# Page 25 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is Deputy the right Time Tracking solution for you? Explore 768 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167811/Deputy/reviews --- Deputy 4.6 (768) [View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 25 - Reviews of Deputy ## Showing most helpful reviews Showing 601-625 of 768 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DW Denise W. Payroll Administrator Used the software for: Less than 6 months ### "Overall it's useful and good" November 17, 2017 5.0 Pros The import and export function are good. It can also be linked with other software. Straight forward to use, and very easy to access the customer support, no manual needed. Cons functions like leave type, public holiday, pay code, etc are quite standardised, not very specialised for New Zealand scheduling/payroll rules. Review Source NS Nicholas S. Director of Operations Aviation & Aerospace Used the software for: Less than 6 months ### "Deputy has made my scheduling problems a thing of the past" April 17, 2018 5.0 Streamlined scheduling and schedule planning. Easy to understand shift planning at a glance on your smart phone. Pros I love the fact that all of my employees have an app on their phone that they can pull up their schedule at any time. Cons No Cons to speak of with this software. I have more problems with my employees than I do with the Deputy Software. Review Source MO Mitch O. Owner Hospitality Used the software for: Less than 6 months ### "Quick to setup and easy to use!" April 13, 2017 5.0 Great App! I wish there was a little more functionality from the app side on the admin level. Over all this has made scheduling easy! Pros App Cons Restrictions within the App for scheduling. Review Source Response from Deputy April 13, 2017 Thanks for your awesome feedback Mitch! We love hearing that our app is making scheduling easier for our customers. Never hesitate to reach out to our team for help in the future and happy scheduling! - Team Deputy MW Melanie W. Manager Medical Practice Used the software for: Less than 6 months ### "Wonderful " July 9, 2018 5.0 Ease in scheduling a lot of employees at once. Pros Ease of scheduling large amounts of employees and pleasant to look at. I like that it alerts me when a team member is late. Cons Not taking into consideration the lunch scheduled in overall time. Sometimes it appears and employee is going into overtime when in actuality they are not. Review Source NG Nick G. Location Manager Used the software for: 6-12 months ### "Deputy makes scheduling super easy and intuitive" April 13, 2018 5.0 Pros It allows me to see multiple locations at once and access scheduling needs. The reports that come through are also wildly helpful in forecasting weekly needs. Cons We are a service company and I havent found a good way to put our sales into this software so I have to run side analysis in addition to the reports provided. Review Source TC Toni C. Administration Manager Food & Beverages Used the software for: 6-12 months ### "Deputy - Myob" April 18, 2017 4.0 Very easy to use, great for notifying staff members. Great scheduling/roster features. Very good and easy for staff to use (clocking on and off) Very easy to approve and export , to MYOB . Pros Ease of use Cons Can't really say Review Source Response from Deputy April 27, 2017 Thanks for your awesome feedback Toni! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy HO Heidi O. Office Manager Consumer Services Used the software for: Less than 6 months ### "Easy to use" April 17, 2018 5.0 Easy timekeeping and communication. Pros I like the dashboard to be able to communicate to the employees and the additional task lists help for tracking. Cons I dislike how the tasks pop up in a separate window and they are listed all together. It would be nice if you could see a separate list for each person tasks are assigned to. Review Source NS Noelle S. President Real Estate Used the software for: Less than 6 months ### "Excellent service and five star customer service!" October 28, 2016 5.0 Deputy has been the best in delivering their promises. Their interface is amazing and simple to use. Each and every person cares about your company and focused on how they can assist you. My company is seasonal, but I will without a doubt come back to Deputy. They make it easy to pick up wherr you left off. Thank you Deputy for being a part of my team. Hands down, Deputy is the best. Pros Ease of use Cons N/A Review Source RM Robert M. Store Manager Hospitality Used the software for: Less than 6 months ### "Very user-friendly" November 16, 2017 5.0 Saves a lot of time managing rosters. Saves money by allowing staff to clock off early. very easy to use . Pros It saves so much time compared to our previous methods. Allowing staff to manage their own shift swaps is great. Cons Not being able to approve leave requests on the mobile app. It's only a small niggle, the rest of the app is brilliant Review Source JC Jennifer C. Director Used the software for: Less than 6 months ### "Very easy to access and use whilst out of office" July 5, 2018 5.0 Easy of tracking staff and applying rosters. Thankx Pros Great App to move around in. Great colors, bright app and adaptable. My basic computer still work OK with this system. Cons Would like to be able to access more info on my phone. Limit info in some sections. Would like a free phone contact to be able to chat to someone at times Review Source CM Craig M. Business Manager Veterinary Used the software for: Less than 6 months ### "New user but software is easy to pick up" April 17, 2018 4.0 Ease of use and flexibility. Pros The ease of use and the backup support. Support is available just by sending an online message. Usually someone gets back to you within 5 minutes. Cons I find the integration to Xero to be a bit of a pain at times but I think this could be more to do with the rigidity of Xero rather than Deputy Review Source MH Myjalessa H. Retail Operations Manager Retail Used the software for: Less than 6 months ### "Simply simple!" November 17, 2017 5.0 I can log into the system and know what team member is in what store at what time. Pros I can process this from home, the office, or out and about on my phone. It keeps track of the shift expenses and team member availability. Cons Someone didn't put us onto this years ago. We could have done away with the archaic system that we did have. Review Source JJ Jennifer J. Administrative Assistant Construction Used the software for: Less than 6 months ### "EXCELLENT CUSTOMER SERVICE" December 13, 2017 5.0 It is very helpful in completing an accurate pay roll Pros The customer service is by far the best I've encountered. I have used the chat option many times and the tech support is awesome. Cons Some of the features are not easy to find and sometimes I need to reach out to tech support. However the tech support team is very helpful Review Source MP Maria P. Used the software for: 1-2 years ### "null" October 31, 2016 4.0 Review Source JT Jason T. Founder Computer Software Used the software for: 1-2 years ### "null" December 15, 2015 5.0 Review Source SR Stephen R. Used the software for: ### "Excellent product that has made a real difference to our business" November 3, 2016 5.0 Really happy with Deputy and the amount of time and money it has saved our organisation. Our writing and managing rotas for casual staff is much easier, we have saved a lot of hours inputting and checking payroll data and our staff are all happy to use it to swap/offer shifts amongst themselves and communicate through the message board. The support team are very helpful and answer queries quickly and efficiently. We have only been using Deputy for 3 months so can't comment yet on how they handle customer feedback, but if future updates include features that I don't imagine I am the only business asking for, then I'll be even happier. Review Source EP Erin P. Technology Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Very Efficient Scheduling Tool" November 22, 2017 5.0 A lot of time and energy saved scheduling employees. Pros The ease of entering and managing schedules across multiple locations. Also I like that it sorts out who has appropriate qualifications for different jobs. Cons I cannot show my employees tentative schedules, as it makes it easier for them to plan their personal lives. Review Source GD Garry D. Owner Used the software for: ### "Vital Tool" November 7, 2015 5.0 Creating rosters and keeping track of employees shift hours and unavailability was a task I dreaded more than anything in my business. When I discovered Deputy it was such a relief and my time building rosters has been cut to a fraction and is so straightforward to use. It also gives me very useful data, is so easy to make shift/staff alterations. Deputy makes it so simple to communicate with our staff and they love using it. It makes them feel very included in the business. Deputy has become a vital tool in the running of our business. Although it is fairly easy to set up and function, any difficulties are promptly met and answered. Review Source GC Graeme C. Consumer Sales Manager Food & Beverages Used the software for: Less than 6 months ### "Reliable, easy service! " July 30, 2018 5.0 Easier to organise staff members and include small bits of communication if required. Pros All the built in functionality, such as - allowing you to see total labour cost for the week, unavailability and leave features. Cons None to mention. Although, a short training video etc. for new staff may be useful for the non-tech savvy. Review Source MT Michelle T. HR Manager Hospitality Used the software for: 6-12 months ### "Deputy deserves a Star" December 13, 2018 5.0 Pros Software is very intuitive. Easy and quick to use infact deputy is so much more to offer like scheduling employees time and attendance made sooo easy. Cons Having difficulty with the settings , I need to put it onebyone instead of default settings must be applied. Or maybe it’s just for security purposes. Review Source OV Oliver V. Operations Manager Used the software for: ### "Logical and reliable, very good! " April 14, 2016 5.0 When my boss announced that we would use an electronic app to do rostering I was distraught , I didn't want to learn a new system ! Why reinvent the wheel !! But he is the boss right ! So, we did it , and , it's been a real eye opener ! The software is so user friendly and easy to use ! What a pleasure , I'd never look back to that old excel spread sheet with all the rows of colors and so on ... And Even better - I've found that the staff actually love it too ... It's like Facebook just for our company . We can post about our achievements at work without looking like nerds on our real Facebook lol Awesome app - try it ! Review Source CG Clifford G. Owner Used the software for: Less than 6 months ### "Very good experience. Much more you can do than with other software" April 23, 2018 5.0 Pros Lots of features for your money Easily schedule week after week. Even has the ability to auto schedule your teams based on their availability and your hours of operation Cons Not as intuitive as when I work however the price and features offered are excellent. I wish it was a little bit faster as well Review Source MC Melissa C. Sr. Survey Methodologist Used the software for: Less than 6 months ### "Has helped us to organize, mobilize, and retain staff" April 19, 2018 5.0 Pros Mobile app makes scheduling easy; ability to assign different roles; ability to have staff choose their own schedules. Cons System keeps prompting my employees to sign in, and marking them as "late" to their shift, even though we are not using this function; would be nice if we could customize it more. Review Source AD Amir D. Worker Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "DEP review" May 25, 2021 4.0 Pros The user interface and how easy the software is Cons Sometimes support take a little more time to get back Review Source SJ Sarah J. Director Used the software for: Less than 6 months ### "Relatively new to Deputy, so far so good" November 27, 2017 4.0 Pros Easy to use. Simple to prepare and alter rosters and fill shifts at short notice. Can quickly teach someone else to use the software. Cons That to print rosters you need to change the format and program to print them. That you can't alter employees information, they need to do it themselves. Review Source Similar Products Featured