# Page 7 | Deputy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Deputy the right Time Tracking solution for you? Explore 772 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167811/Deputy/reviews --- Deputy 4.6 (772) [View alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Deputy ## Showing most helpful reviews Showing 151-175 of 772 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HK Helen K. Manager Hospitality Used the software for: 2+ years ### "Highly recommend deputy " May 24, 2023 5.0 Highly recommend deputy for rostering Pros It’s easy to use, the app is very convenient Cons Nothing to comment on, I think deputy is great for what you need it for Review Source MF Michael F. Manager Logistics and Supply Chain Used the software for: 2+ years ### "Deputy review" May 24, 2023 3.0 Employees actual hours Pros Request off ability, time tracking for each employee Cons Area you must be in to clock in/clock out Review Source AM Angel M. Office clerk Facilities Services Used the software for: 2+ years ### "Deputy" June 14, 2022 5.0 It's a wonderful product it really helps keep everything on track Pros It allows the company to clock in and out keep track of their hours check their schedule take time off send messages to everyone as a whole for updated issues within the company Cons There are none this is a really good app I highly recommend Review Source HQ Howard Q. Executive Chef Hospitality Used the software for: 1-2 years ### "Incredible amount of function. Deputy is a great solution to rostering/payroll if you can afford it!" January 13, 2023 4.0 Made my busy day easier! Pros Constantly updated, great user interface with lots of features. Cons Can be slow to load on older machines /with a slow internet connection Alternatives considered [Opsyte](https://www.capterra.com/p/231521/Opsyte/)[Aspect Workforce](https://www.capterra.com/p/160354/Alvaria/) Reason for choosing Deputy Had the easiest-to-use interface and was easily accessible on phones /tablets /computers etc. Ran into limitation issues with other hardware. Switched from [CEIPAL Workforce](https://www.capterra.com/p/144016/CEIPAL-Workforce/) The workforce was too basic for our needs. Review Source RS Rocco S. Operations Manager Hospitality Used the software for: 1-2 years ### "Good schedule and staff app. " December 24, 2025 5.0 Very good. We have fully understood the Hr side and the onboarding as well as th uploading of personal documents. Schedule and rota writing is very smart. Pros Scheduling and onboarding is very good. We also started to use the insights and sales forecast which proves to be a very useful tool. Cons Payroll reports don’t show what I need. It would be good to develop timesheet reports. I am currently calculating manually the split between holiday hours and worked hours. Switched from [Opsyte](https://www.capterra.com/p/231521/Opsyte/) Opsyte was awful and lacked of mostly all basic functions we needed Review Source JC Jasmine C. Human Resource Coordinator Retail Used the software for: 6-12 months ### "Easy to use" May 24, 2023 5.0 Pros Very easy to learn, makes scheduling easier and more efficient. Ability to make templates and copy onto next shifts. Cons Access level, an inbetween level for Location Manager & Supervisor would be great. Being able to set a total hour allocation per location per week would be great Review Source CH Cesia H. Operations Manager Online Media Used the software for: Less than 6 months ### "Review for Deputy, by Plei" May 24, 2023 5.0 its being great, 10/10 Pros I like that its easy to understand, its better than other tracking sites Cons theres 1 thing i can do on my phone but i can't do on my pc, that is selecting the specific days and times i want to copy for the following week Switched from [Slack](https://www.capterra.com/p/135003/Slack/) because we needed to keep track of paid days off Review Source lD lisa D. Lifeguard Consumer Services Used the software for: 6-12 months ### "I love using Deputy! " May 31, 2023 5.0 Overall, I love Deputy and the opportunities they have given me! Pros What I like the most about Deputy is it makes it easy to communicate with my boss with scheduling and shows me exactly when my shift ends and starts. Cons I think the calendar can be confusing for new members of Deputy. Review Source SM Sarah M. Admin specialist Medical Practice Used the software for: 1-2 years ### "Review " May 24, 2023 5.0 Pros Time clock in. Able to view when someone clocks in and our Cons Lock shifts. Once a shift pasts, you can't unlock it Review Source MB Marcus B. Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "We overpaid our employees by thousands of dollars due to inaccurate overtime calculations" October 18, 2021 3.0 It started out great but I am not sure that I would recommend the software anymore. Pros The software is very easy to use and the scheduling dashboard gives great visibility. Cons The integrity of the timesheets cannot be trusted and sometimes support doesn't know how to help you. We have overpaid our employees by thousands of dollars due to Deputy calculating overtime improperly based on the settings selected. Reason for choosing Deputy ADP recommended it. Review Source Julio Stéphane B. Freelance Education Management Used the software for: 6-12 months ### "Avis sur Deputy" September 24, 2023 4.0 Cet outil m'a permis de gérer le temps de présence des employés la sauvegarde des données Pros Cet outil est génial précis dans la gestion du personnel, prix abordable,comporte une version d'essai gratuite. Il permet la sauvegarde des données, l'assistance en ligne y est assurée ainsi que le support technique et l'appli s'intègre à d'autres Cons L'application a besoin d'être plus flexible dans les réglages. Review Source TG Tania G. HR Generalist Financial Services Used the software for: 2+ years ### "Simplifies Shift Work Management" May 19, 2022 3.0 It is easy to use, a definite must have for hourly based employees. Pros What I enjoy most about Deputy is the clear visibility of every employee's schedule, leave, hours etc. Cons What I liked least about Deputy it's limited ability to create custom-made reports. Review Source JC John C. owner Hospital & Health Care Used the software for: 2+ years ### "ambulance service" May 25, 2023 5.0 good Pros ease of use, staf love it easy to diseminate info Cons don't know But did not ingetrage in our core software Review Source EP Edie P. Operations Support Manager Hospitality Used the software for: 2+ years ### "Deputy Review!" May 1, 2022 5.0 Pros What we like most about this software is the ease of clocking in and out and tracking our employees locations. Cons We like almost everything about Deputy besides how it and ADP integrate. We are still trying to figure out how to connect the two. Switched from [Shift Agent](https://www.capterra.com/p/154178/Shift-Agent/) Because Deputy stated it could handle more than what Shift Agent could. We also wanted to have an all-in-one system with hours, scheduling, and payroll. Review Source LW Lex W. Program Coordinator Used the software for: 6-12 months ### "A breath of fresh air compared to when I wrote schedules with a pen and paper." April 17, 2018 5.0 I love being able to see my employees' overall availability a week at a time, which makes scheduling so much easier. It would be helpful if System Administrators received a notification when a User changed their availability so I could continue to stay ahead of the schedule and be able to maneuver my team better. I do appreciate the ease of scheduling. It's not such a beast anymore! Pros Deputy has been a saving grace when it comes to writing schedules. I love the ease of saving locations and being able to house all of my employees' unavailability information in on place. What used to be a beast and take me anywhere from 3-5 hours to complete now can take me 30 minutes to 2 hours, depending on staffing changes. Customer service is excellent, especially when setting up your account and being able to decide if Deputy is the best product for your company's use. Cons I wish the interface for System Administrators on the mobile application was more user friendly. With my work being partially field based, it would be super helpful to be able to manipulate scheduled on the go instead of needing to use a computer to solidify schedule changes. Overall, I'm pretty happy with this product. Review Source Judy H. Business Office Manager Used the software for: 1-2 years ### "Over all Deputy is a great time clock application. Easy to set up and use!" April 17, 2018 5.0 Ease of reporting time. The ease of requesting and approving time off for employees. Helps us recognize employees birthdays, and much more. Pros Easy of reporting, and requesting changes to schedules. The set up is very easy and adding or deleting people from the program takes nothing. The fact that Deputy holds all employees information even after they have been discharged and deleted is a big plus. It enables HR administrators the ability to go back and retrieve information easily. Cons Some of the features are not easy to figure out, not totally intuitive, but with training it evens out. Review Source VR Verified Reviewer Head Of Customer Experience Consumer Services Used the software for: 1-2 years ### "Deputy has some serious holes in what it allows teams to do, but for basic scheduling it's fine" November 17, 2017 3.0 ease of scheduling across a large organization Pros for basic scheduling, it works as expected, and I enjoy using it. I like the ability to bulk unassign shifts, and have shifts autofill, though I wish I could select which groups I can autofill from. Cons There are numerous holes - not being able to bulk confirm notifications, not being able to bulk delete an agents shifts, unable to turn off email and text alerts for shift openings by person. My conversations with customer support have not been great as all I get are canned answers and people aren't reading my questions Review Source VR Verified Reviewer web developer Information Technology and Services Used the software for: 6-12 months ### "deputy review" February 24, 2023 4.0 overall experience was not good and market has many good tools to offer. Pros it is very user friendly and it can integrate with many 3rd party tools.also has a mobile app . Cons price is bit higher and has some bugs and glitch . Review Source LH Lara H. Director Facilities Services Used the software for: 6-12 months ### "Couldn't survive without Deputy" October 10, 2019 5.0 As a company that provides rapid response (24/7) labour hire to Mines & Industrial clients, it is essential that we can advise staff of their shifts quickly & accurately. We can have up to 3 roster changes per day (for 22 staff) and are currently saving up to 11hrs per week in admin time just by adopting the rostering & timesheet features of Deputy. Couldn't survive without this program! Pros Easy to set-up with no costly IT service visits. Being a free app removes any hesitation by staff to adopt this software. Can immediately advise staff of last minute shift changes and they can advise of their availability to HR (preventing any clashes) Cons Don't seem to be able to approve timesheets from HR mobile phone app anymore. Reason for choosing Deputy Deputy was the easiest to implement for management & staff. With staff ranging in age from 18-62 we needed something that would not overwhelm the technologically challenged. Being able to move away from paper timesheets to digital has meant that our payroll manager is no longer restricted to 'in person' timesheet collections and can continue to process payroll even when outside Australia. Review Source KB Karen B. VP of Operations Hospitality Used the software for: 6-12 months ### "We love Deputy" May 3, 2023 5.0 It's been great so far! We love it's functionality. Pros I like that we can message the employees. The birthday reminders are great! Cons The function that I like least about Deputy is the calendars. Reason for choosing Deputy The functionality. Review Source Jim W. District Manager Used the software for: 1-2 years ### "Super easy to use, feature rich, tons of good data" July 10, 2018 5.0 Pros Deputy allows us to easily and accurately record employee time clock data. Deputy also integrates with our point of sale software (Vend) to provide information such as labor percentages and predicted sales for the month. Scheduling is also a snap with this software. We use it to schedule 7 employees across 2 separate locations. Cons The only thing I dislike about Deputy is how long it takes to load the app when I am trying to clock in or out. Once it loads up and finds my location it works just fine, but that initial load time is killer. Review Source CS CHRIS S. GM Retail Used the software for: 6-12 months ### "RIVERS ACE GRAND HAVEN" February 22, 2024 4.0 GREAT PROGRAM GREAT APP I ENJOY BEING ABLE TO CREATE AND CORRECT STAFF SCHEDULES ON THE MOVE Pros SCHEDULING AND TIME TRACKING. REPORTS THAT INCLUDE LATE PUNCHES AND EARLY OUTS Cons THE CONFUSION OF UNAVAILABILITY VS LEAVE Review Source ES Erin S. Swim Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Great App" May 16, 2023 5.0 Good Pros I like that it is easy to use, easy to find your schedule and clock in and out Cons Sometimes when putting in leave or unavailability it can be challenging Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Switched jobs Review Source RB Robert B. IT Applications Support Manager Government Administration Used the software for: 6-12 months ### "Best Online Scheduling / Time Card System" April 24, 2017 5.0 Working for a City Government Organization, we installed deputy.com to replace our outdated and expensive Kronos solution. Deputy being a cloud based system, helped us to deploy and test more rapidly then installing a local on premise solution. The Integration staff and Owner of the company were involved with our go live and were amazing. They continue to speak with us and help us though issues that come up. Deputy.com is well worth the money and they integrate with most major cloud based payroll systems. Their IPAD kiosk app for clock-in/out is the best out of all the other company demos we tried as well. Easy to deploy and manage and they continue to work out bugs and issues as they come up. They are very quick to acknowledge a problem and work on a fix. Pros iPAD Kiosks iPhone/Droid Apps for staff Cloud based Beautiful Interface to schedule Easy to use Tons of features Cons Works best in Google Chrome. IE and Firefox is buggy. Automatic features that affect time entry don't always work as described. No formal training documentation, only help web guides. Review Source Response from Deputy April 27, 2017 Thanks for your awesome feedback Robert! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy SB Sarah B. HR Generalist Hospitality Used the software for: 2+ years ### "Absolutely love Deputy!" September 1, 2020 5.0 Absolutely wouldn't use anything else! Pros So easy to roster people in appropriate areas, ensure you have the right amount of cover, and let everyone knows what their shifts are. Logging on and off shift is quick and easy, and the phone app is wonderful for offering out shifts to be covered at short notice. Cons 24/7 online help is good, sometimes there are communication difficulties because of the intricacies of the Australian awards system. However, having an account manager I can book a remote training or consultation session with is awesome!! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.