# Deputy Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Deputy Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Deputy Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/167811/Deputy --- # Deputy Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 19, 2025 Written byEmilie Audubert Emilie Audubert Content Analyst Emilie is an expert in the human resources field, with a particular interest in digital tools to help human resources professionals streamline their day-to-day processes. Emilie’s research encompasses a wide array of topics, from the latest tr... [See bio & all articles](https://www.capterra.com/resources/author/emilie-audubert/) Content Analyst Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Emilie Audubert](https://www.capterra.com/resources/author/emilie-audubert/) Content Analyst Emilie is an expert in the human resources field, with a particular interest in digital tools to help human resources professionals streamline their day-to-day processes. Emilie’s research encompasses a wide array of topics, from the latest trends in talent management to innovative strategies for enhancing employee engagement. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Deputy Deputy Overview: ### Key takeaways Insights from verified Capterra reviews Deputy is a human resources (HR) software that helps small teams in retail, hospitality, and food service manage scheduling, time tracking, and payroll prep in one place. Mobile access and real-time scheduling make it easy to stay updated, but bugs and slow support can affect day-to-day operations. ### Our verdict It works well for teams that need scheduling and attendance tracking without investing in a full HR suite. Its mobile-first design and modular pricing make it flexible for lean operations. But you’ll need to tackle limited reporting and occasional bugs. While support delays are common, the platform’s core scheduling tools remain reliable for most small business workflows. Overall rating Based on 770 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 3% Pros & cons Intuitive and customizable design Efficient and flexible scheduling Frequent glitches and slow performance Complicated leave and break management Starting price $9 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Deputy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.deputy.com&name=Deputy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Deputy 4.6 (770) VS. [4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $9 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (749) Ease Of Use 4.7 (5,060) Value For Money 4.5 (648) Value For Money 4.5 (4,825) Customer Service 4.5 (679) Customer Service 4.6 (4,842) ## Deputy alternatives Deputy may not suit teams needing deeper HR analytics, broader employee record management, or more customizable workflows. Explore other tools that better support your HR operations, from compliance tracking to staff coordination across locations. Highest Rated [4.6 (5,726)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (2,887)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (1,271)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (984)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/) ## Who uses Deputy? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and customizable design 97% positive reviews out of 79 Most reviewers describe user interface as easy to navigate, highly intuitive, and simple to customize. Frequent glitches and slow performance 68% negative reviews out of 47 Some users report bugs, app crashes, and slow loading times disrupt workflow and cause frustration. Desi R Financial Broker, 201 - 500 employees. "when some people dont respond and or the app may just simply need to be updated for bugs" Efficient and flexible scheduling 93% positive reviews out of 44 Most reviewers find rostering tools make shift planning, updates, and staff communication fast and straightforward. Aidan C Cellar Door Manager, 2 - 10 employees. "Deputy has helped with simplifying rostering, award interpretation, communicating business essential info to staff, payroll, and recording staff details." Complicated leave and break management 69% negative reviews out of 32 Some reviewers indicate breaks and leave functions are confusing, difficult to edit, and prone to errors. Sue B CEO, 51 - 200 employees. "Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it" Significant reduction in admin time 97% positive reviews out of 30 Most reviewers report time saving features streamline tasks, reduce manual work, and simplify daily operations. ## Deputy's interface The interface is built for speed and visibility. The mobile-first layout and clear shift views make navigation smooth. You might face some friction when accessing advanced features or managing multiple locations from mobile devices. 1+ Emilie Audubert Content Analyst You’ll likely find Deputy’s mobile interface efficient for HR tasks like clock-ins and approvals, but expect occasional hiccups when managing complex schedules or accessing historical data, especially if your team relies on non-iOS devices for workforce coordination. Ease of Use 4.5 (749) 4.5 Based on 749 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Emilie Audubert Content Analyst Deputy’s mobile access and calendar tools help your team manage shifts and approvals on the go. These top features are noted for reducing delays in attendance tracking and helping HR teams stay responsive across multiple locations. Features 4.4 (707) 4.4 Based on 707 reviews These features have the most positive sentiment out of the Deputy reviews published across all review periods. Our commentary is based on reviewer sentiment and collective feedback. Real-time scheduling 4.7 (36) 36 reviewers rated this feature Enables managers to view, assign, and adjust shifts instantly across teams and locations. It supports last-minute changes, overtime forecasting, and mobile shift swaps. Plus, notifications for late or absent staff help maintain coverage. Calendar management 4.5 (68) 68 reviewers rated this feature Provides a clear dashboard of shifts, holidays, and blackout dates, helping teams avoid conflicts and plan ahead. Staff can request time off and organize meetings directly from the calendar. Mobile access is valued, though some want better memory of recurring hours. Employee scheduling 4.5 (104) 104 reviewers rated this feature Allows for the quick creation, editing, and duplication of shifts across multiple teams and locations. Visibility into who’s working and shift reminders improve coordination. Integrations with platforms like Buildxact are appreciated to support broader workflows. Mobile access 4.4 (118) 118 reviewers rated this feature Supports clock-ins, shift management, and attendance tracking from mobile devices. Real-time notifications and remote access are valued, especially for multi-location teams, but there may be limited functionality on non-iOS devices. Timesheet management 4.3 (109) 109 reviewers rated this feature Tracks hours down to the minute and updates timesheets automatically after each shift. Mobile approvals and export options help reduce payroll errors. Custom formats improve accuracy, though bulk approvals and viewing can be tricky. Online time tracking 4.3 (54) 54 reviewers rated this feature Captures work hours digitally and supports accurate payroll processing. It’s easy to use and reliable for daily tracking, though detailed feedback is limited. Advanced demand planning 0 reviewers rated this feature Helps managers forecast staffing needs based on historical data, seasonal trends, and business demand. This feature supports proactive scheduling and labor cost control across multiple locations and departments. Advanced reporting and analytics 0 reviewers rated this feature Enables deeper insights into workforce performance, attendance, and labor costs. You can customize reports, automate delivery, and access audit-ready data to support compliance and strategic planning. Custom roles and permissions 0 reviewers rated this feature Allows administrators to define granular access levels beyond default roles. This feature supports secure data handling and tailored workflows, especially in organizations with layered management structures. Revamped bulk update 0 reviewers rated this feature Managers can now update multiple shifts at once using a centralized modal with multi-select, enhanced employee search, and modern time pickers. This redesign improves speed and flexibility for shift adjustments. (Released July 2025) Leave in schedule exports 0 reviewers rated this feature Leave data can now be included in 1-, 2-, 4-week, and monthly Excel schedule exports. This helps teams maintain visibility over time-off alongside active shifts. (Rolled out in August 2025) New employee profile 0 reviewers rated this feature The redesigned People tab improves navigation and the ability to edit employee details. It supports faster access to role, contact, and availability data. (Released in June 2025) Shift Pulse+ integration 0 reviewers rated this feature Deputy added Shift Pulse+ to its HR suite, enabling teams to collect feedback and monitor employee sentiment directly within the platform (Announced in May 2025) All key features (142) Manage and track employee attendance 100.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems 66.67% of 3 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 0.00% of 1 reviewers that rated this feature as important or highly important Helps managers forecast staffing needs based on historical data, seasonal trends, and business demand. This feature supports proactive scheduling and labor cost control across multiple locations and departments. 0 reviewers rated this feature Enables deeper insights into workforce performance, attendance, and labor costs. You can customize reports, automate delivery, and access audit-ready data to support compliance and strategic planning. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0.00% of 4 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Find and manage potential candidates and their applications and resumes through the recruiting life cycle 0% of 0 reviewers... Track, manage and store the applications of potential future members, customers or candidates 0% of 0 reviewers... Manage the process of evaluating documents or requests submitted for approval 0% of 0 reviewers... Assign issues and tasks based on availability or required skills 50.00% of 2 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events 0% of 0 reviewers... Track the attendance of specific individuals or groups 75.00% of 16 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 0% of 0 reviewers... Automatically create schedules based on business needs or employee availability and qualifications 0.00% of 3 reviewers that rated this feature as important or highly important Automate recording of time to reduce human error 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 83.33% of 24 reviewers that rated this feature as important or highly important Facial or other physical recognition to confirm identity 0% of 0 reviewers... Manage and track employee breaks 100.00% of 2 reviewers that rated this feature as important or highly important Create budgets based on historical data and future projections 0% of 0 reviewers... Provides a clear dashboard of shifts, holidays, and blackout dates, helping teams avoid conflicts and plan ahead. Staff can request time off and organize meetings directly from the calendar. Mobile access is valued, though some want better memory of recurring hours. 68 reviewers rated this feature Synchronize with other calendars to view mutual availability and schedules 45.16% of 31 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes 0% of 0 reviewers... Proactive search for potential hires to fill current and future job openings and build talent pipelines 0% of 0 reviewers... Record interactions, notes, and developments with candidates 0% of 0 reviewers... Track employees' arrival and departure timings for payroll purposes 90.00% of 10 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 50.00% of 2 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 0% of 0 reviewers... Track and report regulatory data to either internal management or external stakeholders 0% of 0 reviewers... Manage budgets, track and optimize spending and align capacity to workload demand 100.00% of 1 reviewers that rated this feature as important or highly important Allows administrators to define granular access levels beyond default roles. This feature supports secure data handling and tailored workflows, especially in organizations with layered management structures. 0 reviewers rated this feature Add customized logos and colors to align with company branding 0% of 0 reviewers... Alter the layout and content of reports 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 0.00% of 1 reviewers that rated this feature as important or highly important Specify or track the date/time a project, task, etc., is due for completion 0% of 0 reviewers... Store and organize documents in a centralized system 100.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 80.00% of 5 reviewers that rated this feature as important or highly important Digital forms that are shared and accessed online 0% of 0 reviewers... Electronic storage of staff/employee contact information and job status in a centralized repository 66.67% of 27 reviewers that rated this feature as important or highly important Access names, contact information, and roles of employees in a centralized repository 0% of 0 reviewers... Tools to improve and measure employee satisfaction and involvement 0% of 0 reviewers... Track employee schedules, availability, and performance across projects and tasks 54.55% of 11 reviewers that rated this feature as important or highly important Process of familiarizing new employees with the company, their position, and responsibilities 100.00% of 1 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics 40.00% of 10 reviewers that rated this feature as important or highly important Allows for the quick creation, editing, and duplication of shifts across multiple teams and locations. Visibility into who’s working and shift reminders improve coordination. Integrations with platforms like Buildxact are appreciated to support broader workflows. 104 reviewers rated this feature Track and measure time worked for employees 90.91% of 11 reviewers that rated this feature as important or highly important Track and manage staff profiles, recruitment, schedules, productivity, career development and performance 0% of 0 reviewers... Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service 0% of 0 reviewers... Public or private sharing of digital files such as documents, audio/video, images, and more 33.33% of 6 reviewers that rated this feature as important or highly important Track employee time off under the family and medical leave act (FMLA) 0% of 0 reviewers... Form predictions based on past and present data/trends 0% of 0 reviewers... Virtual perimeter for a real-world geographic area 0% of 0 reviewers... Establish measurable goals and objectives and track their progress over a specific period of time 0% of 0 reviewers... Automatically find mutually available meeting time slots across multiple calendars 0% of 0 reviewers... Automates core HR functions such as talent management, employee evaluation and learning management 63.64% of 11 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) 0% of 0 reviewers... Calculate labor costs associated with employing a workforce, including wages, salaries, benefits 100.00% of 4 reviewers that rated this feature as important or highly important Report on the allocation and distribution of labor costs across projects 0.00% of 2 reviewers that rated this feature as important or highly important Predict labor requirements based on past and present data/trends 0% of 0 reviewers... Manage the attendance, schedule, and payroll of the labor workforce 0% of 0 reviewers... Leave data can now be included in 1-, 2-, 4-week, and monthly Excel schedule exports. This helps teams maintain visibility over time-off alongside active shifts. (Rolled out in August 2025) 0 reviewers rated this feature Create and manage leave policies including multiple policies per department, branch, shift, region, etc. 0% of 0 reviewers... Manage and track employee attendance 66.67% of 6 reviewers that rated this feature as important or highly important Ability to chat online in real time 0% of 0 reviewers... Identify the physical location of an individual, asset, device, etc. 0% of 0 reviewers... Communicate using messages within the system 100.00% of 1 reviewers that rated this feature as important or highly important Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. 0% of 0 reviewers... Supports clock-ins, shift management, and attendance tracking from mobile devices. Real-time notifications and remote access are valued, especially for multi-location teams, but there may be limited functionality on non-iOS devices. 118 reviewers rated this feature Notifications via mobile devices 0% of 0 reviewers... Access the system via a mobile application 0% of 0 reviewers... Observe and track the demand, usage, progress or quality of a system, product, or user 0% of 0 reviewers... Manage and support multiple locations 100.00% of 2 reviewers that rated this feature as important or highly important The redesigned People tab improves navigation and the ability to edit employee details. It supports faster access to role, contact, and availability data. (Released in June 2025) 0 reviewers rated this feature Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved 0% of 0 reviewers... Track employee and task times without internet connection 0% of 0 reviewers... Track and organize on-call shifts 0% of 0 reviewers... Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 0% of 0 reviewers... Track and organize online shifts 100.00% of 1 reviewers that rated this feature as important or highly important The online time clock helps you track staff attendance and shift times accurately from any device. Some reviewers find it easy for employees to clock in and out, reducing queues and administrative effort, though a few mention minor technical issues that are generally resolved. 65.38% of 78 reviewers that rated this feature as important or highly important Captures work hours digitally and supports accurate payroll processing. It’s easy to use and reliable for daily tracking, though detailed feedback is limited. 54 reviewers rated this feature Manage and track customer orders for goods, investments, or any other purchases 0% of 0 reviewers... Create orientation programs for new employees or students 0% of 0 reviewers... Manage and record overtime hours for hourly employees 52.94% of 17 reviewers that rated this feature as important or highly important Facilitates integration with multiple third-party payroll systems 0% of 0 reviewers... Manage employee salary processes, data, taxes, and records administration efficiently 49.25% of 67 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems 100.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Track and organize physician schedules and pertinent information 0% of 0 reviewers... Accept and process customer payments for products or services using hardware and software 100.00% of 1 reviewers that rated this feature as important or highly important Predict future data based on historical data sets 0% of 0 reviewers... Analyze and gain insights into data in real-time 0% of 0 reviewers... Receive data and information in real time 100.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs 75.00% of 4 reviewers that rated this feature as important or highly important Active reporting of data and metrics 40.00% of 5 reviewers that rated this feature as important or highly important Enables managers to view, assign, and adjust shifts instantly across teams and locations. It supports last-minute changes, overtime forecasting, and mobile shift swaps. Plus, notifications for late or absent staff help maintain coverage. 36 reviewers rated this feature Receive system updates as soon as any changes are made 71.43% of 14 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 0.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0% of 0 reviewers... View and track pertinent metrics to find patterns and gain insights from data 57.69% of 26 reviewers that rated this feature as important or highly important Assign available resources to various projects and tasks 100.00% of 5 reviewers that rated this feature as important or highly important Process of planning, scheduling and executing the optimal and effective use of human capital across projects 0.00% of 2 reviewers that rated this feature as important or highly important Allocate and manage resources, such as employees, equipment, facilities, and other assets 0% of 0 reviewers... Managers can now update multiple shifts at once using a centralized modal with multi-select, enhanced employee search, and modern time pickers. This redesign improves speed and flexibility for shift adjustments. (Released July 2025) 0 reviewers rated this feature Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Assign and distribute work schedules to individual employees or teams within an organization 57.89% of 57 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 60.00% of 5 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 100.00% of 2 reviewers that rated this feature as important or highly important Facilitate the scheduling and coordination of employee shifts 81.25% of 16 reviewers that rated this feature as important or highly important Deputy added Shift Pulse+ to its HR suite, enabling teams to collect feedback and monitor employee sentiment directly within the platform (Announced in May 2025) 0 reviewers rated this feature Schedule shifts via online calendars and available employees 0% of 0 reviewers... Managing and trading shift details between employees 75.00% of 8 reviewers that rated this feature as important or highly important Track and manage sick leave time 0% of 0 reviewers... Track employee skills, competencies, training & qualifications 0% of 0 reviewers... Send messages via SMS 0% of 0 reviewers... Track the status over time for a request, process, asset, or transaction 0% of 0 reviewers... Gauge satisfaction and receive information for improvement and success 0% of 0 reviewers... Edit task information and all related elements 0% of 0 reviewers... Create, manage and track all task activities and progression 37.93% of 29 reviewers that rated this feature as important or highly important Track the status and progress of tasks 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks 23.08% of 13 reviewers that rated this feature as important or highly important Add labels or tags to tasks 0% of 0 reviewers... Create, save, and re-purpose templates for emails, forms, etc. 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy 85.71% of 7 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests 100.00% of 10 reviewers that rated this feature as important or highly important Tools that allow employees to request/schedule time off 100.00% of 4 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 84.62% of 13 reviewers that rated this feature as important or highly important Tracks hours down to the minute and updates timesheets automatically after each shift. Mobile approvals and export options help reduce payroll errors. Custom formats improve accuracy, though bulk approvals and viewing can be tricky. 109 reviewers rated this feature A digital list of items that need to be completed 0% of 0 reviewers... Track employee/learner's progression through training programs 75.00% of 4 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time 65.00% of 20 reviewers that rated this feature as important or highly important Utilize third party services to cover unforeseen labor needs 0% of 0 reviewers... Graphical representation of data or processes 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage waitstaff information and schedules 0% of 0 reviewers... Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Emilie Audubert Content Analyst Deputy’s mobile access and calendar tools help your team manage shifts and approvals on the go. These top features are noted for reducing delays in attendance tracking and helping HR teams stay responsive across multiple locations. Features 4.4 (707) 4.4 Based on 707 reviews ## Pricing Value for money 4.5 (648) Apart from a free 31-day trial, the Premium plan starts at $6 per user, per month, or $5 per user, per month when billed annually. Compared to the $74 per user, per month budget most HR buyers reported, Deputy’s pricing offers a leaner entry point. Pricing scales by team size, with custom quotes available for Enterprise accounts. Free Trial [View pricing plan details](https://www.capterra.com/p/167811/Deputy/pricing/) Pro $9.00 Per User,Per Month It includes: - Advanced Scheduling - Custom Access Levels - Advanced Timesheets - Location hierarchies - Pay Centers - Single Sign-On (SSO) - Sandbox environment - 24/7 Live Chat - Biometrics Time Clocking - Advanced Labor Law Compliance - Micro-scheduling - Auto-scheduling - Demand Forecasting - Labor Optimization - Wage and Labor Budgets - Messaging & News Feed - Shift Swap & Find Replacement - Leave & Availability Management - Payroll & HR integrations Core $6.50 Per User,Per Month It includes: - Timesheets - Time Clocking - Shift Swap & Find Replacement - Leave & Availability Management - Reporting - Messaging & News Feed - Payroll & HR integrations - Timesheet Auto Approval - Biometrics Time Clocking - Micro-scheduling - Auto-scheduling - Demand Forecasting - Labor Optimization - Wage and Labor Budgets - Advanced Scheduling - Advanced Labor Law Compliance Lite $5.00 Per User,Per Month It includes: - Basic Scheduling - Basic Timesheets - Basic Time Clocking - Labor Law Compliance - Shift Swap & Find Replacement - Leave & Availability Management - Basic Reporting - Messaging & News Feed - Payroll & HR integrations Deputy HR Add-On $2.00 Per User,Per Month It includes: - Career Hub - Paperless Onboarding - Secure Document Management - Staff Feedback Surveys - Staff Reports - Job Advertising - Applicant Management Analytics + Add-On $1.50 Per User,Per Month It includes: - Build new reports from scratch - Tailor existing reports to your needs - Access an additional set of audit reports - Time saving automation and scheduling features Value for money 4.5 (648) 4.5 Based on 648 reviews ## Integrations It offers integrations with payroll, compliance, and POS systems to help small and midsized businesses (SMBs) sync employee data and reduce manual tasks. These links—both native and third-party—support handoffs across scheduling, attendance, and pay. Popular integrations [ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Box](https://www.capterra.com/p/148766/Box/)[ Rippling](https://www.capterra.com/p/172127/Rippling/) Emilie Audubert Content Analyst Linking Deputy to payroll and compliance tools helps you reduce manual timesheet entries and payroll errors, while staying compliant with labor laws. These integrations streamline scheduling and pay processes to support your team’s daily operations. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (679) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (679) 4.5 Based on 679 reviews ## User reviews Overall rating 4.6 Based on 770 reviews Filter by rating 5(560) 4(154) 3(36) 2(5) 1(15) Mentioned topic Sorted by most recent Portia A. Nurse Hospital & Health Care ### "Easy and helpful scheduling tool for everyday use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 8, 2026 My experience with Deputy has been positive. It has made managing shifts and staying updated much easier. It’s a helpful tool for both staff and managers, even though there are small areas that could be improved. Pros Deputy makes scheduling very easy and organised. It’s simple to use, and I like how I can see my shifts clearly and get updates quickly. It also helps with communication between staff and management, which makes work smoother. Cons Sometimes the app can be a bit slow or glitchy, especially when trying to load shifts. Also, some features are not very clear at first and take time to understand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YM Yasmin M. Administrative Assistant Retail ### "Reliable and User-Friendly Scheduling Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 6, 2026 Overall, my experience with Deputy has been very positive. The platform provides a comprehensive and efficient solution for managing schedules, tracking employee hours, and maintaining clear communication within a team. Its user-friendly design reduces the learning curve and allows both managers and employees to navigate the system with ease. Despite some minor technical limitations, Deputy consistently delivers on its core functionalities and contributes to a more organized and productive workflow. It is a dependable tool that supports effective workforce management in a professional setting. Pros Deputy is really easy to use and saves a lot of time. I especially like the mobile app and how simple it is to manage schedules and shifts. I liked how user-friendly and intuitive Deputy is. It makes scheduling shifts, tracking hours, and managing team availability really simple. The ability for employees to swap shifts and communicate within the app also improves team coordination Cons At times, certain features aren’t very intuitive, especially for new users. It can take some time to fully understand all the tools and settings. I wish there was a different view for monthly schedules as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Charly R. OPS Manager Hospitality ### "Deputy , a must to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 4, 2026 I will certainly give a 9.5/10 to deputy , not just a big fan of the last update for timesheet approvals Pros Ib been using Deputy since years , its convenient and efficient , might not be the cheapest in the market but certainly the best Cons The user platform is really quick to get the hang of , you can transform everything to excel spreadsheet too which fits how we run our businesses Alternatives considered [Tanda](https://www.capterra.com/p/143817/Tanda/) Reasons for choosing Deputy iv used deputy before the rep came to see me Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User HR Manager Retail ### "Good product. Needs better support. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 25, 2026 Average. Needs to improve sales team and support by a mile. They got potential but losing because of their crappy CS. Pros It is easy to sue once set up. Setup takes a while and their sales or support is very lackluster and the CS is very slow. Cons Slow CS and they are not very knowledgeable. I end up setting up from other users. It is very hard to get answers. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Just time management. Other stuff stayed with adp Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mel P. Customer Service Entertainment ### "Easy and Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 It was overall very positive! It's one of the best, if not the best tool I've used of its kind so far. Pros It was very easy to use and the user interface was simple for the user to figure things out their own. Offering and swapping shifts were a breeze. Cons I honestly can't think of anything negative about it since I last used it. Maybe it could add a dark mode. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Caitlin X. Cluster Manager Retail ### "User friendly for everyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 29, 2026 I used it as a retail manager for over 2 years and was always thankful it existed. Support was helpful on the few occasions I needed it. Pros It's so easy to use on both a manager and employee POV. It's so user friendly! I love that you can assign shifts, remove shifts, swap and edit shifts easily. You can also very easily time track employees, which makes payroll much easier. Cons The mobile app vs desktop experience is a bit different, and I found notifications hard to manage sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tomoya K. Sales Representative Apparel & Fashion ### "Deputy is a convenient and useful." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 27, 2025 I love the deputy platform. As an employee it is very convenient to know your schedule and clocking in and out of work. Pros I like how easy it is to use and understand the deputy platform. I used deputy with previous companies which i have worked for. Cons It takes a little while to learn the capabilities of the deputy platform. Features such as requesting a day off from your company will take navigating for a few days. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rocco S. Operations Manager Hospitality ### "Good schedule and staff app. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 24, 2025 Very good. We have fully understood the Hr side and the onboarding as well as th uploading of personal documents. Schedule and rota writing is very smart. Pros Scheduling and onboarding is very good. We also started to use the insights and sales forecast which proves to be a very useful tool. Cons Payroll reports don’t show what I need. It would be good to develop timesheet reports. I am currently calculating manually the split between holiday hours and worked hours. Switched from [Opsyte](https://www.capterra.com/p/231521/Opsyte/) Opsyte was awful and lacked of mostly all basic functions we needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WO Wendy O. HR officer Banking ### "Deputy Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 7, 2025 Overall great experience and our records where kept secured and the customer support was always available Pros Great value for money and the clock and times was very effective that it helps witn efficient time tracking Cons The employee management tool was a little too cumbersome and the user access was always breaking and needed regular fix Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Maxx G. Inventory Manager Retail ### "Simple Software that gets the job done" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 26, 2025 I personally never had any issues using deputy my company just decided to switch softwares to match what others building in the company were using. Pros Easy to use software for clocking in and out for employees. Simple for admin users to make adjustments needed. Cons When my team used it the time clock did not sync up with the app perfectly and sometimes was a bit of a lag. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/167811/Deputy/reviews/) ## FAQs Deputy starts at $4.50 per user, per month for its Scheduling or Time & Attendance plans. The Premium plan costs $6 per user, per month. Annual billing options are available, and add-ons like HR and analytics are priced separately. Yes. Deputy offers a 31-day free trial across all plans, allowing businesses to test scheduling, time tracking, and HR features before committing. Yes, Deputy is primarily used by small businesses, especially in retail, hospitality, and food service. It supports daily scheduling, time tracking, and compliance needs for teams with limited admin resources. Yes. Deputy includes tools to manage breaks, overtime, and fair workweek policies. It helps businesses stay audit-ready by automating compliance tracking and offering alerts for violations. Yes. Deputy offers mobile apps for iOS and Android devices. Staff can clock in/out, view schedules, swap shifts, and request leave directly from their phones, making it ideal for on-the-go teams. Deputy integrates with various systems, including accounting and payroll software such as Xero and Gusto, point-of-sale (POS) systems like Lightspeed and Square, and automation platforms like Zapier. Deputy’s core functionalities include employee scheduling, enabling the easy creation and management of rosters. It also provides time tracking, timesheet management, team communication, and basic task assignment tools. Deputy implements several security features, including data encryption at rest and in transit, multifactor authentication for user accounts, role-based access controls, and support for single sign-on (SSO). It also adheres to security frameworks and conducts regular security testing to protect user data. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Deputy’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [HR Software Price Comparison Guide: A Capterra Value Report](https://www.capterra.com/resources/hr-software-cost-comparison/) Published July 30, 2025 by [Akriti Sharma](https://www.capterra.com/resources/author/akriti-sharma/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [7 Top-Rated HR Project Management Software](https://www.capterra.com/resources/project-management-software-for-hr/) Published October 17, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [Capterra’s 2025 HR Software Trends: How Leading Organizations Transform Talent With Technology](https://www.capterra.com/resources/hr-software-trends-ai-talent-transformation/) Published July 24, 2025 by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/) and [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) ### [ATS Price Comparison Guide: A Capterra Value Report](https://www.capterra.com/resources/ats-software-pricing-report/) Published June 11, 2025 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) ### [Use AI for a More Efficient and Inclusive Hiring Process: A Diversity Recruiter’s Perspective](https://www.capterra.com/resources/ai-in-recruitment/) Published November 22, 2024 by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/) and [Jenn Tardy](https://www.capterra.com/resources/author/jenn-tardy/) ### [Capterra’s 2025 Tech Trends Report: Where Regretful HR Software Purchases Go Wrong](https://www.capterra.com/resources/tech-trends-hr-software-purchase-regret/) Published November 18, 2024 by [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) and [Carolyn Santa Maria](https://www.capterra.com/resources/author/carolyn-santa-maria/) ### [How To Implement AI in Recruiting Without Repelling Top Talent](https://www.capterra.com/resources/how-to-implement-ai-in-recruiting/) Published September 10, 2024 by [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) and [Carolyn Santa Maria](https://www.capterra.com/resources/author/carolyn-santa-maria/) Popular comparisons [Connecteam vs Deputy](https://www.capterra.com/compare/153140-167811/Connecteam-vs-Deputy)[Wageloch vs Deputy](https://www.capterra.com/compare/167811-196911/Deputy-vs-WageLoch)[monday.com vs Deputy](https://www.capterra.com/compare/147657-167811/monday-com-vs-Deputy)[Wrike vs Deputy](https://www.capterra.com/compare/76113-167811/Wrike-vs-Deputy)[When I Work vs Deputy](https://www.capterra.com/compare/121248-167811/When-I-Work-vs-Deputy)[Findmyshift vs Deputy](https://www.capterra.com/compare/115536-167811/Findmyshift-vs-Deputy)[7shifts vs Deputy](https://www.capterra.com/compare/123038-167811/7shifts-Restaurant-Scheduling-vs-Deputy)[QuickBooks Time vs Deputy](https://www.capterra.com/compare/151722-167811/TSheets-vs-Deputy) [Clockify vs Deputy](https://www.capterra.com/compare/167811-169607/Deputy-vs-Clockify)[Bitrix24 vs Deputy](https://www.capterra.com/compare/113540-167811/Bitrix24-vs-Deputy)[Jira vs Deputy](https://www.capterra.com/compare/19319-167811/JIRA-vs-Deputy)[Paycor vs Deputy](https://www.capterra.com/compare/133745-167811/Paycor-Perform-vs-Deputy)[Homebase vs Deputy](https://www.capterra.com/compare/153076-167811/Homebase-vs-Deputy)[Agendrix vs Deputy](https://www.capterra.com/compare/148280-167811/Agendrix-vs-Deputy)[Nowsta vs Deputy](https://www.capterra.com/compare/167811-172778/Deputy-vs-Nowsta)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)