---
title: "Deputy Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Deputy Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more."
source_url: "https://www.capterra.com/p/167811/Deputy/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Deputy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Deputy

## What is Deputy?

Deputy is a leading workforce management platform that simplifies scheduling and time tracking. Build smart schedules in minutes, track hours with GPS or facial recognition, manage time off, and get tools that help support labor law compliance. Timesheets sync seamlessly to payroll, and Deputy connects with 300+ POS and payroll systems. Manage your team anywhere with our free mobile apps. Start your free trial today.

## What is Deputy used for?

[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Time Clock](https://www.capterra.com/time-clock-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 812 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

3%

Pros & cons

Intuitive and customizable design

Efficient and flexible staff scheduling

Frequent glitches and slow performance

Complicated break and leave management

Starting price

$9

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Attendance Tracking / 2026
-   Employee Scheduling / 2026
-   Human Resources / 2026
-   Scheduling / 2026
-   Time Clock / 2026
-   Workforce Management / 2026
-   Onboarding / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Deputy?[Manage this product listing](https://www.g2.com/products/deputy/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Deputy

4.6 (775)

VS.

[4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$9

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (754)

Ease Of Use

4.7 (5,322)

Value For Money

4.5 (653)

Value For Money

4.5 (5,079)

Customer Service

4.5 (684)

Customer Service

4.6 (5,093)

## Deputy alternatives

[4.5 (1,301)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting price

$2.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/167811/Deputy/alternatives/)

## FAQs about Deputy

Overview

### What problems does Deputy solve?

Deputy solves manual roster building, missed shift changes, scattered availability requests, and time-consuming timesheet preparation. It gives managers clear schedules, attendance records, labor-cost visibility, and payroll-ready hours, while employees can clock in, request leave, swap shifts, and receive updates. Retail, hospitality, field-service, and multi-location teams benefit most.

Answer based on 588 reviews

Overview

### Which roles and teams benefit most from Deputy?

Deputy is most used by business owners, executives, and operations leaders who oversee staffing, labor costs, and workforce coverage. Store, venue, practice, and office managers create schedules, track time and attendance, and manage shift changes. Accountants and bookkeepers review timesheets and prepare payroll records.

Answer based on 702 reviews

Overview

### What company size and industries is Deputy built for?

Deputy serves small businesses, which make up 85% of reviewers, with retail as its leading industry at 13%. It supports hospitality, hotels, healthcare, construction, teaching, childcare, security, and service organizations; reviewer data also shows hospitality at 11% and food and beverages at 6%.

Answer based on 774 reviews

Features and Usability

### What are the key features of Deputy?

Deputy includes core workforce management features centered on employee scheduling, real-time scheduling, and schedule distribution, allowing managers and staff to view and adjust shifts. Mobile access supports schedule checks and time-off requests, while online time clock, online time tracking, timesheet management, and payroll management record hours and support payroll processing.

Answer based on 64 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Deputy offers the $5/user/month Lite plan for scheduling and time tracking, with Core at 6.50, Pro at 9, and HR and Analytics+ add-ons at 2 and 1.50 per user/month. Plans can be paid upfront or monthly, and a free trial is available. Reviewers often call pricing affordable, though some report minimum-spend or base-charge concerns.

Answer based on 78 reviews

Integrations

### Which third-party tools and platforms does Deputy integrate with?

Deputy integrates with over 50 integrations, including reviewer-confirmed Xero, Buildxact, and RUN Powered by ADP. Its catalog also includes ADP Workforce Now, BambooHR, Google Calendar, Google Workspace, Microsoft Outlook, NetSuite, Gusto, and MYOB Business for payroll, HR, scheduling, accounting, and workforce data exchange.

Answer based on 61 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Deputy?

Deputy is generally easy for employees and nontechnical users to learn, especially for scheduling and time tracking. It offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that initial setup, administrator configuration, and mobile clock-in procedures can take longer, particularly when teams use different device platforms.

Answer based on 29 reviews

Getting Started and Support

### What customer support options does Deputy offer, and how do users rate the experience?

Deputy offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, responsive, and effective for setup and routine issues, with some reporting quick chat resolutions. Others cite slow or inconsistent follow-up, generic responses, and unresolved billing or integration problems.

Answer based on 146 reviews

Security

### How does Deputy handle data security and access control?

Deputy uses Face ID, password-protected access, clock-in photo capture, and clock-in location recording to help protect employee information and time records. Reviewers also describe secure document storage and privacy for journals and comments. However, some report limited access permissions and roles in premium plans, plus mobile software-access concerns.

Answer based on 14 reviews

## See trending topics mentioning Deputy

[Which time tracking software lets managers build shift schedules and capture clock-ins in the same app for hourly teams?](https://www.capterra.com/time-tracking-software/trending-topics/which-time-tracking-software-lets-managers-build-shift-schedules-and-capture-clock-ins-in/)

Last updated on October 26, 2026

### Which time tracking software lets managers build shift schedules and capture clock-ins in the same app for hourly teams?

Answered by

Capterra Research Analyst Team

[How much does employee scheduling software cost for a 25-person team under per-user, flat-rate, and per-location pricing?](https://www.capterra.com/employee-scheduling-software/trending-topics/how-much-does-employee-scheduling-software-cost-for-a-25-person-team-under-per-user-flat/)

Last updated on October 26, 2026

### How much does employee scheduling software cost for a 25-person team under per-user, flat-rate, and per-location pricing?

Answered by

Capterra Research Analyst Team

[Which employee scheduling software includes a built-in time clock so a small business can drop separate attendance tracking?](https://www.capterra.com/employee-scheduling-software/trending-topics/which-employee-scheduling-software-includes-a-built-in-time-clock-so-a-small-business-can/)

Last updated on October 26, 2026

### Which employee scheduling software includes a built-in time clock so a small business can drop separate attendance tracking?

Answered by

Capterra Research Analyst Team

## Who uses Deputy?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and customizable design

98% positive reviews out of 82

Most reviewers find the user interface easy to navigate, highly intuitive, and simple to customize.

Frequent glitches and slow performance

68% negative reviews out of 47

Most reviewers find bugs and issues cause slow loading, crashes, and inconsistent functionality across devices.

Desi R.

Financial Broker, 201 - 500 employees.

"when some people dont respond and or the app may just simply need to be updated for bugs"

Efficient and flexible staff scheduling

93% positive reviews out of 44

Most reviewers indicate rostering is straightforward, adaptable, and saves substantial time managing staff shifts.

Complicated break and leave management

70% negative reviews out of 33

Most reviewers report break and leave features are confusing, difficult to edit, and prone to errors.

Sue B.

CEO, 51 - 200 employees.

"Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it"

Significant reduction in admin time

97% positive reviews out of 31

Most reviewers describe time saving as a major benefit, reducing repetitive tasks and streamlining workflows.

## Features

AI summary

Based on 25,810 Time Tracking reviews

Capterra reviewers highlight these as the features buyers value most when choosing time tracking software:

-   **Clock In/Out** (**60%** of reviewers rated this feature as critical)
-   **Online Time Tracking** (**52%**)
-   **Project Time Tracking** (**55%**)

Deputy supports **Clock In/Out** and **Online Time Tracking**, giving teams a clear way to record work hours and track time from anywhere. While the system lacks **Project Time Tracking**, it does offer other important capabilities that reviewers also rate highly, including **Payroll Management** (**57%**), **API** (**58%**), and **Mobile Access** (**49%**). These features help businesses connect time data with payroll, link Deputy with other systems, and let staff manage time entries on the go, helping teams keep records accurate and day-to-day operations efficient.

Clock In/Out

4.3 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Track employees' arrival and departure timings for payroll purposes

Online Time Tracking

4.6 (54)

70.37% of 54 reviewers that rated this feature as important or highly important

Track employee and task times using internet connection

Payroll Management

4.2 (67)

49.25% of 67 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Mobile Access

4.5 (132)

68.18% of 132 reviewers that rated this feature as important or highly important

Having mobile access means you can manage schedules, clock in/out, and view updates from anywhere. Reviewers appreciate the convenience and flexibility, saying it’s user-friendly and essential for remote work, though a few mention limited functionality on non-iOS devices.

Timesheet Management

4.5 (119)

69.75% of 119 reviewers that rated this feature as important or highly important

It gives you reliable tools to track, edit, and approve hours worked. Reviewers indicate timesheets update automatically, are easy to manage on mobile, and help ensure payroll accuracy, though some mention bulk approvals could be smoother.

Employee Scheduling

4.6 (111)

77.48% of 111 reviewers that rated this feature as important or highly important

With this capability, you can quickly create, copy, and adjust schedules for multiple teams and locations. Reviewers appreciate how easy it is to manage rosters, update shifts, and view staff availability, noting it saves time and improves payroll accuracy.

Deputy 122 features

### All Features
- Absence Management: Manage and track employee attendance
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assignment Management: Assign issues and tasks based on availability or required skills
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Time Capture: Automate recording of time to reduce human error
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Biometric Recognition: Facial or other physical recognition to confirm identity
- Break Management: Manage and track employee breaks
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Deputy offers a clear calendar view so you can see shifts, holidays, and blacked-out dates. Users think it helps everyone stay organized, easily track important dates, and manage time off requests, making planning and coordination much simpler.
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Forms: Digital forms that are shared and accessed online
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Scheduling: With this capability, you can quickly create, copy, and adjust schedules for multiple teams and locations. Reviewers appreciate how easy it is to manage rosters, update shifts, and view staff availability, noting it saves time and improves payroll accuracy.
- Employee Time Tracking: Track and measure time worked for employees
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- FMLA Administration: Track employee time off under the family and medical leave act (FMLA)
- Forecasting: Form predictions based on past and present data/trends
- Geofencing: Virtual perimeter for a real-world geographic area
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits
- Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Labor Management: Manage the attendance, schedule, and payroll of the labor workforce
- Leave Policy Management: Create and manage leave policies including multiple policies per department, branch, shift, region, etc.
- Leave Tracking: Manage and track employee attendance
- Live Chat: Ability to chat online in real time
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Messaging: Communicate using messages within the system
- Messaging/Shift Dispatching: Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage.
- Mobile Access: Having mobile access means you can manage schedules, clock in/out, and view updates from anywhere. Reviewers appreciate the convenience and flexibility, saying it’s user-friendly and essential for remote work, though a few mention limited functionality on non-iOS devices.
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Offline Time Tracking: Track employee and task times without internet connection
- On Call Scheduling: Track and organize on-call shifts
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Scheduling: Track and organize online shifts
- Online Time Clock: You can clock in and out online with ease, whether at your desk or on your phone. Some users say it streamlines attendance tracking and eliminates queues, while others note minor issues with photo capture and initial setup.
- Online Time Tracking: Track employee and task times using internet connection
- Orientation Workflow Management: Create orientation programs for new employees or students
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Payroll Integration: Facilitates integration with multiple third-party payroll systems
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Physician Management: Track and organize physician schedules and pertinent information
- Predictive Analytics: Predict future data based on historical data sets
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Allocation: Assign available resources to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shift Management: Facilitate the scheduling and coordination of employee shifts
- Shift Scheduling: Schedule shifts via online calendars and available employees
- Shift Swapping: Managing and trading shift details between employees
- Sick Leave Tracking: Track and manage sick leave time
- Skills Tracking: Track employee skills, competencies, training & qualifications
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: It gives you reliable tools to track, edit, and approve hours worked. Reviewers indicate timesheets update automatically, are easy to manage on mobile, and help ensure payroll accuracy, though some mention bulk approvals could be smoother.
- To-Do List: A digital list of items that need to be completed
- Training Management: Track employee/learner's progression through training programs
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Variable Workforce: Utilize third party services to cover unforeseen labor needs
- Visualization: Graphical representation of data or processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (712)

4.4

Based on 712 reviews

## Pricing

Value for money

4.5 (653)

Free Trial

[View pricing plan details](https://www.capterra.com/p/167811/Deputy/pricing/)

Pro

$9.00

Per User,Per Month

It includes:

-   Advanced Scheduling
-   Custom Access Levels
-   Advanced Timesheets
-   Location hierarchies
-   Pay Centers
-   Single Sign-On (SSO)
-   Sandbox environment
-   24/7 Live Chat
-   Biometrics Time Clocking
-   Advanced Labor Law Compliance
-   Micro-scheduling
-   Auto-scheduling
-   Demand Forecasting
-   Labor Optimization
-   Wage and Labor Budgets
-   Messaging & News Feed
-   Shift Swap & Find Replacement
-   Leave & Availability Management
-   Payroll & HR integrations

Core

$6.50

Per User,Per Month

It includes:

-   Timesheets
-   Time Clocking
-   Shift Swap & Find Replacement
-   Leave & Availability Management
-   Reporting
-   Messaging & News Feed
-   Payroll & HR integrations
-   Timesheet Auto Approval
-   Biometrics Time Clocking
-   Micro-scheduling
-   Auto-scheduling
-   Demand Forecasting
-   Labor Optimization
-   Wage and Labor Budgets
-   Advanced Scheduling
-   Advanced Labor Law Compliance

Lite

$5.00

Per User,Per Month

It includes:

-   Basic Scheduling
-   Basic Timesheets
-   Basic Time Clocking
-   Labor Law Compliance
-   Shift Swap & Find Replacement
-   Leave & Availability Management
-   Basic Reporting
-   Messaging & News Feed
-   Payroll & HR integrations

Enterpise

Contact Vendor for Pricing

It includes:

-   Advanced Demand Planning
-   Advanced Reporting and Analytics
-   Custom Built Pay Rates
-   Custom Implementation
-   Custom Roles and Permissions
-   Dedicated Enterprise Support
-   Custom Organization Structure

Deputy HR Add-On

$2.00

Per User,Per Month

It includes:

-   Career Hub
-   Paperless Onboarding
-   Secure Document Management
-   Staff Feedback Surveys
-   Staff Reports
-   Job Advertising
-   Applicant Management

Analytics + Add-On

$1.50

Per User,Per Month

It includes:

-   Build new reports from scratch
-   Tailor existing reports to your needs
-   Access an additional set of audit reports
-   Time saving automation and scheduling features

Value for money

4.5 (653)

4.5

Based on 653 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Box](https://www.capterra.com/p/148766/Box/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (684)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (684)

4.5

Based on 684 reviews

## User reviews

Overall rating

4.6

Based on 812 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(577)

4(175)

3(39)

2(5)

1(16)

Mentioned topic

Recent reviews first, then most helpful

Vighnesh K.

### "Easy Scheduling and Staff Communication, with a Shift-Editing Hiccup"

5.0

November 11, 2026

I use Deputy to build the roster and reduce my time planning it.

Pros

I use Deputy to build my workplace’s weekly roster, and it helps me communicate upcoming shifts to staff. I can reach them by email, call, or message when needed, and it takes less time to plan the roster. I like having everything easily accessible in one app, especially the feeds. The initial setup was really easy.

Cons

I recently found that after I approve a shift, I’m not able to change the employee’s shift, and I don’t know why.

Lezyl V.

bookkeeper

Used the software for: 1-3 years

### "Efficient Workforce Management and Monitoring to Improve Daily Operations"

4.0

November 10, 2026

Employees schedule and site location that properly recorded where I can import it to Xero with the correct details

Pros

Employee Scheduling, time and attendance tracking, leave request and creating profile of employees

Cons

Additional cost subscriptions, limitations in mobile

Richard C.

Pharmacist in Charge

Used the software for: Less than 1 year

### "Easy-to-See Staff Scheduling That Helps Spot Clashes Fast"

4.0

November 10, 2026

It helps me solve staff rostering for the business I manage, and it also keeps me notified about any new happenings in the workplace. On top of that, it makes it easier to manage people’s leave requests.

Pros

It helps organise all staff in an easy-to-see format, and it also makes it easier to spot any clashes in staff organisation.

Cons

Sometimes it can feel a little laggy when I’m adjusting or copying multiple staff members at the same time. Also, the integration with other apps could be more refined, because it can end up looking messy when cross-linking it with another app.

Emily R.

### "Easy-to-Use Rostering with Seamless Payroll Integration"

4.5

November 9, 2026

I use Deputy for staff rostering; it’s a really simple, easy-to-use app, and it makes sending timesheets through to payment software seamless.

Pros

I find Deputy simple and easy to use for staff rostering. Everything is well laid out, it’s easy to learn, and it isn’t overcomplicated while still having the functionality I need in a rostering app. Timesheets going through to payment software is seamless. I’ve had an easy time using it across different workplaces and industries, and I find it well-rounded. Setup was extremely easy—like a snap of the fingers.

Cons

I think Deputy could use just little bug fixes, though I haven't experienced too many issues with it, truth be told.

SR

swasidh R.

Venue manager

Used the software for: 1-3 years

### "Copy-Paste Shifts and Leave Requests Made Easy"

4.0

November 9, 2026

The weekly schedule is less hassle with copy paste option and it helps me keep track of staff unavailable days as it flags them and allows me to plan ahead

Pros

Copy pasting shifts and leave requests and weather forecast

Cons

Automatic approval of time sheets when someone will clock off the approval is a hassle

TL

Tyler L.

Team leader

Used the software for: Less than 1 year

### "Easy Scheduling and Instant Workflow, but Phone Accessibility Needs Work"

3.5

November 9, 2026

Rostering, people call in sick and it has made it easier to find workers with availability.

Pros

Easy Scheduling, clear presentation and instant workflow.

Cons

Phone accessibility, it is very limited compared to the computer.

Kaylee D.

### "Easy Shift Tracking and Timekeeping, No Hassle"

5.0

November 8, 2026

I use Deputy to view my shifts and rosters easily and efficiently, update my availability, and see my timesheets. I like how simple it is to clock in and out and adjust my timesheets if necessary.

Pros

I can see my rosters easily and efficiently. I like how simple it is to clock in and out and adjust my timesheets if needed. The initial setup was very easy.

Cons

N/A

Rosie B.

Coach

Used the software for: Less than 1 year

### "Helpful Shift Login Reminders That Keep Me on Track"

5.0

November 6, 2026

I can easily see all my shifts for the week in one place.

Pros

The reminders to log in for upcoming shift

Cons

So far I haven’t encountered anything I dislike

Paul H.

Supervisor Operations

Used the software for: Less than 1 year

### "Exhibition Supervisor"

4.0

November 5, 2026

Can clearly navigate who is rostered when to spot any holes in roster. Easy to see who is on break in real time

Pros

Ease of scrolling through scheduling for future rosters, check in check out functionality, intuitive interface

Cons

When I click on a staff profile via a shift it asks if I want to reassign that shift. Could easily make an error

Care M.

Care Manager

Used the software for: Less than 1 year

### "Easy Roster Management with Real-Time Visibility"

4.0

November 5, 2026

Deputy solves the challenge of managing staff rosters, attendance, and shift changes in one central system. It provides real-time visibility of who is rostered and who has actually commenced their shift, making it easier to monitor staffing coverage, identify attendance issues, and ensure payroll accuracy. For me, this improves workforce oversight, reduces administrative time, and helps maintain appropriate staffing levels to support safe and effective resident care.

Pros

What I like best about Deputy is its clear and intuitive roster layout, which makes it easy to see who is working on each shift and quickly identify staffing coverage across the facility. The ability to compare scheduled start times with actual clock-in times is particularly valuable, as it supports attendance monitoring, payroll accuracy, and staff accountability. Deputy also provides real-time visibility of roster changes, making it easier to manage staffing requirements and respond to unexpected absences efficiently.

Cons

What I dislike about Deputy is that, while it is excellent for rostering and attendance management, it does not provide insight into resident acuity or whether the rostered staffing levels are appropriate for the care needs of residents. It can show who is working and when, but managers must still rely on clinical judgement and other systems to ensure the correct skill mix and staffing levels are in place. Reporting and workforce planning capabilities could also be more tailored to the specific requirements of residential aged care services.

[View all Reviews](https://www.capterra.com/p/167811/Deputy/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Connecteam vs Deputy](https://www.capterra.com/compare/153140-167811/Connecteam-vs-Deputy)[Wageloch vs Deputy](https://www.capterra.com/compare/167811-196911/Deputy-vs-WageLoch)[When I Work vs Deputy](https://www.capterra.com/compare/121248-167811/When-I-Work-vs-Deputy)[monday AI Work Platform vs Deputy](https://www.capterra.com/compare/147657-167811/monday-com-vs-Deputy)[Wrike vs Deputy](https://www.capterra.com/compare/76113-167811/Wrike-vs-Deputy)[Findmyshift vs Deputy](https://www.capterra.com/compare/115536-167811/Findmyshift-vs-Deputy)[7shifts vs Deputy](https://www.capterra.com/compare/123038-167811/7shifts-Restaurant-Scheduling-vs-Deputy)[QuickBooks Time vs Deputy](https://www.capterra.com/compare/151722-167811/TSheets-vs-Deputy)

[Bitrix24 vs Deputy](https://www.capterra.com/compare/113540-167811/Bitrix24-vs-Deputy)[Clockify vs Deputy](https://www.capterra.com/compare/167811-169607/Deputy-vs-Clockify)[Paycor vs Deputy](https://www.capterra.com/compare/133745-167811/Paycor-Perform-vs-Deputy)[Jira vs Deputy](https://www.capterra.com/compare/19319-167811/JIRA-vs-Deputy)[Homebase vs Deputy](https://www.capterra.com/compare/153076-167811/Homebase-vs-Deputy)[Agendrix vs Deputy](https://www.capterra.com/compare/148280-167811/Agendrix-vs-Deputy)[Nowsta vs Deputy](https://www.capterra.com/compare/167811-172778/Deputy-vs-Nowsta)