# Page 3 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Deputy the right Time Tracking solution for you? Explore 772 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167811/Deputy/reviews --- Deputy 4.6 (772) [View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Deputy ## Showing most helpful reviews Showing 51-75 of 772 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Radha S. Legal Assistant Legal Services Used the software for: Less than 6 months ### "A Strong App for Shift and Time Management" April 20, 2026 5.0 My overall experience with Deputy was good. The app offers strong functionality for scheduling, timekeeping, and staff management. While there was a learning curve at first, it performed well once set up and in regular use. Pros I liked how user‑friendly the Deputy app is. It made scheduling, clock‑ins, and team communication easy to manage, and the real‑time updates were especially helpful. Cons At times, the app could feel a bit complex for simple tasks, and some features required extra steps. It took a bit of time to fully get comfortable with all the functionality. Review Source AB Aanchal B. Sales Associate Photography Used the software for: 2+ years ### "A 360 app for managing workforce with some bugs" November 2, 2024 3.0 The app is easy to use and helpful but the bugs needs to be addressed. Pros The news feed feature in deputy is very helpful and this is an innovative idea for a time tracking app. Cons There are a lot of bugs in the app. 1. In the ‘people’ section, not everyone in the organisation shows up. There is no filter there, just randomly some of the staff doesn’t show up in the list. 2. It some times calculates the time of the shift incorrectly. Review Source JL Janne L. Finance and Commerce Leisure, Travel & Tourism Used the software for: 1-2 years ### "team organization" October 22, 2024 4.0 It makes it easy to see the shift schedule from the application and thus have a clearer and more detailed work organization Pros I find it a very useful platform where you can see the scheduled shifts and work schedules where you can have a perfect organization of time in the teams having the adequate control for the programming and assistance. The schedule can be viewed a month in advance and it also satisfies me to be able to organize myself in my other tasks and not cross times with my work Cons I like it and I find it useful, nothing has failed me since its installation Review Source MC Michael C. Driller Construction Used the software for: 2+ years ### "Deputy review" December 20, 2024 5.0 Pros Easy to use, clear layout. Regularly updated Cons Deputy lacks some aspects within my industry that other apps have Review Source AE Amrith E. Presenter Education Management Used the software for: 1-2 years ### "Flexible and easy shift coverage at its best" February 11, 2025 5.0 Smooth, easy to navigate, and a good broad view to help with scheduling Pros Great for managing work schedule and appointments Cons No cons to be honest, did everything it needed to really well Review Source PS Pawel S. Head of Retail Retail Used the software for: Less than 6 months ### "Solid choice for scheduling staff" December 15, 2024 4.0 Overall the software worked fine and the team got used to it quite quickly Pros The UI seems to be quite good and the core functions are working fine. Cons I think some functionality could be improved Switched from [Rotageek](https://www.capterra.com/p/162513/RotaGeek/) Price was the key factor but also similar features Review Source LH Lucy H. hr Public Relations and Communications Used the software for: 6-12 months ### "Deputy is good for small organisations with multiple departments " May 13, 2025 4.0 Very good app, staff love the clock in and out feature, Back office flows nicely, links great with payroll Pros Great to keep track of shifts user friendly Use of standard rota Cons Can sometimes be slow. rotas can sometimes look messy Review Source AN Ayishatu N. Community Engagement manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Good for startups " October 16, 2024 5.0 it was great, but all that needs to change is the save feature Pros Loved the group chat feature so we could communicate before adding shifts Cons Very hard to create schedule without wiping the previous version Switched from [Sling](https://www.capterra.com/p/142542/Sling/) it was not scaleable with the growth of company Review Source SB Sue B. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Cross it off your list of potential payroll providers" August 31, 2024 1.0 Woeful. Save yourself the time and trouble and pick something else - Keypay is a great option and probably the next option for us. Pros Coloured locations and tracking code integration into Xero Cons Customer service canned responses SCHADS Interpretation that is different to the award Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it So many inconsistencies in the product and they don't care Switched from [Tanda](https://www.capterra.com/p/143817/Tanda/) Tanda did not work consistently and was a pain for staff to use. Review Source CS Carlos S. Director Warehousing Used the software for: 1-2 years ### "Good Tool for Shift Management " November 10, 2024 4.0 Pros Time management for shift, news feed for internal communications and ease of shift set ups. Easy to use phone app for leaders and team members. Cons Integration with other tools , need to manually cancel shift to not accrue points Review Source Jordan G. Host Health, Wellness and Fitness Used the software for: 1-2 years ### "Great, user-friendly product!" September 23, 2024 5.0 Pros It's super easy to pick up shifts, offer shifts, an see who is working. Very intuitive and easy to use. Cons Honestly, nothing I don't like. Maybe a few minor features to add such as being able to message coworkers, but overall no complaints. Review Source DR Desi R. Financial Broker Financial Services Used the software for: 1-2 years ### "Deputy Review" October 10, 2024 5.0 Pros you can chat, schedule, and company blast if you need to Cons when some people dont respond and or the app may just simply need to be updated for bugs Review Source VO Vera O. Student E-Learning Used the software for: Less than 6 months ### "Deputy average performance " December 19, 2024 5.0 Somewhat satisfactory performance as not every need was met. Pros Ability to see my rota and who’s on shift with me. Cons Difficulty putting in holidays on the app. Review Source GM Gina M. CEO Hospital & Health Care Used the software for: 6-12 months ### "Great for freelance work " August 5, 2024 5.0 I use this for my freelance position and it helps me manage out everything for my month Pros I get the sheets very fast and easy to understand Cons When you first start using it it’s seems very overwhelming Review Source Anthony R. finance and international business Food & Beverages Used the software for: 1-2 years ### "allows for more accomplished work" June 27, 2024 5.0 It allows me to have order and coordination in all my work, using this platform I do not have to move to others causing confusion Pros It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning, its system is very easy to use and that has allowed me to have a more professional development in my area by presenting projects in the estimated times with on-time monitoring real where I can have control of the evolution and update. and also helps me with the coordination of schedules, shifts and total hours worked Cons It has been completely to my liking and there are no bad dislikes or bad flaws, I like everything and I feel happy using it Review Source UC Utsav C. Head Chef Hospitality Used the software for: 2+ years ### "Love it. Great Product. Highly Recommended. " May 19, 2023 5.0 Pros I have to create rosters, manage timesheets, monitor lot of activities including labour percentages and all and deputy provides such an easy and user friendly way of doing all that I do. Copying and pasting shifts is a joy. Overall user experience is great for me. Cons Not that I remember in specific. However, total labour cost tracking mechanism like Employment Hero's would be a plus. Switched from [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Employment hero was too messed up, not clean interface, no copy paste options for schedules. Review Source Jessica R. Human Resources Specialist Hospital & Health Care Used the software for: 1-2 years ### "Deputy facilitates employee scheduling" September 12, 2023 4.0 Having a nearby application that makes use of our technology makes it all the more valuable. In particular, the team's knowledge opportunities for Vice customers are fantastic. I consider the time and effort invested learning and mastering Deputy to be worthwhile, even if I am already an advanced user. Pros Other scheduling tools I've tried were either impractical or too difficult to learn and utilize. Deputy is the best scheduling software I have used, and I have tried a few. It's easy to get the hang of, navigate, and succeed in. Cons Turns off the door/window alarm. This quality is unnecessary, and the numerous safety precautions might be frustrating. Alter the range of colors available inside the span. The app's request and route customization features are user-friendly. Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Deputy is a useful tool for our team. I've integrated Deputy into our two businesses and now can't imagine life without it. It helps us coordinate our schedules and time off requests, as well as our finances and internal communications. Review Source GH Greg H. Managing Director Construction Used the software for: 6-12 months ### "Recommended, but not for everyone." May 2, 2023 4.0 It did improve our capacity to track where and when our workers were and how our costs should be distributed along our projects. In other words, it has been a good tool to admin/track/adjust our efficiency. Pros Deputy helps to accurately schedule workers and track their time. This helps the administration to check the efficiency and efficacy as most of the time, laboring hours can go out of hand. Cons Although Deputy helps with scheduling and hours tracking, as an admin user it does demand a lot of time toschedule, set tasks for workers, approve timesheets, adjust or modify. Review Source HT Heather T. Company Director Food & Beverages Used the software for: 2+ years ### "Deputy Helped us to go Paperless " September 26, 2022 5.0 Since implementing deputy payroll is more accurate, we save at least 35 hours of manual labour per week and we use 65% less paper. Pros Ease of use and security for each member of staff. With the addition of the onboarding facility Deputy has become a vital part of our operation. Cons I wish the scheduling facility was easier to use on a mobile or tablet. As I spend most of my life on the move this would be perfect. Alternatives considered [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) Reason for choosing Deputy Deputy customer service, cost, functionality and security features. Review Source TO Trent O. Director Security and Investigations Used the software for: 2+ years ### "Deceptive conduct " June 22, 2023 1.0 Support team use email only. Most support issues are flicked back to the help videos and everything else you are told "we'll request this feature be added". It never is Pros Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software. Cons Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software. Review Source Lillian G. Human Resources Generalist Hospital & Health Care Used the software for: 2+ years ### "Staff adore Deputy's reduced office time!" March 14, 2023 4.0 Because it is hosted on the cloud, managers can use it from any location with an internet connection. ADP's timekeeping module makes it difficult to adjust shifts when workers are asked to report earlier or stay later for work. Pros Provides access to shift scheduling, staff attendance and punctuality records, and time off analysis reports for management. Unlike ADP's time tracking module, we don't add pay rates in Deputy so managers can utilize it without accessing confidential information. Cons Given that we have many offices in each state, and that our employees often split their time between offices in different states, keeping track of everyone's whereabouts may be a bit of a challenge. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) I like that the iPad can be used in a variety of ways by different employees, is inexpensive, and requires less upkeep than a traditional "timeclock" gadget. The alert system for instant messages needs some work. Review Source GT Grace T. Copyed Publishing Used the software for: I used a free trial ### "Rostering by AI" February 18, 2022 4.0 Definitely would recommend this for companies that have shift work. The fee is not that expensive especially if it replaces an admin or HR person toiling over complicated rosters for days on end. Pros I felt it was important that our company, or at least my department, moved into the 21st century. We had highly paid managers AND an admin person wasting an entire day or more doing a roster for 10-person teams each month. I tinkered around with it, putting in preferred shifts for each staffer, which busy days in the week we needed more staff, their off day preferences, the minimum amount of time between shifts, how many days a month some of the contract staff worked, etc, then let Deputy do its AI thing and automatically come up with a proposed roster. You can run it a few times to come up with different schedules, if the first time doesn't look ideal. Then it can be exported IIRC (or copied and pasted) including to excel (because "that's how we do things here" — people were just more used to viewing their roster on a spreadsheet, sigh). The best part is, once you set most of the parameters, subsequent rostering is a breeze. Users can log in to put in their own leave dates ahead of time. IIRC they can also request among each other to change shifts. During the trial, tech support was super responsive and even helped customise the backend of my account to allow a certain permutation we needed. Overall I really liked Deputy. Very regretfully, it was not adopted by my company. It didn't make it past my supervisor level as he felt that there would be management resistance to paying monthly for this service. Cons Nothing really. It took time to figure out what parameters had to be input because my test team's roster had 5 different shift types over 7 days a week, and different people had different preferences for their rosters. It wasn't impossible to set Deputy up for this, but it was not straightforward (nothing to do with Deputy). It also seemed at first like Deputy was more set up for people to go in and grab the shifts they wanted. But I could ignore that and run the scheduler to get rosters done quite quickly after a while. It could take a bit of time for the automated scheduler to do its thing. But still much faster and fewer errors than human effort. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Because Excel was manual rostering! Review Source JL Jane L. Business development manager Hospitality Used the software for: 6-12 months ### "Built for Hospitality" May 24, 2023 5.0 Overall great, and the staff love it. Pros Deputy is very user-friendly and well-designed for users at every level. We love the app the the accessibility that it offers (and is expected by) our staff. The onboarding feature is great - it has really streamlined our onboarding process. Cons The newsfeed is handy but lacks functionality; you can attach a document, but we REALLY need a place to store company documents such as policies and handbooks so they can be easily referred to by staff (we currently have to email them). In order to meet the key needs of the customers, Deputy should implement this feature ASAP - please!! Alternatives considered [Humanforce](https://www.capterra.com/p/122077/Humanforce/) Reason for choosing Deputy We were a Deputy user 3 years ago, then we changed to Ento for 2 years and now we're back to Deputy. The last time we used Deputy, it lacked the functionality we required to accurately communicate payroll info - this has since been fixed, so we're back. We miss the 'documents' function that Ento offered (see my comment above). Review Source MC Michael C. Strength and Conditioning Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use scheduling system" August 19, 2022 5.0 Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem with my timesheets! Pros As an employee who has used this for 5+ years this is an easy program to use within a small business. I clock in, clock out and can edit my time if needed. I can offer shifts up and accept or look for more all within the app. I like being notified when new shifts are offered as well via text and can accept them without even opening the app. I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it. Cons I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it. Review Source Jessica D. Game Programmer Computer Software Used the software for: 1-2 years ### "Deputy solves scheduling and timesheet issues" February 7, 2023 4.0 As a company in a dynamic business, we use Deputy to track employee hours, breaks, meals, and vacation requests. It's convenient to set up a time. We make good use of the ability to choose from several locations as well as the News Feed. They like how simple it is to use. Pros User friendliness of the interface is high. It gives just enough information to make decisions, without overwhelming the reader with facts that are unrelated to the topic at hand. Cons The inflexibility of Deputy's design architecture means that users cannot alter the interface's appearance. It would be convenient if each user could customize their own color scheme and background image. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Planning is far less difficult than with other people. Our continued use of Deputy is largely attributable to the News Feed. The website and mobile app are both very user-friendly. Helpful for punching in and out, determining how long lunch breaks should be, and other workplace timekeeping needs. It's simple to track down needed paperwork. Review Source Similar Products Featured ## Related categories [Nurse Scheduling](https://www.capterra.com/nurse-scheduling-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.