# Page 22 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Deputy the right Time Tracking solution for you? Explore 768 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167811/Deputy/reviews

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Deputy

4.6 (768)

[View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/)

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Last updated March 13th, 2026

# Page 22 - Reviews of Deputy

## Showing most helpful reviews

Showing 526-550 of 768 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KB

Kyle B.  
Managing Director  
Events Services  
Used the software for: Less than 6 months

### "A Scheduling Dream"

November 28, 2017

4.0

Pros

This has given our company the ability to efficiently schedule and keep track of our sub contractors shifts, giving us more time to concentrate of expanding the business.

Cons

It is difficult to see the shift details of the shift you are currently working on. This has caused issues when contact details are stored in the shift details. Client to Supplier platform improvements would help. Our client needs to schedule multiple shifts as a request to one supplier. It has been difficult to do soo thus far.

Review Source

JN

Joel N.  
Data Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "Deputy Review"

May 31, 2019

4.0

There's so much flexibility in this app especially for employee shifts. You can manage scheduling with ease, track clocking in and out effectively and communicate to your staff in the event of changes.

Pros

An incredible tool that makes scheduling of staff a very simple task. It gives you amazing scheduling features that you can use from just about anywhere to schedule your staff. In addition, the clocking in and out works with geotag allowing your staff to access the tool remotely. It has a great communication platform useful for updates. Customer-service is excellent. If you're stuck anywhere, you can get assisted.

Cons

Android apps should be checked as iPhones app seem to work best.

Review Source

LW

Lisa W.  
Owner  
  
Used the software for: Less than 6 months

### "I am so impressed that Deputy totally replaces MS Excel as a staff scheduler. "

May 1, 2018

5.0

Pros

Deputy is easy and you would be surprised how quick it is to learn. Support is right behind you if needed and the staff have taken to using Deputy just as quick. The functions of unavailability to work, rolling schedules forward and approving hours just make it the 'bees knees'. Thank you Deputy developers for making such a great app.

Cons

Why I didn't hear or find out about this app sooner. I had to go and ask a womens business group on the chat forum and only one told me about Deputy.

Review Source

VR

Verified Reviewer  
Talent  
Management Consulting  
Used the software for: Less than 6 months

### "Easy!"

August 1, 2018

5.0

Pros

I love the ease of use for hourly people to submit information (time off etc). The phone application also has full functionality.

Cons

We had some set up snafus but they were on our end. Overall, highly recommend this product for those with hourly employees.

Review Source

MP

Mario P.  
Agent  
  
Used the software for: 6-12 months

### "I really like to use Deputy"

April 18, 2018

5.0

Pros

It was very easy, and very convenient. My employees found it very easy to use. I will use it again once we hire more hourly employees.

Review Source

CC

Cherelyn C.  
  
  
Used the software for:

### "Great for our team of 39 student staff"

April 11, 2017

5.0

We currently offer shifts on deputy to our 39 student staff - the students love that they can monitor this on their phones and find the system very easy to use. From a payroll point of view - the approved times are downloaded and the figures used directly to input into our salaries spreadsheet - again very easy to use. It is also very clear to see what timesheets still need to be signed off. I would definitely recommend using deputy especially if you have set shifts to fill but also ad hoc shifts can be set up very easily.

Review Source

Response from Deputy

April 11, 2017

Hi Cherelyn, Thanks for your awesome feedback! We love hearing that your student staff uses Deputy and enjoys our mobile apps. In addition, we're excited that the payroll integration features are helping you streamline your employee management processes! Feel free to reach out in the future and happy scheduling. - Team Deputy

EK

Eleanor K.  
  
  
Used the software for:

### "Sanity Saver"

November 4, 2016

5.0

This program has saved my sanity. I can now do up rosters and everyone knows what they are doing as soon as I publish the timesheets. The onus is on my staff to update the system on when they are not available for work, rather than me rostering them on and then them saying they can't work.

Pros

Can see everyone's details at the same time - the timesheet function saves me time and makes payments accurate (not adding time in my head :-)

Cons

Need a reliable internet connection which where our business is located is not always the case

Review Source

Response from Deputy

November 4, 2016

Eleanor, We LOVE hearing feedback like this! Thanks for sharing your positive experience, and we look forward to watching your business grow. Please don't hesitate to reach out if you ever have any questions! Enjoy your sanity & happy scheduling! Team Deputy

TI

Tierra I.  
Co-founder  
  
Used the software for: Less than 6 months

### "Deputy has offered us a simple, effective way to schedule, pay and manage our staff. It is excellent"

April 15, 2018

5.0

Pros

I love that is is simple to set up, easy to use (in general), and that the time sheet function and payroll function are seamless. It makes managing our small team possible.

Cons

Some of the functionality is a little wonky. Changing job types, for example, is hard to find and then there's not a lot of specialization once you do. Managing notifications is also problematic. My employees do not get notifications from the newsfeed and get too many notifications for clocking in.

Review Source

PM

Peter M.  
President  
Hospitality  
Used the software for: 1-2 years

### "good product"

February 13, 2019

4.0

Pros

easy of use to schedule and that they have an app for cell phones

Cons

early on work with integration with Payroll

Review Source

KA

Kalei A.  
Vice President  
  
Used the software for: Less than 6 months

### "Great experience"

April 18, 2018

5.0

Keeping track of the employees.

Pros

Easy to use. Setting up a schedule was very easy. Figuring out out what hours the employee's worked was easy to find.

Cons

Nothing.

Review Source

Stephen P.  
  
Internet  
Used the software for:

### "Deputy "

September 10, 2014

5.0

Great application and the customer service is fantastic.

Cons

Price is a little high but well worth it.

Review Source

MR

Méabh R.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Simple but effective, user-friendly with great support"

June 18, 2017

5.0

Our business is small, but has lots of different areas over two sites so it can be complicated to make rotas and keep track of hours. Deputy makes it super easy, and the app is simple to use so my staff is happy too.

Pros

It looks good, is easy for my staff to use, and has a very intuitive back-end. The customer support is exceptional - I requested a feature and they rolled it out in the following update.

Cons

There are a lot of notifications, but these are reasonably easy to turn on and off so it's not really a complaint!

Review Source

JM

Jake M.  
Training Manager  
Hospitality  
Used the software for: Less than 6 months

### "Great product and simple to use!"

December 1, 2017

5.0

Time efficiency savings. Productivity from managers has greatly increased because they are spending less time rostering employees. Communications to and between employees at different locations has been aided greatly as well.

Pros

Very easy to use. Can involve as many or as few decision makers in the scheduling process. A cost effective solution to our scheduling needs. Now our managers can manage!

Cons

Some of the graphics could be improved in terms of contrast between the individual locations on the scheduling page.

Review Source

AT

Anja T.  
Office Manager  
  
Used the software for: Less than 6 months

### "Always had great customer service."

April 17, 2018

4.0

Pros

Customer service was always immediate and super helpful and friendly. I was able to resolve all issues promptly with my representative. User friendly, made it easier to teach everyone in the office how to use it.

Cons

GPS tracker was a little off, overall didn't function properly with the business. We are an on-the-go business, no set times so staff had trouble remembering to log in. So really it wasn't an issue with Deputy itself, just with us using it properly.

Review Source

tR

tim R.  
VP Business Development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Extremely helpful in initial setup"

June 15, 2017

5.0

Simplified my schedule procedure

Pros

The program is very simple to use and is exactly what we needed to simplify our schedule !

Review Source

TA

Trevor A.  
Owner  
Veterinary  
Used the software for: 1-2 years

### "Much easier to use than other time and attendance tools"

April 17, 2018

5.0

Better communication with team about time and attendance and scheduling.

Pros

Excellent app for smart phones make it easy to communicate with team members and for them to communicate with each other.

Cons

Still growing. Adding features over time. Currently does not easily track time off and sync with payroll processing service.

Review Source

VR

Verified Reviewer  
Retail Manager Paris  
  
Used the software for:

### "DEPUTY"

November 20, 2014

5.0

Deputy is a program that is very easy to understand, implement in the daily routine at work and use. It has become easier to complete and to analyse the monthly schedules for staff and to quickly find available staff when needed. At the same time, it's easy to keep the employees updated on eventual changes due to the notification option. The interface is very simple and practical and gives a good overview. Since using it, it has become a real pleasure to make staff schedules.

Pros

Easy to understand/use, the application for smartphone, practical, possible to customize

Review Source

GS

Gui S.  
Bookkeeper  
Retail  
Used the software for: Less than 6 months

### "Great system. There's been a few setup issues to overcome but that's expected. Very good support."

July 24, 2018

4.0

Pros

1) Being able to export timesheets into my payroll software (MYOB AccountRight). 2) Being able to remotely see who's on shift and who isn't. 3) Being able to send staff communications for them to read at clock-on with read-receipt confirmation facilities.

Cons

Staff must have an active email address to use Deputy. This doesn't necessarily suit an older demographic. A "light" account for individuals using their mobile number would be an ideal solution.

Review Source

BD

BRENDA D.  
OWNER  
  
Used the software for: Less than 6 months

### "This app is certainly very easy to use. I am able to copy shifts and answer leave requests simply."

May 2, 2017

5.0

Pros

I love that my staff has this app on their phone. I no longer receive text messages regarding the schedule.

Cons

I do not have any cons regarding this app. I had a scheduling issue that customer service handled on their end and it was fixed the following day.

Review Source

LH

Louise H.  
Project Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Software not as sold"

February 25, 2020

1.0

really bad

Pros

It looks great to use on the literature, but the features dont work, and support promise to get back to us within 24-48 hours and they never get back to us - we feel like we have been sold a pup!

Cons

it doesn't work as per the literature or as sold

Review Source

AB

Alison B.  
Director  
Food & Beverages  
Used the software for: Less than 6 months

### "Excellent app that has saved me hours of work. "

June 21, 2018

5.0

It;s saved me loads of time.

Pros

It allows you to see if you have double booked someone. I have two branches with 28 staff so sometimes made the mistake of putting one person in both sites on the same day. Deputy prevents you doing this. It also highlights if a staff member is working too many hours each week.

Cons

The print out of the week's schedule is very small making it difficult to read at a glance. Other than that I can't think of any other cons.

Review Source

DF

Daniel F.  
Freelancer  
Information Technology and Services  
Used the software for: 6-12 months

### "Great app for Small Businesses "

January 7, 2017

4.0

Deputy has changed employee management at a client's restaurant. With a wide range of features available, it makes the life of the manager so much easier. With the ability for staff members to go onto their accounts and request leave has gotten rid of phone calls in the morning when their sick or want time off. Another great feature is the ability to write posts to the team and let them know about certain events and changes.

Review Source

Response from Deputy

April 27, 2017

Thanks for your awesome feedback Daniel! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Anne W.  
Attorney  
  
Used the software for:

### "Excellent Program"

November 6, 2015

5.0

I've been very happy with Deputy after switching from another product!

Review Source

BB

Brandy B.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### " Love Deputy Because it is easy to use and I can get the schedule done quickly. "

May 5, 2017

5.0

Being able to schedule with ease and it's not super expensive

Pros

The overall ease of this software is great. It is easy for me to make the schedule and is very easy for my employees to use

Cons

I wish I could approve leave requests from the app on my phone. I have to currently log into the laptop to do so.

Review Source

LB

Luke B.  
Health Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Cuts time on scheduling and has functions that help workflow. "

April 23, 2018

5.0

Pros

The best feature is when the software alerts other employees of an open shift. Other features that are good include the schedule copy over and porting the hours over to quick books.

Cons

I have has some issues with porting over the payroll hours to quickbooks. It sometimes does not work.

Review Source

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