# Page 12 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Deputy the right Time Tracking solution for you? Explore 768 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167811/Deputy/reviews

---

Deputy

4.6 (768)

[View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 12 - Reviews of Deputy

## Showing most helpful reviews

Showing 276-300 of 768 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PR

Pinhas R.  
Assistant  
Computer & Network Security  
Used the software for: Less than 6 months

### "Logiciels de simplifications des feuilles de tâches "

January 14, 2024

4.0

Pros

Logiciels facile a utiliser lorsqu'on commence a s'y habitué

Cons

Vous devez payer des frais mensuel en temps qu'utilisateur

Review Source

DO

Derek O.  
District Manager  
Retail  
Used the software for: 1-2 years

### "Best scheduling tool out there "

April 18, 2017

5.0

Our company has benefited greatly since the implementation of Deputy. Before Deputy we were constantly looking for better ways to streamline our scheduling, and a way to connect with all staff. With Deputy we were able to do all of these things and so much more.

Pros

Extremely user friendly. Smart phone integration makes it simple for employees to request days off, change shifts, and update availability. The news feed is a great way to send and receive messages across your entire company of specific departments.

Review Source

Response from Deputy

April 27, 2017

Thanks for your awesome feedback Derek! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Robert H.  
Webmaster  
Libraries  
Used the software for: Less than 6 months

### "Easy to use, implement, and set up. The staff learning curve has been shorter than I thought."

December 19, 2017

4.0

Pros

Ease of use, easy set up, great support staff, and the reporting module. I tried out over fifteen competitive scheduling services, and none of them compare to Deputy .

Cons

I wish that I could create a more traditional 30 day view for staff. While the mobile app is great, and it lets my staff know their schedule, they have no way to look and see the overall schedule for their department / area / location. The software allows me to let them see who is working, but the way I can customize employee schedule views is very limited.

Review Source

Ash K.  
General Manager  
  
Used the software for: 6-12 months

### "Finally an easy to use rostering program"

November 17, 2017

5.0

Pros

User Friendly, makes time management smoother, Accounting software connections, report building. My team love getting their rosters and updates in a time conscious manner.

Review Source

RP

Rachel P.  
Associate Director, Usdan Operations  
Facilities Services  
Used the software for: 1-2 years

### "Saved us money and meets our needs with a few quirks"

April 20, 2018

4.0

Large cost savings over the product we were using with similar features.

Pros

It's a easy to use scheduling software at an amazing price. Additionally, the ability to sink with google calendar has helped our staff to stay on track with their shifts. We also like the training features which allow us to select which employees can work in which areas without having them be totally separated in the system.

Cons

Notifications. There's no way to adjust individual notification settings, so your mailbox is flooded with emails. The constant presence of features you don't have access to in an effort to up-sell.

Review Source

RP

Rachel P.  
Manager/physical therapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Deputy - a good product"

August 31, 2021

5.0

Pros

Deputy makes it easy for employees to clock in and out from shifts and to swap shifts as needed.

Cons

Publishing scheduled shifts is not necessarily intuitive and can lead to headaches when changes are required.

Review Source

Krista S.  
Assistant Retail Experience Manager  
Internet  
Used the software for: Less than 6 months

### "Love the intuitive scheduling features and alerts!"

November 17, 2017

5.0

Scheduling and approving time sheets is very simple and easy to use. Huge plus!

Pros

I love the ease of navigation and clean interface. It's intuitive and I feel as if I am never looking for anything. Scheduling is very smooth and the mobile software enhances the entire experience for quick adjustments on the go.

Cons

Occasionally the scheduling page will not load (spinning deputy symbol will continue forever) My solution is to come back later. Even closing out and coming back into the program doesn't seem to help.

Review Source

AR

Adilia R.  
Accountant  
Farming  
Used the software for: Less than 6 months

### "Simple way to track time"

May 24, 2023

5.0

Its been great! all employees are able to learn in a matter of days. Fast Transition for everybody.

Pros

I like how simple is to navigate and track time

Cons

I wish overtime was included, its not included for our upload to NetSuite. We have to manually capture overtime.

Alternatives considered

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

Reason for choosing Deputy

Price and easier to track time

Review Source

RW

Rachel W.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Set up for hospitality industry - not suitable for building - cost plus"

May 9, 2023

2.0

Pros

The only feature I really like is Deputy integrates with Buildxact and Xero, although the integration with Xero is clunky and changes alot of data (even though I've set it to not). When uploading timesheets from excel is constantly fails and I'm 3 weeks in of this failure with no resolution. Entering timesheets is time consuming and for a building cost plus job needs numerous timesheets per person depending on the number of areas they worked on.

Cons

Customer service is not great - takes along time. Super complex product - orientated towards hospitality with multiple stores and set schedules.

Review Source

DS

Daniel S.  
Director of SPSA & Schedule management  
  
Used the software for: 1-2 years

### "Concise, Effective, Efficient"

May 2, 2018

5.0

Pros

I like how easy it it to house all of the information we need to schedule our staffing in one place. From the schedule itself, to having clear lines of communication with our staff on the news feed. It has become a much more efficient way to communicate than through emails, etc...

Cons

At this point, no real cons. With any software that is new to the consumer, there are going to be growing pains (Learning how to use it). But the learning curve was manageable, and I have gotten to a point where it has become an efficient tool for me within our business.

Review Source

ER

Eric R.  
Director  
  
Used the software for: 1-2 years

### "We love deputy! We use it for our cafe to schedule our baristas!"

April 24, 2018

4.0

Pros

I love that it's super easy to use! I love that the people you make the scheduled can put in certain times they're unavailable it makes working with their schedules so easy!

Cons

The only complaint I have is that it doesn't work well on an iPad or tablet. The software is awesome for computers and laptops but wish it was designed so that it was easy to us on an iPad

Review Source

BW

Bridgett W.  
Teacher  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Useful but tricky at times"

September 17, 2019

5.0

Overall it's useful and fairly user friendly. It is also easy to give up a shift and offer it to other employees so the shift can still get filled.

Pros

I like how easy to use to sign up for shifts. The feed feature can also be useful for communication but can get a little burdensome when too many people start posting and you get a notification each time someone posts. I also like having the ability to give up a shift and offer it to other employees.

Cons

It seems that when shifts are posted by the administrator that they show up at different speeds for different people so shifts can be claimed by some before they even show up for others which doesn't seem very fair and can get very frustrating. Also, notifications don't come through immediately so shifts can post but users won't get notified until about 2-5 minutes later but someone who is actively on the app can see the shifts immediately.

Review Source

Michelle C.  
Owner/Founder Healing Hollow  
Retail  
Used the software for: Less than 6 months

### "Made scheduling easy "

September 6, 2018

4.0

Scheduling is easy now. Payroll is easier now. Seeing who’s at what area is easier now.

Pros

The ability to schedule many locations easily and see all locations. Staff can clock in and it sends alerts if someone hasn’t.

Cons

I don’t like that staff can alter their sign in and sign out times making it unknown if their late.

Review Source

Response from Deputy

September 20, 2018

Hi Michelle! Thank you so much for your great review and feedback! We love hearing your comments about how Deputy makes your scheduling and payroll activities easier now. Please don't hesitate to reach out with questions in the future.

HB

Haley B.  
CEO assistant  
Management Consulting  
Used the software for: 2+ years

### "Deputy review"

May 16, 2017

5.0

Pros

This software is so simple to use and to read, I schedule people and use it for my own use and deputy makes it so easy to see where everyone is, if someone is ACTUALLY at work when they clock in because of the map feature.

Cons

it would be really good if it could automatically send emailed reminders of up coming shifts to email or something sometimes I don't even get notifications that I have a shift

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Full of features, but not exactly what I was looking for"

November 21, 2018

4.0

If Deputy could make it easier to translate our complicated schedule to their platform, I would use it again tomorrow.

Pros

I really liked how in-depth the scheduling software was. There is a feature to assign tasks to different users of the software, which is really helpful for event planning or getting big projects done. In my trial use, I received no less than 5 emails and a phone call from their customer service/sales support team making sure I was able to use the software. The time sheet recording is also a really handy feature, as I can keep track of where my team is at with hours.

Cons

Overall, the software didn't have the right features that I needed for my team's scheduling needs. Our work schedule is very unique and it is hard to find any app or program that fully does what we need it to. I was also a little annoyed by how many times I was contacted after my trial ended.

Review Source

MB

Molly B.  
Brand Experience Lead  
Broadcast Media  
Used the software for: Less than 6 months

### "So easy to use!"

May 24, 2023

5.0

It's made rostering staff super easy, as they can claim shifts that suit them, plus get notified with any shift changes!

Pros

It was super easy to implement Deputy into our team & has been a dream when scheduling our teams shifts!

Cons

I don't really have any negatives to share!

Review Source

MM

Mayur M.  
Marketing  
Hospitality  
Used the software for: Less than 6 months

### "Deputy Review"

May 9, 2023

5.0

Overall, I would say this application is a massive help and saves a lot of time and spreadsheets. Easy to use and an organized application.

Pros

I like the ease of the application and you are able to view your full calendar. It allows you to request time off easily and also keeps tallys of how many days you have left etc...

Cons

I think one of the things I dislike about this application would be the speed of it. Sometimes it runs slow but it's understandable with the number of people using it so no big fuss.

Review Source

DR

Danielle R.  
sales  
Retail  
Used the software for: 1-2 years

### "Great for keeping track"

August 13, 2019

4.0

Pros

Keeps track of my hours, how long I worked each day and how many hours I worked in the week. Lets me know how long I've been on my lunch break. Easy to use and learn. Lets me know what days I'm working and not working. Shows me who is working that day and the next. Ease of communcation as well.

Cons

Sometimes there are small glitches in the scheduling.

Review Source

JF

Jackie F.  
store adminstrator  
  
Used the software for: 2+ years

### "Makes my life so much easier!! "

June 20, 2018

5.0

Pros

the ease of communication with staff makes our company run more smoothly. I appreciate how I can see everyday what is going on (someone late) which makes it so much easier to adjust the day.

Cons

there is sometimes a lot of notifications but you do have options to shut them off Sometimes employees will have a trouble installing but their customer service staff is wonderful and their to help.

Review Source

BB

Barbara B.  
Owner  
Farming  
Used the software for: 2+ years

### "Love this app"

December 20, 2017

5.0

Already explained. This is redundant

Pros

Easy to use, integrates easily with Gusto our payroll app. Love the News Feed for reaching out and connecting with our team. Support is easy and very helpful.

Cons

Would like to load schedule and have a button that says copy ahead XX weeks. Would like comments to be easier - a pop up when data is entered by the employee on the administrator's screen would be nice.

Review Source

AH

Adolfo H.  
Administrativo  
Automotive  
Used the software for: I used a free trial

### "Deputy helps me keep track of my work schedule and communicate with my team easily."

January 18, 2024

3.0

Pros

I love how easy it is to schedule shifts and communicate with my team. It has made managing my work much simpler.

Cons

I wish the mobile app was a bit more user-friendly and had more features for employees to interact with their schedules.

Review Source

SM

Sam M.  
Manager/Co - Founder  
Hospitality  
Used the software for: 6-12 months

### "Great Software!"

April 20, 2017

5.0

A real lifesaver when it comes to time spent on HR! Well laid out UI and intuitive enough that my staff can figure out how to use it as they go.

Pros

Great UI, time saver. Integrations with Kounta to see sales vs staff costs.

Cons

Doesn't directly allow custom wages based on an area of work and/or age. Can be achieved through the RIA 2010 template but would be nice to see this native and customizable inside deputy when adding employees and wages. Maybe an extra tab with wages. Custom wages based on hrs of the day/employee age/working area etc. Then apply them to an area or employee.

Review Source

Response from Deputy

April 27, 2017

Thanks for your awesome feedback Sam! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

jP

jane P.  
executive director  
  
Used the software for: 6-12 months

### "good but needs to be more flexible in setting times"

April 24, 2018

4.0

Pros

Accessibility! capacity, it allows our staff to be connected and preview upcoming shifts, other scheduals for other locations. it also allows employees to be able to communicate to our person who is responsible for scheduals. Leaves are posted, availibility can be communicated and the online messsage board is also useful.

Cons

Bad that we cannot be more accurate with our scheduling "times" needed. we are constantly adapting to fit in whats available I.e. our shifts are 24 hours, so we have to enter in 11:59 vs. noon. The other fault is .. showing stresses in the schedule is great, however, it does not demonstrate that there are employees shifting locations instead of no one at work.

Review Source

PS

Paula S.  
Designer  
Automotive  
Used the software for: Less than 6 months

### "Deputy helps me keep track of my work schedule and clock in and out easily."

December 6, 2023

5.0

Pros

Easy to use and convenient for managing shifts, timesheets, and communication.

Cons

Occasional glitches with the mobile app and limited reporting features.

Review Source

TG

Ty G.  
Media Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great time tracking software"

September 25, 2018

4.0

Has so far been a great experience with excellent customer support and very easy to use interface for all our users(of all ages).

Pros

Easy to use for everyone. Both on the mobile app and on the computer. No experience with the kiosk version. Very user friendly and 24/7 chat help is great.

Cons

Would like the ability to make it so some users can only login with a computer and some can use the app. Right now its only a global setting and allows everyone to use both. Would be nice if it could be a user by user setting.

Review Source

Similar Products

Featured