alternatives [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) Highest Rated [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [View all alternatives](https://www.capterra.com/p/167808/Starred/alternatives/) ## FAQs about Starred Overview ### Which roles and teams benefit most from Starred? Starred is most used by marketing teams, customer service leaders, and operations or commercial managers who need structured feedback to improve customer experience. HR leaders and consultants use it to surface insights, track sentiment, and guide service, communication, and process improvements across distributed teams and growing businesses. Answer based on 16 reviews Overview ### What company size and specific industries is Starred built for? Starred is designed for mid-market and enterprise Talent Acquisition teams across industries that want to improve hiring quality, reduce candidate drop-off, and make data-driven hiring decisions without adding manual work to existing ATS workflows. It is built for organizations managing structured recruitment at scale. Features and Usability ### What are the key features of Starred? Starred offers survey builder tools with customizable questions, templates, and question types, plus NPS survey structure and pulse surveys. It also includes feedback management, anonymous feedback, access controls/permissions, real-time data, reporting/analytics, sentiment analysis, and multi-language support, along with API access and data import/export. Integrations ### Which third-party tools and platforms does Starred integrate with? Starred integrates with 10 third-party tools for recruiting and workflow automation, including Greenhouse, iCIMS Hire, Jobvite, Lever, SAP SuccessFactors HCM, SmartRecruiters, Tellent Recruitee, Workable, Workday HCM, Workday Talent Acquisition, and Zapier. Getting Started and Support ### What training and onboarding options does Starred offer? Starred provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover structured group learning, documentation offers written reference material, and videos provide self-paced instructional content for teams getting started. Getting Started and Support ### What customer support options does Starred offer? Starred provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to find answers or contact support, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) Starred supports all three features that reviewers consider most important: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect useful input, and build forms more efficiently, allowing teams to gather better data and make more informed decisions. Access Controls/Permissions Define levels of authorization for access to specific files or systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Branding Add customized logos and colors to align with company branding Starred 26 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Multi-Language: Manage and support multiple languages - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Survey Builder: Create and manage surveys - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment --- Get Advice We can help you find the software with the features you need. Features 4.4 (16) 4.4 Based on 16 reviews ## Pricing Value for money 4.7 (16) ### Starting price Free trial not available Value for money 4.7 (16) 4.7 Based on 16 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/)[ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[ Workable](https://www.capterra.com/p/130175/Workable/)[ Lever](https://www.capterra.com/p/142452/Lever/)[ Jobvite](https://www.capterra.com/p/109268/Jobvite/)[ SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (16) 5.0 Based on 16 reviews ## User reviews Overall rating 4.7 Based on 16 reviews Filter by rating 5(11) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RC Ronald C. Specialist Klantinzicht Utilities ### "Great tool for easy surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2020 We've been using Starred for over 5 years. It's probably the best tool for making your own, professional looking surveys. If you want customizability then you should look elsewhere though. Pros Starred makes creating professional looking surveys a piece of cake. The interface is very easy to use and the surveys and invitations look great. Starred's concept is to make filling in the survey quick and painless and it succeeds at that very well. Cons To make their concept work they don't allow much customization. It's understandable, but if that's a requirement for you then starred is not a good match. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Egbert V. HR Manager ### "Professional, innovative, great service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 2, 2018 Pros User friendly and highly contributes to high response rates / adoption by users. Cons There is still quite some handwork to be done to be able to use it. Room for further improvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EK E. K. BtB Marketeer ### "Easy to use and a nice overview of the results" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 21, 2018 Pros Easy to create a form, easy to use, great customer support, the results appear in a nice dashboard and if more than 20 people respond it automatically creates a matrix. Cons Sometimes it's hard to think of one word that covers your question. Luckily there is room for an explanation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Maaike V. owner Legal Services ### "very easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2018 a real good customer feedback Pros high response from our customers, the dashboard is very easy to read, and the results are easy to understand and apply Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lars S. Marketing Manager Financial Services ### "Starred helps us to gain useful insights from our clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2018 Pros Starred is easy to use and above all very user-friendly for our clients. The last 2 years we managed to gain the right insights on different touchpoints. It helps us the make the right decisions Cons The greatest challenge is to embed the software on the right levels within the organization. Which touchpoints are you going to measure and with the right content? Luckily the people of Starred are very helpful to make the rights decisions and share best practices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Anne D. Marketingcommunicatie Manager ### "Starred makes it very easy to obtain customer feedback, both for us as our customers." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 23, 2018 Easy insights in customer happinnes. Pros Starred offers a user friendly feedback tool. They get the point of how to get customer feedback as easy and complete as possible. The feedback is shown in a clear overview. The support from the Starredteam is also great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Maartje S. Owner ### "Starred is extremely helpful and personal and the tool really user-friendly!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 9, 2018 Pros The software is very user-friendly so easy to use for our customers, it looks very clean and provides a really clear overview. Cons There's no widget yet which we can place on our website. But understandable since they are still constantly developing and improving. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Laura W. Partner and translator ### "Can we give more than 5 stars for customer support?" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2018 Pros The features and functionality are easy to use. Sometimes I struggle a bit with creating the groups for each form, but there's always amazing support on hand to help me out. Their response time is amazing! Cons The waiting time between creating a group and seeing the results. The 15 minutes is a little too long, and usually it takes even longer than that! I'd really like to see the widget back, giving us the option to display our average grade on our website Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Head of International Internet ### "Innovative tool with high response rates. Easy to use, and easy to fill in!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2017 Pros The Priority Matrix, showing us the key areas of how we can drive our business forward based on NPS. The great Customer support team, who are always ready to help. The friendliness of the tool itself and the high response rates we're getting with it, company is able to rapidly optimise and adjust whenever we have feedback Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HT Huib T. Commercial Manager ### "The tool really helps us to understand customer experiences in more detail" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 9, 2017 Pros It really gives me some customer insight and solid data to increase customer satisfaction. For our customer it is very easy to use so no extra hassle but feedback in 1 minute Cons We could use some more customer functionality as we wanted to tailor made our dashboard for our requirements Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/167808/Starred/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.