# Page 2 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Deputy the right Time Tracking solution for you? Explore 772 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167811/Deputy/reviews --- Deputy 4.6 (772) [View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Deputy ## Showing most helpful reviews Showing 26-50 of 772 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AE Amy E. Vice President Retail Used the software for: 2+ years ### "Deputy timeclock software review" November 25, 2025 4.0 Deputy has most of the functionality we are looking for in a timeclock application. Our employees find it easy to use, and the punch details easily export to our payroll system. Pros Managers can see the schedule and current punch-in information, and communicate with the whole staff through the app. This allows supervisors to keep track of who is working, and quickly make scheduling changes as needed. Cons When employee enters a punch that overlaps with a time off request, the kiosk doesn't log the punch or notify the employee that there is an issue. This can be frustrating when, for example, an employee returns early from a doctor's appointment, thinks they have punched in, but their supervisor finds out when approving timesheets that the punch was not logged. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Our buying group, Ace has a relationship with Deputy and negotiates reasonable rates. We can talk to Deputy representatives in person at Ace conventions. Review Source YM Yasmin M. Administrative Assistant Retail Used the software for: 1-2 years ### "Reliable and User-Friendly Scheduling Software" April 6, 2026 5.0 Overall, my experience with Deputy has been very positive. The platform provides a comprehensive and efficient solution for managing schedules, tracking employee hours, and maintaining clear communication within a team. Its user-friendly design reduces the learning curve and allows both managers and employees to navigate the system with ease. Despite some minor technical limitations, Deputy consistently delivers on its core functionalities and contributes to a more organized and productive workflow. It is a dependable tool that supports effective workforce management in a professional setting. Pros Deputy is really easy to use and saves a lot of time. I especially like the mobile app and how simple it is to manage schedules and shifts. I liked how user-friendly and intuitive Deputy is. It makes scheduling shifts, tracking hours, and managing team availability really simple. The ability for employees to swap shifts and communicate within the app also improves team coordination Cons At times, certain features aren’t very intuitive, especially for new users. It can take some time to fully understand all the tools and settings. I wish there was a different view for monthly schedules as well. Review Source MD Max D. Night Audit Hospitality Used the software for: 6-12 months ### "Good value and secure, but payrooll accuracy needs improvement" April 23, 2026 5.0 Overall, Deputy is a useful workforce management tool that improves scheduling efficiency and team organization. It provides good value for money and security when everything runs smoothly and offers a secure environment for managing employee information. However, improving accuracy in time tracking and making payroll calculations clearer would significantly enhance trust and reliability in the sytem. Pros Deputy is very user-friendly and makes scheduling and time tracking straightforward. The mobile app is convenient for clocking in and out, and schedules are clearly displayed, which helps reduce confusion. I also appreciate how it centralizes shift management , making communication between staff and management more efficient. From a value-for-money perpective, it offers solid features for managing teams and reducing manual scheduling work. Cons The main downside is occasional inaccuracies in time tracking and total hour calcutions. The pay and payment process could be more transparent, especially when reviewing total hours before payroll is finalized. Additionally, customer support response times could be improved, and some features feel restricted depending on user access levels. Review Source Portia A. Nurse Hospital & Health Care Used the software for: 1-2 years ### "Easy and helpful scheduling tool for everyday use" April 8, 2026 5.0 My experience with Deputy has been positive. It has made managing shifts and staying updated much easier. It’s a helpful tool for both staff and managers, even though there are small areas that could be improved. Pros Deputy makes scheduling very easy and organised. It’s simple to use, and I like how I can see my shifts clearly and get updates quickly. It also helps with communication between staff and management, which makes work smoother. Cons Sometimes the app can be a bit slow or glitchy, especially when trying to load shifts. Also, some features are not very clear at first and take time to understand. Review Source VR Verified Reviewer HR Manager Retail Used the software for: 6-12 months ### "Good product. Needs better support. " February 25, 2026 4.0 Average. Needs to improve sales team and support by a mile. They got potential but losing because of their crappy CS. Pros It is easy to sue once set up. Setup takes a while and their sales or support is very lackluster and the CS is very slow. Cons Slow CS and they are not very knowledgeable. I end up setting up from other users. It is very hard to get answers. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Just time management. Other stuff stayed with adp Review Source TL Tim L. Operations Warehousing Used the software for: 2+ years ### "Deputy - a solid scheduling and timekeeping platform." May 27, 2025 5.0 I used it operationally for a few years and found it easy and functional. Its very easy to make basic changes to scheduling and do timesheet approvals from a phone. Pros Detailed functionality makes it ideal for most aspects of managing staff scheduling, timekeeping, and outputting to payroll. Easy to use by employees. Cons Once in a while, employees would have issues with the app, but this would be temporary, possibly to do with connectivity on the devices. Its not the cheapest option if you have a lot of staff doing few hours, as its a per user subscription I think. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing Deputy Deputy was chosen by our company. I think I preferred Deputy to use, but could switch to ConnectTeam for the value. Review Source VR Verified Reviewer GM Retail Used the software for: 2+ years ### "I itially ok but we outgrew it" August 8, 2025 3.0 Initially Deputy met our busi ess needs but as we grey it could not keep up necessitating us to switch providers. Pros Super easy interface for employees to use but feature add did not keep up with competitors in the market considering the price point Cons Integration with Xero was limiting to ensure payrol was run correctly without errors. Sometimes very slow to load. Review Source MG Maxx G. Inventory Manager Retail Used the software for: 1-2 years ### "Simple Software that gets the job done" November 26, 2025 4.0 I personally never had any issues using deputy my company just decided to switch softwares to match what others building in the company were using. Pros Easy to use software for clocking in and out for employees. Simple for admin users to make adjustments needed. Cons When my team used it the time clock did not sync up with the app perfectly and sometimes was a bit of a lag. Review Source LO Lia O. Vice President Construction Used the software for: 2+ years ### "A Scheduling and Timesheet Dream" June 12, 2025 5.0 Very good. Used hourly at our company. Web based is essential for travelling crews, which is great for the office. Pros That I could schedule my employees and process payroll from one program. Fees are very affordable and the program is web based. Cons I do not like how it is mainly for restaurant industry; you should be able to choose your industry. Also, the app is glitchy sometimes. Review Source SM Scott M. Managing Member Retail Used the software for: 2+ years ### "Solid staff time tracker" May 31, 2025 5.0 I initially started using it with multiple locations and numerous desk staff in 2017. We shut it down during the pandemic and relaunched it with one location and only a few staff. It has never let me down. Pros Deputy makes it easy to schedule my team and keep them up to date with minimal effort. Staff are notified whenever schedule changes are made to their schedules. They can clock in and out via the app or on their computers. Geo restrictions keep them honest. Cons It balks when I try to schedule hourly workers more than 8 hours per day, especially when copying this week's schedule to next week. I'm sure I can configure it but I haven't spent the time. Review Source TR Tania R. office admin Civil Engineering Used the software for: 1-2 years ### "5 Stars for deputy" July 14, 2025 5.0 My overall experience is very positive and our bussines has now been using it for a while and will continue to use in the future Pros the ease of use. very easy for all my crew to use each day. love the pin drops so you can see where crew are clocking on and off Cons nothing, it is really easy for everyone to use and simply but yet great design. love it can say a bad thing about it Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing Deputy easy to use, cost efficent and employees can use anywhere Review Source JH Jenna H. Business Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great for scheduling but limited" April 22, 2025 4.0 Deputy is easy to use, you can cut/paste schedules, it has a cost analysis and easily integrates into an number of payroll systems. Would love if they built out the platform more though so they had chat etc. Pros Easy to schedule, people can confirm shifts, shows cost analysis. Cons Limited functionality - We use it for scheduling only. Although I see the have a new HR function. Other systems like Connecteam have more functions and are generally cheaper. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing Deputy We have been using Deputy but will transition now to Connecteam for price and additional functions Review Source JgC Joao gabriel C. Recepcionist Hospitality Used the software for: 6-12 months ### "Best software to organize your company!! highly recommend it" February 24, 2025 5.0 Before Deputies software, we were using 3 different software to have the same functions that we have with the Deputy, paying much more to have different things and not unified way of working. What I most like about it, it is the fact that it merges different function, it is very useful and incredible how it literality serves to different areas of my company from HR with the job descriptions to the managers to better understanding the time management and the scheduling of work. I really recommend it. Pros The software is amazing due to the amount of things you can do with it, from organize the company schedules - saving time and money and helping, until creating very efficient work schedule as much as time tracking and management help. Cons Until now my coworkers and I have no things to complain about it. Review Source RB Rajit B. Coaching Director Sports Used the software for: 2+ years ### "Deputy review" July 19, 2025 4.0 it was good, we enjoyed the platform and used it for many years, we stopped using it because of the price Pros the ease of scheduling was really good, creating simple shifts that were easy to read on the app was great Cons Didn't have a lot of features, also the recording of timesheets and overall hours was not the best we found Review Source AB Amile B. Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Useful for SMES like restaurants, Agencies, seller shops, Gyms etc." January 18, 2025 5.0 Deputy is very useful specially for business who has a casual employees, contractors or under agencies with shift to shift pay basis. You can manage your people wisely from the term itself, deputy rostering management. Pros Deputy links timesheets to payroll system. Also, you can keep track with lates, absences, time offs, and most importantly the timesheet approvals before finalising shifts for payroll. Cons I didn’t like the view of the scheduling if you have multiple locations or areas. But it’s very minimal. The prior view before the latest update was better in my own perspective. Also, I didn’t like the leave options available to manually input the times starts and ends, instead of just inputting the total hours of the day. Review Source SE Sean E. Client Services Manager Hospital & Health Care Used the software for: 2+ years ### "Deputy Review" May 12, 2025 5.0 Very happy with Deputy and it is invaluable for our organisation. Pros Very transparent and clear shift scheduling app. Provides both workers and clients a detailed overview of shifts that are booked in. The app is very user friendly. Easy to submit timesheets and view the details of each site. Cons Customer services can sometimes take a while to respond to you. Review Source IH Isabella H. Marketing Manager Retail Used the software for: 1-2 years ### "Deputy is user and mobile friendly!" August 26, 2025 5.0 Overall, the accessibility of the platform on my phone is what makes this app the best for me. I have recommended it in new jobs as well where they don't already use it. Pros It is user friendly, allows for accurate time tracking and also it is mobile friendly. I can easily clock on and off for shifts and communicate with my team. Cons Not the best for remote employees as the app is location-based. Can be tricky coordinating employees in different time zones. Review Source JN Josh N. Realtor Real Estate Used the software for: 1-2 years ### "Easy and reliable scheduling tool" November 7, 2024 5.0 Deputy has an insane amount of features that help with the management of a business, but we mostly use it for our schedules and shifts, which has worked amazingly because the platform allows you to work quickly and in a simplified manner. It has also helped us in decreasing our costs regarding wages because we are able to plan our shifts according to our sales and make sure that we are scheduling our staff in the right time. It has helped us improve our communication and it's an effective product to save time and approve simple things like day-off requests without directly communicating with a team leader. Pros Deputy is an intuitive tool and it's one of my favorites because it can build many schedules in a matter of minutes and not have you forget essential aspects like employee skills, costs, and locations. The platform is available to all our teams and that also means that when someone can't make it, another employee is able to immediately swap shifts with them without going through the process of making calls, but I'm also able to pick them based on skills. Deputy also considers the legal parameters and makes sure that everything is on the right track, taking in consideration paid breaks, vacation, and premium pay. Lastly, I like the recent addition of Artificial Intelligence into the schedule maker because it creates almost-perfect schedules with the right amount of members taking into account the costs associated. Cons My only issue with this software has got to be the mobile application, it has too many bugs and it's quite an inconvenience to use even though it should be useful for when we're not using our desktops. The app sometimes freezes randomly when using, especially when wanting to start a shift, and overall, it's a very slow app, when clicking on any function it will take ages to load the information, I wish this was improved as soon as possible because I want to be able to use the app without worrying. Review Source JM Jeremiah M. Chief of operation Security and Investigations Used the software for: 1-2 years ### "The best out there " May 22, 2025 5.0 Awesome great fantastic perfect I have no complaints at all . Please keep up the great work don’t change Pros Honestly everything I have no complaints at all it’s the best app I’ve ever used as an employee and admin Cons The cost a month , that’s all I can think of and that’s me grasping at straws. It’s really a great app Review Source LN Lori N. Owner Retail Used the software for: 1-2 years ### "All your scheduling needs in one place! " March 22, 2025 5.0 Overall, Deputy delivered everything they promised very well! Its the perfect app for streamlining team scheduling and keeping track of timesheets easily! Deputy saved me a ton of time with keeping track of scheduling needs, time off requests, and logging employee timecards! Pros Deputy is a great tool for communicating with your team and managing their scheduling and timesheets! Cons Deputy has limited features for the price when compared to other platforms in the same segment. Review Source JD Jackie D. Practice Manager Medical Practice Used the software for: 2+ years ### "Deputy is great for small business! " March 24, 2025 5.0 Used Deputy at my old practice and then onboarded with my practice. We love it overall. Pros So easy for both admin and for staff to use. It also seamlessly integrates with our payroll, Rippling. Cons Setting up PTO and other time off requests is clunky and not easy to intuitively review. Review Source DJ Derek J. Owner Recreational Facilities and Services Used the software for: 2+ years ### "One of the best Scheduling tools" November 1, 2024 5.0 This is a great tool for scheduling that prevents confusion and makes the workplace feel more fair and interconnected. Pros Deputy makes communication, scheduling, payroll budgeting, and so much more wicked easy! The mobile app and website allow for there to be no communication, and everyone has access anytime they need or want. Leave management is also a lot easier! Cons Sometimes the leave accrual can be a little difficult to set up properly, requiring some reconciliation between our payroll provider and it's figures. I wish they had a working integration with Paychex that didn't require paying Paychex. Some staff have difficulty receiving push notifications, but there are also texts and email notification, and the interface can be a little confusing for first time users. The automations for scheduling are difficult to set up and usually don't work with complex scheduling requirements. Review Source WO Wendy O. HR officer Banking Used the software for: Less than 6 months ### "Deputy Review " December 7, 2025 5.0 Overall great experience and our records where kept secured and the customer support was always available Pros Great value for money and the clock and times was very effective that it helps witn efficient time tracking Cons The employee management tool was a little too cumbersome and the user access was always breaking and needed regular fix Review Source AM Alexandra M. Director Hospitality Used the software for: 2+ years ### "Long term deputy user " December 17, 2024 5.0 Excellent. Had it for 6 years - wouldn’t use anything else Pros Easy scheduling Links to accounting Calculates sales vs staff time. Cons Holiday accruals don’t always match up and can be difficult to fix Review Source MN Miranda N. Patient Service Advocate Hospital & Health Care Used the software for: 1-2 years ### "Highly recommended, deputy is awesome for shift scheduling" February 1, 2025 5.0 I love that there is an app, very user friendly ! Pros I liked how the shifts are easy to pick up, and you can remove yourself from a shift with ease. Cons I have no complaints, I wish every company used Deputy. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.