# Page 18 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Deputy the right Time Tracking solution for you? Explore 768 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167811/Deputy/reviews

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Deputy

4.6 (768)

[View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Deputy

## Showing most helpful reviews

Showing 426-450 of 768 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CW

Chrissii W.  
Operations Director  
Entertainment  
Used the software for: 6-12 months

### "Super easy and efficent"

April 18, 2017

5.0

Deputy is so easy to us, all of our staff use the app to sign in and out of work and the data is shared to our payroll system. A must for organisations who need to use a rota system

Pros

its quick and easy to use

Cons

We would benefit from an option to put 'finish' for the end of shifts rather than an actual time

Review Source

Response from Deputy

April 27, 2017

Thanks for your awesome feedback Chrissii! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

SH

Shelley H.  
Owner  
  
Used the software for: 1-2 years

### "Deputy has proven to be an excellent scheduling software for our business."

April 13, 2018

5.0

Pros

Efficient. user friendly, also has a great app for mobile devices, continued improvements, great tech support and customer service.

Cons

Thankfully, we haven't run into any cons with Deputy, just pros. We enjoy the features this software has to offer.

Review Source

AM

Alexandra M.  
Venue Manager  
Hospitality  
Used the software for: 6-12 months

### "really simple and effective rostering software"

November 18, 2017

5.0

easy and fast rostering system

Pros

Customer service, when i have an issue customer support is always available to work me through it. also the portability of the product, I can easily roster being interstate or away from work.

Cons

Mobile device integration: it is sometimes confusing to change and swap shifts on the mobile device, and that you don't have full rostering functionality implemented on mobile devices.

Review Source

AM

Austin M.  
Practice Manager  
  
Used the software for: 1-2 years

### "Easy user interface with sleek design, always prompt with answers to any questions."

April 17, 2018

5.0

Pros

Ease of use. Our staff ranges from 18-65 yrs old and each person understands how to use the service quickly.

Cons

Copying shifts from previous week without setting up reoccurring schedule would be nice. More control over what users can and can't see.

Review Source

EY

Erica Y.  
Director of In-School Programming  
  
Used the software for: 1-2 years

### "Revolutionized Scheduling!"

April 17, 2018

5.0

Pros

I love the ease of scheduling staff. I love that my staff is able to put time off requests, swap shifts, pick up shifts, etc.

Cons

I don't really have any complaints. The software is wonderful and easy to use. I have staff of all ages using it.

Review Source

KS

Kaitlin S.  
Office Manager  
  
Used the software for: 1-2 years

### "very user friendly"

April 17, 2018

5.0

Pros

ease of use time clock feature vacation feature albe to link employee data rostering in idexx neo

Cons

being able to save template for different staff catagories app time clock require employees to be certain distance from building to use

Review Source

STJ

Stephen T. J.  
CEO  
  
Used the software for: 1-2 years

### "Very good."

April 17, 2018

5.0

Pros

I like the cost of the software. In comparison to other competities it is priced very well in the market.

Cons

You can do somethings on desktop and some things on app, but not all things on both. If this were to change there would be no cons.

Review Source

Andy L.  
Managing Director and co-founder  
Retail  
Used the software for: Less than 6 months

### "Outstanding piece of software"

October 26, 2016

5.0

Can't recommend this software and business enough! This has made the management of my staff scheduling infinitely easier. More to the point, I barely have to get involved in it now it is set up, as my store managers can just use it easily, without my involvement and the staff all picked it up immediately too. I was expecting some resistance, as you normally do with new processes and systems, but didn't hear a peep - they all loved it. The best bit is I can keep a birds eye view on what's going on, who's working, how much, when they clock in and out, where they were etc etc. Finally, it makes the pay run so much simpler and more effective too. Can't believe I lasted so long without it!!

Pros

Great tool - saves time, money, stress, confusion, calling around to fill a shift and staff taking the pi$$ Dealt with Ed the UK BDM - he was fantastic, couldn't have been more helpful and informed. Why can't more BDM's be like him????

Cons

Realise all the years of pain I have been putting up, with before getting Deputy!

Review Source

AQ

Areane Q.  
Procurement Engineer  
Retail  
Used the software for: 1-2 years

### "Good Software"

April 27, 2018

4.0

Pros

The software is very convenient and very accessible to use when it comes in logging time in and out. Definitely a must have software

Cons

None so far. Just continue the good job and great customer service.

Review Source

RD

Ricky D.  
Head Chef  
  
Used the software for: 1-2 years

### "Cost saving scheduling tool"

June 25, 2018

5.0

Pros

Takes the guess work out of scheduling. Has loads of great features that make life easier. Easy to use product

Cons

Notifications could be better, maybe allowing you to select which notifications you want receive rather than all of them

Review Source

VR

Verified Reviewer  
Estate Manager  
  
Used the software for: 1-2 years

### "Deputy has really streamlined the sign in process of my employees. My employees and I enjoy it"

April 17, 2018

5.0

Ease of use, and ability to oversee the employees locations and hours. Our previous sign-in the system was antiquated so Deputy has brought us into the 21centruy

Pros

The information that is given of the employees such as the locations of the employees and the ability to change and alter the time sheets as needed

Cons

Not intuitive and would love if there was a warning email when the hours of an employee drastically changes.

Review Source

RT

Richard T.  
Manager  
Automotive  
Used the software for: 6-12 months

### "Overall satisfied with what I need from Deputy"

April 23, 2018

4.0

Able to have all my employees sign in , sign out , and break time when they work. Pull out time sheets to do our payroll efficiently now.

Pros

Easy to use. User friendly interface. A lot of features available, however we don't use all of what Deputy has to offer.

Cons

The employee can change their login time without manager's approval. I always have to check the history to change the time back to what they signed in at.

Review Source

VR

Verified Reviewer  
Public Program Scheduler  
Research  
Used the software for: Less than 6 months

### "Deputy is easy to use and great for a medium to large number of employees."

November 17, 2017

5.0

Spending a lot less time scheduling 30+ staff members and ease of mind.

Pros

The availability and time off requests feature has been so helpful with the staff and keeping track of everyone. Which works great for when I am scheduling the employees during major holidays.

Cons

I wish there were more regulation on employees, for instance only allowing them to offer up their shifts so many times. I also wish that there was a preferred hours feature that would allow better communication between the employer and employee.

Review Source

RH

Robert H.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Awesome customer service, easy to use product"

April 27, 2017

5.0

I own a retail store, and needed to get away from Excel scheduling and paper time sheets. This was the solution. All-in-one, it lets me schedule easily, see my daily schedule, break apart managers, cashiers, and associates, and lets me see when everyone clocks in and out. Better yet, it lets my employees swap shifts with each other, eliminating constant requests, and it lets them enter their own vacation schedules. Awesome. And if I ever have a question, the guys at Deputy are right there to help, always with a quick response. Would highly recommend.

Pros

Great customer service, easy to view daily interface

Cons

Alerts are a bit awkward, would be nice to see who is clocked in and out on the scheduling page.

Review Source

Response from Deputy

April 27, 2017

Thanks for your awesome feedback Robert! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

LS

Laura S.  
Financial Controller  
Hospitality  
Used the software for: 1-2 years

### "Good experience from employee and employer side"

November 16, 2017

4.0

Pros

Easy to use on pc or app for staff and syncing ability into Xero is very useful for payroll purposes.

Cons

When syncing it means authorisers can see pay rates, etc. It would be useful to have an option be able to hide their rates

Review Source

NO

Nicholas O.  
Owner  
  
Used the software for: 1-2 years

### "Easiest time tracking software I've used"

April 18, 2018

5.0

Pros

Easy of use and simplicity Integrating with gusto for payroll iOS app works awesome Kiosk and individual iOS options

Cons

iOS app is not totally full featured Would like to be able to export hours to payroll from mobile app

Review Source

SV

Sharmila V.  
Offiice Manager  
Automotive  
Used the software for: 1-2 years

### "Deputy - Best time recording software"

January 24, 2019

5.0

Cost effective, time saving and accurate software to make transparency in payroll

Pros

Easy to access Handy Cost effective Productivity match

Cons

Integration with other software Notification about software update internet disconnection notification

Review Source

aW

amanda W.  
Lead tech  
Hospital & Health Care  
Used the software for: 6-12 months

### "I love Deputy"

April 20, 2018

5.0

Pros

transferring shifts from one person to the next and the in app notifications. I also like being able to put announcements in the newsfeed

Cons

I wish that there was a way to incorporate our on call schedule into it and I wish that I could get the time clock portion to not show up. I've set my preferences to not use it but techs are still getting the late to clock in warnings.

Review Source

ST

Sara T.  
Tap Room Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Makes scheduling and approving time sheets a breeze!"

May 31, 2018

3.0

Pros

I like that you can see all shifts, schedule people, approve time sheets and so much more all within the app on my phone. The ability to sync with our POS system is extremely efficient and makes interactions with staff super easy.

Cons

Currently our POS system and Deputy arent syncing properly so it is not clocking our staff in and out at the proper times just their scheduled times. We have reached out for assistance but the issue has not yet been resolved. It might not be a deputy issue but currently its a problem we are having.

Review Source

RJ

Randall J.  
GM  
  
Used the software for: 6-12 months

### "The app is effective and easy to use."

April 21, 2018

4.0

Pros

Easy to use, good notification of shifts via push and email.

Cons

The news feed needs to be improved because it doesn't have the same push and email notification features as the schedule does. Since I don't know which of my staff has (or has not) seen the news feed, I rely on regular email to communicate important messages. It would be great to have these archived in one place.

Review Source

PT

Paul T.  
Director  
Hospitality  
Used the software for: 6-12 months

### "Basic but could be better"

February 14, 2020

4.0

Pros

Great for working out Award Wages in Australia.

Cons

Tasks don't really work in reality. Cost management is virtually non-existent. Integration with Xero is very basic.

Reason for choosing Deputy

Easy to setup

Review Source

NR

Nick R.  
Owner/Veterinarian  
Veterinary  
Used the software for: Less than 6 months

### "Easy and dependable "

May 11, 2023

5.0

Very easy to use

Pros

Easy and dependable, no frills, everything you need to get the job done

Cons

Initially inputting the schedule seems tedious but after you get the baseline down it’s easy

Review Source

SF

Shannon F.  
  
  
Used the software for:

### "Easy to use, frequently updated scheduling software"

March 25, 2016

5.0

Deputy is easy to set up for both employers and employees. You can customize many aspects so it works for your particular needs. We love how easy it is to communicate instantly with our employees. The company is easy to work with and provides excellent customer service. They are always taking feedback and working to create solutions to help their customer's needs be met. The biggest con we have is the android app because it is nowhere near as functional as the apple one. However, as this is one of their most frequently stated concerns, they are developing an app that will match the apple one in usability and capability! Overall it was worth the extra money compared to other employee scheduling software programs that were not as user friendly and lacked many of the awesome features of Deputy we now don't know how we did without! If you're not sure if Deputy is right for you they offer a great trial period.

Review Source

LR

Leia R.  
Cafe Manager  
Hospitality  
Used the software for: 6-12 months

### "Awesome App"

April 18, 2017

5.0

Has made my job of managing two businesses a lot easier when doing rosters and arranging staff throughout the cafes.

Pros

The ease of being able to switch between two locations, makes my job a lot easier and quicker to arrange shifts

Cons

Do not have any

Review Source

Response from Deputy

April 27, 2017

Thanks for your awesome feedback Leia! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

EV

Elaine V.  
Practcie Manager  
Medical Practice  
Used the software for: Less than 6 months

### "The Cardiac Centre / Heartlab"

April 6, 2017

5.0

Great product with even better post sales support. The staff were a bit hesitant at first as most people don't like change. Since the change the staff have turned around and said "DEPUTY is the best thing ever, our hours are correct and we are paid accordingly. I highly recommend DEPUTY to any other organisation that would like peace of mind that hours are correctly captured and staff are getting rosters in good time and any changes are updated immediately.

Pros

Accurate, timely and easy to use.

Cons

Constant notifications when staff clock in late or from a distance, however, I now know how to turn these off.

Review Source

Response from Deputy

September 5, 2017

Hi Isa, Thanks so much for your awesome feedback on Deputy! We love hearing that you find our product & customer service to be so great and look forward to helping your business grow! Never hesitate to reach out with questions. All the best, Team Deputy

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