# Page 23 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is Deputy the right Time Tracking solution for you? Explore 768 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167811/Deputy/reviews --- Deputy 4.6 (768) [View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 23 - Reviews of Deputy ## Showing most helpful reviews Showing 551-575 of 768 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AH Amy H. Captain Recreational Facilities and Services Used the software for: Less than 6 months ### "Welcome to the Future!" April 13, 2018 5.0 It helps us keep track of employee time and integrates with our payroll system! Pros This is the most amazing platform for time keeping. We use the Deputy Kiosk and love it! We love the scheduling features and how you can communicate with your crew in real time! It is so easy to use and it just super cool! Cons There is no way to customize roles. You can do it on the back end but it is a bit of a bear. I assume that it will be coming in a future upgrade though! Review Source AS Alan S. Unit Manager Hospitality Used the software for: Less than 6 months ### "As a new payroll/rostering system DEPUTY has, thus far, been a very user-friendly system to use" June 28, 2018 4.0 Quick & Easy to use; Accurate time management tool and data system. Pros Easy Access, user friendly and will be a valuable tool once we go 100% live. Learning was a lot easier than first anticipated and with an extra tutorial early in July, will feel even more confident and knowledgeable about this new tool and asset. Cons Haven't come across too many difficulties and, as we are still in the 'infancy' stage of implementation cannot expand further than that. Review Source LP Lee P. Business Development Manager Food & Beverages Used the software for: 1-2 years ### "I've tried many types of scheduling software and Deupty is by far the best" April 17, 2018 5.0 Able to see multiple locations that share employees, so we avoid conflicts in scheduling Pros Great for scheduling multiple roles and locations, like options for notifications (text, email, etc) Cons Cannot easily sync to other calendar (Outlook), would be nice to sync in real time/show canges in real time Review Source MA Michael A. Campground & Tours Manager Hospitality Used the software for: 1-2 years ### "Very easy to use and manage the hours of the employees. " May 14, 2017 4.0 Punctuality and employees not ripping off hours Pros I can contact all employees by SMS . I can also set tasks for the employees, they get the message about the task when the log on. Cons I can't put my team on one screen to see what the roster looks like, I need to scroll up and down too much. Review Source JB Jess B. Owner of Swell Lodge Used the software for: Less than 6 months ### "Loving it! " June 24, 2018 5.0 Pros The scheduling and ability to keep all our employee details in the one spot, the ability for our employees to log in and tell us their unavailability and leave. Has saved us so many hours of going backwards and forwards with our staff! The communication is easy between staff and notifications is awesome. Cons There are a few niche features we would like to see in the future but might only be related to our business needs. Review Source NW Nicole W. RN, IBCLC Hospital & Health Care Used the software for: Less than 6 months ### "Manager review" April 12, 2017 4.0 I love all the features, user friendly and great way to communicate with staff under the newsfeed. Approving timecards is much simpler for me now, compared to Kronos. One suggestion that I have shared is to have the option to view the monthly schedule by pay period in addition to the calendar view. Thanks! Pros user friendly, colorful Cons only a calendar view Review Source Response from Deputy April 13, 2017 Thanks for your awesome feedback Nicole! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy MB Marc B. Site Manager/Armed Guard Security and Investigations Used the software for: Less than 6 months ### "Love the scheduling functionality and the fact I can manipulate it on various platforms. " November 21, 2017 5.0 Mobility, and flexibility, can make adjustments on the fly from anywhere. Ease of use intuitive controls and customization. Notification feature works great and saves a lot of emails, phone calls, and text messages. Pros The ability to use on various platforms and the ability to edit on the go. Perfect fit for security company. Intuitive. Cons Cannot email schedule directly from program. News feeds slow to load and never show up in correct chronological order on mobile app. Review Source JT John T. Owner Education Management Used the software for: Less than 6 months ### "By Far The Best!" April 12, 2017 5.0 We tried out a lot of different scheduling software, and Deputy is by far the best. Price point is competitive, product is very solid, and the customer service is exceptional. Pros Customer Service, customisation, ease of use. Cons It does everything we asked of it. Review Source Response from Deputy April 12, 2017 Hey John, Thanks for your awesome feedback! We love hearing that you think we're "By Far the Best!" We look forward to helping your team of educators spend more time with students and less time on administrative work. Happy scheduling! - Team Deputy HD Hunter D. Location Manager Entertainment Used the software for: Less than 6 months ### "Absolute best program out there. " April 18, 2017 5.0 This is an ingenious program that makes schedule building and staff management as easy as possible. I don't have to be in the store running off a specific computer, I can do it on the road which takes the stress out of taking a few days off now and then. Pros The simplicity and features that I didn't know I needed! Cons No cons found yet! Review Source Response from Deputy April 27, 2017 Thanks for your awesome feedback Hunter! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy DB Daniel B. Go Aloft Supervisor Museums and Institutions Used the software for: Less than 6 months ### "Some much easier than what I was using before" May 1, 2018 5.0 making cover for shifts much quicker and easier Pros The ability for staff to find cover or swap shifts with ease. And the ability to sync the rota with your personal calendar. Cons I do not use the time sheet function but the system keeps telling me that I and my staff are running late. I have tried to turn it off but have been unsuccessful. The ability to customise the order in which staff are listed in schedule would be good. Review Source HH Hayley H. Director of Operations & HR Recreational Facilities and Services Used the software for: Less than 6 months ### "Fantastic value for money, functionality and applied use for a younger staff group." June 15, 2018 5.0 Devolved rota planning. Staff savings. Print savings paper less process. Pros Ease of use. Ability to create and edit rotas, track holiday across multiple employees. Record training completed by work areas. Communicate with staff on the newsfeed. Cons Changing employee pay mid pay period, having to unapprove timesheets and re approve to apply the correct pay rate. Pulling data out a little tricky if you dont want it into an HR package. Review Source PL Pauline L. Used the software for: ### "Clear, practical and easy to use" November 19, 2014 5.0 Since we started using Deputy it became much more easy to handle staff schedules and daily problems such as finding staff available when needed. The interface is intuitive and understandable for all. It allows to communicate any changing to the staff very quickly and easily thanks to notifications by mail, text or smartphone app. I definitely recommend it to any company looking for a great rostering system and willing to save time! Pros Easy to use. Practical. Being able to log in/out with smartphone application. Review Source sN sachi N. Director Used the software for: Less than 6 months ### "Customer support is very helpful" April 20, 2018 4.0 Pros I like it to make easy to schedule and easy to see the schedule. Most of the costumer service is very helpful. I don't necessary to remember a little detail to do somethings, but they are willing to help me. Cons It is not flexible to print out things such as the schedule or leave times. It also shows up wrong weekly total hours and hourly rate. Some times someone can not sign in and we don't know why. Review Source SB Sonja B. Cafe Owner Hospitality Used the software for: Less than 6 months ### "As a new owner operator, Deputy has been a great tool to ease the rostering nightmare!" December 12, 2017 5.0 rostering all in one place - removed my clunky old spread sheet! Pros easy to use, all information in one place. best feature is to see the cost of wages as a percentage of sales - really helps keep things in perspective when rostering. love that I can add specific information about a day - such as public holiday, local event etc. Cons I have to pay more for the timesheet function and as a new business, I just can't afford it. Review Source GM Gio M. CEO Information Technology and Services Used the software for: Less than 6 months ### "Best tool for employers" November 1, 2016 5.0 I've gone through a number of different programs for scheduling shifts and time management but I wasn't fully satisfied until I tried Deputy. It makes everything easier, mostly when you have to manage your staff from a different location. Plus the iPhone app works like a charm. Review Source Response from Deputy November 1, 2016 Hi Gio! Thanks so much for your awesome review of Deputy! We love hearing that our mobility features are helping you run your business better today. Feel free to reach out if you ever have any questions, and happy scheduling! Team Deputy John Stringer - B. Used the software for: Less than 6 months ### "Customer Support Excellence" October 27, 2016 5.0 I am trialing the software on behalf of a client and was fortunate to spend an hour being shown how to configure and manage the schedules that would suit my clients business operation. My experience with Ashwin was second-to-none - absolutely first class - thank you Ashwin. Review Source AG Amy G. Travel Agent (team leader) Retail Used the software for: Less than 6 months ### "Very user-friendly, easy to keep track of your hours." July 26, 2018 5.0 Easy way of keeping a precise eye on the hours worked. Pros It's very easy to use for everyone, easy to add hours and different departments. A good way to keep track of the hours you and your staff worked. Cons Nothing at the moment! Review Source SD Stephanie D. Assistant Manager Religious Institutions Used the software for: I used a free trial ### "Not what I needed but when I do..." February 22, 2019 5.0 Fantastic quality and service. Would happily use in future. Pros Very easy to use. Great tutorial Software. Cons Only con was all on me. I was looking for something more along the lines of patient or client scheduling software so this does not fit my need specifically. I loved the layout and ease of it and how it comes with employees already built in to fiddle with and learn the software rather than making you enter it all in yourself as someone new to the product. I was very impressed when rep called and asked if I had any questions or needed assistance. I was actually sad I had to say it was not what I needed. Review Source MC Mattia C. Marketing Analyst Entertainment Used the software for: 6-12 months ### "Deputy review" May 6, 2019 5.0 Pros Good customer service, very reactive in understanding if all your needs are satisfied. In general very useful to schedule your tasks in the best possible way Cons Maybe it’s just an impression but the iOS app seems quite better than the Android one Review Source GF Greg F. CEO Used the software for: Less than 6 months ### "Easy to use and implement." June 23, 2018 5.0 Pros It makes managing my employees schedules very easy, and I can do it all from my phone. It's easy to view weekly schedules, and make adjustments. The clock in feature is great, and allows me to track my employees even when I'm not at the location myself. Cons The only issue I've noticed so far is copying the schedule from week to week does have some functionality issues that create minor redundancies. Review Source FG Francesco G. Marketing Analyst Entertainment Used the software for: 6-12 months ### "Good tool for tracking " March 28, 2019 5.0 Pros It provides a simple way to review time spent on tasks. Very user friendly and easy to use Cons The iPad version needs some improvements. They should design an ad hoc version different from the laptop one Review Source VR Verified Reviewer oficial Construction Used the software for: Less than 6 months ### "es una excelente herramienta de programación y seguimiento del personal " September 12, 2023 4.0 Pros facilidad de uso , automatización de tarea , gestión de horario , comunicacion interna Cons problemas técnicos, es dificil de usar , limitaciones en la prsonalizacion Review Source GK Gene K. Founder/CEO Used the software for: Less than 6 months ### "Awesome" July 13, 2018 5.0 Pros Scheduling really intuitive. Also the notifications for staff are a great way to make sure they know they are working. Cons Wish there was a way to input more information for our staff to use this as more of a go to communication tool. We need more info to communicate for our events business and the tool allows for a place holder, but we still need to send out info. But we can live with this. Review Source MC Matthew C. Business Owner Hospitality Used the software for: Less than 6 months ### "Everything in the one place" October 24, 2016 5.0 Deputy gives us an effective communication tool along with scheduling to allow us and the team to work more efficiently Pros Ease of use Cons If you open on another device it opens on the week you viewed last instead of the current week Review Source AB Andrew B. Owner Hospitality Used the software for: Less than 6 months ### "Deputy has been a great asset for our team." November 17, 2017 5.0 Pros The ability for our people to clock in and out when there offsite working a job. Being able to see availability of workers on off days. Cons Not being ablet to see the entire schedule at once. We have multiple locations that work is performed and it would be better if they all could be viewed on one screen. Instead we have to click on each individual location to see whos working that day. Review Source Similar Products Featured