# Page 6 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Deputy the right Time Tracking solution for you? Explore 772 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167811/Deputy/reviews --- Deputy 4.6 (772) [View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Deputy ## Showing most helpful reviews Showing 126-150 of 772 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TL Tom L. CEO Staffing and Recruiting Used the software for: Less than 6 months ### "Without Deputy, my Business would not exist" May 4, 2023 5.0 Exceptional! Pros Deputy is by far the best platform out there for scheduling, without a doubt! Like the title of my review says, without it, my business would not happen. Having employees work remotely in remote locations nationwide would be impossible to schedule, track, time-keep, and report to payroll without it. It is extremely easy to use and integrates with my HR software platform. I LOVE IT! I actually market that to my clients. Cons I have minor suggestions that would only optimize the platform, and the company (Deputy) welcomes these, and makes it very easy to suggest! These guys are GREAT! Review Source AA Albert A. Customer Relations Manager Arts and Crafts Used the software for: 1-2 years ### "The HR Software every Business Needs" November 24, 2022 5.0 The overall experience has been very positive to our business. This software has exceeded our expectations and we are happy that we chose Deputy. Its cost is also very reasonable. Pros As a business, we decided to implement Deputy software because we were finding it difficult to keep a track of time and attendance of employees. This problem started to be faced as we started growing and hence more employees started to be employed. Deputy has surely met our expectations with its extensive range of features we are now able to keep a proper track of all employees attendance as well as distributing tasks to them. Cons Apart from the fact that it may take a few time to get comfortable to using the software, we did not face any issues. Review Source VC Vince C. Manager Entertainment Used the software for: 6-12 months ### "Effective system " May 25, 2023 5.0 Easy to use great support Pros Ease of use and to implement. Great tool Cons Nothing sticks out only meal breaks don’t automatically pop up as a prompt when scheduling Reason for choosing Deputy Ticked all the boxes for our business Review Source JC Jeff C. Owner Retail Used the software for: 1-2 years ### "Deputy" May 25, 2023 4.0 Pros The ease of use. User friendly platform Cons Do not like how it auto ends shifts. Should leave blank to be filled in by mgr to insure employees are paid correctly and not over paid Reason for choosing Deputy Was Ace preferred vendor Review Source AC Aidan C. Cellar Door Manager Hospitality Used the software for: Less than 6 months ### "Deputy for rostering and payroll is effective and efficient" July 24, 2023 5.0 Deputy has helped with simplifying rostering, award interpretation, communicating business essential info to staff, payroll, and recording staff details. Not everything is 100% perfect, but I've yet to come across a better integrated solution. Pros Award interpretation takes the guesswork out of paying employees correctly. Notifications when awards update makes it easy to keep up to date with rates and penalties.Rostering is simple, and allows staff to attempt to cover their own shifts is required. Cons Some auto shift creation functions could be easier to set up I guess Reason for choosing Deputy Award interpretation Review Source TC Thomas C. Utility Specialist Utilities Used the software for: 2+ years ### "Great Product" February 22, 2024 5.0 Pros Easy to use and mobile friendly, great application for scheduling Cons Missing a help feature that is easy to navigate Review Source JV Jagadeesan V. Director Restaurants Used the software for: 2+ years ### "Would recommend" May 19, 2023 5.0 Good Pros Ease of use and excellent scheduling and timeclock function Cons Extra cost for onboarding employees on top of license fee Alternatives considered [Planday](https://www.capterra.com/p/145648/Planday/) Reason for choosing Deputy Ease of use Review Source VR Verified Reviewer Service operations specialist Outsourcing/Offshoring Used the software for: 2+ years ### "Great tool for small business, a bit frustrating for enterprise" July 31, 2022 4.0 The basics are easy, and the hard stuff is impossible Pros Deputy makes many parts of time management seamless, and is a single pane of glass for employees Cons Trying to do advanced reporting, or anything nonstandard with deputy is like pulling teeth from a chicken Review Source YA Yuri A. Help Desk Manager Information Technology and Services Used the software for: 2+ years ### "A very good product!" September 1, 2023 5.0 Pros I like the way you can switch between week, two weeks and a month in the schedule, also the way you request leaves and absence in general, it's very easy to work with the software. Also the location log in tracking is a great feature. Cons I have not found anything the bothers me in the software so far. Review Source DH Daniel H. Direcetor/Project manager Construction Used the software for: 1-2 years ### "Timesheet intergration into Buildxact" March 29, 2023 5.0 great customer support and happy with the software Pros Easy use for integration into my construction software, good customer support Cons Would like to be able to track more easily employees overall costs for a year once they take holiday pay etc but it might be the package I purchase or the way i use it Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) integration into Buildxact Review Source SP Sam P. Disability Support Individual & Family Services Used the software for: Less than 6 months ### "Great for smaller businesses" May 26, 2023 4.0 Fantastic for rostering our small business. Pros It's very user friendly and good to have a mobile app for team member to clock on. Cons There needs to be more colour options in the locations, when we have many locations (people) it's easier to quickly identify the person by location colour. It's very limited. Review Source JH Jenna H. Office Manager Veterinary Used the software for: 2+ years ### "The Daily Users thoughts on this Time Sheet Tracker " January 12, 2020 5.0 Overall great feelings towards this product. It is easy to use. Makes sense to the new employees, makes keeping track of my time so much better. Pros I love the daily photos your staff have to take. I love that it flows so well with Gusto. I truly enjoy how easy it is to clock in and out on a daily basis. It has a very friendly user format. I love how easy it is to edit the time when I screw up and forget to clock back in after my break. I like how I can see who is working on what days. It helps with planning ahead with the schedule. Cons I truly get frustrated when it automatically adds your 30 min break if you did not take one. Sometimes it can be hard to get the picture taken to clock in and out. I have had to restart the device a few times, and when you are done for the day and need to get going, that can be very frustrating. It would be a nice feature to see when other staff are asking for time off, so I do not bother asking for that time off as well if I do not need to take that same time off. Review Source LF Leanne F. Used the software for: 6-12 months ### "Deputy improves our business efficiency" November 3, 2016 5.0 We are in the air-conditioning & mechanical services industry with approx 40 employees and a similar amount of sub-contractors working on various sites throughout the Sydney Metropolitan area. Before we installed Deputy we were relying on each individual signing a "sign on/sign off" sheet at the various job sites. On these large construction sites it's very difficult for the site supervisors to monitor the actual start and finish times of individuals. Time sheets were emailed to us on a fortnightly basis from each employee/sub-contractor. These were all formatted differently and made wages preparation a long and laborious task. Pros Each site has an ipad and the employee/sub-contractor logs in at the start and finish of their shift where a photo is also taken which makes the monitoring of staff very easy. The times are approved by the office manager each day and individuals can check what shift times have been approved on their app at any time. Each fortnight the time sheets are printed, which are in an each to read formalt, and wages are prepared from these sheets. This process has reduced approximately five hours of wage preparation. Customer support has also been prompt and efficient. Cons The best way to use Deputy on job sites is with a "kiosk" (ipad). We don't have secure site sheds at all sites so finding a location to put the "kiosk" with available power to charge it was harder in some areas. Review Source BH Ben H. Director Hospitality Used the software for: 2+ years ### "Efficiency that costs" September 12, 2022 5.0 Pros Swift timesheet proofing and exporting to Xero. Cons Currently the cost I like least about this software, their new onboarding tool is no value add. At $15 AUD per onboarded employee, it all adds up throughout the year and for what? It sends the employee an email and they follow a link to complete some info: it seems like a ripoff. They charge this from the moment you hit send, so when a potential employee changes their mind and decides not to complete onboarding or not start work, you get hit with their bill anyway. The other thing which sucks is how the export takes place. It can only export into 1 account code in Xero, so if like us you wish to export each department into a seperate account code (as opposed to tracking code), the software cannot do that. And I've requested this add-on many times. Review Source Johann K. Founder & Managing Director Retail Used the software for: 6-12 months ### "Super easy to plan, save time and money and easy for staff to use also." December 15, 2017 5.0 Save time and money on administering payroll and chasing up employees timesheets etc and ease of planning forward rosters and staffing spends. Pros We save loads of time and money on payroll by using Deputy. Payroll is cut down to a couple of clicks instead of hours of chasing up timesheets etc. All our managers love the software as it's super easy to use and easy to plan prospective staff spend. Communication is pretty good also with the notifications and staff having to confirm receipt of notifications. Swapping shifts is also great. Overall an excellent program that has saved us a lot of time and headache. Cons We have multiple locations in each state that share staff, sometimes it can be a bit tricky to keep on top of the different locations that one staff member might work across. The mobile app is easy to use but doesn't have the functionality of the full app such as offering staff an open shift etc. Review Source VR Verified Reviewer Assistant General Manager Restaurants Used the software for: 1-2 years ### "Deputy Is Perfect for Our Small Business" December 4, 2018 4.0 Pros I like that the Deputy UI is really easy to navigate. There is a lot of information held in Deputy and it could easily be set up non-user friendly, but I find that I have no trouble navigating all of the different hierarchies of information to get to where I need to go. Our staff hasn't had any trouble signing up or jumping in with their schedules. I also really enjoy that it reminds people (and me) when they forget to clock in! Cons While I like that I get reminders that people forget to clock in, I often receive them after they've already clocked in, I wish I got a second notice that they in fact did clock in after receiving their notification. This may seem petty, but it can save some leg work (literally). Review Source Amanda Josalene W. Fragrances Retail Used the software for: 6-12 months ### "Excellent value for the money; works great with my business." March 11, 2019 5.0 Overall, Deputy helped me to relieve stress that comes along with managing payrolls and attendance among a team of employees. I have been able to effectively organize all of my time-sheets without issue, and will continue to use Deputy for my business. Pros The price is excellent and you receive a quality, well-rounded software that allows you to effectively manage payroll and attendance sheets among employees. This took a lot of stress off my back as for a while I was doing everything manually, by hand, and then having to input all of this into a spreadsheet on my computer. Deputy helped make this process 1000x easier, and the price point didn't put even the slightest dent into our business's budget. Within Deputy, you can also use it as a platform to communicate with your employees as well, which is a perk if you need a software that allows you to do such as well. Cons I don't have any cons. Everything runs as it should! Review Source DO Davide O. Consultant Hospital & Health Care Used the software for: I used a free trial ### "Great product!" May 27, 2023 5.0 Pros I liked I could easily personalise the calendar and let it appear as I wanted and I could easily edit it by my phone Cons That it doesn't remember employee's hours, so we always need to correct the hours from the ones we have registered Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Because the clock in/out and time tracking was terrible Review Source VR Verified Reviewer Managing Director Used the software for: 1-2 years ### "Easy and simple to use for myself and my team" April 17, 2018 5.0 I have shared my experiences with other small business owners. It helps me with keeping track of my employee's hours, ask questions when something looks odd and different and the best thing is that it links directly to my payroll software. Pros Flexibility of use on the computer or mobile device. I especially like that the fact that it links directly to my payroll software, no calculations or manual entries required. Cons The only thing I don't like is that it doesn't seem very intuitive to schedule shifts with a virtual organization where all of my employees can work within a standard window of hours, take breaks etc. It seems to duplicate their hours if I do put in shifts and I really didn't have time to figure it out so I just don't use this feature. Review Source VR Verified Reviewer Global Design & Packaging - Senior Artworks Specialist Used the software for: ### "Powerful and robust time scheduling app!" August 13, 2014 5.0 I currently work for a fortune 500 Company. In my current role, I have the pleasure of analyzing complex business scenarios and implementing software technologies that will drastically streamline a business process, reduce resource hours, increase speed-to-market, while saving a company over 500K – 1MM on an annual basis. Outside of my current job, I have had the pleasure of reviewing my father’s small business. It is always amazing to see that the need to increase accountability exists in any small or large business. And, it was extremely apparent that technology needed to be implemented immediately into my father's small business to eliminate time theft. The 1st step was installing an iPad. The 2nd step was finding the right time scheduling software. After researching multiply work scheduling software applications, I found the Deputy Software to be the leading time schedule technology in the market! The installation and employee training was seamless and took less than 2 hours. Within only 30 days of installation, the robust scheduling software has reduced managerial and payroll time by 5-10 hours a week. All scheduling communication and work tasks are integrated into the software and directly tied to employee e-mail and texts! Time theft has completely been eliminated since installation! Another amazing feature as a manager of a small business is viewing the Deputy Application through your smart phone as you can monitor employee status at all times. I have also found the customer service with Deputy to be top notch. I e-mailed the representative a question and received a response in less than 24 hours! As a person whom has work experience in a large Fortune 500 company and also consults with a small business, I would highly recommend the Deputy Software to any business! Review Source KA Kerry A. CEO Logistics and Supply Chain Used the software for: 2+ years ### "Basic tool that works reliably " June 4, 2023 3.0 Hoping shifts improves its offering Pros Big improvement on using a annual system Cons Sometimes it just doesn't work which may be updates happening. It is also a very simple tool which is both positive and negative Reason for choosing Deputy Wasn't a competitive area yet Review Source AP Alan P. Manager Food & Beverages Used the software for: 1-2 years ### "Deputy make life easier " May 19, 2023 5.0 10/10 Pros The system is great and easy to use for all staff Cons Not really sure I can say anything that I don’t like about deputy Review Source Drew S. Used the software for: 6-12 months ### "Interchange Shoalhaven - Deputy" October 28, 2016 5.0 I have been working on taking our organisation from a paper based time sheet system to an electronic based system and needed something that would tie in with the development of our CRM & Payroll. We came across Deputy and began our trial with the premium version. After spending some time working with the premium version we chose to engage Deputy for the Enterprise version. After a bit of time developing the personalized script for our organisations needs we are ready to go live. The team has been extremely patience with me and very understanding with my many requests. Pros Not only is it a great program to work on, its really easy for anyone to use. I have a number of staff who have very limited I.T skills that have been able to uses the program (both App & Web based) with ease. Cons The only down side to Deputy is that it currently does not capture travel or meal allowances for pay processing (still manually entering into Xero after export). Review Source VR Verified Reviewer Owner/GM Food & Beverages Used the software for: 1-2 years ### "We use Deputy as a core part of our operations for 34 employees and 2 locations. Works wonderfully!" April 23, 2018 5.0 Pros This software Keeps us organized. We love the virtual interaction and giving our employees complete visibility and ownership of the schedule. Messaging on newsfeed and gets us out of text and email. We like the scheduling features and ease of learning for new employees. We are able to be twice and productive with Deputy. Cons Would like a more comprehensive workflow approval for managers to approve time off from the app. Something like an Inbox type feature on the app is needed. In order to approve time off now managers have to login on the computer and sometimes we are not at a stopping place to get the laptop out. The mobile features are so convenient! Review Source LF Lee F. Lead Developer - Technical Lead Information Technology and Services Used the software for: 1-2 years ### "Bringing law and order to your employee attendance." March 18, 2024 4.0 Pros Really simple interface, which allowed majority of colleagues to learn the system without too much onboarding. The mobile app allowed easy clocking in/out. Cons Whilst the mobile app was good, the it did occasionally have a delay in reading GPS information which caused issues with reporting, as it showed employees clocking in, in incorrect locations. 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