# Page 11 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Deputy the right Time Tracking solution for you? Explore 768 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167811/Deputy/reviews

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Deputy

4.6 (768)

[View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Deputy

## Showing most helpful reviews

Showing 251-275 of 768 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MR

Mbonjo R.  
Network Engineer  
Computer & Network Security  
Used the software for: 6-12 months

### "Am amazing software for scheduling "

March 11, 2023

5.0

Overall, I must say this is one of the best software I have used for scheduling and I recommend.it to All users

Pros

I love the ASPCA of Time reminder in this software. It helps users stay on schedule and are aware of their working plans ahead

Cons

I haven't encountered any drawbacks using this software

Review Source

JK

Jeff K.  
Director of Outreach Finance and Opperations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Incredible Scheduling Software Even Better Customer Support"

December 19, 2018

5.0

This tool was crucial to help our small skatepark team get organized in scheduling!

Pros

The Team at Deputy is amazing! The Copy schedules tool is great and I love the option to use Deputy to not just schedule but assign tasks and request time off.

Cons

This product has few cons, but one might be that the notes section is to the entire team and not an individual.

Review Source

KZ

Katherine Z.  
Office Manager  
  
Used the software for: 1-2 years

### "We switched to Deputy from hand-writing everything - SUCH a time saver and SO easy to use!"

April 17, 2018

5.0

Pros

The thing I love most is that everything's in one place - Schedules, Requests Off, Time Sheets, News Feed, Task Lists, Contact Info..everything! It makes organizing our team of 30+ employees WAY easier than when we did everything by hand. No more emailing or texting out schedules, Deputy does it for us! You can access it from anywhere, which is really helpful to everyone on our team!

Cons

If I could, I would love a way to decide which notifications I'd like to receive. My position doesn't require me to personally track employees hours on a daily basis, so I don't really NEED to know if someone's running late, but I like to be notified if there are post updates in the news feed.

Review Source

JP

Justin P.  
Security Officer  
Security and Investigations  
Used the software for: 1-2 years

### "Deputy for Security"

November 21, 2020

5.0

Deputy is an innovative solution for security professionals.

Pros

Deputy allows users to check their schedules, claim open shifts, and clock their time with accountability by GPS tracking.

Cons

Sometimes lags in the data makes it difficult to clock time accurately. Also transferring incident reports could be made easier.

Review Source

BH

Bree H.  
Venue Manager  
Hospitality  
Used the software for: 2+ years

### "Great way to communicate with your team!"

April 18, 2017

5.0

We have been using Deputy for over 2 years and find the software to be reliable, user friendly and a great way to schedule and communicate with our team. The customer service is great with a very quick response time and they are always eager to answer any questions and take on board any feedback you may have. I would highly recommend Deputy for anyone looking into scheduling software.

Pros

User Friendly / Efficient / Flexible / Great tool for communicating with your team

Review Source

Response from Deputy

April 27, 2017

Thanks for your awesome feedback Bree! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

SG

Simon G.  
Data Analyst  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great Experience "

October 15, 2020

5.0

Now we're in control of the working time of our employees with a tool that really helps us to assure everyone is making their time.

Pros

It's a really complete solution that handles all the requirements for a bussiness like us, the schedulling is very complete and the control fo the employee's timesheets is awesome.

Cons

Not really the software acomplish what is required and is really simple to use, the process of implementing in our offices has been natural without a lot of training.

Review Source

AF

Andrew F.  
Managing Director  
Packaging and Containers  
Used the software for: 6-12 months

### "What a time saver - Now I can run my business not my roster."

September 23, 2016

5.0

Wow what a difference deputy makes. I decide the roster and who is working based on the availability that they input. I can see who is working where, how many hours and how much cost at a glance. Then if they can't work they arrange a correctly trained replacement. No more last minute panic ring arounds for me. I can even see how engaged my staff are by how long an open shift lasts. Lucky for me sometimes only a few seconds. Payroll integration is great. Approved timesheets are imported into MYOB and I can pay 20 staff in less than an hour end to end. Do yourself a favour and get yourself a Deputy. You won't be sorry.

Pros

It is so easy and integrated into my system.

Cons

the andriod and apple app features are not the same so training new staff depends on their choice of platform.

Review Source

KD

Kayla D.  
Supply Chain Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Deputy User Review"

August 23, 2022

5.0

Pros

Deputy has been very helpful in making time tracking more accurate. You can see exactly where an employee is when they clock in and out ensuring accuracy in their timesheet. The mobile app has been extremely handy for many of our employees.

Cons

Aside from a few glitches here and there, this app is very easy to use and has few issues.

Review Source

RM

Ronnie M.  
Owner  
Insurance  
Used the software for: 2+ years

### "Deputy is a way cheaper/ better tsheets"

October 9, 2021

5.0

It has been a really good experience with deputy. The only reason I wouldn’t use it is if I no longer had hourly employees.

Pros

Deputy is very inexpensive. It works well and is easy to use.

Cons

Setting up the first employee was a little challenging, but it might have just been me.

Reason for choosing Deputy

Deputy is a lot cheaper than TSheets!

Review Source

Christopher T.  
Manager  
Hospitality  
Used the software for: 6-12 months

### "very simple to use "

April 21, 2018

4.0

ease of use

Pros

the online site is very simple to use and update when needed, It is easy to add and remove employees and make adjustment to our schedule

Cons

the app needs to be more user friendly, unable to make schedule adjustments or see request properly

Review Source

CL

Colin L.  
Manager  
Sports  
Used the software for: Less than 6 months

### "Stay Away"

March 27, 2022

4.0

Terrible support, live chat only and they are unable to fix anything. No employees are able to access the system and live chat are unable to tell me when or if this will be fixed.

Pros

Appeared easy to use with many features however most do not work as employees are unable to access the system and you cannot get through to anyone to help.

Cons

Recently signed up for this software. Within days none of my employees are able to access the software. It took 4 hours on live chat just to get them to raise a ticket and then i was told it would just take as long as it takes. Really bad service...Avoid!

Review Source

Marcio Hoerlle L.  
3rd party - Lead/T2 Product Support  
Internet  
Used the software for: Less than 6 months

### "team sift scheduling and more."

February 12, 2019

5.0

this app kept me from doing manual invoicing, allowed me to trade shifts with other teammates quickly and without having to harass the management to make changes manually on their end. I can also pick up shifts a lot easier than in other tools.

Pros

besides the really nice interface, the tool integrate to google calendar, send push notifications and other features. Deputy can replace several separate apps to manage your team or your shifts in a single place, saving a lot of work for both the manager and workers.

Cons

Not really an issue, but by being so complete, it might require a considerable learning curve, but it's worth the time spent.

Review Source

Samuel M.  
Head Host and ERIL  
Events Services  
Used the software for: Less than 6 months

### "Overall this has been very easy to get to grips with, for the most part, and very helpful"

June 22, 2018

4.0

Time saved on rota creation

Pros

Allows for great control over rota assignment. It's not 100% right for us, but we operate on an unsual shift pattern. Easy assignment of shifts in general Good options for viewing schedules and assigned hours

Cons

No easy option for long periods of unavailability other than asking for / assignment of leave. When adding unavailabilty, the sate always returns to the current one - an easier to use interface for selecting dates would be nice. App version does not appear to show who is unavailable when seeking to alter a shift, just lists all employees.

Review Source

VR

Verified Reviewer  
Corporate Cross Border Solutions Manager  
  
Used the software for: 1-2 years

### "L O V E using this product and the Customer Service Team is INCREDIBLE "

April 17, 2018

5.0

Pros

Like the ease of using and that it integrates well with Quick Books Online (QBO). I also like the phone app and that is great for when we are in the field. UAV-SPECIALISTS drone services company uses this all the time.

Cons

I need it to do some other functionality and have asked but it does not seem high on the priority list for Deputy. That was over a year ago, I was hoping they would have added or came back to me.

Review Source

Jeremy L.  
Production Manager  
Entertainment  
Used the software for: 6-12 months

### "deputy for labour hire"

November 10, 2018

5.0

Pros

Text message confirmation and crew being able to see schedules easily. Contact details in ios app saves me having to add heaps of phone numbers to my phone for one off crew members.

Cons

Layout is easy but can feel slow/clunky.

Review Source

VB

Vojo B.  
Manager  
Construction  
Used the software for: Less than 6 months

### "Deputy is great!"

May 24, 2023

5.0

Time and attendance tracking.

Pros

Mobile kiosk, ability to clock in on different locations, time-sheet exporting

Cons

Sometimes it feels a bit cumbersome to use, some settings are not intuitive enough.

Alternatives considered

[Harvest](https://www.capterra.com/p/75598/Harvest/)[Clockify](https://www.capterra.com/p/169607/Clockify/)

Reason for choosing Deputy

Pricing, features, ease of use

Review Source

VR

Verified Reviewer  
Head Of Solutions  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy Workforce Management"

January 22, 2019

5.0

Pros

We were looking for some software which could monitor / track employees on a day to day basis, who said they were at a customer site, when they were in fact not. In addition we required an accurate timesheet of what they were working on during the day and how long things took mainly for accountability. Deputy answered the requirement with a low cost ease to implement solution.

Cons

We found the support lacking a little bit, backwards and forwards with phone calls to ensure that things went right. Still a few unanswered questions, but these will be resolved shortly.

Review Source

Janalee R.  
Founder  
  
Used the software for: 1-2 years

### "Never have to think about time tracking anymore."

April 24, 2018

5.0

Easy scheduling and time tracking for my small company where I wear many hats. I can take care of our schedule in a small amount of time and make changes or adjustments easily.

Pros

Deputy offers flexibility and accountability. I can handle all the scheduling in minutes and the mobile app allows me to make quick check ins or adjustments.

Cons

Publishing copied shifts is a tad cumbersome but does prevent errors. I've learned to work wiith it.

Review Source

KJ

Kathryn J.  
Owner  
  
Used the software for: 2+ years

### "This program revolutionized our staff scheduling, payroll, and communications."

April 23, 2018

5.0

Pros

How easy it is! And the Great customer support! My staff loves it. It has given them a way to take more ownership of what we do.

Cons

I haven't found anything to dislike! I am a huge fan!! The only thing I would like to see added would be a calendar of events, appointments, birthdays etc.

Review Source

Santhosh P.  
Lead Technical Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Easily manage staff schedules"

April 30, 2019

5.0

Excellent, you get more than you pay for.

Pros

Deputy is a fully-featured, inexpensive tool for staff time management. I can alter an employee's schedule and it takes care of notifying them for me. Deputy doesn't stop with staff scheduling though, it has all the features of a team management app -- it lets you assign tasks and keep track on their progress. And it allows for proper team collaboration and communication. It definitely makes it a lot easier to do all of this from a single app.

Cons

The Android app could be made a bit more featured and easier to use.

Review Source

KR

Karen R.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Deputy for scheduling shifts"

July 29, 2022

3.0

Was difficult to set up and get it working. Had to get help but once it is set up it seems to work nicely.

Pros

Easy to see available shifts for the week.

Cons

Can only see available shifts for 1 week. Makes it difficult to plan ahead.

Review Source

GY

Gerardo Y.  
Manager  
  
Used the software for: 6-12 months

### "Over all Deputy is very helpful to manage staffing schedule, leave request and vacations."

November 20, 2017

4.0

Pros

The notifications keeping people up to date of their work schedule it helps the staff keep track on their hours and select their available to work with us, specialty on an industry that demand a lot of flexibility of work hrs from staff. The easiest of making the schedule week by week and keeping conveniently up to date. If I have an problem with the system their support is always available 24/7

Cons

The inconvenient of not be able to edit Staff profiles. Since we have staff of different ages is difficult to the staff to understand how important is for the company to keep their information up to date. So I assume if the Deputy sister will support and enhance the employees with their questions and give them the same guid to use Deputy as the management will be great.

Review Source

JF

JENNIFER F.  
owner  
Entertainment  
Used the software for: 1-2 years

### "Quality app that is easy to set-up and use. Customer service is ready to assist any time."

April 17, 2018

5.0

I save time scheduling employees. Employees are able to receive their schedule as soon as it's publish. I am able to set daily lists for tasks to completed during every shift plus assign additional tasks as needed.

Pros

It was simple to set-up the account and to use it afterwards. It is easy to show the employees how to use. The news feed is great to communicate to all my employees at one time.

Cons

The task lists are tricky to set-up, especially the lists that come up when employees clock out. I was given an address to go to when creating the clocking out questions but would prefer a direct link on the website so I wouldn't have to spend time searching for the web address

Review Source

jW

jimi W.  
Studio Manager  
Music  
Used the software for: 1-2 years

### "Deputy review"

April 18, 2017

5.0

I manage a business that employs 20 staff and I find Deputy the perfect online service/ app that keeps everything together on the rota. Multi-functioning and great for comms with the team, exporting to our payroll and keeping track of holiday. Would definitely recommend.

Pros

Instant shift sharing, staff can swap easily, real time updates, clocking in/ out via smart phone. Its really good software.

Cons

Sometimes exporting to Xero can be problematic, customer service with this issue has been slightly lack lustre, so it required a bit of fiddling.

Review Source

Response from Deputy

April 27, 2017

Thanks for your awesome feedback Jimi! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

DP

Daniel P.  
CTO  
Retail  
Used the software for: Less than 6 months

### "Invaluable team management tool. This saves an incredible amount of time and money!"

September 28, 2017

5.0

This has saved us an insane amount of time for scheduling and organizing our staff and keep them on track with daily and weekly tasks. We are very pleased with the software and everything it can do.

Pros

This software has been incredible for organizing our team and schedule. Before using this software, all our scheduling was done on paper and then spreadsheets. It's saved us hours on that part alone. Assigning tasks and being able to track whether or not they've been completed by the assignees has been very useful, especially because upper management staff may not always be in the office, so to be able to do this remotely has been very useful. The interface is also very intuitive and easy to navigate on all platforms, from the desktop tool to the iphone app. We are very pleased with this software and would highly recommend it to anyone.

Cons

I would have to say the only thing we would like to see added is a geo-tracking function that would allow us to track staff that need to spend a lot of time on the road. They are able to check in and out of locations, but if there was functionality to show real-time locations, that would be very, very helpful to us.

Review Source

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