# Page 19 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Deputy the right Time Tracking solution for you? Explore 768 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167811/Deputy/reviews

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Deputy

4.6 (768)

[View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of Deputy

## Showing most helpful reviews

Showing 451-475 of 768 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

James B.  
President  
Construction  
Used the software for: 6-12 months

### "Deputy is fantastic and helps me keep track of time and productivity."

April 17, 2018

5.0

Pros

pin point gps tracking and scheduling. Uploading pictures of job sites. Uploading time sheets to quickbooks. Being able to easily chat with an associate of Deputy if any questions ever arise. Very affordable for the company.

Cons

cannot clock in when service is unavailable. Printing of timesheets is very hard because you get unwanted pictures and ads.

Review Source

EI

Erich I.  
Partner  
  
Used the software for: 6-12 months

### "Easily keep employee hours and schedules "

November 17, 2017

5.0

Pros

What I like most about this is how easy it is to set up my employees schedules. We are an in home ABA company and we have many clients and it can be tough to keep track of where everyone is and if they went, but this is awesome.

Cons

As of right now there is nothing that I can think of that I don't like. Except sometimes the app can be a little buggy.

Review Source

Joshua C.  
Accounts Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "null"

October 26, 2016

5.0

Review Source

JR

John R.  
Trade Sales Manager  
Internet  
Used the software for: 1-2 years

### "null"

September 12, 2018

5.0

Review Source

Michael N.  
  
  
Used the software for: 1-2 years

### "null"

April 29, 2016

5.0

Review Source

HW

Hannah W.  
Supervisor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy and Professional"

April 11, 2017

5.0

Since making the transition to deputy, our records have been cleaner, more professional, and my duties as manager have been simplified.

Pros

Organized and simple

Cons

I would like to have the capacity to run more in-depth reports.

Review Source

RH

Ryan H.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Very easy to use and my employees love the functionality"

July 19, 2018

5.0

Pros

I love the fact that my employees can pick up open shifts with the click of a button. I also like the "chat" aspect of it; if my employees are swapping shifts, I get to see it in real time

Cons

It can be a little bit tricky so get started. Employees register their information on the desktop; when they download the app, we've had occasional trouble with the app recognizing the user

Review Source

SP

Spencer P.  
Business Intern  
Financial Services  
Used the software for: 1-2 years

### "Fantastic time reporting app!"

August 15, 2019

5.0

Fantastic, great easy to use app, and amazing customer service.

Pros

I loved the fact that it was super easy to use as a user and as an admin/manager.

Cons

I liked the least that it automatically set a 30-min lunch break for everyone, but most employees did not take that, so we had to work around that.

Reason for choosing Deputy

It was less expensive and brought a better quality than the other time charging apps.

Review Source

Miriam D.  
Managing Director  
Hospitality  
Used the software for: Less than 6 months

### "Extremely helpful "

November 18, 2017

5.0

Time and coat efficiency

Pros

Really easy to use, good ux design. Great way to interact with staff, set tasks and the fact you can go back on the newsfeed to see what's been done.

Cons

Some of the wage cost functionality can be tricky. Could be amazing if we could also have what the NI and tax contributions as employers have to pay be added to give a full picture of wage costs. The website tends to freeze or not update if you spend a prolonged period.

Review Source

mN

meg N.  
Directpr of Operations  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Missing simple additional features and time saving functions"

November 15, 2017

2.0

Pros

I have appreciated the customer service and response time with issues that I have run into. I love the 24hr support as well with real-time response.

Cons

can't add 'position' only training which is not an efficient way to schedule multiple employees- you have to go into each profile to access training and you have to click multiple times to get there, the lag time in accurate updating between smartphone and computer. timesheets don't always load on smartphones. Overall WAY TO MANY clicks of the mouse to get to different areas in OIS platform.I would not choose this scheduling software based on my experience thus far, less than impressed compared to other scheduling software.

Review Source

DC

DJ C.  
Director of Administration  
Security and Investigations  
Used the software for: 6-12 months

### "I have found Deputy easy to use and navigate. "

April 18, 2018

4.0

Improved scheduling and time keeping

Pros

Deputy has great attentive customer service and development. Tracking work history and billing is made easy by Deputies many tracking features.

Cons

As a security agency we need reports that Deputy has yet to develop a way for us to use through deputy to help with uniformity and distribution to our clients.

Review Source

AL

Amy L.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Prime IV Hydration and Wellness"

May 24, 2023

5.0

Great

Pros

Ease of use and the employees really like the mobile app

Cons

There is nothing that I can think of that I don't like about this product.

Reason for choosing Deputy

Recommended from other franchisees

Review Source

RR

Rami R.  
  
  
Used the software for: I used a free trial

### "WOW! Best software and best customer service "

April 4, 2016

5.0

Deputy is the best software and gives the best customer service I've ever experienced in my 18 years of entrepreneurship. I was setup and going in minutes. So easy to understand. So intuitive! And when I had questions, I asked their customer service people directly from the application. And they reply in less than a minute. It's amazing!

Pros

I used to use email to communicate with my team. Now I don't have to. Deputy's News Feeds takes care of that. I also used to use email as my own to do list, and to send tasks to my team. And now I don't have to. Deputy's Task system does it beautifully. Now I spend less time management tasks and we get more stuff done because stuff doesn't fall through the cracks.

Cons

The task system could be improved with repeating notifications on the phone app, instead of just one notification. But I wouldn't characterize this as a con because no other system even compares to this one. Not enough close.

Review Source

JM

Jeff M.  
Owner  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Great scheduling tool"

December 13, 2016

4.0

Deputy has greatly improved our employee scheduling efficiency. The added cost of using Deputy over what we did before is easily covered by the ease, speed, and accuracy Deputy provides which saves us a lot of time. The communication features and ability to block out unavailable times makes scheduling much easier. Our business had a unique issue with Deputy which was dealt with quickly and efficiently. I will definitely recommend Deputy to others. Keep up the good work.

Pros

Ease of use, communication features, ability for employees to take responsibility for availability and knowing when they work

Cons

I would like to see a 3rd option when offering a shift where it can be offered to everyone, specific individuals, or to a group that is defined by their job or by area of work.

Review Source

GF

George F.  
Manager  
  
Used the software for: 6-12 months

### "I use Deputy extensively for managing job sites. "

April 23, 2018

4.0

Pros

I like the ability to be able to reach personnel in timely manner. It provides contact number and the ability text and email. Scheduling shifts is easy. The clone feature is a time saver.

Cons

We had to adjust the way we built shifts. At first it would not provide a map of the location but now that feature has been added.

Review Source

SL

Shannen L.  
Manager  
  
Used the software for: 1-2 years

### "Very simple and easy to use "

November 28, 2017

5.0

Pros

Easy to schedule people and the features are very convenient to use. I like that you can copy shifts into the next week. That way I don't have to start all over again.

Review Source

FV

Fernando V.  
E-Commerce Manager  
  
Used the software for: 6-12 months

### "Great option for managing a small operation."

June 26, 2018

4.0

It helps with internal memos.

Pros

What makes Deputy a good tool is that integrates both scheduling and communications resources which allows for easy coordination between team members.

Cons

The iPhone app does not show worked hours for the week. The website weekview does not show the accurate count of worked hours for an open shift.

Review Source

JM

John M.  
Operations Manager  
  
Used the software for: 6-12 months

### "I really enjoy how much Deputy can be adjusted around my business"

April 17, 2018

5.0

Pros

It allows my 200 employees to view heir schedule and clock in anywhere. I can track where they are when they clock in or require them to take their photo on the kiosk.

Cons

I would like more timesheet customization. We send photographers to more than 300 locations and would like added functionality for mileage tracking.

Review Source

FR

Fatima R.  
HR Generalist  
  
Used the software for: 6-12 months

### "Easy to use, and nice to look at."

April 20, 2018

5.0

Pros

It is very easy to use, we use for scheduling and payroll purposes. Setting up new employees and removing them is also easy. I like that it stores old employee information as well.

Cons

Nothing that I can think of. I eventually figured out how to get someone off the schedule without having to go through each day.

Review Source

SB

Sara B.  
Store Manager  
  
Used the software for: 6-12 months

### "Easiest scheduling platform I have used."

November 28, 2017

5.0

Pros

Ease of use, shows accumulation of hours used without having to add them up and sends everyone their schedule in a text and an email so there are no conflicts of people not knowing when they work next.

Cons

The ease of an associate giving up their shift if they are sick complicates finding coverage for the day.

Review Source

SP

Spencer P.  
Business Intern  
Financial Services  
Used the software for: 1-2 years

### "Incredible. Deputy is easy to use, organized, and flexible."

April 17, 2018

5.0

Pros

The scheduling software. The ease of use from transferring schedules from one week to another is amazing!

Cons

I like the fact that there seems to always give a warning when scheduling someone beyond 8 hours. I regularly schedule an employee 8.5 hours and it makes copying and pasting a little difficult.

Review Source

AS

Amy S.  
Assistant Director  
Libraries  
Used the software for: 6-12 months

### "Support staff is great to work with. Has made scheduling for my small staff easier."

April 20, 2018

5.0

Pros

Deputy is easy to use, both in scheduling and when adding leaves. View by area is a nice feature which I use every time I am creating a schedule.

Cons

Deputy is a little buggy at times when signing in and out for breaks. You start your break and when you come back it asks you to start it again.

Review Source

KM

KERRY M.  
Managing Partner  
  
Used the software for: 6-12 months

### "Great Scheduling Platform"

July 30, 2018

4.0

Pros

The different options to view (by area or employee) greatly helps see the same information in different layouts

Cons

Lack of forewarning when systemwide format changes are made. It is understandable that there will be system updates, it would be beneficial to be notified ahead of time.

Review Source

DS

Debbie S.  
Owner  
Retail  
Used the software for: 6-12 months

### "Perfect for Small Business"

April 26, 2017

5.0

Deputy has been invaluable to our small business to manage schedules, messages and payroll. Easy to use and a good value.

Pros

Easy to use and maintain. Love the phone app

Review Source

Response from Deputy

April 27, 2017

Thanks for your awesome feedback Debbie! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

NW

Narissa W.  
  
Individual & Family Services  
Used the software for: 6-12 months

### "Deputy makes my job 10 x more efficient! "

September 23, 2016

5.0

Deputy has streamlined our HR management and day to day operations. It has made scheduling shifts for our team more efficient. No more spreadsheets!! Plus the team do not forget their shifts anymore!!

Pros

It's simplicity and ease of use.

Cons

It doesn't have good android compatibility yet and it does not have flexible pay rate fields.

Review Source

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