# Page 24 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 24 - Is Deputy the right Time Tracking solution for you? Explore 768 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167811/Deputy/reviews --- Deputy 4.6 (768) [View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 24 - Reviews of Deputy ## Showing most helpful reviews Showing 576-600 of 768 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Christina S. Office Manager Wine and Spirits Used the software for: Less than 6 months ### "Customer Service Available 24/7" April 19, 2017 5.0 I really enjoy that I can get an answer to my questions anytime - or at least try to. Most of my issues have been resolved just by utilizing the customer service chat through Deputy. I will continue to use this avenue of communication. Pros Easy to use, a lot of different uses to this as well Review Source Response from Deputy April 27, 2017 Thanks for your awesome feedback Christina! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy LC Leo C. Head of Customer Operations Used the software for: Less than 6 months ### "It has been a huge improvement from previous tools but is not always easy to navigate ." November 17, 2017 4.0 Pros The great transition between desktop and mobile app. This gives the team good exposure on their schedule although they can struggle to find who has done previous shifts in the past. Cons The only way to see individual unavailability is to go into their profile which is a tedious process. Its not possible to click on the day and have this information when you are creating a shift. Review Source RJ Ramon J. Unit Manager Hospitality Used the software for: Less than 6 months ### "Compass Group NZ Ltd system" July 23, 2018 5.0 Access to a modern and agile time and attendance system. Pros Awesome time saving system that has really modernised our business. Really looking forward to using it more & what it will do to help increase efficiencies in my business unit. Cons Compass Group NZ Ltd have not released to us the whole package to make us really agile. The package we have is still awesome and better than what we have. Review Source KJ Kelly J. Accountant Used the software for: Less than 6 months ### "really good" May 1, 2018 5.0 Pros Job costing, it is really effective for booking in to our system. Also, we are using News feeds quite often when we sharing whole site souring materials and extra staff members. Cons Adding entire jobs to employee easliy.. not one by one. We are construction industry with multiple work sites, but when new employee came, it is time consuming for allocate all jobs to one emplyee. Review Source jP jessika P. warehouse manager Food & Beverages Used the software for: Less than 6 months ### "Easy-to-use software" November 22, 2016 5.0 Easy to track your working hours , list your tasts, share messages, etc. I have it on my Samsung Note 4, and it is working great! Pros I can use it on my cell phone an enter my working hours, where I am working (away or not), etc. I can add comments . Alerts when something seems odd with times entered Cons If I forgot to enter my shift, I can add it at night but I made a few mistakes by selecting AM or PM. Review Source JM James M. Director Used the software for: Less than 6 months ### "simple and easy to use" November 28, 2017 4.0 Pros Ease of adding in shifts, the way it looks. forwarding the locations and shifts directly to the engineers via push notification is cool Cons Locations - when you add a location and you have many of them it comes up with a code on the shifts, its difficult to work out which site is which when you have 20+ of them shifts don't all show up in the app for all locations Review Source CC Chelsea C. Senior Accounting Manager Human Resources Used the software for: Less than 6 months ### "Simple and Cheap" March 2, 2021 4.0 We are only using this software for time tracking (not scheduling) and we have a small set of folks that need to track their hours, so this was perfect for us at $2.50/user/month Pros This app is fairly inexpensive in comparison to other time tracking software for the basics. They do have other features, our team just did not need them. It gets the job done for tracking our hourly employees across the US and syncs easily to our Payroll software, Rippling. Cons You have to pay for admins, managers or approvers even if they are not tracking their own hours. Review Source CR Christian R. Owner Food & Beverages Used the software for: Less than 6 months ### "Great software " April 17, 2017 5.0 I've had a great experience and it's easy to use All my staff are happy to use it and they Receive email messages and notifications on there phone which is great Pros Easy to use Cons The price is a bit high when you have a lot of employees Review Source Response from Deputy April 20, 2017 Thanks for your awesome feedback Christian! We love hearing our customers share success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy SK Steven K. System Admin Used the software for: Less than 6 months ### "Excellent product! Easy to use! Great support!" December 12, 2017 5.0 Has not only saved time with scheduling and payroll, but has provided greater insight and centralized communication with our workforce. Pros The product, both mobile and web, is intuitive, easy to use and is supported by 24/7 online experts. Cons Although the mobile app is effective and easy to use, it doesn't quite have all of the administrative functionality that exists within the web app. Review Source SSC Su San C. HR Business Partner (Recruitment and Resourcing) Health, Wellness and Fitness Used the software for: Less than 6 months ### "Overall good" November 30, 2017 4.0 Saving time on filling shifts and getting quick responses Pros Sending out open shifts to staff and the quick response and notification alerts Cons Cancelling shifts and the system not sending a notification out to staff. System administrator not able to view all notifications. Review Source AP Amanda P. Manager Restaurants Used the software for: Less than 6 months ### "Super easy to use, also it's very useful and employees are very happy with it." May 17, 2017 5.0 I have more free time and the employees don't make mistakes anymore. Pros I like the fact that the employees can see them shift just by the phone and the app add it to the calendary. The communication also improved. Cons The smart way that the system memorizes my shifts and also blocks the day when someone asked for holidays. Like this I don't make mistakes anymore. Review Source DP Dan P. Used the software for: ### "Super helpful platform" November 21, 2016 5.0 I was intimidated by using the scheduling feature and initially planned on just using the time tracking. Once deputy imported my spreadsheet schedule into the web, I was sold on the benefits of using the schedule in addition to the time tracking. For someone like myself who struggles with scheduling, deputy makes it so much easier, and it allows my employees to always have the same, current schedule so that we are all on the same page. It also saves me so much time when i need to approve time sheets. Being able to view actual hours v scheduled hours in the same pane makes approving hours a breeze. And exporting hours into my payroll program directly also saves time. Thanks deputy. Review Source RS Rebecca S. Senior Interpreter Used the software for: ### "Makes Life Easier" April 22, 2016 5.0 This program makes scheduling a breeze. I have over 100 staff members working in over 40 positions and the drag-and-drop aspect, along with the ability to pre-set parameters for shifts, makes scheduling so easy. I like being able to see the holes in my schedule as well as highlighting each person to see when and where I've got them working. Being able to see their currently scheduled hours at a glance is wonderful as well. Using this system has put me a week ahead of our typical time-line for creating the summer schedule, when we were doing it on an Excel spreadsheet, and that's with spending HALF the time on it! I'm thrilled, my boss is thrilled - overall, a fantastic system to use. Review Source XP Xhemile P. Event & Sales Manager Events Services Used the software for: Less than 6 months ### "Love using Deputy. It's easy and great in terms of communicating with our staff regarding shifts." April 17, 2018 4.0 Pros Easy to use and make time sheets and payroll a lot easier to manage. Communication with customer support is fast and efficient. We are able to track clock in / out times for our employees a lot better since using Deputy. Cons Sometimes the location is not accurate and the software does not allow you to pre-set daily rates (ie. for travel) .. Review Source EB Erica B. Marketing Coordinator/ Facility Director Entertainment Used the software for: Less than 6 months ### "New user, wish there were larger pasting options (I have 200 employed, creating each shift =pain)" December 19, 2017 4.0 easily connected to employees Pros the Contact feature. I can select the employee and then contact them directly as needed. Great for multiple facility use. Cons I want ability to post numerous amounts of same shift repeatedly in a few steps, not having to copy and paste for each day, maybe I can choose shifts to copy as well as multiple days of the week. Review Source CT Christian T. Owner Sementes123 Education Management Used the software for: Less than 6 months ### "It just solves the issue" April 13, 2018 5.0 It solves team management shifts, and saves lots of time. Pros Direct solution, excellent Customer Support, friendly view, really saves your time management on running a team schedule. Cons Tasks management are really bellow the average. And when you change a shift the program could ask if the same change should apply to future shifts on the same date and time Review Source MR Mark R. Operations Manager Used the software for: 6-12 months ### "We use Deputy for scheduling all of our temp labor. So far, so good." April 17, 2018 4.0 Pros Super simple to use. Functionality is above fair. Price point is reasonable. There are some improvements that need to be made. Cons \- Can't copy shift from day to day? Why not? - Schedule printout is microscopic. Why? Could really do without the endless running dialog boxes that appear to tell me a bunch of stuff that's not really useful. Review Source NF Naomi F. Store Manager Hospitality Used the software for: Less than 6 months ### "Makes life easier" April 18, 2017 4.0 Great Product that with correct use makes everything really simple and streamlined, from rostering to payroll. Pros Streamlines everything and is simple and easy for employees to use as well Cons Tablet useage is a little harder. Review Source Response from Deputy April 27, 2017 Thanks for your awesome feedback Naomi! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy MC Marie C. CEO Hospital & Health Care Used the software for: Less than 6 months ### "This software has proved very time saving for our company" April 17, 2018 5.0 Time saving, transparency of which staff worked Pros The deputy software is easy to use and the ability to quickly send notifications for vacant shifts has proved very time saving for staff Cons This con may be related to lack of knowledge but sometimes staff who are already working can pick up a vacant shift which has caused a few glitches our rostering Review Source EB Elissa B. Consultant Publishing Used the software for: I used a free trial ### "Robust employee scheduling" March 17, 2019 4.0 A very, very good time scheduling tool, but our tiny team needed something simpler and cheaper. Pros Deputy offers a TON of time organization features and would be a great attendance/scheduling tool for many companies. Cons Ultimately, Deputy wasn't right for our very small team because we just needed a clock in/out tool for 2-3 contractors. Features like geodetection and face recognition were super cool, but not needed for our remote team. We also didn't need the scheduling or break planning features, since contractors work on their own schedule. Review Source AL Amy L. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "We have been using Deputy for almost a year. It is super user friendly both for the mgr & workers" April 17, 2018 5.0 Easy scheduling - great visibility for workers Pros Easy to use, intuitive, reasonably priced, good tool for communicating, easy for workers to put shifts out for grabs, easy to schedule unavailability, nice dashboard. Cons I have had some difficulty getting it to transfer directly to my QB online account - but that may be user error on my part. Review Source KB Kathy B. Store Manager Retail Used the software for: Less than 6 months ### "Deputy has really changed our scheduling efforts for the better!!" April 17, 2018 5.0 Time Saved on scheduling. Employee ownership of schedules. and easy communications with the news feed. Pros Easy scheduling and communication between staff. I like that the employees can take ownership of getting their shifts cover and swapping them out. Cons If you accidentally delete on the scheduled shift instead of "X" closing out you have lost the shift. Review Source KS Kait S. Used the software for: ### "Deputy is a great scheduler!" April 18, 2017 5.0 Deputy is great! It makes scheduling and communicating with my staff super easy. I only have two (minor) complaints. One is, the deputy team doesn't always take the time to understand what Im asking. They copy and paste answers that are similar to what I need to know, but not exactly what I am looking for. The second is there is not an option to organize exported timesheets by last name. Pros its ease of use Cons lack of ability of organization of people by last name Review Source Response from Deputy April 27, 2017 Thanks for your awesome feedback Kait! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy AT Alletta T. owner Retail Used the software for: 6-12 months ### "Super helpful!" February 7, 2017 5.0 As a new business owner, Deputy has helped keep my employees organized and made payroll a breeze. With such a steep learning curve when opening a business, it was nice to have Deputy to simplify having employees. Pros Ease of use, keeping track of payroll, allowing employees to mark off days they can't work Cons The iPad version does not let me do everything that you can do online Review Source NW Nick W. Facility Manager Education Management Used the software for: Less than 6 months ### "Ease and Simple" April 17, 2017 5.0 Great function, great UI. Easy to set up. Fantastic customer support. Smart phone app is a god send as are shift notifications. Love it. Pros Easy to navigate software Cons Schedule page is a little cluttered Review Source Response from Deputy April 20, 2017 Thanks for your awesome feedback Nick! We love hearing our customers share success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy Similar Products Featured